HPE InfoSight for 3PAR quickstart v1.2

HPE InfoSight Global
Visibility for 3PAR
Wiley Thrasher
3PAR PEAK – HPE InfoSight Champion
March 26, 2018

HPE InfoSight for 3PAR StoreServ
We continue to add new enhancements and are excited to share them with
you and hear your feedback!
– Getting Started
– This guide will help with the basics of logging into the portal for the first time,
configuring and verifying your HPE Passport account, registering your systems, inviting
your colleagues and partners to share access, using the portal’s context sensitive help,
and engaging with our Portal Support team for any questions, comments, feedback or
issues you have when exploring the portal.
– About the 24-48 hour lag
– Most all system details exposed in the portal (with the exception of VMware performance) are
lagged about 1-2 days from the point of collection. See the “Last Update” for the last data point
we processed for a given system. This is something we plan to improve in our future releases
with a move to streaming for a more “near real-time” portal experience.
– Context-sensitive Help
– Look for icons and select them to expose the help topic
– Resources > HPE InfoSight Portal Support
– If you have any questions, or encounter any issues while using the portal
– Please click on the embedded links to engage our Portal Support
– Using these links will provide us with your detailed user profile information, this debug info
will assure our team can resolve any inquiries quickly
– Please do not engage HPE Support (CSC) for HPE InfoSight Portal Support
– Please do not use HPE Support Center to “open a support case for your device” for
assistance with HPE InfoSight as these teams do not provide support for the HPE
InfoSight portal
– Our on-line help will guide you to use HPE Support if needed when you have an issue
specific to your Storage System that requires attention or support intervention
– The Portal Support team may guide you to contact HPE Support if you are having
issues with your system’s remote connectivity (call home)
2
Welcome to HPE InfoSight!

HPE InfoSight for HPE Storage
3PAR StoreServ Integration
3

Agenda
– HPE InfoSight 3PAR StoreServ Integration
– 3PAR Global Visibility QuickStart
– Registration & Invitation
– 3PAR Global Visibility Overview
– Cross-stack Analytics for VMware
4

HPE InfoSight for HPE 3PAR StoreServ
Global Visibility QuickStart

Global Visibility Requirements
– Any 3PAR StoreServ F/S/E & V-Class (or later) Storage Systems
– Minimum 3PAR OS version 2.2.x
– Minimum 3PAR SP version 2.4.x
– Current/Valid System Entitlement (Support Contract)
– Minimum Foundation Care support contract provides all standard portal
capabilities
– Minimum Proactive Care support contract for subscription to Wellness
Status & Summary email notifications
6

30 Day Trial
All systems with Hardware Warranty only, or Foundation Care
support contracts will automatically receive a 30-Day Trial upon
registration
– Provides an opportunity for the customer to acquire, renew or upgrade
their support contract while using the portal with full capabilities
– Provides the user time to work with the Services360 team to address
any entitlement issues
– When the 30-Day Trial expires, details for systems under Hardware
Warranty only will no longer be exposed for reporting
– Systems with Foundation Care entitlement will continue to see all
system details, but will no longer receive Wellness Status & Summary
email notifications
– Verify entitlement is registered properly (SN is linked to the SAID)
via HPE Support Center Warranty Check
HPE Partner lab & demo systems
– Contact HPE InfoSight Portal Support to request a ”whitelist” for
partner demo systems without active entitlement, allowing these
systems to be exposed in the portal without constraints based on
entitlement
7

Login & Verify
Go to:
infosight.hpe.com
Login with HPE
Passport and verify
your email address
to gain access to the
HPE InfoSight portal
Register Your
Systems
Follow the prompt to
Register Systems
Create a System
Group to contain all
of your companies
systems
Place the
Registration
Token
Copy and place the
registration token on
each HPE 3PAR
StoreServ,
StoreOnce & RMC
system via the
device management
console
Please Wait…
Registration will
usually take 24-48
hours before the
systems details will
be exposed in the
portal. We plan to
significantly improve
this delay in our
future releases
Send
Invitations
Use System Group
Access to invite to
your colleagues &
HPE Partners.
Invitees should first
login and verify
email before
accepting the group
invitation
8
HPE InfoSight for 3PAR
Registration & Invitation

