This document provides an overview of the course materials for BSHS 425 Entire Course. It lists the weekly assignments which include papers, presentations, and interviews related to human services organizations. The key topics covered are empowerment approaches, diversity, motivation, supervision, and developing an ideal "Dream Agency". Learning teams collaborate to create a presentation on their proposed Dream Agency, applying concepts from the course on leadership, management functions, and creating an empowered organizational culture.

1. BSHS 425 Entire Course
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Please check all included Assignment Below
BSHS 425 Week 1 Assignment Commonalities & Successes Paper (2
Papers)
BSHS 425 Week 2 Empowerment Approach with Your INDIVIDUAL
Dream Agency HSM Paper
BSHS 425 Week 2 Community Agency Interviews Part II
BSHS 425 Week 3 Diversity in the Workplace: Implications for Human
Resource Development Paper (2 Papers)
BSHS 425 Week 3 Dream Agency Team Assignment Proposal
BSHS 425 Week 4 Supervisory Roles & Theories of Motivation Paper
BSHS 425 Week 4 Community Agency Interviews Part IV

2. BSHS 425 Week 5 Dream Human Service Program Team Presentation
Part III
BSHS 425 Week 5 Organizational Change & Leadership from a
Systems Perspective Paper
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BSHS 425 Week 1 Assignment Commonalities & Successes
Paper (2 Papers)
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Write a 350-to 700-word paper on what makes human service
organizations unique from organizations in the general business world.
Examples of human service organizations include the Department of
Social Services, mental health agencies, adoption agencies, and Area
Agencies on Aging.
§ Include the common denominator or central focus of all human
service programs.
§ Describe trends of human service.

3. § Identify qualities of human service agencies that are associated with
and contribute to success.
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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BSHS 425 Week 1 Human Service Programs (2 Papers)
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This Tutorial contains 2 Papers
Human Service Programs
Describe some current trends in human services administration. Which
trends do you feel will have the most significant influence on the field of
human services in the next five years? Why?
Define the following terms frequently used within human services
program administration and management.

4. Discuss unique administrative and managerial challenges and
opportunities specific to human services programs. Describe your
strengths and possible weaknesses relative to these challenges and
opportunities.
Identify characteristics associated with successful human services
programs.
Explain why environmental analysis is important to human service
organizations. What types of information can be gained from these
analyses and how can that information be used?
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BSHS 425 Week 2 Community Agency Interviews Part II
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BSHS 425 Week 2 Community Agency Interviews Part II
Complete Part II of University of Phoenix Material: Community Agency
Interviews.
**See Full Community Agency Interview Assignment in student
materials.

5. Part II: Agency Interview Plan
Please describe your Agency Interview Plan in 350 words (1 page).
The plan should include the following:
§ Name of the human service agency your team chose, a brief
description of the agency, their target population, types of programming
or services they offer
§ Purpose or mission of the agency, including goals or values if
indicated
§ Each team member should include the dates of scheduled visits/phone
calls for the interview, what position that person holds, or their role in
the human service agency.
(Make sure this information is included in your paper and in your final
assignment)
§ What information does your team hope to gain from the interview and
how this will be helpful.
Submit the plan in Week 2.
Click the Assignment Files tab to submit your assignment.
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BSHS 425 Week 2 Empowerment Approach to Human Services
Management (New Syllabus)
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Empowerment Approach to Human Services Management
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BSHS 425 Week 2 Empowerment Approach with Your
INDIVIDUAL Dream Agency HSM Paper
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BSHS 425 Week 2 Empowerment Approach with Your INDIVIDUAL
Dream Agency HSM Paper
Class,
Envision the ideal human service agency YOU (not the team) would like
to create. This is your Dream Human Service Agency. It is something
you have always thought of and now is your opportunity to create it on
paper!
**Note: It is NOT an existing agency as was discussed in Week 1 for the
Team Assignment–Community Agency Interviews.
You will use the Empowerment Approach as described in the text, with
your Dream Agency idea and write about it.

