SlideShare a Scribd company logo
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© 2020, LogMeIn, Inc.
•
•
•
Replace this image with
a remote worker on
their phone.
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© 2020, LogMeIn, Inc.
VOICE SCREEN SHARING
INTEGRATIONS
TEXT
MESSAGING
FAX VIDEO CONFERENCING
AUDIO
CONFERENCING
PRESENCE
Scalability
Unlimited Capacity
Uptime
99.99% SLA
Ownership
LogMeIn
New York, NY
Dallas, TX
Los Angeles, CA
2 Centers
Chicago, IL
Sao Paulo, Brazil
Frankfurt, Germany
Sydney, Australia
Atlanta, GA
Salt Lake City, UT
Las Vegas, NV
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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


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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.


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© 2020, LogMeIn, Inc.
• Free Up IT Resources
• Customize To Your Business
• Clear Economical Pricing
• Accelerate Agent Workflow
Increase customer satisfaction and improve agent outcomes
16
© 2020, LogMeIn, Inc.
•
•
•
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© 2020, LogMeIn, Inc.
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•
•
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© 2020, LogMeIn, Inc.
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© 2020, LogMeIn, Inc.
 Call Centre Analytics
 Advanced Ring Strategies
 Agent Login-Logout
 Escape from Call Queue
 Pre-Call Announcement
 Queue Call Barge
 Queue Call Spy
 Queue Call Whisper
 Report Caller Hold Time
 Unlimited Call Queues
 Wait Time Announcement
 Pause Reasons
20
© 2020, LogMeIn, Inc.

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