Use our built-
in self help “?”
& Portal
Support
Click the icons
to expose Context
Sensitive Help
Use Resources >
HPE InfoSight
Portal Support for
any questions,
comments or issues
Configure
Notifications
(Proactive Care)
For systems with
Proactive Care
entitlement, subscribe
to Wellness Status &
Summary Email
Notifications via
Settings >
Notification
Preferences
Customize
your System
Table column
views
Use Columns to
pin or un-pin
columns to your
System Details
and/or System
Table views, sort,
and enable filters
and view help
Add Notes
(metadata) to
systems
Add Notes to
tag systems with
searchable user-
defined metadata
(site/location,
production/test,
app/db info, etc.) or
leave comments for
colleagues
Bookmark and
Share
Create bookmarks
to preserve your
customization!
Share bookmarks to
send a colleague to
a specific page and
view you have
customized for them
9
Explore and customize the portal for yourself and others!

Create an HPE Passport
Go to infosight.hpe.com and select Create
Account if you do not yet have an HPE Passport
Create an HPE Passport
10

Sign In, Verify Email Address & Accept Terms Of Use
Sign-in to infosight.hpe.com with your HPE
Passport then Verify Email Address
Check your Junk Mail folder in case it got flagged
Read & Accept the HPE InfoSight Terms Of Use
11

Bulletins & Register Systems
Review the Bulletin for the HPE InfoSight
Release Notes, Notices & Advisories
Follow the prompt to Register Systems
12

Create a System Group & Register Your Systems
Create a System Group to contain all of your
companies 3PAR StoreServ/StoreOnce/RMC
storage systems
Copy the System Group registration token and
follow the steps to place the token on each system
Registration processing takes 1-2 days before the
systems will be exposed in the portal
13

System Group Access – Actions > Add Users
Go to Settings > System Group Access and
invite colleagues to join your System Group
Click the “?” to view the Built-in Help topics
Select Actions > Add Users
Invite your colleagues & Partners to join the
System Group
14

System Group Access – Email Invitations
Invitees to the System Group should Create an
HPE Passport, sign-in and Verify Email Address
before accepting the System Group Invitation
Sign-in and accept the System Group Invitation
If the system registration processing is complete,
the systems will be visible in the portal
15

Wellness Status & Summary Email Notifications
For systems with Proactive Care (or better)
entitlement, each user can subscribe to Wellness
Status & Summary Email Notifications via
Settings > Notification Preferences
HPE InfoSight Wellness Status & Summary
Email Notifications can be enabled by System
Group
16

HPE InfoSight Wellness Status & Summary
Email Notifications can also be enabled by
choosing individual Systems
provide the system’s Score, Name, Model,
Version & Score Change and links to jump into
the portal to view detailed system information
17

Global Visibility Overview

– Users are automatically redirected from
www.storefrontremote.com to infosight.hpe.com
– HPE InfoSight provides all of the details previously
available via HPE StoreFront Remote (SFRM)
– All system registrations and user customization has been
preserved for our legacy users
– Users with legacy Nimble Storage InfoSight logins will
need to assure their HPE Passport email address
matches their Nimble account email address and that
their passwords are unique.
– Users will need to login using HPE Passport and verify
their email before registering any new HPE Storage
Systems (3PAR StoreServ/StoreOnce/RMC)
19
HPE StoreFront Remote  HPE InfoSight

– Customizable Dashboards and PDF Reports for HPE
Storage (3PAR StoreServ, StoreOnce & RMC)
– 3PAR Models, OS Versions & Entitlement
– Systems by Country & Region
– Historical, Total & Allocated Capacity
– Capacity Efficiency, Deduplication & Compression
Ratios
– Total & Average Front-End Performance
– Device Type Count & Utilization
– Wellness Score & Type
And many many more for HPE StoreOnce & RMC!
20
Customizable Dashboards & PDF Reports

– Over 80 Wellness Status Checks!
Scores, Summaries & Recommendations
– System Health
– Best Practices
– Supportability
– Entitlement
– 3PAR & SP OS Software & Patch Recommendations
– Capacity Forecast & Utilization Thresholds
– Performance KPIs & Thresholds
– Over-Subscribed System Alerts (OSSA)
– General & System Details
– Last Update, Company, System Name, Serial Number, Family
Name, Model, Location, Install Date, Adaptive Optimization, SSD
Minimum Life Left, Registration (System Groups), Entitlement,
Contact Information (RAP), OS Version, Patches, CPGs,
Overprovisioning Ratio, Nodes, Cages, Vluns, Smart Start Status,
Recent New Alerts, Total Disks, Initiators, Service Processor
Name/Version/Model, Virtual Volumes by Type/Count, Total
Capacity, Allocated Capacity, Capacity Efficiency, Device Type
Capacity, Capacity Utilization Trend, etc.
21
Storage System Overview

