2. Interviews
2
Some examples are:
• Requirements gathering interviews
• Post implementation review interviews
• Job and team selection interviews
• Performance review interviews
• Exit interviews
Interviews are in essence guided dialogues to
gain information, made effective by using a well
prepared interview guide.
3. Three steps in successful interviewing
3
Preparation: produce an interview schedule and
interview guides.
Execution: conduct the interviews
Review: write up the interview notes
4. 4
Interview
schedule
Interview
Interview
guides
Interview
notes format
Who you are going
to interview, why,
when and where?
What questions are
you going to ask?
What results were
obtained?
• Information found
• Decisions
• Actions
• Structure
• Rapport
• Listen
• Probe
• Clarify
An interview guide should be created prior to all
interviews to ensure the interviews are focused and
efficient and enable comparison and summarisation.
Steps in the interview process
Preparation Execution Review
5. Types of interview.
5
Panel Interview
Several Interviewers
Eye contact with each person
More eye contact with questioner
Patience and calm
6. On-Campus Interview
6
• Usually only 30 minutes
• Extra “face time”
• Portfolio with resume and recommendations
• Company Material
9. Characteristics Of A Successful
Resume
9
Focuses on skills. Uses action words to define the
responsibilities of your job-related experience.
Easy to read and understand.
Visually powerful and free of gimmicks.
One page, or at most 2 pages long.
10. 10
Must always be 100% truthful.
Contains no inappropriate personal information.
Produced on a computer.
Data presented in chronological order (unless
functional).
11. What Information Should Be In A
Resume?
11
Identify Yourself
Education
Continuing Education
Work or Professional Experience
Volunteer Experience
Activities
Computer Skills
Professional Associations
Optional Sections
Objective
Special Skills and Abilities
Reference Statement