2. Overview
• Review of Program Goals
• Review of Project Timeline & Research
• Milestones Met: Clinical Director Hired
• Business Case: Number of Residents
• Learning Collaborative
• Accreditation
• Affiliations/Partnerships with Schools
• Looking Ahead
• Core Team Recommendations
• Action Items
2
3. Review of the Program Goals
•Retention Rate
• Cost within budget, milestones met
• Number of applicants/accepted/graduates
• Resident satisfaction
• Staff involvement in education
• No Reduction/Improve Patient Access
3
5. Research
• Webinar series on "Implementing Post-
Graduate Nurse Practitioner”
• Attended Northwest Chapter of the
National Residency/ Fellowship
Consortium
• Site Visit to ICHS
• Independent Research
5
6. Milestone Met:
Nurse Practitioner Residency
Program Clinical Director
• Hired Amy Larson to oversee and implement the Nurse
Practitioner Residency Program focusing on providing a
comprehensive primary care experience, increasing patient
access, improving provider recruitment and retention, and
improving clinical outcomes for our patients.
• Time Commitment
• By September 9th ramped up to at least .10 FTE
• Life Cycle Minimum .25 FTE and up to .50 FTE
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7. Evaluating the # of Residents
Key Assumptions
• Assumes 1200 visits by NP Resident.
• $60,000 Salary
• Assumes after Month 7 about ½ the preceptor time is needed,
for a total of .45 FTE.
• A Retained Resident will be up 450 visits vs. new hires and we
can save $18,500 in recruitment so retention impacts CHAS
favorably by $90K / retained resident
• We accounted for lack of credentialing for 3 months.
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8. Other Key Assumptions
• There will be a start up period with free exam room space
• There is a ramp up period for residents
• Retention of at least two residents
• Clinic will operate 5 days a week
• There will be one additional Provider/Faculty that will be hired
and carry a full patient panel
• After 3 years the NP Residency Program will be net income
positive.
• The outlook will not be as positive if we only have two
residents or less exam space because it is being used for
something else
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9. Evaluating the Financial Feasibility
• Assumes a Centralized Residency at Indiana with 3 residents.
• The patient impact is an additional 5,000 patient visits and
10,800 prescriptions for the system for 3 residents and faculty.
• The operational impact is an additional 3.76 FTE Medical
Assistants/MSS, 2.0 FTE Front office support, 0.5 FTE Resident
Coordinator, 0.2 FTE Resident Director and 0.45 FTE Preceptor.
• Operating Loss / year estimates ($200K).
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11. Learning Collaborative
• The Collaborative will include regular distance
learning video-conference sessions and planning
and implementation work between sessions.
• Access to online benchmarked materials and tools
• Technical assistance, training and Coaching from the
NCA team
• NCA mentors for internal practice coaches
• A national network of 15 total FQHCs who will be
learning from each other while developing
residency programs.
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12. Learning Collaborative
• The timeline for implementing our program overlaps
well with the timing of the Collaborative. We think
that we can achieve our goals at a higher level
through participation than we would if we
implemented the program independently.
• Team of staff members who will participate in each
learning collaborative session (11 between
September 2016 & June 2017); and weekly team
meetings.
• Pre-work to be completed before the first Learning
Collaborative session in September. 12
13. Accreditation (Summary)
• It provides external validation of rigor, quality and high
standards
• Positions the program for potential future federal funds
• Multi-track process of developing program and seeking
accreditation
• Process can take up to 8 months with a 6 month target
• Application & Self Study
• Self Study is extensive – the process takes time!
• Team Effort Needed
• A day and a half review on site
• Accreditation Standards help develop the program
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14.
15.
16.
17. Pursue Affiliation or
Partnership with a School?
•Helps with recruiting pipeline
•Broader organizational benefits
•Could help with Didactics
•Could help with Accreditation
•Could help with Clinical Preceptors
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18. Looking Ahead (Phase 2 & 3)
• Detailed Design of Program Guidelines &
Scheduling
• Detailed Design of Didactics and Precepting
Methodology
• Develop Implementation Plan
• Partnership or Affiliation with local
University?
