More Related Content Similar to Dissertation What MAkes a Brand Succeed & Fail in Todays Society Similar to Dissertation What MAkes a Brand Succeed & Fail in Todays Society (20) Dissertation What MAkes a Brand Succeed & Fail in Todays Society1. What Makes a Brand
Succeed & Fail in
Todays Society
By Bradley Ross Belocura
w13954662
Course: MIVC Illustration &Visual Communication
Module: (2015) MIVC601.Y Dissertaion
(Logo designed by Bradley Ross Belocura for a brand called Bay & Cents)
2. Contents'page'
'
'
!
Introduction'' ' ' ' ' ' ' ' ' 1'
• Brand!promise! ! ! ! ! ! ! !!!!! 1!
• Brand!perceptions! ! ! ! ! ! ! ! 1!
• Brand!expectations! ! ! ! ! ! ! ! 2!
• Brand!persona! ! ! ! ! ! ! ! 2!
• Brand!elements! ! ! ! ! ! ! ! 2!
!
Logos'' ' ' ' ' ' ' ' ' ' 3'
• Kellogg’s! ! ! ! ! ! ! ! ! 4!
• FedEx!! ! ! ! ! ! ! ! ! 5!
• 2012!Olympics!logo! ! ! ! ! ! ! !!!!!!!!!!!!!!7!!!!!!!
• Coca!Cola! ! ! ! ! ! ! ! !!!!!!!!!!!!!!8!
• Pepsi! ! ! ! ! ! ! ! ! ! 9!
• Gap!! ! ! ! ! ! ! ! ! ! 10!
• Tropicana! ! ! ! ! ! ! ! ! 12!
!
Brand'comparisons'' ' ' ' ' ' ' ' 13'
• Apple! ! ! ! ! ! ! ! ! ! 13!
• Microsoft! ! ! ! ! ! ! ! ! 17!
• Old!Spice!! ! ! ! ! ! ! ! ! 20!
• Harley!Davidson!! ! ! ! ! ! ! ! 21!
• Nike!!! ! ! ! ! ! ! ! ! ! 23!
• Adidas!! ! ! ! ! ! ! ! ! 25!
!
People'Brands'–'Hip:Hop'Culture' ' ' ' ' ' 26'
• Odd!Future! ! ! ! ! ! ! ! ! 27!
• N.!W.!A! ! ! ! ! ! ! ! ! 28!
• Wu!Tang!Clan!! ! ! ! ! ! ! ! 29!
!
Subculture'Vs.'Status' ' ' ' ' ' ' ' 30'
• Vans!! ! ! ! ! ! ! ! ! ! 31!
• Louis!Vuitton!! ! ! ! ! ! ! ! 33!
• The!Black!Diamond!Market!!T!South!Africa!! ! ! ! 34!
!
Service'Brands'–'The'Consumer'Interface' ' ' ' ' 36'
• Uber/alibaba/facebook/airbnb!! ! ! ! ! ! 37!
• Google!! ! ! ! ! ! ! ! ! 38!
• Twitter! ! ! ! ! ! ! ! ! 39!
!
Conclusion'' ' ' ' ' ' ' ' ' '''''''''''''40
' ' ' ' ' ' ' ' '
3. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 1%
Introduction!
