Improve Hiring Process, Avoid Mistakes and Scale Your Amazon Biz with Remote Talent | Important Things to Remember When Hiring VAs
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3. Working with the cheapest
“You get what you pay for.”
If you pay someone lower than his/her asking,
he/she can leave anytime once someone offers
him/her the same job with his/her asking. This is the
downside of lowballing.
4. Getting vague estimates and due dates
“This will be finished in a few days.”
“Please send it tomorrow.”
Avoid accepting and giving out vague estimates and
due dates. Be specific with deadlines and give your
staff buffer days for when you want it and when you
need it.
5. Lots of work without testing
If the staff is new, start by giving small tasks then
give feedback, instead of making them finish one big
task only to find out they did it wrong.
Don’t waste time by asking new staff to do
something all over again.
6. Do not put all your eggs in one basket
Departmentalize.
Hiring is hard.
Do not rely on one person to do everything.
7. Not sharing your goals with your team
Make your virtual assistants feel like they matter by
sharing business goals with them.
This will make them feel like they are contributing to
something big.
8. Avoiding difficult conversations
If a conversation helps solve a problem, do it.
If you have a VA who seems to be going to the
wrong path, don’t fret about talking to them. Know
why the he/she is working like that, and know how
to help him/her. One way of helping is to reset
expectations and check him/her a few days or
weeks after the expectations were adjusted.
9. Three different people you can hire
Basic: $5-$10, non-US—They are followers.
Mid-level: $10-$30, non-US or from the US—They
are doers.
Experts: high-level freelancers they have their own
process, strategies, they’re really experienced
(outside your skillset)
10. Clear communication
Be clear with giving instructions and know how your
VA receives your instructions.
Consistency is important as well.
12. Step 1: Deciding when to hire someone
List your daily tasks and assess which of these can be
delegated to another person. Assessing tasks can be based
duration of the task, importance of the task (the decision
making involved for you), and skills.
1. If a task doesn’t involve much decision-making from
you, then delegate it.
2. If a task is beyond your skillset, then delegate it.
13. Step 2: Knowing the types of people you
can work with
Define what kind of market you’re looking for.
Know what you need – do you need part-time or fulltime
staff? Virtual staff or office-based staff?
Hire someone who you can work well with.
14. Step 3: Interviewing applicants
Do not just hire based on skills, attitude and
communication skills are important, too.
Skills: Work with people who are honest with what they
can and can’t do.
Attitude: Work with people who are passionate with what
they do.
Communication: Someone who can keep up with your
instructions.
15. Step 4: Setting expectations
Make sure that you are on the same page before your VA
starts.
Make sure everything is on writing.
16. Step 5: Giving feedback
Start the feedback loop early on.
Work with people who are receptive to feedback.
Don’t just give feedback, but also ask for feedback.
Feedback will also be good for your company.