SlideShare a Scribd company logo
1 of 43
Download to read offline
THE USERS THAT USE YOU
A Workshop With Karen McGrane and Josh Rubin
from Bond Art and Science

11 April 2007
sponsored by
AGENDA
1. WE PRESENT
2. YOU BREAKOUT
3. WE ALL DISCUSS
WHY ARE YOU HERE?
Your project team is trying to decide
between two different options for
how to implement a feature. How do
you persuade them that your idea is
the best solution?



                   5
You think your services firm should
sell more content strategy (or
usability testing, or taxonomy) work.
How do you influence the
organization so that happens?



                   6
You are a new IA hired into an
engineering-driven product firm. How
do you gain influence over the
developers so your ideas are
implemented?



                  7
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami
The Users That Use You: IA Summit Presentation 2008 in Miami

More Related Content

What's hot

Scaling Your Engineering Team From 5 to 50
Scaling Your Engineering Team From 5 to 50Scaling Your Engineering Team From 5 to 50
Scaling Your Engineering Team From 5 to 50saastr
 
2015 Balanced Teams: Product Management, Engineering, UX Design
2015 Balanced Teams: Product Management, Engineering, UX Design2015 Balanced Teams: Product Management, Engineering, UX Design
2015 Balanced Teams: Product Management, Engineering, UX DesignJanice Fraser
 
2015 Lean Startup Conference - Leader's Guide Project Planner
2015 Lean Startup Conference - Leader's Guide Project Planner2015 Lean Startup Conference - Leader's Guide Project Planner
2015 Lean Startup Conference - Leader's Guide Project PlannerJanice Fraser
 
Leading Bold Changes
Leading Bold ChangesLeading Bold Changes
Leading Bold Changescrasmith
 
Better design
Better designBetter design
Better designsbray256
 
Product Design @ Tyro Payments
Product Design @ Tyro Payments Product Design @ Tyro Payments
Product Design @ Tyro Payments James Taylor
 
2015 Introduction to Lean Startup
2015 Introduction to Lean Startup2015 Introduction to Lean Startup
2015 Introduction to Lean StartupJanice Fraser
 
Why Effective Communication Skills are Essential for Professional Growth
Why Effective Communication Skills are Essential for Professional Growth Why Effective Communication Skills are Essential for Professional Growth
Why Effective Communication Skills are Essential for Professional Growth REVA University
 
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...Ad Exchanger
 
DC Action Design Meetup - March 2013
DC Action Design Meetup - March 2013DC Action Design Meetup - March 2013
DC Action Design Meetup - March 2013Danny Boice
 
Kaizen 101 Continuous improvement
Kaizen 101  Continuous improvement Kaizen 101  Continuous improvement
Kaizen 101 Continuous improvement Abdulrahman Alghamdi
 
Fogg Behavior Model: Action Design DC, 17 March 13
Fogg Behavior Model: Action Design DC, 17 March 13Fogg Behavior Model: Action Design DC, 17 March 13
Fogg Behavior Model: Action Design DC, 17 March 13Stephen Wendel
 
Teamworking Engagement Presentation V2
Teamworking Engagement Presentation V2Teamworking Engagement Presentation V2
Teamworking Engagement Presentation V2guest892f4f5
 
From zero to award winning: How Pitney Bowes changed corporate culture with d...
From zero to award winning: How Pitney Bowes changed corporate culture with d...From zero to award winning: How Pitney Bowes changed corporate culture with d...
From zero to award winning: How Pitney Bowes changed corporate culture with d...Sara Conklin
 
Working Smarter: Integrating lean startup practices into your company
Working Smarter: Integrating lean startup practices into your companyWorking Smarter: Integrating lean startup practices into your company
Working Smarter: Integrating lean startup practices into your companyNatalie Hollier
 
Integron Research Customer Satisfaction
Integron Research Customer SatisfactionIntegron Research Customer Satisfaction
Integron Research Customer SatisfactionCees-Pieter den Hartog
 
[En] Kotter's 8 Step Change Models (Transformation)
[En] Kotter's 8 Step Change Models (Transformation)[En] Kotter's 8 Step Change Models (Transformation)
[En] Kotter's 8 Step Change Models (Transformation)Abdi Januar Putra
 
The Design Process
The Design Process The Design Process
The Design Process 14605
 

What's hot (19)

Scaling Your Engineering Team From 5 to 50
Scaling Your Engineering Team From 5 to 50Scaling Your Engineering Team From 5 to 50
Scaling Your Engineering Team From 5 to 50
 
2015 Balanced Teams: Product Management, Engineering, UX Design
2015 Balanced Teams: Product Management, Engineering, UX Design2015 Balanced Teams: Product Management, Engineering, UX Design
2015 Balanced Teams: Product Management, Engineering, UX Design
 
2015 Lean Startup Conference - Leader's Guide Project Planner
2015 Lean Startup Conference - Leader's Guide Project Planner2015 Lean Startup Conference - Leader's Guide Project Planner
2015 Lean Startup Conference - Leader's Guide Project Planner
 