%
For%the%topic%of%my%dissertation%I%would%like%to%explore%different%logos%and%
brands,%as%well%as%what%makes%brands%succeed%and%fail%in%today’s%society.%I%will%be%
exploring%and%comparing%different%brands%together%while%also%analysing%the%
methods%they%use%to%keep%their%brands%alive.%I%will%also%be%looking%at%how%brands%
involve%themselves%in%different%cultures%and%lifestyles%as%well%as%comparing%them%
to%brands%that%rely%on%status%and%wealth%to%attract%people’s%attention.%Finally,%I%
will%address%the%way%in%which%brands%use%consumer%interface%apps%to%create%
massEmarket%appeal.%
%
First%of%all,%what%is%a%brand?%The%term%originates%from%the%Old%Norse%word%
brandr,%which%means%to%burn.%Farmers%would%often%brand%their%cattle,%Prodding%
them%with%a%glowing%hot%iron%rod,%(usually%with%their%initials)%to%show%ownership%
and%let%other%farmers%know%not%to%rear%their%cattle.%Since%then%people%have%been%
using%branding%to%create%important%cultural%and%social%icons%that%represent%ideas%
that%worthy%of%admiration1.%Brands%achieve%their%status%within%society%by%tapping%
into%social,%cultural%or%subEcultural%ideals,%fulfilling%specific%criteria,%which%is%
relevant%to%that%culture%or%group%of%people.%This%criterion%is%listed%below.%%
%
The$Brand$Promise:$At%its%core,%a%brand%is%a%promise%to%its%consumers.%
The%brand%promise%is%much%more%than%just%tangible%products,%services%or%icons,%
which%integrate%well%within%a%social%or%cultural%group.%It%also%includes%the%feelings%
that%consumers%get%when%they%use%products%and%services%provided%by%those%
brands.%For%example,%if%a%person%is%happy%with%their%experience%with%a%brand%they%
will%get%a%feeling%of%satisfaction%and%return%to%use%that%brands%service%or%products.!
%
The$Brand$Perceptions:$It%is%consumers,%not%companies%that%build%brands.%
Ultimately,%it’s%the%way%consumers%perceive%a%brand%that%defines%it.%While%it%is%up%
to%the%people/person%who%own%the%brand%to%define%their%brand%identity,%it%is%
people%who%define%the%relevance%of%a%brand%and%apply%it%to%their%lifestyle.%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
1%How%Brands%Become%Icons%The%Princples%Of%Cultural%Branding%%
By:%Douglas%B.%Holt%%Publisher%Harvard%Business%School%Press%2014%
4. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 2%
Therefore%it%is%the%consumers%of%your%brand%that%judge%its%authenticity.%If%people%
don’t%perceive%the%authenticity%of%your%brand%then%they%will%not%incorporate%your%
brand%within%their%lifestyle.!
!
The$Brand$Expectations:!Based%on%your%brand%promise,%consumers%develop%
expectations%for%your%brand.%When%they%pull%their%hardEearned%money%out%of%
their%pockets%and%purchase%your%products%or%services,%they%assume%their%
expectations%for%your%brand%will%be%met.%If%your%brand%doesn’t%meet%consumer%
expectations%in%every%interaction,%consumers%will%become%confused%by%your%
brand%and%turn%away%from%it%in%search%of%another%brand%that%does%meet%their%
expectations%in%every%interaction.!
!
The$Brand$Persona:!Rather%than%asking,%“What%is%a%brand?”%a%better%question%
might%be,%“Who%is%a%brand?”%Every%brand%has%a%persona.%Think%of%your%brand%as%a%
person.%What%is%that%person%like?%What%can%you%expect%when%you%interact%with%
that%person?%From%appearance%to%personality%and%everything%in%between,%your%
brand%persona%is%one%that%consumers%will%evaluate%and%judge%before%they%do%
business%with%you.%
!
The$Brand$Elements:!Your%brand%is%represented%by%the%intangible%elements%
described%above%as%well%as%tangible%elements%such%as%your%brand%logo,%messaging,%
packaging,%and%so%on.%All%of%these%elements%must%work%together%to%consistently%
communicate%your%brand%promise,%shape%brand%perceptions,%meet%brand%
expectations,%and%define%your%brand%persona.%If%one%element%is%awry,%your%entire%
brand%can%suffer.%%Which%brings%me%to%my%next%topic,%Logos.!
5. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 3%
Logos
%From%the%moment%we%wake%up%in%the%morning%we%are%bombarded%by%logos%from%
different%brands.%Take%a%careful%look%around%you%and%you%will%see%a%wide%variety%
of%logos%from%different%brands%that%subtly%integrate%their%products%in%to%our%lives.%
For%example%you%only%need%to%open%your%phone%and%you%will%be%exposed%to%the%
brand%identity%of%the%manufacturer%as%well%as%the%logos%of%all%the%apps%stored%on%
your%mobile%device2.%%%
%
%
%
According%to%Dharma%Singh%Khalsa,%M.D%the%average%American%sees%16,000%logos%
advertisements%and%labels%in%a%day%3%meaning%that%we%are%literally%surrounded%by%
brands%and%we%depend%on%their%products%to%help%improve%or%represent%the%
quality%of%our%life%style.%This%is%where%brand%identity%comes%in.%People%will%only%
buy%into%products,%which%comes%from%brands%they%trust.%However,%in%todays%
society%where%we%are%surrounded%by%numerous%different%types%of%brands,%how%do%
they%build%trust%and%customer%loyalty?%
%
!
!
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2%Logo%Design%Love,%Annotated%and%Expanded%Edition,%Second%Edition%By:%David%Airey%
Publisher:%Peachpit%Press%Pub.%Date:%August%20,%2014%
%
3%1%Dharma%Singh%Khalsa,%M.D.%with%Cameron%Stauth.%Brain%Longevity:%The%Breakthrough%Medical%
Program%That%Improves%Your%Mind%and%Memory.%(New%York:%Grand%Central%Publishing,%1999.)%
%
6. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 4%
Kellogg’s!
4%
%
In%1906%the%cereal%company%Kellogg’s%started%a%marketing%campaigns%which%were%
years%ahead%of%their%rivals%by%using%colour%when%everyone%else%was%still%thinking%
in%black%and%white,%and%to%make%his%product%stand%out%even%more%all%the%cereal%
boxes%said%“Beware%of%Imitations.%None%Genuine%Without%This%Signature’%W.K%
Kellogg.”%This%gave%the%impression%that%the%consumer%is%buying%in%to%a%real,%
authentic%brand%that%cares%about%its%costumers.%In%return,%this%created%a%sense%of%
satisfaction%when%people%consume%their%product.%To%this%day,%Kellogg’s%are%a%very%
successful%brand%and%it%is%all%due%to%the%trust%they%have%build%with%each%
generation%of%new%consumers.%Since%then,%the%signature%“Kellogg’s”%logo%can%be%
identified%by%people%all%over%they%world%as%they%have%built%a%strong%brand%identity%
which%has%continued%to%live%up%to%peoples%expectations%to%this%day.%
%
Logo’s%are%like%the%face%of%a%company.%It%helps%people%immediately%identify%
different%brands,%as%well%as%separate%brands%from%their%competitors.%%Ultimately,%a%
good%logo%design%can%drastically%improve%your%brand%identity,%but%a%bad%logo%
design%can%have%disastrous%effects.%
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4%Logo%Design%Love,%Annotated%and%Expanded%Edition,%Second%Edition%By:%David%Airey%
Publisher:%Peachpit%Press%Pub.%Date:%August%20,%2014%
%
7. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 5%
%
Brands%like%McDonalds,%and%Volks%Wagen%are%all%examples%of%brands%that%have%
great%logos,%as%they%are%very%simple%and%easy%to%identify.%It%is%important%to%note%
that%while%there%are%brands%that%have%much%more%creative%logos%that%suit%the%
purpose%or%product%of%the%brand,%more%than%the%logos%above,%a%logo%which%is%
simple,%bold%and%easy%to%identify%will%help%audiences%remember%their%experiences%
with%that%company.%That’s%why%the%perceived%value%of%a%service%or%product%is%
usually%greater%than%the%actual%one.%The%same%visual%identity%seen%time%and%time%
again%builds%trust%towards%those%companies%and%keeps%consumers%coming%back%
for%more5.%
%
FedEx!
