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| © 2013 CipherCloud | All rights reserved.1
CustomerSuccess – LargeTelco
Case Study
| © 2013 CipherCloud | All rights reserved.2
Business Objectives:
The company needed to improve business intelligence, cloud utilization, and customer
reporting capabilities by standardizing on a single instance of Salesforce company wide.
Challenges and Opportunities:
The company needed to consolidate more than a dozen disparate instances of Salesforce
covering more that 25 countries in EMEA. The company also needed to address regional
requirements for encrypting customer data in cloud as well as enforce its own policies for
protecting employee data.
| © 2013 CipherCloud | All rights reserved.3
Why CipherCloud:
CipherCloud for Salesforce enabled the company to implement granular field-level encryption
for customer and employee information within Salesforce without impacting usability and
reporting requirements. CipherCloud professional services was able to work with both
Salesforce and the SI partner to develop Salesforce data migration tools and best practices.
Implementation Highlights:
The Telco consolidated its Salesforce usage to a single Org consisting of 40,0000+
users. CipherCloud helped the Telco to encrypt more than 40 Salesforce fields
with AES 256-bit encryption. The Telco was able to standardize and centralize
operations and extend Salesforce to new lines of business previously restricted
from using the cloud.
| © 2013 CipherCloud | All rights reserved.4
Benefits
The new Salesforce implementation provided improved reporting and business
intelligence enabling the Telco to better understand its customers across all of EMEA.
The Telco also realized huge cost savings as a result of increased Salesforce utilization
and workforce efficiencies. The Telco also used the added data protection practices
as an competitive differentiator for their market.
| © 2013 CipherCloud | All rights reserved.5
QUICK FACTS
•Global Communicators
Business
•More than 400 million
customers
•30+ Countries
•90,000+ employees
•40,000+ Saleforce.com
users
•CipherCloud® product:
CipherCloud for
Salesforce
CipherCloud Professional
Services
Support to millions of
businesses around the globe
to enable and improve
communication,
collaboration, and business
services
| © 2013 CipherCloud | All rights reserved.6
Encrypt Sensitive
Solutions
CRM
Collaboration
Email
Custom Applications
AboutCipherCloud
100 Million
Records Protected
Company
1.2+ Million
Live Users
10 Industries
12 Countries
6 Languages
235+ Employees
Awards
Cool Vendor
| © 2013 CipherCloud | All rights reserved.7
“Cloud is here to stay
and this lets it work in
a safe manner.”
- SC Magazine Judge, UK
“CipherCloud ensures that customers
are the only ones that can access data
in the cloud while preserving the
native user experience.”
- SC Magazine Judge, US
“A truly innovative product,
enabling cloud adoption by even
the most risk-averse organization.”
- SC Magazine Judge, UK
“This software meets a very
real need for most companies
moving forward.”
- SC Magazine Judge, UK
Global Recognition
Information Security
Product of the Year
London , April 2013
Best Emerging
Technology
San Francisco, February 2013
“CipherCloud is helping businesses
that could otherwise not adopt the
cloud because of compliance and
security concerns.”
- SC Magazine Judge, US
| © 2013 CipherCloud | All rights reserved.8
Company Name :CipherCloud
Website: www.ciphercloud.com
Address: 99 Almaden Blvd, Suite 500
San Jose, CA 95113
Email: info@ciphercloud.com
Phone:+1 (408)520-4937
AboutCipherCloud

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Customer Success Story by CipherCloud

  • 1. | © 2013 CipherCloud | All rights reserved.1 CustomerSuccess – LargeTelco Case Study
  • 2. | © 2013 CipherCloud | All rights reserved.2 Business Objectives: The company needed to improve business intelligence, cloud utilization, and customer reporting capabilities by standardizing on a single instance of Salesforce company wide. Challenges and Opportunities: The company needed to consolidate more than a dozen disparate instances of Salesforce covering more that 25 countries in EMEA. The company also needed to address regional requirements for encrypting customer data in cloud as well as enforce its own policies for protecting employee data.
  • 3. | © 2013 CipherCloud | All rights reserved.3 Why CipherCloud: CipherCloud for Salesforce enabled the company to implement granular field-level encryption for customer and employee information within Salesforce without impacting usability and reporting requirements. CipherCloud professional services was able to work with both Salesforce and the SI partner to develop Salesforce data migration tools and best practices. Implementation Highlights: The Telco consolidated its Salesforce usage to a single Org consisting of 40,0000+ users. CipherCloud helped the Telco to encrypt more than 40 Salesforce fields with AES 256-bit encryption. The Telco was able to standardize and centralize operations and extend Salesforce to new lines of business previously restricted from using the cloud.
  • 4. | © 2013 CipherCloud | All rights reserved.4 Benefits The new Salesforce implementation provided improved reporting and business intelligence enabling the Telco to better understand its customers across all of EMEA. The Telco also realized huge cost savings as a result of increased Salesforce utilization and workforce efficiencies. The Telco also used the added data protection practices as an competitive differentiator for their market.
  • 5. | © 2013 CipherCloud | All rights reserved.5 QUICK FACTS •Global Communicators Business •More than 400 million customers •30+ Countries •90,000+ employees •40,000+ Saleforce.com users •CipherCloud® product: CipherCloud for Salesforce CipherCloud Professional Services Support to millions of businesses around the globe to enable and improve communication, collaboration, and business services
  • 6. | © 2013 CipherCloud | All rights reserved.6 Encrypt Sensitive Solutions CRM Collaboration Email Custom Applications AboutCipherCloud 100 Million Records Protected Company 1.2+ Million Live Users 10 Industries 12 Countries 6 Languages 235+ Employees Awards Cool Vendor
  • 7. | © 2013 CipherCloud | All rights reserved.7 “Cloud is here to stay and this lets it work in a safe manner.” - SC Magazine Judge, UK “CipherCloud ensures that customers are the only ones that can access data in the cloud while preserving the native user experience.” - SC Magazine Judge, US “A truly innovative product, enabling cloud adoption by even the most risk-averse organization.” - SC Magazine Judge, UK “This software meets a very real need for most companies moving forward.” - SC Magazine Judge, UK Global Recognition Information Security Product of the Year London , April 2013 Best Emerging Technology San Francisco, February 2013 “CipherCloud is helping businesses that could otherwise not adopt the cloud because of compliance and security concerns.” - SC Magazine Judge, US
  • 8. | © 2013 CipherCloud | All rights reserved.8 Company Name :CipherCloud Website: www.ciphercloud.com Address: 99 Almaden Blvd, Suite 500 San Jose, CA 95113 Email: info@ciphercloud.com Phone:+1 (408)520-4937 AboutCipherCloud

Editor's Notes

  1. CipherCloud cloud security solutions protect customer data using encryption and tokenization for all clouds, including Salesforce, Gmail, and Amazon.