1. Human Factors in IVF
2 Day Training Course
02-03 March 2017, Chester, UK
Learning Outcomes:
 Understand why we make
errors
 Understand how ‘systems
factors’ can threaten patient
safety
 Improve the safety culture of
your teams and organisations
 Enhance your teamwork and
improve communication
 Understand how to improve
the design of your systems
 Learn how to identify ‘what
went wrong’ and predict
‘what could go wrong’
 Understand how human
factors tools can be used
to reduce the likelihood of
incidents
Who should attend?
Lab Directors, Clinic Owners,
Quality/Risk Managers, Senior
Embryologists and Clinical Staff
What are Human Factors?
Human Factors training derives from the recognition within safety critical
industries, originating in the aviation industry, that team members require
specific training in non-technical skills as well as technical skills in order to
mitigate error and limit the possibility of an adverse event.
In the same way, staff working in IVF, whatever their role, need to
recognise that human error is inevitable and that clinic-wide performance
can be enhanced through an understanding of the effects of teamwork,
tasks, equipment, workspace, culture and organisation on human
behaviour in healthcare settings.
A human factors approach to patient safety differs from traditional safety
training in that the focus is less with the technical knowledge and skills
required to perform specific tasks, but rather with the cognitive and
interpersonal skills needed to effectively manage a team-based, high-risk
activity.
Why attend?
 Gain an in-depth understanding of the human causes of error.
 Develop the ability to take a proactive approach to the avoidance,
trapping and mitigating of errors.
 Equip yourself and your team with a set of non-technical skills that
complement technical competency.
 Improve teamwork, situation awareness, decision making,
communication and workload management.
To book a place or for more information: email humanfactors@imtinternational.com or
call +44 (0)1829 771 327 or visit www.imtinternational.com/humanfactors

2. IMT International provide innovative IVF management technologies
and quality management systems to the ART industry worldwide.
Morning Session
Course Introduction
Introduction to Human Factors
• Statistics and examples
• SHELL model
Human Error
• Error chain concept
• Threat and Error Management (TEM)
Situational Awareness (S/A)
• Hazards associated with a loss of S/A
• How to recover and maintain S/A
Afternoon Session
Workload and Stress Management
• Factors affecting workload
• Types of stress
• Effects of stress upon task performance
Healthcare case study (non fertility)
Communication
• How we communicate
• Barriers to communication
• Elements of effective communication
• ‘Lost on the moon’ group exercise
Summary and Close
Conference Dinner (included in price)
Morning Session
Organisational culture
• Characteristics of a safety culture
• Assessing safety culture within healthcare
organisations
Decision Making
• Decision making process
• Contributing to team decision making
• Decision making tools
Standard operating procedures (SOP’s)
• SOP team exercise
• Objective of SOP’s and why people may deviate
or disregard
Fertility case study
Afternoon Session
Fatigue and vigilance
• Types of fatigue
• Effects of sleep loss
• Measures to reduce fatigue and maintain
vigilance
Conflict
• Pro’s and con’s
• Conflict management strategies
Information processing
• Capabilities and limitations of human information
processing
• Involuntary automaticity
Automation
• Benefits and risks to safety
Fertility case study
Summary and Close
Day 1
Human Factors in IVF 2 Day Training Course
Agenda
£795including all training, materials,
refreshments during the day and
Conference Dinner on day 1
To book a place or for more information:
email humanfactors@imtinternational.com
or call +44 (0)1829 771 327 or visit
www.imtinternational.com/humanfactors
Day 2
Global Air Training are a leading, globally recognised aviation
training and consultancy company delivering Human Factors
programmes in Healthcare and other safety critical industries
which improve safety through enhanced team collaboration,
incident reporting and risk management.