There%are%lots%of%things%that%contribute%to%a%good%logo.%%Iconic%Logo%designs%are%
Simple%Relevant,%enduring,%distinctive,%memorable%and%adaptable.%
%
%
%
The%FedEx%logo%is%a%good%example%of%all%these%things%and%it%is%all%due%to%the%
simplicity%of%the%design.%The%designer%cleverly%creates%an%arrow%between%the%“Ex”%
which%reflects%the%identity%of%the%brand%as%a%shipping/delivery%company.%The%best%
logos%are%often%the%most%simple%ones%as%simple%logos%are%often%more%likely%to%
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5
Logo$Design$Love,$Annotated$and$Expanded$Edition,$Second$Edition$$$$$By:!David%Airey!
Publisher:!Peachpit%Press!Pub.%Date:!August%20,%2014$
%
8. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 6%
meet%the%requirements%stated%above.%Simplicity%makes%your%design%easier%to%
recognise,%which%in%turn%can%create%a%timeless%enduring%quality,%while%also%
making%the%design%more%versatile%allowing%it%to%be%used%on%a%wide%range%of%media%
such%as%business%cards,%websites,%or%clothing%opening%up%various%avenues%for%
your%brand%to%market%itself%in6.%%
%
Sometimes,%brands%will%prefer%to%have%more%complicated%logos,%as%this%will%help%
them%to%stand%out%from%all%the%other%simple%logos%
%
%
%
These%are%all%examples%of%iconic,%memorable%and%complex%logos.%The%one%thing%
that%they%all%have%in%common%is%the%use%of%imagery%combined%with%the%use%of%text%
to%help%give%the%image%brand%identity.%%Even%though%the%use%of%imagery%makes%the%
logos%more%complicated,%it%also%creates%an%image%that%is%immediately%
recognisable,%allowing%people%to%associate%the%image%with%the%brand,%while%still%
keeping%the%design%timeless%and%enduring.%%%
%
%
%
%
%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
6%Logo%Design%Love,%Annotated%and%Expanded%Edition,%Second%Edition%%%%%By:%David%Airey%
Publisher:%Peachpit%Press%Pub.!Date:%August%20,%2014%
20. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 18%
Who%would%you%rather%hang%out%with?%
%%% %
%
Ironically,%the%CEO’s%of%these%two%brands%Share%a%similar%persona%to%brands%and%
products%they%have%created.%We’ve%already%established%how%apple%is%a%sleek%and%
innovative%brand%that%shares%the%characteristics%of%its%leader%charismatic%leader,%
Steve%Jobs.%%However%for%many,%the%perception%of%Microsoft%and%Bill%Gates%is%akin%
to%that%of%a%James%Bond%Villain11.%I’m%not%saying%that%Bill%Gates%is%a%bad%person%but%
he%definitely%doesn’t%have%as%much%charisma%as%Steve%Jobs,%just%as%Microsoft%
doesn’t%have%a%strong%brand%persona;%especially%when%compered%to%the%mass%
appeal%that%Apple’s%brand%has.%%So%how%does%Microsoft%compete%against%this?%Well%
as%mentioned%before%Microsoft%dominates%the%software%market%to%a%point%where%
the%weaknesses%of%their%brand%don’t%deter%people%from%buying%their%products.%
The%decision%to%use%a%Microsoft%product%is%not%a%carefully%considered%decision;%in%
fact%it’s%not%a%decision%at%all.%Microsoft%has%dominated%the%market%by%becoming%
the%market12.%Who%needs%popularity%when%your%consumers%use%your%brand%
without%even%thinking%about%it?%The%company%that%sells%untouchable%products%
has%therefore%become%the%ultimate%untouchable%brand.%Even%I%must%admit%that%I%
grew%up%using%a%PC%and%all%my%friends%have%PC’s.%Even%though%the%operating%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
11%Brand&Royalty&:&How&The&world’s&Top&100&brands&Thrive&&&Survive&&
By&Matt&Haig&Publisher:&Boston,&Mass.&:&Harvard&Business&School&Press&&
&
12%Brand&Royalty&:&How&The&world’s&Top&100&brands&Thrive&&&Survive&&
By&Matt&Haig&Publisher:&Boston,&Mass.&:&Harvard&Business&School&Press%
24. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 22%
The%appeal%of%Harley%Davidson%is%essentially%masculine.%This%brand%has%
