SMS Pro is a web-based aviation safety management system that facilitates compliance with ICAO and other regulatory agency SMS requirements. It allows for customized configurations based on company size, including the ability to have multiple portals, divisions, and departments. The system contains over 50 modules that support the four pillars of SMS - safety policy, risk management, safety assurance, and safety promotion. It is designed to securely manage safety data for organizations of all sizes, from small single-portal configurations to large setups with multiple interconnected portals.

1. SMS Pro™
Complete Aviation Safety Management System
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2. SECTION 1 – Introduction to SMS Pro™
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3. 1.1 – What is SMS Pro™?

SMS Pro™ is Web based aviation safety management database program

Based on requirements and recommendations of

International Civil Aviation Organization (ICAO)

Federal Aviation Administration(FAA)

International Standard for Business Aircraft Operations (IS-BAO)


European Aviation Safety Agency (EASA)
Transport Canada (TC)
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4. 1.2 – Why SMS Pro™?
Security
Facilitates ICAO Compliance
Worldwide Support
Low Cost
Anywhere, Anytime (+Anyone)
Excellent Features
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5. 1.2.1 – Based on ICAO Pillars
Safety Policy
Risk Management
Safety Assurance
Safety Promotion
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6. 1.2.2 – SMS Pro™ Facilitates ICAO SMS Compliance
Web-based program that facilitates ICAO SMS
compliance for:

FAA

IS-BAO

EASA

Transport Canada

Other Civil Aviation Authorities
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7. 1.2.3 – World’s Most Complete Safety Management System !

Complete integrated tool kit for:


Managing risk

Communicating risk

Monitoring risk


Reporting issues
Promoting safety
More than 50+ modules
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8. 1.3 – Security

Based on Microsoft Membership Provider

Users belong to roles

User can belong to multiple roles

Custom roles can be easily added

Public users can submit issues
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9. 1.4 – Industries we serve
General Aviation
Airports
MROs
Fixed Base Operators
Helicopter Operators
Medical Transport
Military Aviation
Commercial Operators
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10. SECTION 2 – SMS Pro™ Configurations
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11. 2.1 – SMS Pro™ Configurations
Definitions
Portal(s)
Management Portal
Division(s)
Department(s)
Users
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12. 2.1 – SMS Pro™ Configurations (contd.)
Management
Portal
Portals
Divisions
Departments
Users
Example 2: Management Portal, Portals, Divisions, Departments and Users%
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13. 2.2 – Management Portal

Typically only one Management Portal active
per company

Management Portals access child portals
and divisions to monitor safety performance

Management Portals aggregate data from
child portals to generate reports and identify
trends

Useful for


Multi-National Companies

Management
Portal
Airport Authorities
Civil Aviation Authorities
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14. 2.3 – Portal(s)

Company has at least 1 portal

Functions as integrated safety/quality website
for company



Single URL like www.YourCompany.com or
Subdomain like www.Safety.YourCompany.com
Management Portals may be used to drill
into all portals and their respective divisions
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15. 2.3.1 – Portal(s) – Small or Medium Sized Company
www.example.com or www.sms.example.com
1 Portal
Here, your company name is “Example” with a website address www.example.com
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16. 2.3.2 – Portal(s) – Large Sized Company
www.smsmgt.example.com
www.sms.example.com
www.example-airlines.com
Multiple portals
www.airports.example.com
Here, your company name is “Example” with a website address www.example.com
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17. 2.4 – Portal Vs. Management Portal
Portal
Management Portal

One independent portal per company

One management portal per company

Manages divisions, departments and users

View global reports using child portal data

Used for all sized companies or airport
authorities

Used by large companies and governments

Great for national/regional airport authorities
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18. 2.4 – Portal Vs. Management Portal (Contd.)
Portal
Management Portal
Management
Portal
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19. 2.5 – Division(s)

Consists of:

Departments and

Users
Created from functional or geographic company
units. Examples:

North America, Latin America, Asia;

Maintenance, Flight Ops, Ground Handling, Helicopter, Fixed-wing,
Food services

May be small regional airports under a CAA

Allows heterogeneous companies to integrate
quality and safety programs from distinct
business units
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20. 2.5 – Division(s) (contd.)

