2. Baidu Case Study Overview
❖ Analysis of company landscape
❖ External situation analysis
❖ Internal situation analysis
❖ SWOT analysis
❖ Strategy formulation
❖ Strategic alternative implementation
3. What is Baidu?
❖ Baidu is a chinese based internet company
➢ At its core, it's a search engine (I.E. google)
➢ Since its inception the company has branch into different products
■ Baidu Postbar
■ Baidu Encyclopedia
■ Baidu Knows
4. Baidu’s Change in Business Model
❖ Baidu is attempting to change their business model from a search oriented-model to one based on
artificial intelligence
➢ The reason for the change is slow growth in its core search business.
❖ The new business model will focus on deep learning and develop products in:
➢ Voice search
➢ Automated translation
➢ Driverless vehicles
5. External Situation Analysis
❖ Political
➢ U.S.-China trade war
➢ Chinese government censorship laws
■ Allegations made that Baidu was violating public safety laws
❖ Economic
➢ Slowdown of chinese economy
❖ Social
➢ Mobile internet gained in popularity
6. Analysis Continued
❖ Technological
➢ Rising use of artificial intelligence in china
❖ Legal
➢ Intellectual property infringement
➢ Data protection laws
➢ Chinese legal system
❖ Environmental
➢ Rising need to sustainable development
7. Value Added
❖ Previously, the company created revenue by advertising space
➢ One of the biggest sources was paying to be at the top of a search engine result page
➢ Paid click throughs
❖ The value added would now be the integration of previous technology into their new systems
8. Core Competencies
❖ A core competency for Baidu is the ease of integration between its previous services and new
business model
➢ Combined previous maps technology and connected car model to deliver a more user friendly autonomous car
❖ Being the gatekeeper
➢ Users had already been acclimated on how to use their technology
10. Strengths
● Dominates Chinese Market
○ Consistently holds between 60-75% across all platforms
● Investments in new technology and expansions outside of search
○ Baidu Capital (2016)
○ Apollo Fund (2017)
○ Baidu Wallet
○ Baidu Brain (2016)
○ Melody (2016)
11. Weaknesses
● Controversies
○ April 2016, Wei Zexi died of cancer after receiving experimental treatment from hospital advertising on Baidu
■ Led to a new law prohibiting search engines from displaying banned info in various formats including
links, summaries, cached pages, associative words, related searches, and relevant recommendations
○ Accused of selling control of some of its hemophilia related Tieba forums to private hospitals, which used
platform for self-promotion and provided misleading info to forum users
● Global Market Share
○ Worldwide market share only .66% while Google holds 88.47% as of April 2019
● Dependant on online marketing for revenues
○ Accounted for 91.5% of revenue in 2016
○ Has been decreasing
12. Opportunities
● Expansion potential
○ Expanding towards areas where English is not dominant language
○ Strong potential in Africa
■ Only 40% population uses internet
○ The Middle East
○ Areas where Google does not have strong hold
● O2O services
○ Fastest growing segments in Chinese e-commerce market
○ Driven by increased number of internet users and shift towards smartphones from personal computers
13. Threats
● Cloud-Based service risks
○ Success totally reliant on adoption and heavily subject to compliance risks with Chinese
○ In 2016, Chinese government required internet users to register with network users using real names to check
the spread of online rumors and child pornography
● Third-party app or website interference
○ Apps that hurt user experience
○ Advertisements providing false information
● Declining mobile search share
○ Since 2016, share has fallen from 87% to 69%
○ Due to growth in Sogou, Haosou, and Shenma
15. Strategic Alternatives
● Baidu shifted its strategic focus of being search-oriented to focusing on Artificial Intelligence in 2016
● Three alternatives to this decision are:
1. Focus on expanding popularity of search engine globally
2. Focus investment on O2O services
16. Global Expansion
● Already invested resources and research for expanding globally
● Focus on areas where English is not the dominant language and the internet has not successfully
penetrated
○ Africa and the Middle East
● Local services have already been established in Indonesia, Thailand, and Vietnam
● Challenges:
○ Google
○ Adapting to different languages
17. Focus on O2O services
● In 2016, advertising revenues accounted for 93% of total revenues
○ Too reliant
● Search engine faces competition from internal search engines:
○ WeChat, Toutiao, Alibaba’s Shenma, and Sogou’s voice search
● Continue investment focus in O2O
● Turning online actions to offline services
○ Baidu Waimei, Baidu Maps, Baidu Wallet, Nuomi, Edaixi
● Challenges:
○ Alibaba and Tencent huge players
18. Strategic Alternative Implementation
● Both alternatives face similar risk of incumbents
● Has prior experience in both
● Which is the best?
○ Pursuing O2O services
● Google has strong hold on global search
● O2O growing
● Maintain appeal of Chinese nationalism and heritage
● Major competitors Tencent and Alibaba
● Does not require many changes in structure
○ Already began investment in these services and potential for acquisitions
19. Conclusion
● To keep up with the changing environment, Baidu has adjusted its business model to focus on
Artificial Intelligence
● Successful results are yet to be seen, but this seems to be the best strategy for Baidu considering the
conditions present in its alternative options