successfully%utilized%emotional%branding%to%create%a%biker%myth%–%the%freedom%of%
the%open%road%and%all%its%macho%connotations,%a%feeling%that%is%created%when%their%
consumers%ride%Harley%Davidson%motorcycles.%As%a%result,%they%have%built%up%an%
extremely%loyal%fan%base%that%loves%the%brand,%even%though%their%motorcycles%are%
technologically%inferior%to%their%closest%competitors.%It%is%the%feeling%of%power%that%
Harley%owners%crave%about%their%bikes.%In%the%year%2009,%Harley%Davidson%began%
to%expand%their%brand%and%started%selling%a%wider%variety%of%merchandise%such%as%
tEshirts,%socks,%cigarette%lighters,%and%ornaments;%which%was%fine%at%first%but%when%
they%released%a%perfume%product%they%crossed%the%line.%Harley%Davidson%became%
a%victim%of%brand%overextensionE%when%a%brand’s%identity%does%not%cause%an%
emotional%response,%which%in%turn%which%develops%into%a%desire%to%make%a%
purchase14.%You%can%see%how%this%would%be%a%problem%for%a%brand%that%utilizes%
emotional%branding%to%convince%people%to%buy%their%products.%The%lesson%to%be%
learned%here%is%that%you%should%focus%on%your%brand%values.%If%your%values%are%
strong,%masculine%and%very%rugged,%you%shouldn’t%be%selling%a%product%that%
doesn’t%reflect%those%values.%Another%mistake%Harley%Davidson%made%was%testing%
the%loyalty%of%their%core%consumers%by%stretching%the%brand%into%other%product%
categories.%This%dangerous%strategy%can%lead%to%what%marketing%experts%refer%to%
as%“brand%dilution”%–%in%other%words%a%watered%down%brand.15%%
%
However,%When%it%comes%to%creating%a%successful%brand%you%need%to%have%more%
than%just%a%good%logo%and%an%interesting%advertising%campaign.%Good%brands%will%
find%a%way%to%connect%with%their%audience%as%a%whole.%Good%brands%will%try%to%tell%
their%story%to%the%consumers%as%well%as%involve%themselves%in%the%consumer’s%
life/culture,%not%force%the%consumer%to%be%involved%in%their%product%or%service16.%%%
!
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
14%Brand%Failures%The%Truth%About%the%100%Biggest%Branding%Mistakes%of%All%Time%%
By%Matt%Haig%2nd%ed.%Publisher%London%:%Kogan%Page%2011%
%
15%Brand&Failures&The&Truth&About&the&100&Biggest&Branding&Mistakes&of&All&Time&&
By&Matt&Haig&2
nd
&ed.&Publisher&London&:&Kogan&Page&2011&
%
16%The%stuff%you%can't%bottle:%advertising%for%the%global%youth%market%
King%Adz%1969ELondon:%Thames%&%Hudson%2013%
%
%
28. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 26%
Furthermore,%as%an%athlete%himself,%Dassler%never%neglected%the%performance%of%
his%products.%He%always%looked%for%new%ways%to%improve%athletic%standards%
through%the%use%of%Adidas%equipment.%Unlike%other%brands%Adidas%keeps%its%
history%alive%through%its%Sports%Heritage%Division.%Far%from%making%the%brand%
seem%stuffy%and%outEdated,%its%“old%school”%ranges%are%considered%the%most%
fashionable%among%the%hipEhop%community.%Key%influences%such%as%Run%DMC%and%
Missy%Elliott,%as%well%as%sports%star%David%Beckham%have%helped%give%the%brand%
street%and%sports%credibility21.%%
%
When%it%came%to%competing%with%their%rivals%Nike,%this%brand%has%been%able%to%
retain%its%credibility%by%being%proud%of%its%past%and%confident%of%its%future,%as%well%
as%staying%innovative.%Even%though%it%may%now%be%partially%overshadowed%by%
Nike,%one%could%argue%that%Adidas%actually%benefits%from%its%second%place%status.%
Branding%like%sport%appeals%to%our%tribal%instinct22.%%Nike%and%Adidas%are%two%
tribes%that%may%hate%each%other%but%need%each%other%to%survive,%just%as%a%football%
or%basketball%team%needs%someone%to%play%against.%The%aggressive%competition%
between%these%two%brands%has%ultimately%made%them%both%stronger.%%
%
People!Brands!–!HipQHop!Culture!