7. Review the 12 principles presented by Hardina et al. in the section titled
“Humans Service Organizations and Empowerment” in Ch. 4 of
Management of Human Service Programs. Additional resources may be
used.
Discuss the principles that characterize an empowerment approach to
human service management.
Evaluate how you might apply these principles to the developmental
processes of your own Dream Human Service Agency.
Write a 1,050 to 1,400-word paper that applies the principles mentioned
above, to YOURDream Human Service Agency.
Specifically, address the following:
§ How clients will be included in the organizational decision-making
processes
§ How your dream agency will decrease a sense of powerlessness with
your clients and increase access and quality of services for them
§ Identify what measures your dream human service agency will use to
ensure diverse cross-cultural needs are met
§ Consider and include the applicable areas of diversity: socioeconomic
background, culture, age, gender, sexual identity, spirituality, disability,
and other unique differences.
§ Include the ideological belief systems you, as a manager, would use.
Describe how empowerment plays a role for the overall agency, staff
members, and clients.
§ Describe how the concepts of team building and collaboration are met
within your agency.

8. § Include the strategies you will use to evaluate your agency for it’s
effectiveness in meeting the needs you want to address with your clients.
How will you solicit and use feedback from clients, community groups,
and staff members within your agency.
**Note: This Individual Assignment will become part of the Learning
Team Assignment in Week 3. It will be shared with your team. There
will be more information on this in Week 3.
Format your report consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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BSHS 425 Week 3 Diversity in the Workplace: Implications for
Human Resource Development Paper (2 Papers)
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BSHS 425 Week 3 Diversity in the Workplace: Implications for Human
Resource Development Paper
Diversity in the Workplace: Implications for Human Resource
Development Paper
This assignment is about Diversity in the Workplace and how Human
Resources Departments put practices in place that are required and fair.

9. The first part is to discuss your own personal experience with
discrimination. However, I realize that some people have not
experienced this personally. Therefore, please see the instructions in
italics for more detail on what is being asked for in this assignment.
Write a 1,050- to 1,400 word paper that includes your personal
experiences with discrimination, diversity in the workplace and describe
how diversity is important with human resource department processes
and development.
§ Discuss a time at your workplace when you experienced or observed
discrimination. Include a brief description of the event and the work
environment the discrimination occurred (Omit identifying demographic
information and use fictitious names as needed.) (If you have ever been
subjected to or observed another being discriminated at your present
place of employment or a prior, tell about that information. Just a brief
explanation of what happened. If you haven’t and know a family or
friend who has, you can write a brief description about that. If
NEITHER apply, it is OK, please continue on with the rest of the
assignment)
§ Federal and state legislation that supports fair workplace practices
(Tell what these are–research this or you should find in your text)
§ The responsibilities of human resource managers and their
implications concerning race, culture, age, gender, sexual orientation,
spiritual or religious beliefs, and disabilities (Research this or you should
find in your text)

