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1. Analytics & Automated Advice
Financial Services Thought Leader
Visions on the Digital Bank
#RetailBanking

2. Featuring:
Adam Nash
Founder CEO,
Wealthfront Financial Services
Chris Skinner
Chairman, Financial Services Club
Author, Digital Bank
Brett King
Founder and CEO, Moven
Author, BANK 3.0
Jerry Silva
Research Director,
IDC Financial Insights

3. Click this button to tweet the
information on each slide.

4. “Generally speaking, when you walk in to see an
advisor, what you receive is product advice. You
receive information about what the advisor thinks is
the best product for you to invest in, or the best
asset class for you to invest in.”
Source: Brett King
#RetailBanking

5. “An advisor tends to wait for a customer
to come and then give advice. And this is the huge
change that analytics and data gives us. Instead of
waiting for the customer to come to us and ask for
advice, we now know, through the data, the
best times that we can give them advice that will
really make the most impact.”
Source: Brett King
#RetailBanking

6. “There’s so much value in customer data. I’d like to
say that besides the supermarkets, the banks know
more about my personal habits than any other
institution.”
Source: Jerry Silva
#RetailBanking

7. “How does a bank develop propositions of value
without the customer thinking that it’s intrusive?
More and more as time goes on, customers are going
to be less sensitive to that privacy issue so long
as they see value in the way the banks are using it.”
Source: Jerry Silva
#RetailBanking

8. “The biggest advantage that a system like
Wealthfront has over previous solutions is deep
personalization. Everyone's individual situation
is different, their tax situation is different and the
individual financial decisions they make, they make
at different times in their life.”
Source: Adam Nash
#RetailBanking

9. “Software and analytics are at the heart of what
makes Wealthfront solutions so disruptive to the
traditional industry. And because we do all of our
analytics and service in software, we don’t have the
normal scalability limitations.”
Source: Adam Nash
#RetailBanking

10. “It's that scalability that's at the heart of why we
can offer service as cheaply as we do, and
to accounts as small as we do.”
Source: Adam Nash
#RetailBanking

11. “The big data analytics space is the one that's being
talked about most because banks and financial
institutions are information institutions. You know,
their value is the knowledge that they have about
their customers' value exchanges.”
Source: Chris Skinner
#RetailBanking

12. “I don't think the institutions quite understand that data
analytics is not just for reaching out to get more
business, but reaching in to be more relevant.”
Source: Chris Skinner
#RetailBanking

13. Learn how your bank can close
the digital gap to increase
profitability
Financial Services Insights
#RetailBanking

14. #RetailBanking
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