Callum worked at DFS from 2011 to 2013, starting as a Travel Specialist using a complex portfolio of travel products and requiring excellent communication skills. He excelled in this customer-facing role and was given extra training responsibilities, showing his ability. Callum was then promoted to Travel Sales Supervisor, managing a team and taking on additional tasks, which he handled well while being proactive. His manager says Callum had a positive impact and it was a pleasure to work with him.

1. REFERENCE – CALLUM WEBSTER
Callum worked at DFS from June 2011 to June 2013, initially in the position of Travel Specialist before
being promoted to Travel Sales Supervisor.
The position of Travel Specialist was a customer facing role involving the use of a complex portfolio of
travel products, and which also required excellent verbal and written communication skills and utmost
discretion. Callum excelled at the role from the outset, and quickly established himself one of our most
reliable members of staff. Callum was also given extra responsibility for training, which is indicative of
the faith we placed in his ability.
When the opportunity arose, Callum was the obvious candidate for promotion to Travel Sales
Supervisor, managing a team of Travel Specialists and taking on additional tasks as required by senior
management. Callum took the extra responsibility in his stride, and was very pro-active in the role.
It was an absolute pleasure working with Callum, and his presence as part of the team has had a hugely
positive impact in terms of sales performance, customer service and professionalism. I would have no
hesitation in recommending Callum to any potential future employer.
Regards
Ben Houltby
Travel Manager
DFS Middle East