In the electronic health records market, market share is dominated by four large companies. This White Paper looks at the top companies in EMR and the selling of electronic medical records hardware, software and services

1. The Market
Share Situation
in EMR
The two largest healthcare IT companies and two EMR
specialists firms lead in market share position in the
electronic medical records (EMR) market. Four
companies dominate but plenty of room for others. This
according to Kalorama Information’s New Report: EMR
2017: Electronic Medical Records in an Era of
Disruption.
Cerner, McKesson and Epic saw market share position
unchanged from last year, though percentages moved a bit as detailed in the healthcare market
research firm’s report. Kalorama has covered EMR for a decade, and it’s latest report is EMR
Market 2017: Electronic Medical Records in an Era of Disruption. The firm said that despite
the domination of major players, there are still a number of
smaller competitors thriving in electronic medical records and
room for disruption. Kalorama noted changes like frustrated
physicians and hospitals ready to switch vendors, changes in
government policy with the new administration. All of these
could disrupt the market.
“A few companies have more than half the market, but it’s
still true to say no company, not even the largest healthcare IT
firms, have even a fifth of this market,” said Bruce Carlson
Publisher of Kalorama Information. “We think that is because
there’s still usability, vendor-switching, lack of mindshare in
the market and customers are aching for better. Healthcare
still involves a lot of local markets and then with EMR there
is a web opportunity to sell direct to smaller hospitals and
physicians.”
F O R M O R E
I N F O R M A T I O N:
Kalorama Information’s report,
EMR 2017: Electronic Medical
Records in an Era of Disruption,
contains more in-depth market
share, forecasts for EMR
institutional and ambulatory
markets. The report is available at:
https://www.kaloramainformation.c
om/EMR-Electronic-Medical-

2. Leaders in the market of EMR providers include large and small companies, according to the
report:
• Cerner garnered the top position. Kalorama says the company is continuing to add new business
and add to its services by adding CernerITWorks, a suite of services that improve the ability of
hospital IT departments to meet their organization‘s needs. A second example is Cerner RevWorks,
which includes solutions and services to help healthcare organizations with their revenue cycle
functions. The company is very strong in the hospital IT market. The company‘s acquisition of
Siemens IT was a major move that influenced advancement of Cerner‘s market share. Its success
securing of the Department of Defense EMR contract will also help to move Cerner forward.
• McKesson secured the second position. McKesson is a large player in the healthcare IT market
and therefore is well- positioned to expand its offerings. The company offers a full range of
solutions to meet both clinical and business performance needs ranging from medication safety and
information access to revenue cycle management, resource utilization and physician adoption of
EMRs. Those offerings include Paragon, Horizon, EHRM, Star and Series. Ambulatory offerings
include Practice Partners, Practice Point Plus, Fusion and others.
• Epic is third, according to the report. The company is the vendor for Kaiser Permanente and
many other large healthcare companies and has many new innovative solutions that are of interest
to large hospitals, capturing a significant share of the new business in the EMR market according to
the report. It is anticipated that Epic will continue to gather
market share attempting to add to its ambulatory market share as
well.
• Allscripts Healthcare Solutions is fourth in the EMR Market
according to Kalorama Information’s report. The company has
been in top five position for several years now, and climbed the
ladder after its merger with Misys and acquisition of Eclipsys
securing significant market share. The acquisition of Eclipsys in
September 2010 provided additional ammunition for 2011.
• GE Healthcare, Athenahealth‘s Intersystems, QSI/NextGen,
MEDITECH, Greenway, eClinicalWorks and at least 600 other
companies make up the rest of the market.
In its market calculations, based on end of year 2016, Kalorama
includes all hardware, software and services revenue directly
related to electronic medical records. Services such as
consulting and training are a large part of the EMR market, and
it’s report Kalorama breaks out the exact percentage of each category. Greater detail on market
share for the smaller firms and exact market percentages and their change from last year is included
in Kalorama Information’s report,
EMR 2017: Electronic Medical Records in an Era of Disruption, which is available at:
https://www.kaloramainformation.com/EMR-Electronic-Medical-10785187/
F O R M O R E
I N F O R M A T I O N:
Kalorama Information’s report,
EMR 2017: Electronic Medical
Records in an Era of Disruption,
contains more in-depth market
share, forecasts for EMR
institutional and ambulatory
markets. The report is available at:
https://www.kaloramainformation.c
om/EMR-Electronic-Medical-
10785187/