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Webinar part 1: Enabling the ROC on 8MS
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Walk through of the newly mandated ROC functionality to the 8MS Cloud software.
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Webinar part 1: Enabling the ROC on 8MS
1.
8MS® Cloud: SaaS
for toll-free provisioning, texting and LCR ROC Enablement Part I - Configuration Mike Gilbert Senior Account Director
2.
Agenda 4/19/2017 © 2017
CSF Corporation 2 1) What is the ROC 2) CSF Implementation Overview 3) CSF Implementation Advantages 4) Configuration Steps 5) Mandatory Date – July 1, 2017 6) Q&A
3.
What is the
ROC 4/19/2017 © 2017 CSF Corporation 3 In 2016, Somos introduced a centralized Resp Org Change (ROC) Management System. Specifically, this system was intended to provide A common, consistent set of data required for all Resp Orgs to ask for toll-free numbers A long-term history of all ROC requests A web-based user interface to allow Resp Orgs to submit and manage ROC requests
4.
CSF Implementation Overview 4/19/2017
© 2017 CSF Corporation 4 The new 8MS ROC screens and APIs provide the following capabilities: The ability to submit a new ROC request using the Submit ROC Request screen and the ROCNumberRequest API call The ability to retrieve and view pending and old (closed) ROC requests using the ROC Management screen and the ROCRetrieveRequests, ROCRetrieveRequestDetail and ROCDownloadDocument API calls The ability to approve or decline pending incoming ROC requests using the ROC Management screen and the ROCManageRequest API call The ability to remove numbers from pending outgoing ROC requests using the ROC Management screen and the ROCManageRequest API call The ability to cancel pending outgoing ROC requests using the ROC Management screen and the ROCManageRequest API call The ability to add additional documentation to pending outgoing ROC requests using the ROC Management screen and the ROCUploadDocument API call
5.
ROC LOA Screen 4/19/2017
© 2017 CSF Corporation 5
6.
ROC Management Screen 4/19/2017
© 2017 CSF Corporation 6
7.
ROC Admin 4/19/2017 ©
2017 CSF Corporation 7
8.
CSF Advantages 4/19/2017 ©
2017 CSF Corporation 8 While users could choose to use the Somos ROC user interface, using the 8MS user interface provides multiple advantages: Once logged in to 8MS, there is no need to jump to a separate system; all ROC features are fully integrated in 8MS. 8MS provides multiple Entity support, allowing you to view all ROC port out/port in requests across your many Entities without having to log out and log back in with a different login. 8MS provides a single screen to view all details of ROC requests. For a quick turn-around, this screen allows you to: review all requests approve or deny incoming requests modify or cancel outgoing requests
9.
CSF Advantages (continued) 4/19/2017
© 2017 CSF Corporation 9 8MS provides a single screen to create ROC requests, making it faster and easier to do so. Simply enter your number(s), Resp Org, and LOA and then send the request. The work-horse of 8MS, the Number List, makes for seamless port-ins, routing changes, texting activations, carrier activations, and other batch functions. 8MS provides a user-specific history of all ROC request changes, making audit and accountability easy and more comprehensive. 8MS provides a comprehensive REST-based API to make ROC process integration faster and easier. 8MS ROC Ports are free! 8MS users do not get charged for ROC transactions.
10.
Configuring 8MS for
ROC 4/19/2017 © 2017 CSF Corporation 10 Before using the 8MS ROC screens, it is necessary to configure your 8MS account with a Somos login with ROC permissions. 1. To begin, you must have a valid Somos login with ROC permissions. If you already have a login on Somos, you may use that one. We strongly recommend that you create a new login that is dedicated to use within 8MS. Somos uses password aging when you log onto their system. Should you choose to use the same Somos login for both 8MS ROC transactions and for logging onto Somos, at some point, you will log onto the Somos web site and be forced to change your password. When this happens, you will also need to update that password on 8MS or ROC requests from 8MS will fail. If you have separate logins for your Somos work and for ROC, you will never have to deal with password aging, since Somos does not enforce password aging from API users.
11.
Configuring 8MS for
ROC (Continued) 4/19/2017 © 2017 CSF Corporation 11 2. Once you have confirmed that you have a valid Somos login with ROC permissions, you will need to fill in a form that gives your 8MS system permission to send ROC requests on your behalf, using your Somos login. This form is available from the 8MS system; select Documentation from the menu then and select the ROC Access link. After filling in the form, email it to 8MS Customer Support at 8mscust@csfcorp.com. The 8MS support team will send your form to Somos to process, activating your login for 8MS ROC. Somos ROC permission is managed by Entity. For that reason, on the Somos form, you must provide one login for each Entity within your 8MS Company. 3. Once the Somos ROC access form has been processed, you will need to add your login and password to the ROC Administration screen. Saving this login and password enables 8MS to send ROC requests on your behalf.
12.
4/19/2017 © 2017
CSF Corporation 12 Portal.somos.com
13.
ROC Admin Form 4/19/2017
© 2017 CSF Corporation 13
14.
Q&A 4/19/2017 © 2017
CSF Corporation 14
15.
Thank You 4/19/2017 ©
2017 CSF Corporation 15 Mike Gilbert Office: 732-302-0222 ext. 6610 Email: mgilbert@csfcorp.com Support Hotline 732-356-6999 8MSCust@csfcorp.com Frank Lauria EVP Sales & Business Development Office: 732-302-0222 ext. 6608 Mobile: 732-713-3562 Email: Frank.Lauria@csfcorp.com Matt Noreen Office: 732-302-0222 ext. 6609 Email: mnoreen@csfcorp.com
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