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Asset-Based Approach to Build and
 Measure Organizational Capacity

     Bangladesh Child Survival Program
               (2004-2010)
    Netrokona, Panchagor and Dhaka Districts
                  Bangladesh
               WORLD RENEW

                  Alan Talens
                Kohima Daring
                Nancy TenBroek

   CORE Group Spring Meeting, Baltimore , MD
                April 22,2013
“ If you don’t know
where you’re going,
you might end up
someplace else.”

        -Yogi Berra.
Child Survival
                    Interventions




  Simple affordable interventions to avert most under-5 deaths are
available, yet millions (6.9M in 2010) of children are still dying yearly.
There are barriers for the effective interventions to reach mothers,
        newborns, children and families who need them most.




There is a need for effective delivery platforms to reach large and hard
to reach populations ( Coverage and Equity).
Community –Based Health Care




The community -based approach can extend delivery of interventions
to those areas where access to health services is difficult.
Child Survival Program CSP 2004-10

                       DELIVERY PLATFORM of the CSP:
              Community Mobilization, Participation and Governance




Mutual Partnership: Relational process in which each partners learns,
grows and develops as a result of their interaction with each other.
Capacity: Group/organizational skills to carry out an objective
that stays in the group or organization even individual members
leave .
PRIMARY GROUPS




The Primary Group is the entry point to CBO system (Peoples Institution).
Men and Women in separate groups participate in community activities
( health promotion, IGA ,literacy, saving) through their primary group
Community Leadership Structure




 Each primary group select a representative to higher tiers for GOVERNANCE
and to link with the corresponding level of the government and health system.
PEOPLES’ INSTITUTION




Central to the delivery platform is the Peoples Institution, the
governance body of the CBO system whose roles includes:
1. Identifying opportunities and areas to develop in the community
2 helping the poorest and most marginalized population in the community
3. Advocating for policy changes
4 Linking their communities with the government and the health facilities.
Levels of Community Linkage with
 Government and Health Systems
Community Health Management Structure
            CSP Program
                                                  Training & follow-up           Disseminate survey data
Training                                                                         Training
                                                  Coordination &
Follow-up                                                                        Building good network
                                                 Network building
Establishing in the community                                                    MOU for referral service
                                                  Raising health fund
Coordination & networking                                                        Exchanging ideas

                           Supervision      PI Health         Working together    Health
           CHV             Recognition                         for improving      Facility
                           Linking
                                         Technical Team         health status     Centers
          TTBA           resources

Awareness raising                                  Leadership                             Community
Providing health service                           Health Fund available                receives health
Referring
                                                 for treatment                          services
Motivational support
Organizing                                         Initiate health programs             spontaneously.
Promoting treatment seeking behavior               Ensure health services



                     Community People  
             The People’s Institution is responsible for establishing the
          community -based health care (through selection and training of
                                   CHVs and TBAs)
Capacity Building of the Community Based Organizations (PI)




Problem – Oriented Methods (Deficiency Model)
     vs. Asset – based (Strengths) Approach
Asset-based approach as an alternative way to capacity Building
Action and Innovation
“…of the best of what is””




Collaborative inquiry seeing and affirming the best and highest
            qualities of the group and its members
Use of metaphors and stories
…of what might be




Collectively envisioning what their community might be
                 knowing their strength.
…what should be the ideal




Collectively they create provocative propositions-the realistic dreams.
…how to innovate and act




Action planning and developing implementation strategy
The group members agree on the need to monitor their growth in capacity
   In order to understand where they are and where they hope to be.
Sustainability          OCI (Organizational  Scores   Source of
Framework               Capacity Indicators)
       Sustainability Framework used for CSP          data
Components                  Examples only
1. Health Outcomes % delivery by SBA                  KPC
2. Health and Social    One CHV visit 100             PI data
Services                household per month
3. Organizational       PI hold regular               PI data
Capacity                monthly meetings
4. Organizational       PI implementing               PI data
Viability               Community based
                        program
5. Community            All members are doing         PI data
Capacity                saving and self-
                        managed
6. Ecological, human,   Community                     PI data
Economic, political     involved in the
and policy              running of the
environment
                        community clinics
CSSA Progress in Panchagor, Netrokona and Dhaka
       (Composite Percentage for all Indicators in Each Component)

                        SATHI                  SUPOTH                       PARI
                 Baseline       Final   Baseline    Final        Baseline          Final
Health             41            92       49                96     42               87
Health             23            95       20                97     10               89
Services
Comm.              56            96       64                84     25               79
Envircity
Capa onment        41            94       61                96     46               85
Org. Capacity      36            90       66                99     0                78
Org. Viability     35            92       22                98     0                60
“Go to the people
Live with them
Learn from them
Love them
Start with what they know
Build on what they have:
But of the best leaders When their task is done
The people will remark “We have done it ourselves.”

                       Lao Tzu (6th Century BC)
“ It’s not what you
look at that matters,
it’s what you see.”

