Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Business Information & ICT - ICT In Business


Published on

Published in: Business, Technology
  • Be the first to comment

Business Information & ICT - ICT In Business

  1. 1. EXAMPLES OF INFORMATION TECHNOLOGY <ul><li>Computers are used in order to facilitate data collection, storage, retrieval processing and output, with the necessary speed and accuracy . </li></ul><ul><li>Computers </li></ul><ul><li>Networks </li></ul><ul><li>Information communication </li></ul><ul><li>Multi-media </li></ul>
  2. 2. COMPUTERS <ul><li>Computers are used in order to facilitate data collection, storage, retrieval processing and output, with the necessary speed and accuracy . </li></ul><ul><li>Mainframe computers </li></ul><ul><li>Personal computers </li></ul><ul><li>Laptop and handheld </li></ul>
  3. 3. NETWORKS <ul><li>This is a number of computers connected to one (server) </li></ul><ul><li>May be “wired” using traditional cables or using wireless technology </li></ul><ul><li>Benefits of networks </li></ul><ul><li>Files can be shared </li></ul><ul><li>Security of information can be controlled </li></ul><ul><li>Information can be posted on network </li></ul><ul><li>Peripherals can be shared </li></ul><ul><li>Speed of accessing data improved </li></ul><ul><li>Able to monitor and control any branch </li></ul>
  4. 4. Task <ul><li>Read pages 47 – 51 in your text book then answer the following questions in your jotter . </li></ul><ul><li>What are the key differences between mainframe and mini computers? </li></ul><ul><li>What is a computer network? </li></ul><ul><li>Describe the main characteristics of a Local Area Network. </li></ul><ul><li>Describe the main characteristics of a Wide Area Network </li></ul>
  5. 5. INFORMATION COMMUNICATION TECHNOLOGY <ul><li>ICT is the term used to describe all the technologies involved in using IT to communicate. </li></ul><ul><li>As the internet has grown more organisations are using ISDN or ADSL to increase speed rather than the telephone network. </li></ul><ul><li>At the same time the cost of accessing the internet has fallen. </li></ul><ul><li>By registering with a service provider organisations can access: </li></ul><ul><ul><li>specialist business and economics databases </li></ul></ul><ul><ul><li>systems such as JANET </li></ul></ul><ul><ul><li>company information, eg financial data </li></ul></ul><ul><ul><li>access to e-mail facilities world-wide </li></ul></ul><ul><ul><li>Internet banking facilities </li></ul></ul>
  6. 6. The internet <ul><li>The Internet is made up of 3 distinct areas: </li></ul><ul><li>Email </li></ul><ul><li>News groups and bulletin boards </li></ul><ul><li>The world-wide web </li></ul>
  7. 7. Using the Internet in Business <ul><li>Advantages </li></ul><ul><li>Vast quantities of information available 24/7 </li></ul><ul><li>Access to competitors, government stats </li></ul><ul><li>Can use website to advertise relatively cheaply and access a global market </li></ul><ul><li>Easy to up-date website </li></ul><ul><li>Sell products using e-commerce </li></ul><ul><li>Use internet banking services </li></ul><ul><li>Disadvantages </li></ul><ul><li>Can be time consuming to access suitable information due to the quantity available </li></ul><ul><li>Staff may use the internet unnecessarily </li></ul><ul><li>No guarantee information accessed is up to date </li></ul><ul><li>Company must be capable of meeting the demands from e-commerce (availability of stock, delivery etc) </li></ul><ul><li>Up-date and Maintenance of site and equipment </li></ul>
  8. 8. Using E-mail in Business <ul><li>E-mail is a global electronic postal service supported by the internet. </li></ul><ul><li>Advantages </li></ul><ul><li>Fast </li></ul><ul><li>Relatively cheap </li></ul><ul><li>Files can be attached </li></ul><ul><li>24/7 – not dependent on time zones </li></ul><ul><li>Messages can be tracked </li></ul><ul><li>Distributions lists </li></ul><ul><li>Disadvantages </li></ul><ul><li>Mail boxes need to be checked regularly </li></ul><ul><li>Junk mail </li></ul><ul><li>Impersonal </li></ul><ul><li>Need for “netiquette” </li></ul><ul><li>Employees my use e-mail inappropriately </li></ul>
  9. 9. MULTI-MEDIA SYSTEMS <ul><li>Multi-media - an interactive combination of text, images and sound where the viewer has some control over the delivery of information </li></ul><ul><li>USES OF MULTI-MEDIA TECHNOLOGY </li></ul><ul><li>interactive training video </li></ul><ul><li>Computer/video conferencing </li></ul><ul><li>cd-roms </li></ul><ul><li>dvds </li></ul>
  10. 10. OTHER IT IN BUSINESS <ul><li>Fax machines </li></ul><ul><li>Telex </li></ul><ul><li>EPOS AND EFTPOS </li></ul><ul><li>Satellite technology </li></ul>
  11. 11. EPOS and EFTPOS <ul><li>EPOS – Electronic Point of Sale </li></ul><ul><li>Allow an electronic record to be kept of all items purchased and returned. </li></ul><ul><li>Used in retailing </li></ul><ul><li>Uses barcodes to scan items at point of sale </li></ul><ul><li>As item is scanned stock level is automatically reduced </li></ul><ul><li>Automatic ordering takes place when minimum stock level is reached </li></ul><ul><li>System can be linked to suppliers to generate orders </li></ul><ul><li>“ loyalty cards” can be used in conjunction with EPOS as a way of gathering information on customers’ buying habits </li></ul><ul><li>EFTPOS – Electronic Funds Transfer at Point of Sale. </li></ul><ul><li>This system has all of the characteristics of EPOS but also </li></ul><ul><li>encompasses payment in the form of debit cards such as Switch, Delta </li></ul><ul><li>or Maestro </li></ul>
  12. 12. USING ICT FOR DECISION- MAKING <ul><li>Using IT has given businesses the ability to handle and process vast quantities of information in the following areas: </li></ul><ul><li>Decision making </li></ul><ul><li>managers able to gather information from a wide variety of sources. </li></ul><ul><li>Decisions taken more quickly </li></ul><ul><li>Data can be processed into sophisticated presentations. </li></ul>
  13. 13. COSTS AND BENEFITS OF IT <ul><li>Business has to decide exactly what it wants from IT </li></ul><ul><li>there is a high capital investment involved </li></ul><ul><li>However businesses need to be proactice and able to respond quickly to customer demands </li></ul><ul><li>Decision makers benefit greatly from the speed and the amount of information that can be accessed via IT </li></ul>
  14. 14. Costs of IT <ul><li>hardware - lease or buy, insurance,maintenance </li></ul><ul><li>software - ability to up-grade packages </li></ul><ul><li>installation - alterations to premises, comply with HASAW </li></ul><ul><li>training of staff – cost of training, time and practice </li></ul><ul><li>also </li></ul><ul><li>loss of efficiency, errors/glitches in system, the need to constantly up-date, possibility of commercial espionage </li></ul>
  15. 15. Benefits of IT <ul><li>The speed of information handling </li></ul><ul><li>flexibility of integrated systems </li></ul><ul><li>increases in labour productivity </li></ul><ul><li>decrease in customer complaints </li></ul><ul><li>enhances reputation </li></ul><ul><li>may give a competitive edge </li></ul>
  16. 16. Business software <ul><li>word processing packages </li></ul><ul><li>databases </li></ul><ul><li>spreadsheets </li></ul><ul><li>desk top publishing </li></ul><ul><li>personal productivity </li></ul><ul><li>business graphics and presentation software </li></ul><ul><li>decision making packages </li></ul>