Users belong to divisions.

User cannot be assigned to more than one
division.

Divisions may possess independent protocols:


Issue routing


Issue classification
Report escalation
Configuration settings easily allow users to see
data from:

Only their division; or

All company divisions
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21. 2.6 – Department(s)

Belong to divisions

Facilitate meaningful reports for identifying
trends or potential problems
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22. 2.7 – Users

Users belong to one or multiple roles

Custom roles can be easily added, such as
pilots, mechanics, etc.

Public users may report issues using special
“Public Issue Reporting” module.
Examples of roles:

SMS Admin

Safety Manager (facilitates SMS program)

Dept. Head (manages corrective actions)

SMS Users (basic low-level user permissions)

SMS Auditor

Executive
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23. 2.7 – Users (contd.)
Safety Manager(s)
SMS Administrator(s)
Department Head(s)
SMS Auditor(s)
Users (Employee) or Public Users
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24. 2.7.1 – User Roles
1. Add a anew user (Joe)
1. Add new user (Joe)
2. Assign one or more roles to the user
2. Assign one or more roles to the user
3. Add a anew role
3. Add new role
4. Assign user to the new role
4. Assign user to the new role
Built-in-Roles
Portal Admin
Portal Admin
SMS Admin
SMS Admin
Safety Manager
Safety Manager
Dept Head
Dept Head
Auditor
Auditor
New Role
New Role
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25. SECTION 3 – Configurations based on size of Company
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26. 3.1 – Small Sized Company

1 Portal

1 Division* (with pre-configured classifications)

9 Pre-defined departments *

Up to 100 Users
Note: Not recommended for international airports
* Divisions come with preconfigured classifications, including root causes and human factors
**Easily customize departments – add/delete/rename
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27. 3.1 – Small Sized Company (contd.)
www. YourSafety.aero or www.sms. YourSafety.aero
Examples: Airport, ATC, Airline, Maintenance, etc.
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28. 3.2 – Medium Sized Company

1 Portal

1-8 Divisions *

1-n Departments per division
Note: Divisions may be small regional airports (<100 users)
* Eight divisions per portal remains a comfortable upper limit without cluttering up the interface
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29. 3.2 – Medium Sized Company (contd.)
www. YourSafety.aero or www.sms. YourSafety.aero
Examples: Airport, ATC, Airlines, Maintenance,
etc.
www.asms-pro.com

30. 3.3 – Large Sized Company

Multiple portals

Each portal managed separately with respective divisions

Reports can be aggregated across portals

Reports can be drilled down to division level

One “Management Portal” may securely access child portal data

Management portal is also an active, working portal

Independent child portals only see their data
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31. 3.3.1 – Large Sized Company – Example I
Examples: Airports, ATC, Airlines, Maintenance,
etc.
www.smsmgt.YourCompany.aer
o
www.YourCompany.aero
www. YourCompany2.aero
www. YourCompany3.aero
www. YourCompany4.aero
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Multiple portals

32. 3.4 – Comparison Based on Sizes
Small
Medium
Large
N/A
N/A
1
# of Portals
1
1
Unlimited*
# of Divisions per Portal
1
1-8
10**
# of Departments per Division
9 ***
Unlimited
Unlimited*
# of Users per Division (max)
100
1000
Unlimited*
N
N
Y
# of Management Portal
Aggregated Report from all the portals
* depends on the resource available and goes up to 100000 ???
** more than 10 divisions clutters up user interface, but is possible
*** easily customize departments – add/delete/rename
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33. SECTION 4 – SMS Pro™ Modules
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34. 4.1 – SMS Pro™ Core Modules
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35. 4.2 – SMS Pro™ Module (My Safety)
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36. 4.3 – SMS Pro™ Module (Safety Policy)
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37. 4.4 – SMS Pro™ (Risk Management)
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38. 4.5 – SMS Pro™ Modules (Safety Assurance)
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39. 4.6 – SMS Pro™ Modules (Safety Promotion)
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40. A Complete Safety Management System
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