Perfect partnerships: Spotlight on Macmillan in Libraries
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Craig Menzies, Macmillan Programme Manager- CILIPS Conference 2017
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Perfect partnerships: Spotlight on Macmillan in Libraries
- 1. Macmillan @ Glasgow Libraries
- 2. Background • NHS Greater Glasgow’s Cancer Plan 2005 – 2010 • Areas of multiple deprivation • Successful pilot at The Library @ The Bridge, Easterhouse 2009 - 2011
- 3. The number of people living with cancer is set to double by 2030 Source: Maddams J, Utley M, Møller H. Projections of cancer prevalence in the United Kingdom, 2010-2040. Br J Cancer 2012; 107: 1195-1202.
- 4. A Strategic Partnership • Glasgow Life (Glasgow Libraries) – Host Organisation – Management and governance – Venues • Macmillan Cancer Support – Funding provider – Expertise and support
- 5. What we offer Emotional Support • Trained volunteers offer a listening ear • A chance to meet others in a similar situation Information • Printed, online • Trained volunteers assess and tailor information to suit service user •Service Information / Signposting Private Appointments • Counselling • Complementary Therapies
- 6. Hub & Spoke Tier 1 • Information Point (x 19) Tier 2 • Satellite drop in service (x 11) • Volunteer led Tier 3 • Custom built Hubs (x5) • Volunteer led drop in service • Complementary Therapies & Counselling Outreach • Targeted community based approach • Volunteer led • Wide range of venues
- 7. Why Libraries? • Network of venues • Much more than just books • Library staff are information professionals • Existing infrastructure • Trusted by communities • Sustainability
- 9. The story so far • 35 services • 112 volunteers • 30,000+ hours donated • 11,000 + attendances • 34,000+ leaflets • 1,100+ complementary therapy sessions • 1,500+ counselling sessions • Language register • Partnership forum
- 11. West Dunbartonshire •‘Centre of Excellence’ approach providing leadership, research and evaluation, and the sharing of best practice. •Cross Local Authority Partnership •Existing Macmillan @ Glasgow Libraries staff member •Three year funding programme •Launched in 2016 – Drop-in (x 3) – Information Point (x 5)
- 12. Volunteering
- 13. Volunteer Programme • Recruitment & Selection • Learning & Development • Lead Volunteer Programme
- 14. Sustainability
- 15. The Future….. Funding •Macmillan funding – 2018 •Long term sustainability Planning •Glasgow Libraries Information Strategy •Health & Well Being Information Hub – NHS Inform •Learning & Development – Volunteers & Staff •Pilot programme – Pilot completion July 2017
- 16. Craig Menzies Macmillan Programme Manager Craig.menzies@glasgowlife.org.uk 0141 287 2906 Thank You Any Questions……… @MacmillanGL www.glasgowlife.org.uk/macmillan Macmillan@glasgowlibraries
Editor's Notes
- We are keen to highlight how perfect a partnership it is and how it is a positive example of volunteers being used in libraries. The conference will follow closely on from our libraries matter campaign that has been talking about why libraries matter to communities and for health and social wellbeing so you might want to highlight some stories or facts around that.
- Approximately 10,000 are newly diagnosed with cancer each year in Glasgow. Dennistoun: Cancer deaths in the under 75’s are 63% more than the Scottish average. Easterhouse: Cancer deaths in the under 75’s are 79% more than the Scottish average. Glasgow levels of premature mortality are 30% higher than the rest of the UK and this can’t be explained by its socio-economic profile.
- Building on the successful pilot at Easterhouse Our services are for anyone affected by cancer- those with a cancer diagnosis, family members, carers, friends and those who are worried about cancer and would just like to know more.
- Network of venues in the heart of the community. Anonymous, non clinical, trusted
- Volunteering is at the heart of this programme. Without the volunteers we wouldn’t have any services. Utilising local people to provide local services. Matched local demographics. Higher % of protected characteristics than general population We are demonstrating a new model in which the power of volunteers based within local community venues is working better in practice than current models of this being a clinicians responsibility.