(8) barriers to communication ppt hari master piece
References - Cassonia Brunson
1. Cassonia Brunson
Data Relations Specialist
Real Soft Inc
A. Co-worker ROLANDO HARRIS Very good
B. Co-worker CHRISTINA WILLIAMS Outstanding
C. Direct supervisor Heather Fairweather Outstanding
PROFESSIONAL REFERENCES
This report is confidential and can only be shared with limited number of individuals.
1/8
2. PRIMERICA
LIFE AGENT
not applicable
Cincinnati, Ohio, 45202, USA
rolandoharris20@yahoo.com
3172588292 (Office)
3172588292 (Direct)
Wright-Patt Credit Union
Member Experience Rep
4560 Lafayette Avenue
Norwood, Ohio, 45212, USA
misscnwilliams@gmail.com
5133440385 (Office)
5133440385 (Direct)
Enrollment Builders
Senior Account Manager
8008 Buckland Drive
Cincinnati, Ohio, 45249, USA
heatherfairweather@hotmail.com
513-477-4556 (Office)
513-477-4556 (Direct)
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Tell us about yourself and how you came to know this person?
A. ROLANDO HARRIS
N/A
B. CHRISTINA WILLIAMS
I enjoy customer service. I met Ms. Brunson at Duke Energy for call center training. There was an instant rapport with
her; always willing to help; tenacious worker; dedicated mother. She has become my good friend. I think any
organization would greatly benefit from having Cassonia on their team.
C. Heather Fairweather
Cassonia was one of my long term temps. She applied for the role, I interviewed and hired her.
- Overview -
Number of references with the same answer
REFERENCES
A. ROLANDO HARRIS B. CHRISTINA WILLIAMS C. Heather Fairweather
PERFORMANCE RATING
#
I don't know
Need to
improve Satisfactory Good Very good Outstanding
Overall performance
Getting work done
Problem solving
2/8
3. — 3
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C. Direct supervisor
Ability to learn
Work quality
Making quality decisions
Integrity and trust
Energy & drive
Getting organized
People skills
Communication
Cassonia was one of our top performing individuals on our team.
3/8
4. What would you say are this person's top strengths?
A. ROLANDO HARRIS
People person, great oral and written skills.
B. CHRISTINA WILLIAMS
Her work ethic is impeccable; she is very caring and willing to give her all.
C. Heather Fairweather
Cassonia learns technology quickly. She is a hard-worker, puts her head down and gets the job done.
How does Cassonia get along with her peers and supervisors?
A. ROLANDO HARRIS
She gets along very well with others.
B. CHRISTINA WILLIAMS
Very well. She is considerate and a real team player.
C. Heather Fairweather
Yes, very well. She is very respectful and gets along with everyone. She also stays out of the drama that other bring
into the workplace.
Can you describe a situation in which Cassonia showed leadership?
A. ROLANDO HARRIS
We worked together at a call center and she would always come up with new ways to improve quality in the work
force. Always brainstorms and develops plans of actuon.
B. CHRISTINA WILLIAMS
She spearheads a lot of community service projects in the inner city and I was fortunate enough to be a part of one. It
was a car wash/lunch to raise money for a worthy cause. She came to get me and dropped me home. It was an
amazing experience and I got the chance to meet amazing people and network...which was unexpected. She made
sure everyone had everything they needed and filled in wherever she was needed. She was awesome!
C. Heather Fairweather
Cassonia was willing to take on any task that I would ask of her. She was always willing to pinch in and help. She
would also be a great resource for newer employees.
What would you say are areas this person could improve?
A. ROLANDO HARRIS
She can be too kind at times.
B. CHRISTINA WILLIAMS
Take time to care for herself. She is always doing for others.
C. Heather Fairweather
This is difficult to pinpoint because Cassonia did such a great job.
Is there anything else you would like to share about Cassonia?
A. ROLANDO HARRIS
N/A
B. CHRISTINA WILLIAMS
She rocks!
OPEN QUESTIONS
4/8
5. C. Heather Fairweather
She is a very sweet, kind individual. I really admire how well she balances everything on her plate. I would definitely
hire her again.
What is/was your overall experience working with Cassonia? Would you work with her again?
A. ROLANDO HARRIS
Yes I would work with her again. It was a pleasure working with her.
B. CHRISTINA WILLIAMS
I loved working with her! Most definitely would!
C. Heather Fairweather
I would definitely work with her again.
CONCLUSION
5/8
6. — 1
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- A. Co-worker -
ROLANDO HARRIS
PERFORMANCE RATING
I don't know
Need to
improve Satisfactory Good Very good Outstanding
Overall performance
Getting work done
Problem solving
Ability to learn
Work quality
Making quality decisions
Integrity and trust
Energy & drive
Getting organized
People skills
Communication
6/8
7. — 1
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- B. Co-worker -
CHRISTINA WILLIAMS
PERFORMANCE RATING
I don't know
Need to
improve Satisfactory Good Very good Outstanding
Overall performance
Getting work done
Problem solving
Ability to learn
Work quality
Making quality decisions
Integrity and trust
Energy & drive
Getting organized
People skills
Communication
7/8
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- C. Direct supervisor -
Heather Fairweather
PERFORMANCE RATING
I don't know
Need to
improve Satisfactory Good Very good Outstanding
Overall performance
Getting work done
Problem solving
Ability to learn
Work quality
Making quality decisions
Integrity and trust
Energy & drive
Getting organized
People skills
Communication
Cassonia was one of our top performing individuals on our team.
8/8