      -Henry David Thoreau (1817-1862)
Asset-Based Approach to Build and Measure Organizational Capacity_Alan Talens_4.23.13

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Asset-Based Approach to Build and Measure Organizational Capacity_Alan Talens_4.23.13

  • 1. Asset-Based Approach to Build and Measure Organizational Capacity Bangladesh Child Survival Program (2004-2010) Netrokona, Panchagor and Dhaka Districts Bangladesh WORLD RENEW Alan Talens Kohima Daring Nancy TenBroek CORE Group Spring Meeting, Baltimore , MD April 22,2013
  • 2. “ If you don’t know where you’re going, you might end up someplace else.” -Yogi Berra.
  • 3. Child Survival Interventions Simple affordable interventions to avert most under-5 deaths are available, yet millions (6.9M in 2010) of children are still dying yearly.
  • 4. There are barriers for the effective interventions to reach mothers, newborns, children and families who need them most. There is a need for effective delivery platforms to reach large and hard to reach populations ( Coverage and Equity).
  • 5. Community –Based Health Care The community -based approach can extend delivery of interventions to those areas where access to health services is difficult.
  • 6. Child Survival Program CSP 2004-10 DELIVERY PLATFORM of the CSP: Community Mobilization, Participation and Governance Mutual Partnership: Relational process in which each partners learns, grows and develops as a result of their interaction with each other. Capacity: Group/organizational skills to carry out an objective that stays in the group or organization even individual members leave .
  • 7. PRIMARY GROUPS The Primary Group is the entry point to CBO system (Peoples Institution). Men and Women in separate groups participate in community activities ( health promotion, IGA ,literacy, saving) through their primary group
  • 8. Community Leadership Structure Each primary group select a representative to higher tiers for GOVERNANCE and to link with the corresponding level of the government and health system.
  • 9. PEOPLES’ INSTITUTION Central to the delivery platform is the Peoples Institution, the governance body of the CBO system whose roles includes: 1. Identifying opportunities and areas to develop in the community 2 helping the poorest and most marginalized population in the community 3. Advocating for policy changes 4 Linking their communities with the government and the health facilities.
  • 10. Levels of Community Linkage with Government and Health Systems
  • 11. Community Health Management Structure CSP Program Training & follow-up Disseminate survey data Training Training Coordination & Follow-up Building good network Network building Establishing in the community MOU for referral service Raising health fund Coordination & networking Exchanging ideas Supervision PI Health Working together Health CHV Recognition for improving Facility Linking Technical Team health status Centers TTBA resources Awareness raising Leadership Community Providing health service Health Fund available receives health Referring for treatment services Motivational support Organizing Initiate health programs spontaneously. Promoting treatment seeking behavior Ensure health services    Community People   The People’s Institution is responsible for establishing the community -based health care (through selection and training of CHVs and TBAs)
  • 12. Capacity Building of the Community Based Organizations (PI) Problem – Oriented Methods (Deficiency Model) vs. Asset – based (Strengths) Approach
  • 13. Asset-based approach as an alternative way to capacity Building
  • 15. “…of the best of what is”” Collaborative inquiry seeing and affirming the best and highest qualities of the group and its members
  • 16. Use of metaphors and stories
  • 17. …of what might be Collectively envisioning what their community might be knowing their strength.
  • 18. …what should be the ideal Collectively they create provocative propositions-the realistic dreams.
  • 19. …how to innovate and act Action planning and developing implementation strategy
  • 20. The group members agree on the need to monitor their growth in capacity In order to understand where they are and where they hope to be.
  • 21.
  • 22. Sustainability OCI (Organizational Scores Source of Framework Capacity Indicators) Sustainability Framework used for CSP data Components Examples only 1. Health Outcomes % delivery by SBA KPC 2. Health and Social One CHV visit 100 PI data Services household per month 3. Organizational PI hold regular PI data Capacity monthly meetings 4. Organizational PI implementing PI data Viability Community based program 5. Community All members are doing PI data Capacity saving and self- managed 6. Ecological, human, Community PI data Economic, political involved in the and policy running of the environment community clinics
  • 23. CSSA Progress in Panchagor, Netrokona and Dhaka (Composite Percentage for all Indicators in Each Component) SATHI SUPOTH PARI Baseline Final Baseline Final Baseline Final Health 41 92 49 96 42 87 Health 23 95 20 97 10 89 Services Comm. 56 96 64 84 25 79 Envircity Capa onment 41 94 61 96 46 85 Org. Capacity 36 90 66 99 0 78 Org. Viability 35 92 22 98 0 60
  • 24. “Go to the people Live with them Learn from them Love them Start with what they know Build on what they have: But of the best leaders When their task is done The people will remark “We have done it ourselves.” Lao Tzu (6th Century BC)
  • 25. “ It’s not what you look at that matters, it’s what you see.” -Henry David Thoreau (1817-1862)

Editor's Notes

  1. For the Child Survival project, the PI used the Sustainability Framework elements and chose their OCI which they assess every 6 months converting them into scores and plot them into the dashboards.