Improve facility operations and membership with new hardware/software
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This document outlines the hardware, software, security systems, and staffing needed to improve various functions at a fitness facility including membership management, communication, financial management, and family activities. It recommends a server, desktop computers, printers, cameras, routers, a security system, laptops, touchscreen kiosks, Microsoft and Ubuntu operating systems, a Point of Sale system, and database software. It also proposes adding an IT position and marketing director to maintain the systems, provide training, and develop new programs. The total estimated cost is $70,000 with projected recoupment of investment within two years.
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Improve facility operations and membership with new hardware/software
- 2. Show The Basic Hardware/Software Needed To Improve: Communication between staff & members Increase customer accessibility to personal information Develop Database of membership Increase Membership Tracking Members exercise progress Strengthen Security Child Care Center Manage & Control: Inventory/Consumables/Maintenance Communication & Visibility to Community Financials: Accounting/Billing/Merchandise/Payroll Family friendly fitness activities
- 3. Server 2-Microsoft RMS Point of Sale Bundled Pkgs Dell Studio XPS 8100 Desktop Computer Fargo Badge Printer VALCam Digital Camera Modem Linskys Wireless Router Skyway Security System- 7000 Series Dell XPS 17 Laptops 5-Kiosks TPS-790
- 4. Kiosk Input Touchscreen Interface Card Reader Process UBUNTU Operating System KingNet Software Access Database Output Touchscreen Interface
- 5. UBUNTU Operating System Microsoft Windows 7 Professional Microsoft Retail Management Point of Sale KingNet Kiosk Original Equipment Manufacturer Proprietary MIFARE Proprietary FIOS Microsoft Access
- 6. User/Member Kiosk Server in Utility Room Check For Members Information No - Return to Kiosk request add new member Yes – Allow Access to Facility Enjoy the Spa !
- 7. Site Wide Skyway Security 7000 Series 12 Cameras mounted throughout facility Monitoring System maintained in business office Child Care Center Quiet Call Paging System 36 Paddle Pagers Wrist Band Security System Printer Scanner/Reader
- 8. On Site Personnel Create new I. T. position Duties Provide training to staff Maintain Information System Manage maintenance and equipment needs Create new Marketing/Activities Director Duties Family oriented programs Community outreach Iron Man/Woman Challenges
- 9. COST ANALYSIS Hardware & Software Estimated $ 20,000 Upgrade operating system Staffing upgrades Estimated $ 50,000 New IT personnel Training for staff Projected Two Year turnaround to recoup investment
Editor's Notes
- In the following slides you will see how an upgraded and integrated information system will eventually increase profits and provide our members with a safer and enhanced fitness and spa experience.
- Our objectives are clear: Improved networking, communication, accessibility, information management and security enhancements will benefit our members and with patience, improve our overall financial fitness.
- Two Microsoft Retail Management System Point of Sale Bundles will be purchased and installed in the front lobby and the store. These will be used to sign up new members, track members exercise progress, sell personal care and refreshments items as well as manage inventory of consumables. For enhanced security the Skyway Security System 7000 will be installed with cameras installed in all rooms of the facility as well as front and rear access of the building. Management of the security system will be in the main business office. The Dell XPS 17 inch Laptops will be available in most rooms for staff access and secured with locking devices so they do not walk. Wall mounted 17 inch Kiosks will be installed in the main lobby, exercise gym, massage & spa, store and child care center. They will be equipped with card readers and communicate wirelessly. The Child care center will have a paging system wrist band security system for parents and staffs peace of mind. The business office will be updated with a Dell XPS 8100 computer with 20inch monitor. A Dell V715w Wireless All in One Printer will greatly enhance the efficiency of the office staff. Security for all members and staff will be improved with the new badge printing system by Software House. Used in conjunction with the Fargo Badge printer and VALCam Digital Camera it will ensure monitored access to all areas of the facility. Members will gain improved tracking and accounting of their fitness progress and financials.
- The addition of the wall mounted Kiosks will offer members and staff easy access to scheduling, member progress, communication with staff and overall greater confidence with our members in maintaining an exercise program that is achievable. The touchscreen will have easy to follow user prompts. The built in card reader maintains the privacy and security to each member. Kiosk will be placed in five strategic locations for ease of access. The Kingnet Software will give the members confidence that their personal information is being managed securely and accurately.
- The Microsoft family of software was chosen for its ease of use and diverse and dynamic features to help our company grow and achieve the highest level of efficiency for our customers and staff.
- An example of the software chosen is the KingNet Kiosk Software package. Easy for our members with simple prompts and ease of navigation.
- As we enhance the overall efficiency of the center we plan to strengthen our security to customers and staff. By installing the Skyway Security 7000 Series with its 12 cameras we offer peace of mind to everyone. The child care center will also have pagers for parents to carry with them after their children have been checked into the center. Each child will have a wrist band placed on their arm with a barcode keyed into the members personal ID card. Children cannot leave the child care center unless the parents ID card is shown to staff and swiped by the reader.
- The added information technology and upgraded computer system will require the addition of an Information Technology Specialist. Their responsibilities will be many to ensure the success of our fitness center. Overseeing the installation and maintenance of all hardware and software components, along with training the staff to use the new operating system. Promoting our improved and dynamic facility will be the main responsibility of the new Marketing Director. Getting our name in the public consciences and creating the need to get fit will be a primary plan of action. As always developing family friendly activities with the community in mind is a constant goal.
- To reach our goal of an interconnected, right now, user friendly and community appealing family friendly fitness center, resources need to be invested. The benefits of this investment will show a return of increased membership, there by creating increased revenues. This will help to continue to ensure a well trained and enthusiastic staff with the latest state of the art technologies who will be better equipped to meet the needs of our clients.
- Candy’s Family Friendly Fitness Center stands ready to meet the needs of the entire family. We are beefing up our Information System to better handle the diverse needs of our clients. We stand ready to help you be the best you can inside and out. We are: “Building a Better Information System – To Build A Better You!”