– Choose
– Select
– Expand the nodes, use the Search option to
select from the many available columns
– View help
– Pin
– Un-pin
– Make a custom table layout for a specific purpose,
use-case or defined for a particular user persona
– Capacity, Performance, Disks, Entitlement, Alert, Health, etc.
– Use Filters
– Sort your table
– Export a CSV
– Save a Bookmark to preserve your work! Share with others!
22
Custom System Table Views

– User customizable timeline views
– Look back in time at the system’s history from the first point it
called home to HPE
– Select which charts & metrics will be displayed and included
in the PDF Report
– Status History Timeline
– Support Case History
– Alert Timeline
– Software History Chart
– Performance Timelines
– IOPS
– I/O Size
– Service Time (Latency)
– Queue Length
– Bandwidth
23
Correlated System History

– User customizable timeline view
– Look back in time at the system’s history from the first
point it called home to HPE
– Select which charts & metrics will be displayed and
included in the PDF Report
– Status History Timeline
– Support Case History
– Alert Timeline
– Software History Chart
– Performance Timelines
– IOPS
– I/O Size
– Queue Length
– Bandwidth
24
Status History

– User customizable chart views for each current status
and if any thresholds are currently met for the system
– Each status includes Recommended Actions in the
context-sensitive help topic
– Disks IOPS Oversubscription Status &Trend by Tier
– CPU Utilization & Trend
– Storage Capacity Trend by Tier
– Disk Count Balance & Trend by Node Pair
– Used Capacity Balance & Trend by Node Pair
– Storage Capacity Balance & Trend by Node Pair
25
Status Details

– User customizable chart and timeline view of alerts
on the system
– Use filters, hover and zoom to view breakdowns of
alerts by severity and category
– Fresh
– Fatal/Critical//Major & Minor/Degraded Alerts which are active
one month after their creation
– Stale
– Stale alerts over 30 days old and unacknowledged in the system
management console
26
Alert History

– User customizable chart and timeline view of support
cases for the system
– Use filters, hover and zoom to view breakdowns of
support cases by:
– Severity
– Case ID
– Status
– Last Modified
– Date Opened
– Comments
– Case Type
27
Case History

– Chart and timeline view of OS versions and Patches
applied to the system
– Use filters, hover and zoom to view the system
history for software updates
28
Software Configuration History

– Customizable chart and timeline view of system
performance
– IOPS
– Bandwidth
– I/O Size
– Queue Length
29
System Front-End Performance Trend

– Histogram-based performance chart and timeline view of
system performance for 3PAR All-Flash Arrays (AFA)
running OS 3.2.1 (or later)
– Average Write Bandwidth
– Average Read Bandwidth
– Average Write Service Time (Latency)
– Average Read Service Time (Latency)
– Average % of Writes Resulting in DelAcks
– Average Max VV Write Service Time
– Average Max VV Read Service Time
30
Advanced Performance View

– List of all Software Licenses for the system and
expiration (if applicable)
31
License

– Summary & Detailed Table view of the systems
Physical Disks with CSV export
– Disks Summarized by
– Type (SSD, FC, NL)
– Manufacturer
– Model
– Capacity (Each)
– Count
– Total Capacity
– Disk Details include
– State
– PD
– Node Pair
– Magazine Position
– Type
– Vendor Serial
– Manufacturer
– Model
– Form Factor
– Total Capacity
– Free Capacity
– Free Capacity (%)
– Temperature
32
Physical Disk Details

– Report on the current File Persona configuration
and status
– File Services Nodes
– Joined to AD
– Joined to LDAP
– RFC2307
– NDMP
– Has FP Replication
– Cross Protocol
– Authentication Order
– Anti Virus Vendor
– Quotas
33
File Persona
– FPGs
– VFSs
– FStores
– SMB Shares
– NFS Shares
– OBJ Shares
– Licensed Capacity
– FPG Capacity
– Available FPG Capacity
– Used FPG Capacity

– Overview Map for the System
– Node Pair(s) and capacity
– Cage(s)
– Type
– Drive Count (by Type)
34
Map

