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© 2018 American Health Information Management Association© 2018 American Health Information Management Association
Principles of Finance for
Health Information and
Informatics Professionals
Second Edition
Chapter 6
Expense Management
© 2018 American Health Information Management Association
Learning Objectives
• Relate the level of expenses to the revenue
expectations
• Compare and contrast the different workforce
classifications
• Formulate productivity metrics
2
© 2018 American Health Information Management Association
Cost vs Expense
• Expense
– Item of business outlay or effort chargeable
against revenue
– May or may not be an actual cash event
(depreciation is an expense, but not a cash
event)
• Cost
– Item traced directly to the production of
revenue
– Represents a cash event
3
© 2018 American Health Information Management Association
Types of Employees
Exempt
• Professional, managerial,
or supervisory
• Paid fixed annual salary
• Not paid for working over
or under the standard
number of hours
(typically 40)
Non-exempt
• Paid hourly
• May collect overtime for
going over standard
number of hours
• Overtime/holiday pay
premium hourly rate
4
© 2018 American Health Information Management Association
Determining FTE Requirements
• Key drivers
– Volume of work (tests per hour, charts coded per day,
etc.)
– Service standards (24-hour coverage)
– Technical skills
– Productivity standards
• Labor supply issues
– Environment – travel required?
– Labor pool
– Labor mix – full/part/contract
5
© 2018 American Health Information Management Association
Employee vs contract worker
• IRS guidelines for independent contractor status
– Behavioral control
• Type of instructions
• Training
– Financial control
• Method of payment
• Opportunity for profit or loss
– Type of relationship
• Written contract
• Benefits
6
© 2018 American Health Information Management Association
Non-Labor Costs
• Supplies
• Pharmaceuticals
• Training
• Space requirements
• Equipment
• Information Technology
• Marketing
7
© 2018 American Health Information Management Association
Productivity measures
• Ratio should include
– Numerator representing a measure of output
– Denominator representing a measure if input
8
© 2018 American Health Information Management Association
Coder productivity example
9
© 2018 American Health Information Management Association
Example – Productivity
• Total records coded per shift is below budget
• Not due to Coder FTEs – budget = actual = 5
• Due to number of records coded
• Type of record (inpatient/outpatient surgery/other) may be used as
intensity measure since size of record and number of codes is related to
patient type
10
© 2018 American Health Information Management Association
Example – Productivity
• Budget variance due to:
– Mix of records
– Number of records coded per hour by type (productivity)
• Which source, mix or productivity, explains more of the variance?
– If productivity, then implement new coder training
– In mix, then may require a budget revision
11
© 2018 American Health Information Management Association
Example – Productivity
12
© 2018 American Health Information Management Association
Example – Productivity
• Intensity (IVC) explains (2.08)/(5.8) = 36% of variance
• Input Price (IPVC) explains (3.76)/(5.8) = 64% of variance
• Coder productivity must be improved!
13
© 2018 American Health Information Management Association
Monitoring Cost of Care
• Relative Value Units (RVU)
• Three components
– Work (wRVU)
– Practice Expense (peRVU)
– Malpractice Expense (mRVU)
• Used to determine physician fee
schedule payment
• wRVU is often used as a physician
productivity metric
14
© 2018 American Health Information Management Association
Example – Capitated Contract
• United is getting $55.00 PMPM, cost budget is $50.00 PMPM, so net revenue
should be $5 PMPM or $60 per member per year
• Net revenue for contract is below budget
• What is the cause of the variance?
– Number of members
– Net revenue per member
– How much more net revenue per member is required to make the budgeted net
revenue if no more members can be recruited?
15
© 2018 American Health Information Management Association
Example – Capitated Contract
• Additional net revenue per member not adequate to make up for
member volume shortfall
• How many more members must be recruited?
