1. Resume of Bhavik Mehta |Page 1 of 4
Bhavik Mehta
HP AIS Certified Professional
PROFESSIONAL EXPERIENCE
Specialization : HP OpenView tools Administrator
Organization : Infosys,India (Jun 2008 – Dec 2011(3.5 Years))
Designation : Senior Systems Engineer
Organization : Wipro Technologies,India (Jan 2012 – Jun 2013(18 Months))
Designation : Senior Software Engineer
Organization : Tech Mahindra,India (July 2013 – Till date(32 months))
Designation : Technical Lead
Total IT Experience : 7.8 Years
TECHNICAL SKILLS
EMS Tools OMW, OMU, OML, NNMi, OVPI, SiteScope, OVPM, CA eHealth, SolarWinds
Languages/Scripts C, C++, C#, VBScript, Shell Script, Perl Script
Technologies .NET
Web Technologies HTML, JavaScript,ASP.NET, IIS
Database MicrosoftSQL Server
OperatingSystems Windows,UNIX(All flavours)
ACADEMIC QUALIFICATIONS
B.Tech.(Computers) Nirma Institute of Technology, Nirma University,Ahmedabad(7.2
CGPA)
HSC GHSEB (75.12%)
SSC GSEB (88.71%)
AWARDS &CERTIFICATE
 Selected for the internship atInfosys Mysorefor 8th Semester Major project
 Accredited as one of the best ten programmers duringinternship atMysore, Infosys.
 HP Operations Manager for Windows v8 with 98%.
 HP NetworkNode Manager for Windows v8 with 100%.
 Best Team award for OSS team at Tech Mahindra.
 2 times Pat on the Back award duringtenure at Tech Mahindra.
MAJOR STRENGTHS
 Excellent analytical,design and problemsolvingskills. Good knowledge of ITIL practices.
 Quick in learningand graspingnew technologies.
 Receptive to change.
 Can Work in highly distributed team across theglobe.
 Ability to take up more than one tasks concurrently.
 Good communication & presentation skills.
Telephone: (Mob.) +91 9011719639
E-mail: bhavik.mehta312@gmail.com
Address: B 803 Wisteriaa
Marunje road
Near Bhumkar chowk
Wakad
Pune 57

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PROJECT PROFILES
Project Title Technology Client Platform
OSS HP Openview tools VHA Unix(HP-UX, SunOS), Linux
Operations Automation HP Openview tools Capital Group Windows,Unix(HP-UX)
NBCU-HP-COE-MAIN-TIS HP Operations
manager, Solarwinds
GE Windows
Automation HP SiteScope, CA
eHealth
FTPS Infra Windows
Incident Management BMC Remedy Admin Telstra Windows
Smiley tool development ASP.NET, JavaScript Infosys Windows
NEOS Portal development HTML, JavaScript,
ASP.NET
Infosys Windows
Pluggable Security Model ASP.NET Infosys Windows
PROJECT DETAILS
Project Title Operations Automation – Monitoringsupport(2 Years) – Jan 2010 to Dec 2011
Client Capital Group Companies
Description
Monitoringover 3000 nodes includingservers and network devices usingHP OVO tools.
Workingas an Administrator of various HP OVO tools likeOMW, OMU, NNMi etc. Gave
innovativeideas to automate the monitoringprocess.Played a key rolein migration
process from OMU to OMW. Developed various VBScripts to automate the process.
Technologies HP Openview tools
Platform Windows,UNIX(HP-UX)
Roles and
Responsibilities
 Singlepoint of contact atoffshore
 Adding/removing nodes in OMU/OMW/NNMi/OVPI
 Deploy agent/policies
 Create policies/templates on request
 Loading/unloading MIBs to NNMi
 Creating tools/applicationsin OMW/OMU
 Define User roles in OMW/OMU and give access to users(operators)
 Check agent status of all nodes daily –developed automated scriptfor that.
 Migratingfrom OMU to OMW.
 Import/Export of templates from OMU to OMW.
 Installed NNMi 9 on dev server.
Team Size 5
Project Title NBCU-HP-COE-MAIN-TIS(6 Months) – Jan 2012 to June 2012
Client General Electric
Description
There were around 2000 servers being monitored by OMW. Allocated to projectpost
deployment of OMW new version.Was given roleto fix issueservers postgo live.
Roles and
Responsibilities
 Provided L3 support
 Fixingthe agent issue
 Deployingagent
 Installation of agent
 Deployingpolicies

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 Synchronization of nodes with MoM server
 Resolvingany major issueof agent component
Team Size 6
Project Title Automation(12 Months) – July 2012 to June 2013
Client Fifth Third Processingsolutions –Vantiv
Description
Maintainingclient’s infrastructurethrough HP SiteScope. There were servers for Citrix,
Sharepoint, Database,Mainframeetc. All servers were managed by SiteScope.
Roles and
Responsibilities
 ProvideL3 support
 Administer ca eHealth tool for network device monitoring
 Singlepoint of contact atoffshore
 Create Monitors as requested
 Administer SiteScope
 Disablealerts for particular timeto avoid getting falsealerts
 Provideinnovativeideas to automate things
Team Size 2
Project Title OSS (22 Months) – July 2013 to till date
Client Vodafone Huthison Australia –VHA
Description
Maintainingclient’s infrastructure through HP Openview tools. Monitoringvarious
application servers likeBRM, Siebel, tallyman etc. There are around 5000 servers
monitored by 5 HPOM management servers.
Roles and
Responsibilities
 Offshore Team Lead.
 ProvideL2/L3 support.
 Adding and configuringHPOVagent on newly builtservers.
 Migration from OM8 to OM9.
 Automation of various processes –Automating alerts through BMC tickets.
Configure agent, Deployingfiles,UpgradingAgent etc was automated.
 Agent Upgradation activity.Upgradingagent from DCE to HTTPS. Upgrading
Agent to version 11.13 and newer.
 Alarmreduction activity.Disabletemplates;disabletemplate conditions as per
request. Message storm detection and prevention tasks.Correlation of messages
to reduce alarms.
 BAU tasks:regular health checks of agents, troubleshootingagents. Preventive
maintenance task to prevent agent failing.Keep track of P3/P4 incidenttickets.
Resolve tickets before SLA breach. Proactively raisingP1/P2 if needed and help
to resolveissue.RaisingChangerequest for any change required.
Implementation of CRs. ProvideRCAs for any problem ticket. RaisingHP casefor
any major issue.
 Application level monitoring:work on custom monitoringrequirement like:
Logfile monitor, service/process monitor etc. Developed various scriptsto create
custom monitoring.
 Provideinnovativeideas to automate things.
Team Size 7
PERSONAL DETAILS
Birth Date 3rd Dec, 1986

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Nationality Indian
Passport No G6872093
Gender Male
Marital Status Married
Languages Gujarati,Hindi,English