– Use Google Chrome
– Install the JSONview extension
– Login to https://infosight.hpe.com
– Then go to …/api/<name>
– Where <name> = storeserv, storeonce, or rmc
– e.g.; https://infosight.hpe.com/api/storeserv
– Review the documentation and examples on the
page
– Use the “POST” options to view in-line on the page
– Click the URLs to see the query output
– Replace the example Serial Number with your own
system Serial Number
– See the Auth Service page for programmatic
access
35
APIs for 3PAR StoreServ, StoreOnce & RMC

Cross Stack Analytics for VMware

– Cross-stack Analytics for VMware
37
VM Details

There is no one cause… and it’s too complex for humans to fix
Source: InfoSight analysis HPE customer base
Cross-stack
Best Practices
54%
Non-Storage
46%
Storage
Cross-stack
Resource
Contention
Cross-stack
Interoperability
Storage
Related
Storage
Network
Compute
VM/Container/DB

Storage
Network
Compute
VMs/DBs/Apps
Cross-Stack Analytics for VMware Environments
Latency Attribution
Identify root cause across
host, storage, or SAN
Noisy Neighbor
Determine if VMs are hogging
resources from another VM
Host & Memory Analytics
Visibility into host CPU
and memory metrics
Top Performing VMs
Visibility into Top 10 VMs
by IOPs and Latency
Inactive VMs
Visibility into inactive VMs to
repurpose/reclaim resources

Sensor Infrastructure Overview
– 3PAR Service Processor 5.0 (MU3) with VMware vCenter integration
– Secure Call Home via Remote Device Access (RDA)
– Telemetry and Analytics
40
vCenter Server
StoreServ
Management Console
HPE Blade System
HPE Synergy
HPE Proliant DL
Inside the Data Center
HPE 3PAR StoreServ
3PAR Service
Processor
Customer
Firewall
TCP/IP
HPE
StoreFabric
HPE InfoSight
HPE Secure
Firewall
Access
Anywhere

Cross-stack Analytics for VMware Requirements
– Any 3PAR StoreServ 7xx0/8xx0/9xx0/10xx0 & 20xx0 Series Storage Systems
– Minimum 3PAR OS version 3.3.1
– Minimum 3PAR SP version 5.0.3 aka 5.0 (MU3)
– Remote Device Access (RDA) Transport Agent
– New 3PAR Service Processor installations will have RDA enabled by default
– Upgraded 3PAR Service Processors will require a change from SSA to RDA
– VMware Integration dialogs will not be exposed in SSSC until RDA is enabled
– Only the hpepartner or hpesupport users can change the transport agent from SSA to RDA
– The customer SP admin account can enable the hpepartner account and set the password via Settings > Edit SP
– VMware vSphere ESXi 5.5 (or later)
– Port :443 open between the 3PAR Service Processor and the vCenter server
– A valid read-only user is required for authentication
– Current/Valid System Entitlement (Support Contract)
– Verify system entitlement is registered correctly via HPE Support Center Warranty Check
41

Prepare &
Update
See the SP 5.0
Software User Guide
& Release Notes for
setup, firewall and
proxy details
Update to 3PAR
Service Processor 5.0
MU3
Enable the
RDA Transport
Agent
Assure that the RDA
transport agent is
enabled
Note: The VMware
Integration menu
navigation will not
be exposed if SSA is
selected
Configure
VMware
Integration
Add one (or more)
vCenter instances.
We need only a
read-only user.
Our collection is via
lightweight REST
API calls on :443
and won’t impact the
vCenter server
Confirm files
are flowing
home
Check the SP logs
for the VMCOLLEC
(daily) and
VMPERFCO
(hourly) file creation
and transfer home to
HPE 3PAR Central
Please wait…
Processing usually
takes ~24 hours
before the VM
Details will be
exposed in the
portal. Once visible,
the perf data will be
“near real-time” (~1-
4 hours old)
42
Enable SP VMware Integration (Cross-stack Analytics for VMware)

3PAR Service Processor 5.0 (MU3)
Assure you have
registered your system
in HPE InfoSight
– Login to HPE InfoSight
and choose Register
Systems
– Create a single System
Group for all of the
company’s systems
– Copy the registration
token provided and add it
via the 3PAR Service
Processor Service
Console (SSSC)
– Registration processing
will take about 24-48
hours before the system
will be visible in the portal
3PAR Service Processor UI:
43
New Service Processor Registration Option

