1. Charles R. Roach
121 Green Fee Drive
Reidsville, North Carolina 27320
Ph # 336/349- 9304 or E-mail - croach4@triad.rr.com
SKILLS: Six Sigma -Total Quality Applications, Total Quality Managem e nt Fundam ent als, ISO 9001,
Safety, strong track record of seeking and implementing improvem ents in operations to boost
productivity, decrease downtime, overtime and increase cost savings. Initiated and designed cost
savings for several projects with a total savings over $3 million annually. Excellent interpersonal,
problem solving and presentation skills. I have given presentations to CEO's and all down line
manage m e nt. Reliable, stable work history. Have been successful at all jobs in my career. Very good
personal computer skills including Microsoft Word, Excel, and Graphs.
EMPLOYMENT HISTORY
MATREX, GREENSBORO, N.C.
A DIVISION OF LEGGETT & PLATT
Quality/Environment al Health/Safety Manager
March 2001 to December 2007
Reason for leaving: To seek new opportunities in a company committed to quality, safety and
environmental health.
ACCOMPLISHMENTS:
As Quality Manager, I was designated as the manage m e nt leader to become the first branch in our
division to be ISO9001 certified. I initiated writing, initiating and auditing the procedures for the
elements that are required for ISO9001, including job descriptions and detailed responsibilities and
inspection plans for each job. I also initiated and implemented ISO 9001 certification at another
facility within Leggett & Platt.
I also was designated as continuous improvem ent facilitator for two branches within the company.
I justified and implemented a capital expenditure to go paperless for all aspects of ISO9001 by
building a website and placing computers in each departm ent for employees to have easy access to
all specifications, work instructions and inspection plans, resulting in increased quality and a
decrease in waste.
I designed a bar- coding system for all customers that required all shipments to have bar- coding
labels.
I possess excellent knowledge of legal laws pertaining to worker’s compensation claims and a very
good working knowledge of environmental issues.
As Safety/Environment al Health Manager, our branch was the only one to be 100% compliant during
the year. I initiated working with OSHA Consultative Services and Environmental Protection Agency
to ensure our plant was compliant with all regulations.
OLYMPIC PRODUCTS, GREENSBORO, N.C.
A DIVISION OF LEGGETT & PLATT
Continuous Improvement /Quality Manager
August 1998 to February 2001
Reason for leaving: Plant closed.
ACCOMPLISHMENTS:
I developed and implement ed all job descriptions, work instructions and detailed responsibilities for
each job from the Branch Manager all the way through shipping, developed and implemented all
Quality plans for each job and trained employees on how to use them, as well as developing Quality
procedures for all areas of the branch.
I developed project teams using operators, maintenance personnel and manage m e nt to troubleshoot
and solve problems and issues within specific areas. I trained each project team on how to use
specific SPC tools to help understand how to approach issues and track the improvem ents as the
teams gathered data.
I formed a Steering Committee for the branch which included all Managem e nt to review the project
team progress and respond to their recomm endations and trained the Steering Committee in how to
use SPC tools and the benefits SPC provided.
2. I attended several CIP training sessions at the corporate offices in Carthage, MO. and Ft.Worth, Texas.
I wrote justifications for Capital Expenditure Requests, justifying the purchase of new equipment to
improve sales and productivity, and made contributions toward decreasing downtime, overtime and
increasing cost savings. I implemented several process changes to decrease cost variances and
losses.
I designed graphs and charts to reflect how we were trending in the critical areas of the operations.
These graphs were sent to the Regional Manager and Vice President on a monthly basis.
I worked closely with the Branch Manager to evaluate our progress and to determine next steps for
improvem ents.
I performed daily Quality audits to be reviewed by Supervisors and Managem ent.
3. Charles R. Roach
Page Two
EMPLOYMENT HISTORY (CONTINUED)
THE PROCTER & GAMBLE MANUFACTURING COMPANY, BROWNS SUMMIT, NC
Technician. Dentifrice making department.
June 1987 to February 1998
Reason for leaving: To seek employment with less travel and shift rotation.
ACCOMPLISHMENTS:
As a team leader for three and one- half years, I managed 15 technicians and achieved high results.
My success as a team leader led to being selected as the Department Team Leader for one and one-
half years, to supervise three team leaders over their responsibilites for the entire department of 60
employees. My duties were to ensure each team leader was managing their team with a minimum of
87.5% process reliability when the goal was 85%. Eventually, our team reached a benchm ark in the
organization of 90 % reliability.
I was sole process owner of a $10 million project consisting of design through installation at two
plants, Iowa City and Greensboro. I was training leader and training coordinator for both plants.
Became training instructor (TT&T) for Greensboro with Honeywell TDC 3000. I have training
experience with Honeywell in the form of training technicians on how to use and operate system.
I initiated and designed cost savings for several projects with a total savings over $3 million annually.
I improved procedures regarding wash out tanks from 64 minutes to 32 minutes, eliminating down-
time, resulting in a cost savings of over $1 million annually. I led an effort with production
planning/logistics to ensure production schedules were met with a minimal amount or no overtime.
I was a major resource for troubleshooting production problems and worked many issues concerning
product quality.
I have excellent troubleshooting skills with Honeywell TDC 3000, PLC-5 and some VAX experience.
I was GMP (Good Manufacturing Practices) leader working through audits with corporate investigators
I was solely responsible for inputting time sheets for the entire departm ent, tracking overtime and
absenteeism, dealt with disciplinary actions, personal improvem ents and problem solving with
production and personnel.
I was responsible for training needs for team members and designed training matrixes to ensure that
business needs were met and monitored the training process throughout and reacted to any
deficiencies and ensured that they were corrected.
I traveled to other plants to interview potential candidates for employment and was on the interview
panel for new local employees interested in employment with Procter & Gamble.
I gave presentations to CEO's and all down line manage m e nt.
I completed training in Diversity and Total Quality Managem e nt
BURLINGTON INDUSTRIES, INC., REIDSVILLE, NC.
Garnet Operator. I ran a garnet machine to make batts for comforters and graded parachute material
for the Air Force.
September 1981 to January 1987
Reason for leaving: Company wide layoff.
ACCOMPLISHMENTS:
I was one of two people qualified to grade parachute material in the plant.
I was one of three people qualified to run garnet machine.
MANN'S DRUG STORE, REIDSVILLE, NC.
Pharmacy Technician. Assisted pharmacist filling prescription drug orders.
June 1973 to September 1981
EDUCATIONAL HISTORY
2011 Six Sigma: Total Quality Applications certificate, Rockingham Community College,
Wentworth, NC
2011 Total Quality Managem ent certificate, Rockingham Community College,
Wentworth, NC
