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Regulated Online Gambling:
Building A Stronger New Jersey
June 2017Chris Grove
2
Chris Grove
Chris Grove is a gambling industry strategist based in
Las Vegas. He oversees trade publications focused on the
regulated online gambling, esports, and daily fantasy
sports industries. Grove has been cited as an expert voice
by lawmakers, regulators, and outlets such as the New
York Times, the Washington Post, ESPN, Frontline, CNBC,
MSNBC, Bloomberg, and the Wall Street Journal.
New Jersey launched regulated online
gambling in late November of 2013. In the
short years since, the product has proven a
success on nearly every front imaginable.
• The financial windfall for the state and casinos has been –
and continues to be – significant, with some $100 million
in tax revenue captured by New Jersey and over a half a
billion in new revenue realized by operators.
• The regulatory system designed to control play,
promote responsible gambling, and keep games out of
the hands of minors has proven robust and resilient.
• And, perhaps most importantly, online gambling has
helped bring one of America’s most iconic destinations
– Atlantic City – back from the brink of what once
appeared to be an irreversible decline.
But that’s not often the story we hear when we hear about legal online
casinos and poker rooms in New Jersey.
Instead, the narrative is clouded by the unrealistic expectations
unleashed early on to serve political agendas. The successes are denied
and distorted by opponents of regulation. The facts are twisted and
tossed aside in favor of fear-mongering.
This brief paper is intended to act as a counterweight to those forces.
By offering the facts regarding New Jersey’s regulated online gambling
market, it becomes obvious that New Jersey’s online initiative has been
a clear success worthy of consideration by other states.
3
Legal online casinos are growing revenue
– and customers – for land-based casinos
$578,545,045
Total revenue
November 2013–May 2017
source: www.nj.gov
92%
88%
85%
80%
75%
Golden Nugget executives have revealed that 92% of
online customers are new customers. The other 8%
increased land-based spend after signing up online.
Caesars executives have testified that 88% of their
online customers are either new or previously inactive
customers.
Borgata executives have stated that 85% of their
online customers are either new or previously inactive
customers.
Tropicana executives have said that 80% of online
customers are either new or inactive. Of active land-
based customers who signed up online, their land-based
spend actually grew following online registration.
Resorts executives have said that 75% of online
customers are new customers. Executives have further
confirmed that they see no decrease in visitation or
spend from land-based customers who sign up online.
source: www.onlinepokerreport.com
4
Legal online casinos are reversingAtlantic
City’s decade-long slide
$260
$255
$250
$245
$240
$235
$230
$225
$220
$215
$210
Nov
2012
Jan
2013
Feb
12 month moving average, forecasted
Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan
2014
Feb Mar AprDec
12 month moving average, actual
Impact Of Legal Online Gambling
On NJ Casino Revenue
source: Innovation Group, testimony to Pennsylvania Gaming Oversight Committee, March 2017
Starting in 2006, Atlantic City began a decade-long slide that
saw total revenue decrease by half, from $5.2 billion in 2006 to
$2.5 billion in 2015. That decade of uninterrupted declines was finally
broken in 2016, a change that independent analysts attribute in no
small part to the introduction of online gambling.
Not only did online gambling add several hundred million dollars in
annual revenue to Atlantic City’s bottom line, but it also played a crucial
role in expanding activity at New Jersey’s land-based casinos, creating
news customers and re-engaging existing customers. The culmination
of that impact came in 2016 when Atlantic City revenue had its first
year-over-year increase since 2006.
The chart below, presented by the Innovation Group in March 2017 tes­ti­
mony before law­makers, highlights the dramatic impact of online gambling
on Atlantic City casino revenue. The red line shows where experts had
forecast Atlantic City revenue to trend without the intro­­duction of online
casinos; the black line shows the revenue results that actually occurred
following the launch of legal online casinos in New Jersey.
5
source: www.sltrib.com
source: www.nj.com
The dramatic growth of regulated online gambling in New Jersey,
especially when placed against the context of the continued challenges
facing land-based casinos in the state, has made one conclusion
unavoidable: Regulated online gambling is to thank for what appears to
be the start of a dramatic – and largely unexpected – turnaround for
Atlantic City’s long-beleaguered boardwalk.
