Presentation of the web based Action Request form. This MXG add-on enables users to request location moves, photography, and other tasks using a streamlined Intranet form. Staff can approve tasks and users are able to monitor the status of their requests. Data is updated in real-time in MXG and entered into the Action Request Activity.
Andrea Boyes, Deputy Head, North America, Axiell &
Gayle Silverman, Director of Community Relations, Axiell
2. Action Request Introduction
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What is Action Request?
Web-based forms offering a tailored view of the Action Request activity in
Mimsy in a browser. The web forms allow:
Staff to request actions to be taken (framing, movement, etc)
Managers to grant approval for some or all of those tasks
Staff to be assigned to complete those tasks
Administrators to monitor open requests
3. Action Request The Request
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Enter the request details and submit, or continue to attach objects
4. Action Request Adding Objects
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Object can be added on at a time or by Group. Objects not yet registered in
Mimsy can be added as well.
5. Action Request Object Specifics
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See a summary of the objects and add any object-specific instructions
6. Action Request Submission Accepted
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When the user submits the request, a confirmation is displayed and e-mails are
sent to the appropriate people (requester, authorizer, manager)
7. Action Request Authorization
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If authorization is required, the designated authorizer receives an e-mail with a link
to the request which they can approve or deny.
8. Action Request Management View
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Administrators can see the status of requests as they work through to fulfillment.
9. Action Request In Process
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Managers can review the request and assign staff
10. Action Request Job Sheet
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Staff can review and update the details of the job request
11. Action Request Notes
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At each stage of the request fulfillment, e-mail notifications are sent to the
appropriate people so that the request can be monitored.
Authorizers and managers can approve/deny requests on the whole or on an
object by object basis.
Data updates are visible in the Mimsy XG interface immediately, and requests can
be updated in the Mimsy interface if required.
12. Action Request Conclusion
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The Action Request web forms are a great way to offer staff the
ability to make task requests without needing to be trained in the
full Mimsy XG interface. The notification system and
administration views give managers the ability to actively
monitor open requests and allocate the appropriate staff in a
timely manner.