Multifamily housing partners face risks every day. To limit liability from resident-caused damage, they turn to Assurant. We understand your residents and offer a complete portfolio of risk mitigation solutions that go far beyond renters’ insurance. Our unmatched expertise, integrated capabilities and customer insight give us the tools to offer innovative protection options that residents want and you need.
3. Our dedicated Multifamily Housing Division provides solutions to mitigate
your risk, create efficiencies and improve your bottom line.
Resident-caused damage, bad debt, delinquent residents, inadequate
security deposit coverage and large resident-caused losses can significantly
impact your net operating income. Assurant Risk Solutions addresses these
issues and covers you from the point a resident moves in, all the way
through when they move out.
With our residents insurance, resident bonds and debt recovery, we make
risk mitigation easy.
Assurant Risk Solutions
Together, we can create a risk mitigation
solution that fits your portfolio.
Full Service
Tracking
Application Program
Interface
Online Resident
Sales and
Servicing Portals
Cloud-Based Point
of Lease Program
Highest
Collection Rates
Reducing Bad Debt
Throughout Your
Portfolio
360
Risk Mitigation
made easy
4. See back >>
EASY
Renters Insurance
Let residents customize their
coverage while meeting
your minimum requirements.
Coverage is available in
all 50 states with no credit
checks, guaranteed acceptance
and same-day policies.
Plus, you can add endorsements
like pet damage, involuntary
unemployment and
identity fraud.
Point of Lease Insurance
A customizable solution that is built into
your leasing process, enabling you to
collect payment with rent. We use the
latest technology to make it easy for
leasing agents and residents. Clients who
offer this option see double the take rate
among residents. Pricing is universal, and
can include both liability and personal
property coverage. Sign-up happens at
the time of lease, so you don’t have to
worry about a lapse in coverage.
Liability-Only Insurance
A low-cost option for residents who
just want to meet their insurance
requirements. Covers your unit if
a resident causes damage from fire,
water, smoke or explosion.
Full Service Tracking
Let us take the burden of insurance
compliance off your leasing agent’s
hands. We’ll verify documents, send
non-compliance letters, provide
ongoing monitoring and handle non-
compliant residents. And if something
slips through the cracks, we’ll make
it right.
EFFECTIVE
GOOD FOR YOUR
BOTTOM LINE
360 Protection
Options integrate with your leasing process. Claims are quick and simple. And we
take care of insurance compliance.
Your portfolio is protected from resident-caused damage and our Full Service
Tracking makes sure your residents meet their lease obligations.
Choose your compensation - from complex captive structures to simple advertising
fees and annual claims benefits average $35 to $60 per unit.
Making Protection Easier
for Multifamily Housing Providers
RESIDENTS INSURANCE
SOLUTIONS
Our insurance products were built specifically for the needs of the multifamily housing industry. We make
insurance requirements easy, effective and good for your bottom line.
Coverages vary by state.
5. What’s the best way to ensure you’re protected from
resident-caused damage?
With our Point of Lease Insurance and Full Service Tracking.
HOW DOES THIS BENEFIT YOU?
4 Your leasing agents won’t be burdened with insurance compliance
4 You can get started quickly — our Point of Lease is compatible with all property management
software and our Full Service Tracking uses proprietary software that leverages your property
management software’s Application Programming Interfaces
4 You won’t need a blanket liability policy because it provides complete resident liability coverage
HOW DOES IT WORK?
WE’VE MADE
LEASE INSURANCE
REQUIREMENTS EFFORTLESS
Let your staff spend more time bringing in new residents while we handle the
lease insurance requirement.
*Up to the liability limit of your resident insurance requirement.
Q
When a new resident is
approved to move in,
they’ll get a text (or
email) with a link to opt
into paying for insurance
with their rent. Point
of Lease also allows
them to provide proof
of coverage from
another provider with
the same link.
While the resident is
living in your community,
our Full Service Tracking
program will monitor the
policy to ensure that it’s
active and meets your
minimum requirements.
If a resident cancels a
policy during their lease,
we’ll notify them directly
to remind them that their
lease requires insurance.
If a resident doesn’t
comply, we’ll
provide a policy
on their behalf.
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We’re so confident that this program will work for you that, if an uninsured loss occurs for a unit
we track, we’ll cover the loss.*
6. See back
EASY TO USE
ADMINISTRATIVE
BENEFITS
GOOD FOR YOUR
BOTTOM LINE
Simple, paperless system integrated with your screening software.
Free up your leasing agent’s time by reducing or eliminating security deposit processing
and letting SureDeposit handle recovery of damages or unpaid rent.
Increase your coverage levels and attract qualified residents by lowering their move in
cost — all at no cost to you.
Make your security
deposits work for you
SUREDEPOSIT
SureDeposit allows you to enhance or replace your traditional security deposits. Instead of collecting a security
deposit, your leasing agents offer residents the option of SureDeposit. You’ll be protected against financial losses
due to lease violations and you’ll lower your residents’ move in costs.