6
Legal online casinos are creating broader
economic impact for New Jersey
$101,242,383
Direct tax revenue generated since launch
3,300+
Jobs created or supported
$107,030,833
Estimated payments to
service providers
(not including marketing)
$72,318,131
Estimated investment
in operations and
direct employment
$138,850,811
Estimated investment
in local media
and marketing spend
source: www.nj.gov
source: NJOC analysis source: www.nj.gov, uspoker.com
source: www.nj.gov, uspoker.comsource: www.nj.gov, uspoker.com
7
New Jersey has proven regulation can be
robust and protect consumers
“From a regulatory standpoint, our system is
working. There have been no major infractions
or meltdowns or any systematic regulatory
failures that would make anyone doubt the
­integrity of operations. The issues that have
arisen have been dealt with ­appropriately just
like in the brick-and-mortar casinos.”
	David Rebuck, Director
New Jersey Division of Gaming Enforcement
98%+ 14%
Geolocation can pinpoint a
player’s location with a few
meters, and has been over 98%
effective over the course of
hundreds of millions of locations
since launch, with false negatives
making up the majority of the
erroroneous locations.
Regulated online gambling offers
an array of responsible gaming
features not found on illegal
sites, including deposit limits and
easy-to-manage self exclusion.
14% of players in New Jersey
have utilized one or more of these
features, according to a study
from Rutgers University.
source: www.nj.gov
source: www.nj.gov
source: Geocomply, testimony to Pennsylvania
Gaming Oversight Committee, March 2017
NJOnlineCasinos.com is an independent resource covering the market for regulated online poker and
casino games in the legal New Jersey market. NJOnlineCasinos.com is known for its comprehensive
New Jersey game tracker, which alerts players to new offerings at the state’s regulated gaming sites
like Betfair NJ, Virgin online casino, and Golden Nugget, and for in-depth analysis of the value regulated
sites provide players through games, bonuses, and related promotional offerings.
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Regulated Online Gambling: Building A Stronger New Jersey

  • 1. Regulated Online Gambling: Building A Stronger New Jersey June 2017Chris Grove
  • 2. 2 Chris Grove Chris Grove is a gambling industry strategist based in Las Vegas. He oversees trade publications focused on the regulated online gambling, esports, and daily fantasy sports industries. Grove has been cited as an expert voice by lawmakers, regulators, and outlets such as the New York Times, the Washington Post, ESPN, Frontline, CNBC, MSNBC, Bloomberg, and the Wall Street Journal. New Jersey launched regulated online gambling in late November of 2013. In the short years since, the product has proven a success on nearly every front imaginable. • The financial windfall for the state and casinos has been – and continues to be – significant, with some $100 million in tax revenue captured by New Jersey and over a half a billion in new revenue realized by operators. • The regulatory system designed to control play, promote responsible gambling, and keep games out of the hands of minors has proven robust and resilient. • And, perhaps most importantly, online gambling has helped bring one of America’s most iconic destinations – Atlantic City – back from the brink of what once appeared to be an irreversible decline. But that’s not often the story we hear when we hear about legal online casinos and poker rooms in New Jersey. Instead, the narrative is clouded by the unrealistic expectations unleashed early on to serve political agendas. The successes are denied and distorted by opponents of regulation. The facts are twisted and tossed aside in favor of fear-mongering. This brief paper is intended to act as a counterweight to those forces. By offering the facts regarding New Jersey’s regulated online gambling market, it becomes obvious that New Jersey’s online initiative has been a clear success worthy of consideration by other states.
