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- 3. 3
© 2020, LogMeIn, Inc.
VOICE SCREEN SHARING
INTEGRATIONS
TEXT
MESSAGING
FAX VIDEO CONFERENCING
AUDIO
CONFERENCING
PRESENCE
- 4. Scalability
Unlimited Capacity
Uptime
99.99% SLA
Ownership
LogMeIn
New York, NY
Dallas, TX
Los Angeles, CA
2 Centers
Chicago, IL
Sao Paulo, Brazil
Frankfurt, Germany
Sydney, Australia
Atlanta, GA
Salt Lake City, UT
Las Vegas, NV
- 15. 15
© 2020, LogMeIn, Inc.
• Free Up IT Resources
• Customize To Your Business
• Clear Economical Pricing
• Accelerate Agent Workflow
Increase customer satisfaction and improve agent outcomes
- 19. 19
© 2020, LogMeIn, Inc.
Call Centre Analytics
Advanced Ring Strategies
Agent Login-Logout
Escape from Call Queue
Pre-Call Announcement
Queue Call Barge
Queue Call Spy
Queue Call Whisper
Report Caller Hold Time
Unlimited Call Queues
Wait Time Announcement
Pause Reasons