SureDeposit can be a powerful retention tool. Simply offer your residents a bond at renewal and give
them back their original security deposit. Our clients see more than 50 percent of residents choosing
SureDeposit when offered.
QUICK PAYMENT
Most claims are
paid in 11 days
SIMPLE SET UP
Get started
in 48 hours
TRANSPARENCY
Central accounting
and detailed reports
to track your portfolio
FOCUS ON SUPPORT
Partner with the most
experienced team in
the industry
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Additional value for property owners
7. See back
EASY TO USE
TECHNOLOGY
THAT WORKS
FOR YOU
BETTER RESULTS
Save time with a team dedicated to your account. We’ll take care of compliance
and streamline your collections process. With our online payment portal, it’s easy
for debtors to make payments.
Our recovery strategy
We resolve disputes, objections and stalls to give you recovery rates that are higher than other debt
management companies.
Easily monitor your portfolio through our tracking database. Our proprietary
software integrates with your leasing platform and produces custom reports in an
easy-to-read format. And our encrypted database makes sure your info is secure.
Improve your cash flow with our fast recovery and best collection rates in the
industry. We’ll work on files whether they appear collectible or not — with no out
of pocket cost to you.
Collections made simple
ASSURANT RECOVERY
SOLUTIONS
Our entire business model is made to collect debts owed to you. Our size, experience and techniques
allow us to outperform every agency in the industry. Let us help you turn a balance due into a credit
on your balance sheet.
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Determine
the debt’s
collectability
Work the
account through
the lifecycle
Prioritize
locating the
debtor
Offer easy
payment options
or flag debtor’s
credit report for
missed payment
Begin legal
collections
process
8. Expertise — we’re the originator of lease-required insurance, as well as the market
leader of surety bonds, and our collections team is focused on multifamily housing
Customization — implement a program that’s right for your portfolio with our
customizable solutions
Multifamily housing dedication — our team of 500+ employees includes designated contacts
to implement and support you
Training — in-person or online training courses available to your staff
Tracking and reporting — our solutions allow you to easily monitor your portfolio and help
take the burden of insurance, security deposits and collections off your staff’s hands
Integration — we seamlessly integrate with most property management servicing platform
Nationwide Coverage — from insurance to collections, we’re in all 50 states
Live customer service — our people are here to help you and your residents
Multi-tiered client support — when you or someone in your community has a question,
we have a designated team to help
Marketing support — we’ll provide all the tools you need to present our programs
and ensure resident participation
TOP 10 REASONS TO
CHOOSE ASSURANT
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9. Learn more about our program
through our videos
What Makes Us Different?
https://vimeo.com/217177669/fe6f58ef32
Assurant Renters Insurance Overview — For
Multifamily Housing Providers
https://vimeo.com/224471213/b03a09b650
11. Insurance Designed for Residents, by Residents
At Assurant we do things differently
A great product starts with our customer. Through customer
feedback we continually enhance our programs and services
to make them better for your residents.
We listened to your resident’s feedback and designed a
policy package that offers coverages and payment options to
fit their needs and lifestyle.
WE DIDN’T STOP THERE!
We’re all about making things easy with guaranteed acceptance and no credit checks.
That means, no matter what, we’ve got it covered.
SIMPLE is our middle name
Insurance doesn’t have to be complicated. Residents get a quote, select a payment
plan, and buy a policy in 5 minutes.
That’s it!
And they can sign up right from your phone. We even send proof of insurance directly
to the community — making it easy for residents to move in.
Plus residents can manage their insurance right
from their phone
4 View coverages
4 Make a payment
4 Get proof of insurance
4 Report a claim
4 And so much more right from their phone
We’re here for you and your residents.
12. Guaranteed acceptance, with no credit checks.
Enroll online in less than 5 minutes.
Proof of insurance is automatically sent to your community — so residents have one less thing to
worry about!
Flexible payment options — monthly, quarterly or annual payments.
Theft, water damage liability, and dog bite liability (no breed restrictions) coverage is
included in our policy.
Deductible options as low as $100.
In most states, premiums don’t increase if residents file a claim, unlike with some other
insurance providers.
Online self-service site allows residents to access their policy, receive documents electronically, make a
payment, file and manage a claim.
Optional coverages such as Involuntary Unemployment Insurance, ID Fraud Expense Reimbursement,
Pet Damage and Water Backup of Sewer or Drain, available in most states.
Low Cost Options — Residents can fulfill the insurance lease requirement with either Liability-Only
program or Renters Insurance and pay between $95 - $163 a year*. That’s as little as 26 - 45 cents a day.
The flexibility and coverage you need from a name you can trust!
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance
Company of Florida with its home office in Miami, Florida. In Minnesota, the underwriter is American Security Insurance Company. In Georgia,
Residents Liability is underwritten by Voyager Indemnity Insurance Company.
Top
Reasons01Why RESIDENTS
Choose Assurant
Renters Insurance
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13. Educating your residents
about our program
Assurant Renters Insurance Overview —
For Residents
https://vimeo.com/224473128/c9071974c1
Liability-Only Insurance
https://vimeo.com/239184804/b2d9a57c0e