10. § How risk management strategies support equity within the workplace
(What is risk management? Why is it important in agencies? Research
this or you should find in your text)
§ Why issues of diversity within the workplace are paramount for
human service workers and for management of human service
organizations (How do diversity issues affect the agency? Research this
or you should find in your text)
§ How this experience or observation may influence issues of diversity
with your own original Dream Agency Idea or for Your Learning
Team’s choice for the Dream Agency and Presentation in Week 5. (If
you had an experience or saw discrimination, how will this influence
you with your practices with the Team’s chosen Dream Agency? It may
not at all, but there may be things you want to add in your Human
resources dept. or you may not change a thing. If you have not witnessed
or experienced anything, speculate on what you would like to include)
§ How this would apply to the development and management aspects of
human resources. (Each Agency has a Human Resources Dept. How
would you apply all of the above to the development of your Human
Resources Dept.?)
Format your report consistent with APA guidelines.
Submit in the assignment tab.
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11. BSHS 425 Week 3 Diversity in the Workplace Implications for
Human Resource Development (New Syllabus)
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1) Describe how diversity initiatives are becoming increasingly common
in order to reduce risks in human service organizations.
2) Describe one key piece of legislation (state of federal) that promotes
fair workplace practices.
3) Discuss the responsibilities of human resource managers and their
implications concerning race, culture, age, gender, sexual orientation,
spiritual or religious beliefs, and disabilities.
4) How do risk management strategies support equity within the
workplace?
5) Why are issues of diversity within the workplace paramount for
human service workers and for management of human service
organizations?
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12. BSHS 425 Week 3 Dream Agency Team Assignment Proposal
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BSHS 425 Week 3 Dream Agency Team Assignment Proposal
Part II: Plan (Proposal)–Due in Week 3
As a team you will discuss, share ideas and exchange your individual
assignments from Week 2. After review, you will discuss and agree on
ONE Dream Agency out of your group and then develop a proposal.
A proposal or your plan, will include the type of agency it is, the need,
the population served, how many staff and the type, etc.
NOTE: Pretend that you are trying to approach a funder who has money
to give you for your Dream Agency, but they first want to know what it
is all about. This is where the plan or the proposal comes in.
Many other people in the community will also be trying to get this
money for their Dream Agency. Therefore, your agency must shine on
paper!
It must include all of the components listed below in Part II.
Discuss the following with the team:
§ What population would you like to serve?

13. § What needs in your diverse communities are currently unmet? How
are cross-cultural needs and issues of diversity included?
§ What does this Learning Team feel passionate about in terms of
meeting a community need?
§ What values do Learning Team Members share in common?
§ What vision would Team Members like to see for their dream agency?
§ What might be the overall mission?
§ How will the general goals of operation entail?
§ Address agency objectives using the SMART acronym found the
“Specification of Objectives” section of Management of Human Service
Programs.
§ Include discussion on budget development and importance of resource
acquisitions such as grants, contracts, and contributions.
Discuss the dream agency vision, mission, and value statements for
strategic planning of dream human service organization as described in
the “Strategic Planning” section in Ch. 3, starting on pg. 48 in the text.
Include major goals and objectives for the Dream Human Service
Organization that contribute to effective program service design and
delivery.
Ensure objectives are clear and measureable through use of the SMART
acronym described in Ch. 3 of Management of Human Service Programs.
(pg. 95)
Write a 700 to 1,050-word plan (proposal) that identifies the following
for your dream human service program:

14. § Vision
§ Mission
Values statements for strategic planning of dream human service
organization
§ Major goals and objectives using SMART (pg. 61)
§ Budget development and management processes
§ Importance of resource acquisitions (grants, contracts, and
contributions)
Submit in Week Three.
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BSHS 425 Week 4 Community Agency Interviews Part IV
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BSHS 425 Week 4 Community Agency Interviews Part IV
Class,
Create a 10- to 15-slide Microsoft® PowerPoint® presentation that
integrates the findings from the Learning Team discussion from Week

15. One to Week Three, the Learning Team agency interview proposal, and
the interview findings.
The presentation should be comprehensive and highlight the key
findings of team member agency interviews. Include the following in
your presentation:
§ Introductory slide;
§ Six agency functions (one slide for each function);
1. Planning: vision, mission, goals
2. Design
3. Development of human resources
4. Supervision
5. Budget and management of finance
6. Monitoring and evaluation: What are the purposes and advantages?
How does information technology support the design process?
Please also discuss:
§ Role of leadership
§ Influence of environmental factors
§ Description of lessons learned
§ Conclusion slide with brief summary
**See Full Assignment in Student materials.
Submit the presentation on Day 7 (Monday) in Week Four.