  • 3. 3 Legal online casinos are growing revenue – and customers – for land-based casinos $578,545,045 Total revenue November 2013–May 2017 source: www.nj.gov 92% 88% 85% 80% 75% Golden Nugget executives have revealed that 92% of online customers are new customers. The other 8% increased land-based spend after signing up online. Caesars executives have testified that 88% of their online customers are either new or previously inactive customers. Borgata executives have stated that 85% of their online customers are either new or previously inactive customers. Tropicana executives have said that 80% of online customers are either new or inactive. Of active land- based customers who signed up online, their land-based spend actually grew following online registration. Resorts executives have said that 75% of online customers are new customers. Executives have further confirmed that they see no decrease in visitation or spend from land-based customers who sign up online. source: www.onlinepokerreport.com
  • 4. 4 Legal online casinos are reversingAtlantic City’s decade-long slide $260 $255 $250 $245 $240 $235 $230 $225 $220 $215 $210 Nov 2012 Jan 2013 Feb 12 month moving average, forecasted Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan 2014 Feb Mar AprDec 12 month moving average, actual Impact Of Legal Online Gambling On NJ Casino Revenue source: Innovation Group, testimony to Pennsylvania Gaming Oversight Committee, March 2017 Starting in 2006, Atlantic City began a decade-long slide that saw total revenue decrease by half, from $5.2 billion in 2006 to $2.5 billion in 2015. That decade of uninterrupted declines was finally broken in 2016, a change that independent analysts attribute in no small part to the introduction of online gambling. Not only did online gambling add several hundred million dollars in annual revenue to Atlantic City’s bottom line, but it also played a crucial role in expanding activity at New Jersey’s land-based casinos, creating news customers and re-engaging existing customers. The culmination of that impact came in 2016 when Atlantic City revenue had its first year-over-year increase since 2006. The chart below, presented by the Innovation Group in March 2017 tes­ti­ mony before law­makers, highlights the dramatic impact of online gambling on Atlantic City casino revenue. The red line shows where experts had forecast Atlantic City revenue to trend without the intro­­duction of online casinos; the black line shows the revenue results that actually occurred following the launch of legal online casinos in New Jersey.
  • 5. 5 source: www.sltrib.com source: www.nj.com The dramatic growth of regulated online gambling in New Jersey, especially when placed against the context of the continued challenges facing land-based casinos in the state, has made one conclusion unavoidable: Regulated online gambling is to thank for what appears to be the start of a dramatic – and largely unexpected – turnaround for Atlantic City’s long-beleaguered boardwalk.
  • 6. 6 Legal online casinos are creating broader economic impact for New Jersey $101,242,383 Direct tax revenue generated since launch 3,300+ Jobs created or supported $107,030,833 Estimated payments to service providers (not including marketing) $72,318,131 Estimated investment in operations and direct employment $138,850,811 Estimated investment in local media and marketing spend source: www.nj.gov source: NJOC analysis source: www.nj.gov, uspoker.com source: www.nj.gov, uspoker.comsource: www.nj.gov, uspoker.com
  • 7. 7 New Jersey has proven regulation can be robust and protect consumers “From a regulatory standpoint, our system is working. There have been no major infractions or meltdowns or any systematic regulatory failures that would make anyone doubt the ­integrity of operations. The issues that have arisen have been dealt with ­appropriately just like in the brick-and-mortar casinos.” David Rebuck, Director New Jersey Division of Gaming Enforcement 98%+ 14% Geolocation can pinpoint a player’s location with a few meters, and has been over 98% effective over the course of hundreds of millions of locations since launch, with false negatives making up the majority of the erroroneous locations. Regulated online gambling offers an array of responsible gaming features not found on illegal sites, including deposit limits and easy-to-manage self exclusion. 14% of players in New Jersey have utilized one or more of these features, according to a study from Rutgers University. source: www.nj.gov source: www.nj.gov source: Geocomply, testimony to Pennsylvania Gaming Oversight Committee, March 2017
  • 8. NJOnlineCasinos.com is an independent resource covering the market for regulated online poker and casino games in the legal New Jersey market. NJOnlineCasinos.com is known for its comprehensive New Jersey game tracker, which alerts players to new offerings at the state’s regulated gaming sites like Betfair NJ, Virgin online casino, and Golden Nugget, and for in-depth analysis of the value regulated sites provide players through games, bonuses, and related promotional offerings. Presented by