%
Companies%aren’t%the%only%people%who%use%branding.%Individuals%can%be%brands%
as%well.%Considering%how%much%information%you%can%find%out%about%one%person%on%
social%media%you%can%safely%say%that%the%way%we%represent%ourselves%on%social%
media%platforms%is%similar%to%the%way%brands%represent%themselves%to%their%
consumers.%Actors,%Musicians%and%artists%must%all%find%a%way%to%successfully%
brand%themselves%otherwise%their%work%will%go%unnoticed.%%Social%media%
platforms%work%well%for%both%people%and%brands%alike.%In%order%to%have%a%
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%
21%Brand%Royalty%:%How%The%world’s%Top%100%brands%Thrive%&%Survive%%
%%%%%By%Matt%Haig%Publisher:%Boston,%Mass.%:%Harvard%Business%School%Press%%
%
22%Brand%Royalty%:%How%The%world’s%Top%100%brands%Thrive%&%Survive%%
%%%%%By%Matt%Haig%Publisher:%Boston,%Mass.%:%Harvard%Business%School%Press%%
%
37. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 35%
white%lifestyle%to%the%newly%empowered%South%Africans%but%this%was%an%
extraordinary%failure.%The%problem%was%the%people%making%the%creative%decisions%
were%white,%and%their%market%was%black.%They%had%no%idea%how%to%authentically%
tap%into%their%culture%and%create%a%brand%specifically%designed%for%young,%black,%
middle%class%South%Africans30.%It%was%important%for%them%to%recognise%the%youth%
for%what%they%were,%not%what%they%were%perceived%to%be:%black,%young,%South%
African%and%proud.%This%new%market%had%a%voracious%appetite%for%western%brands%
yet%they%retain%their%cultural%identity%and%many%of%the%values%and%behaviours%that%
go%with%this.%As%a%result,%agencies%were%unsuccessful%in%their%attempts%to%
westernise%this%demographic.%Clichéd%assumptions%that%the%black%youth%all%like%
American%rap%culture%don’t%work.%If%a%brand%were%to%successfully%tap%into%the%
black%diamond%market%they%would%first%have%to%study%the%culture%and%heritage%of%
South%Africa,%then%create%a%product%that%resonates%within%their%society.%One%great%
example%of%how%this%market%needs%to%be%researched%and%taken%seriously%is%the%
story%behind%Levi’s%EVA%jeans.%South%African%Agency%Instant%Grass%was%employed%
by%Levi’s%to%see%why%their%brand%wasn’t%selling%well%among%black%South%African%
girls.%Using%a%network%of%youth%informers%they%discovered%that%the%local%girls%
were%not%buying%Levi’s%jeans%because%they%didn’t%fit%their%“bigger%asses”31.%They%
helped%Levi’s%understand%that%African%girls%are%proud%of%their%curves%and%are%
shaped%differently%from%the%women%abroad.%Levi’s%took%this%on%board%and%rapidly%
developed%the%EVA%jeans%exclusively%for%the%South%African%market.%This%product%
was%extremely%successful%and%lead%to%the%creation%of%the%Curve%ID,%a%sub%brand%
within%Levi’s%inspired%by%the%success%of%the%EVA%jeans%bootylicious%Model.%What%
we%can%learn%from%this%is%that%in%order%to%successfully%integrate%your%brand%
within%society%you%must%first%understand%the%culture%and%lifestyle%of%your%target%
market.%If%you%can’t%sell%ice%to%an%Eskimo,%you%definitely%can’t%sell%western%culture%
to%a%market%that%wants%nothing%to%do%with%it.%%
!