– 580 (see Excel spreadsheet model and try it)
16
© 2018 American Health Information Management Association
Vendor and Contract Management
• Request for Proposal (RFP)
• Used to select a vendor for a large
engagement
• Some providers are required to
release RFPs for contracts per state
law or their own bylaws
17
© 2018 American Health Information Management Association
RFP Components
• Statement of purpose
• Background information
• Summary of deliverables
• Contract details
• How to submit a proposal
• [optional] Evaluation criteria
18
© 2018 American Health Information Management Association
Summary
• The single largest expense for a healthcare
organization is personnel
– A staff budget is a function of the number of full-time
equivalents (FTEs) and the type of employee
• Relative value units (RVUs) may be used to
standardize the cost of providing care in the
physician office setting
• To accurately perform work RVU analysis, determine
and use the FTE associated with the clinical work
– The clinical FTE (cFTE) should be calculated for all
providers
19

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HM 416 Chapter 6

  • 1. © 2018 American Health Information Management Association© 2018 American Health Information Management Association Principles of Finance for Health Information and Informatics Professionals Second Edition Chapter 6 Expense Management
  • 2. © 2018 American Health Information Management Association Learning Objectives • Relate the level of expenses to the revenue expectations • Compare and contrast the different workforce classifications • Formulate productivity metrics 2
  • 3. © 2018 American Health Information Management Association Cost vs Expense • Expense – Item of business outlay or effort chargeable against revenue – May or may not be an actual cash event (depreciation is an expense, but not a cash event) • Cost – Item traced directly to the production of revenue – Represents a cash event 3
  • 4. © 2018 American Health Information Management Association Types of Employees Exempt • Professional, managerial, or supervisory • Paid fixed annual salary • Not paid for working over or under the standard number of hours (typically 40) Non-exempt • Paid hourly • May collect overtime for going over standard number of hours • Overtime/holiday pay premium hourly rate 4
  • 5. © 2018 American Health Information Management Association Determining FTE Requirements • Key drivers – Volume of work (tests per hour, charts coded per day, etc.) – Service standards (24-hour coverage) – Technical skills – Productivity standards • Labor supply issues – Environment – travel required? – Labor pool – Labor mix – full/part/contract 5
  • 6. © 2018 American Health Information Management Association Employee vs contract worker • IRS guidelines for independent contractor status – Behavioral control • Type of instructions • Training – Financial control • Method of payment • Opportunity for profit or loss – Type of relationship • Written contract • Benefits 6
  • 7. © 2018 American Health Information Management Association Non-Labor Costs • Supplies • Pharmaceuticals • Training • Space requirements • Equipment • Information Technology • Marketing 7
  • 8. © 2018 American Health Information Management Association Productivity measures • Ratio should include – Numerator representing a measure of output – Denominator representing a measure if input 8
  • 9. © 2018 American Health Information Management Association Coder productivity example 9
  • 10. © 2018 American Health Information Management Association Example – Productivity • Total records coded per shift is below budget • Not due to Coder FTEs – budget = actual = 5 • Due to number of records coded • Type of record (inpatient/outpatient surgery/other) may be used as intensity measure since size of record and number of codes is related to patient type 10
  • 11. © 2018 American Health Information Management Association Example – Productivity • Budget variance due to: – Mix of records – Number of records coded per hour by type (productivity) • Which source, mix or productivity, explains more of the variance? – If productivity, then implement new coder training – In mix, then may require a budget revision 11
  • 12. © 2018 American Health Information Management Association Example – Productivity 12
  • 13. © 2018 American Health Information Management Association Example – Productivity • Intensity (IVC) explains (2.08)/(5.8) = 36% of variance • Input Price (IPVC) explains (3.76)/(5.8) = 64% of variance • Coder productivity must be improved! 13
  • 14. © 2018 American Health Information Management Association Monitoring Cost of Care • Relative Value Units (RVU) • Three components – Work (wRVU) – Practice Expense (peRVU) – Malpractice Expense (mRVU) • Used to determine physician fee schedule payment • wRVU is often used as a physician productivity metric 14
  • 15. © 2018 American Health Information Management Association Example – Capitated Contract • United is getting $55.00 PMPM, cost budget is $50.00 PMPM, so net revenue should be $5 PMPM or $60 per member per year • Net revenue for contract is below budget • What is the cause of the variance? – Number of members – Net revenue per member – How much more net revenue per member is required to make the budgeted net revenue if no more members can be recruited? 15
  • 16. © 2018 American Health Information Management Association Example – Capitated Contract • Additional net revenue per member not adequate to make up for member volume shortfall • How many more members must be recruited? – 580 (see Excel spreadsheet model and try it) 16
  • 17. © 2018 American Health Information Management Association Vendor and Contract Management • Request for Proposal (RFP) • Used to select a vendor for a large engagement • Some providers are required to release RFPs for contracts per state law or their own bylaws 17
  • 18. © 2018 American Health Information Management Association RFP Components • Statement of purpose • Background information • Summary of deliverables • Contract details • How to submit a proposal • [optional] Evaluation criteria 18
  • 19. © 2018 American Health Information Management Association Summary • The single largest expense for a healthcare organization is personnel – A staff budget is a function of the number of full-time equivalents (FTEs) and the type of employee • Relative value units (RVUs) may be used to standardize the cost of providing care in the physician office setting • To accurately perform work RVU analysis, determine and use the FTE associated with the clinical work – The clinical FTE (cFTE) should be calculated for all providers 19