3PAR Service Processor 5.0 (MU3) Remote Device Access (RDA)
Changing from SSA to RDA
Switching between SSA (Axeda) and RDA (Domino) is required for upgraded environments and only supported
using the hpesupport or hpepartner login
– The customer admin user has access to hpepartner user
Configuration settings are found under the Support section of the Service Processor Settings page
1. Login in to SSSC as
hpepartner or hpesupport
2. Go to the 3PAR Service
Console Menu
3. Select Service
Processor
4. Go to the Actions Menu
5. Select Edit SP
configuration
6. Select or scroll to the
Support section
7. Select RDA and choose
OK
44

3PAR Service Processor 5.0 (MU3) Remote Device Access (RDA)
• Check the SSSC
Overview > Health
& Support for the
transfer status
• If the “Transfer
status” is not green
(Normal) after
switching from SSA
to RDA, check that
the new firewall
settings are
enabled correctly in
customer’s network
• Refer to the SP 5.0
Release Notes for
detailed host, port
and firewall
requirements
45
Checking the Transfer Status

3PAR Service Processor 5.0 (MU3)
1. Select Systems from the Main
Menu
2. Select the system and go to the
Actions Menu
3. Select Edit System
4. In the Edit System wizard select
VMware Integration
5. Choose Add vCenter to configure
one or more vCenter instances that
hosts VMs on 3PAR StoreServ
6. Click Add and then OK to save the
vCenter configuration
7. Connectivity is checked when the
configuration is saved, and
monitored every 30 minutes
Note: It will usually take 1-2 days before
the VMware Details navigation will be
exposed in HPE InfoSight for this
system
46
VMware Integration

– Log in HPE InfoSight via
HPE Passport
– Accept the “Terms of Use”
– Select the Storage System
from the System Table and
from the View Menu
dropdown select VM
Details
– Explore the Virtualization
views
– Explore the Dashboard &
Infrastructure views
– Use the context-sensitive
online help (click any “?”)
– Ask HPE InfoSight Portal
Support if you have a
question or issue
47
Menu Navigation

– Depending on the tab
selected at the Virtualization
menu level there will be
different View menus
displayed
– For different View menus a
scope may need to be
selected (lower right side
screenshot). Under the
vCenter instance, select
Datastore, Host or Cluster
– For example, in order to see
a CPU Contention Trend
chart a host needs to be
selected from the list of
available hosts in the data
center
– Explore the different charts
and views
48
Cross-stack Analytics for VMware Overview

Noisy Neighbors
– Quickly assess the
performance of VMs that
are using the same
datastore as the selected
VM, and understand if
resource contention from
other VMs is potentially
effecting performance
– Instantly identify specific
VMs within datastores that
are experiencing higher
than acceptable latency
as well as which
datastores and VMs are
the busiest (I/Os) within
the virtual environment.
Quickly drill down into the
details of each specific
object (datastore or VM) to
determine root cause of
issues.
– Neighboring VMs are VMs
that have one or more
virtual disks that reside on
the same datastore as the
selected VM
– Size of rectangle
represents the number of
IOPS to the datastore or
VM over the last 24 hours.
– Color represents the
average latency
49

Noisy Neighbors
– Click to zoom into
Datastore to see
all VMs in the
Datastore
– Get Datastore
details or VM
details by clicking
on the linked
name
– Use the Datastore
object tree to see
all neighboring
VMs in a list or in
an IO Contention
Trend chart
– Use View to
explore CPU and
Memory
contention
50
VM or Application Performance Issues

Noisy neighbors by Performance Measurements
– Quickly assess the
performance of VMs
that are using the
same Datastore as the
selected VM, and
understand if resource
contention from other
VMs is potentially
effecting performance
– Instantly identify
specific VMs within
datastores that are
experiencing higher
than acceptable
latency as well as
which datastores and
VMs are the busiest
(I/Os) within the virtual
environment. Quickly
drill down into the
details of each specific
object (datastore or
VM) to determine root
cause of issues.
51

Noisy Neighbors Trends on Host and Storage
– We added IO
Contention Trend
charts for VMs
– We added CPU
and Memory
Contention Trend
charts for VMs
– Instantly identify
specific VMs within
datastores that are
experiencing higher
than acceptable
latency as well as
which datastores
and VMs are the
busiest (I/Os) within
the virtual
environment.
– Quickly drill down
into the details of
each specific object
(datastore or VM)
to determine root
cause of issues.
52

Thank you
Wiley Thrasher
3PAR PEAK - HPE InfoSight Champion

HPE InfoSight for 3PAR quickstart v1.2

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