Leading Bold Changes
Leading Bold ChangesLeading Bold Changes
Leading Bold Changes
 
Better design
Better designBetter design
Better design
 
Product Design @ Tyro Payments
Product Design @ Tyro Payments Product Design @ Tyro Payments
Product Design @ Tyro Payments
 
2015 Introduction to Lean Startup
2015 Introduction to Lean Startup2015 Introduction to Lean Startup
2015 Introduction to Lean Startup
 
Why Effective Communication Skills are Essential for Professional Growth
Why Effective Communication Skills are Essential for Professional Growth Why Effective Communication Skills are Essential for Professional Growth
Why Effective Communication Skills are Essential for Professional Growth
 
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...
PROGRAMMATIC I/O 2015 - "And You Thought 2015 Was Just About Viewability!" - ...
 
DC Action Design Meetup - March 2013
DC Action Design Meetup - March 2013DC Action Design Meetup - March 2013
DC Action Design Meetup - March 2013
 
Kaizen 101 Continuous improvement
Kaizen 101  Continuous improvement Kaizen 101  Continuous improvement
Kaizen 101 Continuous improvement
 
Design Process
Design ProcessDesign Process
Design Process
 
Fogg Behavior Model: Action Design DC, 17 March 13
Fogg Behavior Model: Action Design DC, 17 March 13Fogg Behavior Model: Action Design DC, 17 March 13
Fogg Behavior Model: Action Design DC, 17 March 13
 
Teamworking Engagement Presentation V2
Teamworking Engagement Presentation V2Teamworking Engagement Presentation V2
Teamworking Engagement Presentation V2
 
From zero to award winning: How Pitney Bowes changed corporate culture with d...
From zero to award winning: How Pitney Bowes changed corporate culture with d...From zero to award winning: How Pitney Bowes changed corporate culture with d...
From zero to award winning: How Pitney Bowes changed corporate culture with d...
 
Working Smarter: Integrating lean startup practices into your company
Working Smarter: Integrating lean startup practices into your companyWorking Smarter: Integrating lean startup practices into your company
Working Smarter: Integrating lean startup practices into your company
 
Integron Research Customer Satisfaction
Integron Research Customer SatisfactionIntegron Research Customer Satisfaction
Integron Research Customer Satisfaction
 
[En] Kotter's 8 Step Change Models (Transformation)
[En] Kotter's 8 Step Change Models (Transformation)[En] Kotter's 8 Step Change Models (Transformation)
[En] Kotter's 8 Step Change Models (Transformation)
 
The Design Process
The Design Process The Design Process
The Design Process
 

Similar to The Users That Use You: IA Summit Presentation 2008 in Miami

QCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautQCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautSanika Raut
 
Team-Design-Slides-1.pptx
Team-Design-Slides-1.pptxTeam-Design-Slides-1.pptx
Team-Design-Slides-1.pptxGregQnx1
 
Government PO What to expect when they are expecting
Government PO What to expect when they are expectingGovernment PO What to expect when they are expecting
Government PO What to expect when they are expectingsparkagility
 
From team-of-one to team-of-ten: growing a design team in a product-driven ...
 From team-of-one to team-of-ten:  growing a design team in a product-driven ... From team-of-one to team-of-ten:  growing a design team in a product-driven ...
From team-of-one to team-of-ten: growing a design team in a product-driven ...Franco Papeschi
 
Success and failure of od
Success and failure of odSuccess and failure of od
Success and failure of odDjKaesh
 
Vitalsmarts Training Products
Vitalsmarts Training ProductsVitalsmarts Training Products
Vitalsmarts Training ProductsSameer Guglani
 
Vitalsmarts Training Products
Vitalsmarts Training ProductsVitalsmarts Training Products
Vitalsmarts Training ProductsGaurav Kapoor
 
Building Hyperproductive Agile Teams: Leveraging What Science Knows
Building Hyperproductive Agile Teams: Leveraging What Science KnowsBuilding Hyperproductive Agile Teams: Leveraging What Science Knows
Building Hyperproductive Agile Teams: Leveraging What Science KnowsTechWell
 
Youlab, scalable, cost effective talent analytics
Youlab, scalable, cost effective talent analyticsYoulab, scalable, cost effective talent analytics
Youlab, scalable, cost effective talent analyticsMartin Sutherland
 
mckinsey new 7 s framework
 mckinsey new 7 s framework mckinsey new 7 s framework
mckinsey new 7 s frameworkVikash verma
 
Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Cathy Cecere
 
GumGum PM on Intro to Product Management
GumGum PM on Intro to Product ManagementGumGum PM on Intro to Product Management
GumGum PM on Intro to Product ManagementProduct School
 
Innovators_Guidebook_workdifferently_gravitytank
Innovators_Guidebook_workdifferently_gravitytankInnovators_Guidebook_workdifferently_gravitytank
Innovators_Guidebook_workdifferently_gravitytankPooja Merai
 
