Catherine Dyer COLE

1. Catherine Dyer
former Crown Agent and Chief Executive of the Crown
Office and Procurator Fiscal Service
Leadership in a complex environment

2. ‘We live in a moment of history where
change is so speeded up that we begin to
see the present only when it is already
disappearing’
R.D Laing
1967

3. You lead
Engagement with individuals and
communities,
often with competing rights and
obligations,
impacted by myriad societal issues -
many with little hope of resolution apart
from that offered by the services you
deliver

4. You lead
planning and delivery of interventions to
prevent and mitigate the risks faced by our
most vulnerable citizens – risks which can
lead to life limiting, and in extreme cases life
threatening harm

5. You lead
services which attract probably the
highest levels of media and political
interest and comment.

6. John Kotter
Leading Change
1988
‘Leadership defines what the future
should look like, aligns people with that
vision and inspires them to make it
happen despite the obstacles’

7. Numbers
Children & Young People
920,000 aged 15 and under
610,000 between 16 and 24
688,959 pupils in 2,514 LA Schools
28,000 pupils in 98 Ind. Schools

8. Numbers
Professionals working with C & YP
2759 professional social workers with children
17,000 police officers
59,970 teachers
12,325 hospital medical practitioners
3575 GPs
2,297 nurses in GP practice
1140 health visitors

9. ‘We humans are the victims of an
asymmetry in the perception of random
events.
We attribute our successes to our skills,
and our failures to external events outside
our control, namely to randomness'
NASIM NICHOLAS TAUB
THE BLACK SWAN
2007

10. Professor Martin Elliot

11. Courtesy of Professor Martin Elliot

14. Leadership
Who leads the CP 'system'?
If we were to draft a diagram showing leadership, who
would be identified as :-
• developing and updating policy?
• drafting implementation plan?
• drafting guidance and training /awareness- raising
sessions?
• delivering these to front line?
• evaluating success of implementation?

15. Good teams are devoted to
continuous improvement
“Don’t ask us how good we are.
Just be aware that we are going to get better.”
Steve Hansen, All Blacks Coach, December 2012