1. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service
and Order
Management
Scorecard Summary
Effectiveness Area-EA (Key Performance Area-KPA) Weighting Score Final Evaluation
1. Profit –Business 40
2. Customer 25
3. People – HR matters
10
4. Process – Quality
15
5. Safety
10
100
Note:
Score is calculated using three parameters:
1. Weight figure
2. Rating
3. Maximum rating obtainable
For example: For a person who got the following:
1. Rating: 3
2. All ratings are 0 (lowest) to 5 (maximum)
3. Weight of objective: Showing under ‘weight’
e.g. 10
Score: 3/5 x 10 = 6
Do this for each objective and add up your final scores.
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives
Appraisee’s signature / comments after appraisal:
…………………………………………………………………………
…………………………………………………………………………
…………………………………………………………………………
…………………………………………………………………………
…………………………………………………………………………
…………………………………………………………………………
…………………………………………………………………………
Date ………………………………………………………………
Comments of appraiser after appraisal:
Appraiser Signature / Date……..………………………………………………………………………………….………………………

2. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 1. Profit - Business
Is it within staff
Authority
Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Score
(B/5 x a)
1
Ensure the total value of all orders
processed in the department is
equal to the total value of customer
orders booked.
The total number of
orders processed till
delivery compared
with the total
number of orders
booked
90% and above – 10
Minimum of 70% – 6
Below 70% -0
10
2
Order Fulfillment Cycle Time for - the
amount of time from the customer's
authorization of an order (rental/
sales) to the customer's receipt of the
product compared with specified
benchmark except in cases where
the customer cancels the order
before delivery
The number of
deviations from the
benchmark
90% and above – 10
Minimum of 70% – 6
Below 70% -0
10
3
Delivery In full On Time- the number
of on time deliveries and in the
quantity requested compared with
the total number of orders shipped
except in cases where client calls for
reduction in quantity.
Number of deliveries
made in full and on
time divided by the
total number of
deliveries made
90% and above – 10
Minimum of 70% – 6
Below 70% -0
10
4
Daily revenue report per client and
business unit
Number of reports
generated and
delivered accurately
as against the
number expected
weekly
Due date – 5
3 days after due
date – 3
After 1week - 0
5
5
Proper record keeping of all tracking
and updating of equipment
utilization
Number of reports
delivered on weekly
basis
Due date – 5
3 days after due
date – 3
After 1week - 0
5
Total Score 40
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives

3. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 2- Customer
Is it within staff
Authority
Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Score
(B/5 x a)
1
Informing internal customer of
expected delivery time and
updating in case of delays
Number of
notifications
delivered to internal
customer before
delivery date and
expected update
date
90% and above – 10
Minimum of 70% – 6
Below 70% -0
10
2 On time preparation and delivery of
tools utilization per business units in
ERP system.
Number of utilization
reports prepared
and delivered in ERP
system weekly
without errors.
90% and above – 5
Minimum of 70% – 3
Below 70% -0
15
Total Score 25
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives

4. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 3. HR matters
Is it within staff
Authority
Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Score
(B/5 x a)
1
Punctual and regular attendance at
work.
Regular and
timely attendance
(attendance sheet)
Full working week
4
2
Attitude to work and respect for
company values.
Interpersonal
relationship with
team with regards to
company valves.
2
3
Close out of competency gaps
identified in personal competency
assessment.
Percentage change
in competency
score
2
4
On time preparation and
Monthly KPI performance review with
boss
The number of
monthly
performance reviews
divided by the
number of months in
appraisal period
2
Total Score 10
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives

5. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 4. Process - Quality Is it within staff Authority Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Score
(B/5 x a)
1
Ensure that QA procedures are
strictly adhered to with regards to
order entry and MDT/MRT delivery
No failures. 100% Success 7,5
2
Zero Internal and External process
violation in the department and use
of ERP for all transactions
% of Compliance
100% Compliance 7.5
Total Score 15
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives

6. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 5 Safety
Is it within staff
Authority
Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Scor
e
(B/5 x a)
1
Regular attendance at Safety
meetings
Attendance at
meetings
4 per month 4
2
Full participation in the Stop Card
program
Stop card count 4 per week 3
3
Full compliance with all safety rules
and procedures associated with the
unit
Follow all safety rules. Zero Defaults 3
Total Score 10
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives

7. AOSORWELL LIMITED
Staff Name Diete-Spiff Clinton Staff No Performance Period APR-DEC 2015
Job Title
Order Entry Assistant-
W/Line,Fishing,DD & PLT
Grade
Direct
Contract
Division/Group
Customer Service and
Order Management
EA No 5 Safety
Is it within staff
Authority
Yes No
No. Effectiveness Area Description Measuring Method Target
Weight
(A)
Rating(1-5)
(B)
Scor
e
(B/5 x a)
1
Regular attendance at Safety
meetings
Attendance at
meetings
4 per month 4
2
Full participation in the Stop Card
program
Stop card count 4 per week 3
3
Full compliance with all safety rules
and procedures associated with the
unit
Follow all safety rules. Zero Defaults 3
Total Score 10
Agreed
Resources
Appraisee……………………………….. Appraiser (Name/Signature)……………… On objectives