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
30%The&stuff&you&can't&bottle:&advertising&for&the&global&youth&market&
King&Adz&1969OLondon:&Thames&&&Hudson&2013&
%
31%The&stuff&you&can't&bottle:&advertising&for&the&global&youth&market&
King&Adz&1969OLondon:&Thames&&&Hudson&2013&
%
39. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 37%
relationships%with%the%consumer.%Which%is%why%it%is%of%the%utmost%importance%
that%Service%brands%in%today’s%society%have%a%strong%online%presence.%
%
%
%%% %
%
Uber,%the%worlds%largest%taxi%company,%owns%no%vehicles.%Facebook,%the%world’s%
largest%media%owner,%owns%no%media.%Alibaba,%the%world’s%most%valuable%retailer,%
owns%no%inventory.%AirBnB%the%world’s%largest%accommodation%provider%owns%no%
real%estate.%These%are%all%Brands%that%have%grown%exponentially%during%the%last%5%
years.%The%fact%that%these%services%are%all%consumer%driven%and%the%only%
interaction%they%have%with%the%brand%is%via%some%form%of%app%or%web%interface%is%
proof%that%something%interesting%is%happening.%By%allowing%the%public%to%take%
ownership%of%your%brand%you%can%enable%the%consumer%to%become%the%
contributor.%It’s%a%new%brand%of%consumption,%based%around%social%capital,%
ecological%capital%and%cultural%capital.%%However,%in%this%case%these%brands%create%
their%own%culture%of%consumption,%which%is%fuelled%by%the%consumers%themselves.%
The%consumer%interface%utilized%by%these%brands%has%allowed%its%users%to%create%a%
community%that%serves%themselves,%by%using%the%brands%service%to%serve%others.%
By%allowing%users%to%create%their%own%content,%these%service%brands%are%
encouraging%the%growth%of%their%company%by%tapping%into%communities%and%using%
a%consumer%interface%to%tie%them%all%together.%%
43. What%Makes%a%Brand%Succeed%&%Fail%in%Today’s%Society!% %
%
% 41%
Bibliography,
%
Books!
,
&
&Logo&Design&Love,&Annotated&and&Expanded&Edition,&Second&Edition&By:&David&Airey&
Publisher:&Peachpit&Press&Pub.&Date:&August&20,&2014&
&
&Dharma&Singh&Khalsa,&M.D.&with&Cameron&Stauth.&Brain&Longevity:&The&
Breakthrough&Medical&Program&That&Improves&Your&Mind&and&Memory.&(New&York:&
Grand&Central&Publishing,&1999.)&
&
The&stuff&you&can't&bottle:&advertising&for&the&global&youth&market&
King&Adz&1969OLondon:&Thames&&&Hudson&2013&
&
How&Brands&Become&Icons&The&Principles&Of&Cultural&Branding&&
By:&Douglas&B.&Holt&Publisher:&Harvard&Business&School&Press&2014&
&
Brand&Royalty&:&How&The&world’s&Top&100&brands&Thrive&&&Survive&&
By&Matt&Haig&Publisher:&Boston,&Mass.&:&Harvard&Business&School&Press&&
&
Brand&Failures&The&Truth&About&the&100&Biggest&Branding&Mistakes&of&All&Time&&
By&Matt&Haig&2nd&ed.&Publisher:&London&:&Kogan&Page&2011&
&
&
Websites,
,
Apple&
https://www.quora.com/WhatOisOtheOoriginOofOtheORainbowOAppleOlogo&
&
Nike&
http://www.nike.com/gb/en_gb/c/sportswear/airmax&
https://www.youtube.com/watch?v=inbvsQ2Q3A0&
&
Vans&&
https://www.youtube.com/watch?v=LA0uEHE8Hik&
https://www.youtube.com/watch?v=1FwtOAJpbZU&
https://www.youtube.com/watch?v=COOeJ7Gkltg&
https://www.youtube.com/watch?v=EHTdcy9KFas&
&
&
&
&