Building Delightful Products: A Customer-Centric Approach to Product Strategy...
Building Delightful Products: A Customer-Centric Approach to Product Strategy...Building Delightful Products: A Customer-Centric Approach to Product Strategy...
Building Delightful Products: A Customer-Centric Approach to Product Strategy...Perfetti Media
 
Read a selection of your colleagues’ postings.Respond to two of .docx
Read a selection of your colleagues’ postings.Respond to two of .docxRead a selection of your colleagues’ postings.Respond to two of .docx
Read a selection of your colleagues’ postings.Respond to two of .docxaudeleypearl
 

Similar to The Users That Use You: IA Summit Presentation 2008 in Miami (20)

QCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautQCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRaut
 
Team-Design-Slides-1.pptx
Team-Design-Slides-1.pptxTeam-Design-Slides-1.pptx
Team-Design-Slides-1.pptx
 
Agile thinking
Agile thinkingAgile thinking
Agile thinking
 
Government PO What to expect when they are expecting
Government PO What to expect when they are expectingGovernment PO What to expect when they are expecting
Government PO What to expect when they are expecting
 
From team-of-one to team-of-ten: growing a design team in a product-driven ...
 From team-of-one to team-of-ten:  growing a design team in a product-driven ... From team-of-one to team-of-ten:  growing a design team in a product-driven ...
From team-of-one to team-of-ten: growing a design team in a product-driven ...
 
Success and failure of od
Success and failure of odSuccess and failure of od
Success and failure of od
 
Vitalsmarts Training Products
Vitalsmarts Training ProductsVitalsmarts Training Products
Vitalsmarts Training Products
 
Vitalsmarts Training Products
Vitalsmarts Training ProductsVitalsmarts Training Products
Vitalsmarts Training Products
 
Building Hyperproductive Agile Teams: Leveraging What Science Knows
Building Hyperproductive Agile Teams: Leveraging What Science KnowsBuilding Hyperproductive Agile Teams: Leveraging What Science Knows
Building Hyperproductive Agile Teams: Leveraging What Science Knows
 
Implement of action research model of company. 3
Implement of action research model of company. 3Implement of action research model of company. 3
Implement of action research model of company. 3
 
Youlab, scalable, cost effective talent analytics
Youlab, scalable, cost effective talent analyticsYoulab, scalable, cost effective talent analytics
Youlab, scalable, cost effective talent analytics
 
mckinsey new 7 s framework
 mckinsey new 7 s framework mckinsey new 7 s framework
mckinsey new 7 s framework
 
Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Innovation is not for Lone Rangers
Innovation is not for Lone Rangers
 
UNDP Leadership primer
UNDP Leadership primerUNDP Leadership primer
UNDP Leadership primer
 
GumGum PM on Intro to Product Management
GumGum PM on Intro to Product ManagementGumGum PM on Intro to Product Management
GumGum PM on Intro to Product Management
 
Innovators_Guidebook_workdifferently_gravitytank
Innovators_Guidebook_workdifferently_gravitytankInnovators_Guidebook_workdifferently_gravitytank
Innovators_Guidebook_workdifferently_gravitytank
 
Building Delightful Products: A Customer-Centric Approach to Product Strategy...
Building Delightful Products: A Customer-Centric Approach to Product Strategy...Building Delightful Products: A Customer-Centric Approach to Product Strategy...
Building Delightful Products: A Customer-Centric Approach to Product Strategy...
 
Read a selection of your colleagues’ postings.Respond to two of .docx
Read a selection of your colleagues’ postings.Respond to two of .docxRead a selection of your colleagues’ postings.Respond to two of .docx
Read a selection of your colleagues’ postings.Respond to two of .docx
 
Changing how we change 13th January 2015
Changing how we change 13th January 2015Changing how we change 13th January 2015
Changing how we change 13th January 2015
 
Ux
UxUx
Ux
 

Recently uploaded

Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture conceptP&CO
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...amitlee9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...amitlee9823
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Falcon Invoice Discounting
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Sheetaleventcompany
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLkapoorjyoti4444
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...lizamodels9
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Sheetaleventcompany
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel
 

Recently uploaded (20)

Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 

The Users That Use You: IA Summit Presentation 2008 in Miami

  • 1. THE USERS THAT USE YOU A Workshop With Karen McGrane and Josh Rubin from Bond Art and Science 11 April 2007 sponsored by
  • 3. 1. WE PRESENT 2. YOU BREAKOUT 3. WE ALL DISCUSS
  • 4. WHY ARE YOU HERE?
  • 5. Your project team is trying to decide between two different options for how to implement a feature. How do you persuade them that your idea is the best solution? 5
  • 6. You think your services firm should sell more content strategy (or usability testing, or taxonomy) work. How do you influence the organization so that happens? 6
  • 7. You are a new IA hired into an engineering-driven product firm. How do you gain influence over the developers so your ideas are implemented? 7