18
21. Core Team Recommendations
• Make best effort to have an initial Cohort
of 3 NP Residents
• Pursue Provisional Accreditation during
first year of program
• Hire a Resident and Student Coordinator
• Join the Learning Collaborative
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22. Action Items
• Phase Review
• Formal Approval of Participation in Learning Collaborative
• Continue with assumption that the first floor of Indiana will be
used for NP Residency Program
• The core team is interested in affiliations or partnerships with
schools but no action outside of preliminary meetings has
occurred. Can leadership kick-start next steps on affiliation or
partnerships with schools with high level meetings?
22
Hold
No Go
Go
Editor's Notes
Cost within budget, milestones met
Number of applicants/accepted/graduates
Resident satisfaction
Increased Provider Confidence & Competence
Move past the “Sink or Swim” Phenomenon that many first year NP’s face going directly into practice.
Prepares Residents to work with Vulnerable Populations
Retention rate
40-60% of NP’s who do their residency with a CHC sign a contract to practice with the organization the following year
Staff involvement in education
Learning to Supervise
Increasing Skill of Clinical Teaching
Improved retention with current providers
Increased Patient Access
Meets several CHAS Priorities
Provider Recruiting & Teaching Partnerships
Investments in Training
Increased Patient Access
Improved Clinical Outcomes
There is also a broad impact seen in a commitment to excellence and constant learning throughout the organization.
CHC model has 1000 lost visits for 1, 2 and 3 residents. Our model is much more conservative.
CHC model has 1000 lost visits for 1, 2 and 3 residents. Our model is much more conservative.
Costs are estimated at $75k (low) to $90k (high) per resident. If 2 residents are retained the program runs at a loss, if 3 are retained it is break even. If a clinic is built out at Indiana and all space is utilized, 1 to 1.5 Provider FTE’s could be added. This would utilize staff more fully and with 2 residents retained the program would make modest revenue or conservatively be revenue neutral. If all space is utilized, an estimated additional 11,000 prescriptions would increase profit by $150k-$200k.
2.0 FTE Includes front office/PSC etc.
CHAS Health has been accepted to participate in the Post-Graduate Residency Learning Collaborative, supported by CHC, Inc. and its Weitzman Institute. This Learning Collaborative, part of CHC’s National Cooperative Agreement on Clinical Workforce Development, will help take our center from a planning to an implementation stage in developing a Post-Graduate Residency Program at your health center. Experts will guide us through this process over a 9-month period, beginning in September 2016.
9 month learning collaborative that will aid in taking health centers from planning to implementation stage for NP residency programs.
Timeline for implementing our residency program overlaps well with the timing of the Collaborative
By participating, we hope to achieve program goals at a higher level than we would implementing the program independently.
Networking nationwide with other FQHC’s working to get a program off the ground, gaining technical assistance, training and coaching will help us be successful.
Pursue Accreditation?
$1,000 for application $10,000 for full Accreditation
It provides external validation of rigor, quality and high standards
Positions the program for potential future federal funds
Multi-track process of developing program and seeking accreditation
Purpose of Job:
Improve the overall health of the communities we serve by providing support services to the nurse practitioner residency clinic as follows:
Essential Duties and Responsibilities:
Assigns schedules, coordinates clinic staff and ensures smooth daily operations of residency rotations.
Assists with scheduling and logistics of didactic training to create effective learning opportunities for residents and staff.
Assists with monitoring program measures of success including budgeting to ensure financial viability.
Works with clinical director to develop and implement clinical and operational strategies.
Creates and maintains documentation related to residency program.
Works with appropriate stakeholders to recruit and retain residents.
Educates potential and current employees and processes documentation for loan repayment programs.
Assists with student rotation coordination and other recruitment tasks as needed.
Performs other duties as assigned.