16. Click the Assignment Files tab to submit your assignment.
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BSHS 425 Week 4 Intrinsic Motivation
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How can human service managers implement these strategies?
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BSHS 425 Week 4 Supervisory Roles & Theories of Motivation
Paper
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BSHS 425 Week 4 Supervisory Roles & Theories of Motivation Paper
Class,

17. Every agency has supervisors and you will need to understand the roles,
the strategies, and the approaches used to operate within a human
service agency.
Consider how this information may be applied to either your own
original idea for your Dream Agency or the Learning Team’s choice for
the Dream Agency.
Review objectives from Week Four and “The Supervisory Process” in
Ch.7 of Management of Human Service Programs.
Write a 1,050 to 1,400-word paper that presents how key elements of the
supervisory process are influenced by theories of motivation.
§ Clarify the prominent roles of a supervisor and discuss how a
supervisor uses the empowerment approach to achieve organizational
effectiveness.
§ Provide a brief overview of the theories of motivation presented in the
textbook that will work best within the development of your own Dream
Agency or your Team’s chosen Dream Agency.
§ Discuss why these strategies were selected. Specifically, what are the
anticipated benefits? What are the anticipated challenges?
§ Identify how the principles of motivation will be applied within an
empowerment environment.
§ Explain how motivation theory supports an organizational culture
wherein clients play the role of collaborative, active participants in
agency decision-making processes.
Format your report consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.

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BSHS 425 Week 5 Dream Human Service Program Team
Presentation Part III
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BSHS 425 Week 5 Dream Human Service Program Team Presentation
Part III
Part III: Presentation
Everything in this class is tied together. Review everything read and
written , including papers and posts to see how all of the information
has been discussed to prepare you for the Final Presentation in Week 5.
Discuss among Learning Team members highlights of different
perspectives presented within each team member’s individual papers.
Address the key elements that best describe the Learning Team’s
collaborative Dream Agency.
By now, the team should have agreed on ONE Dream Agency that
includes a specific marginalized population, addresses issues of diversity,
and includes a succinct mission, purpose, goals, and objectives that are
clear and measurable.

19. Create a MS® PowerPoint® presentation of 10 to 15 slides to illustrate
the application of the conceptual framework for human service
management from Figure 1.1, Ch. 1, pg. 9 in the text.
Incorporate the team’s Dream Human Service Agency and include the
following elements:
§ Six elements of human service management, including an explanation
of how leadership influences each element to contribute to your
agency’s success.
§ A fictionalized community meeting that announces the GRAND
OPENING of the Team’s Dream Agency: Ensure that, agency leaders,
staff, potential clients, beneficiaries, other pertinent stakeholders are
included in the empowerment approach that uses a systems perspective
of management. (Refer to the 12 principles in Ch. 4, pg. 95.)
§ Clearly describe the Learning Team’s Dream Agency. Ensure that the
mission, purpose, goals, and objectives use the SMART strategies in Ch.
3 of the text.
§ A minimum of the following people and their roles should be
described and included in your presentation.
§ Program administrator(s)
§ A staff member
§ A prospective client
§ A board member
**Use Speaker notes if necessary.
Submit the presentation on Monday, Day 7 in Week Five.
Click the Assignment Files tab to submit your assignment.

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BSHS 425 Week 5 Ideal Human Service Organization
Framework (New Syllabus)
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Ideal Human Service Organization Framework
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BSHS 425 Week 5 Organizational Change & Leadership from a
Systems Perspective Paper
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BSHS 425 Week 5 Organizational Change & Leadership from a
Systems Perspective Paper

21. Individual Assignment: Organizational Change & Leadership from a
Systems Perspective Paper
Consider the characteristics of either YOUR idea for the Dream Agency
or the ones your team members agreed upon in Week 3.
Write a 1400-to 1750-word paper that answers the following questions:
§ What kind of leadership you believe would best benefit the dream
agency?
§ How did you come to this conclusion given factors that comprise this
human service program and given qualities and characteristics of the
staff?
§ What leadership traits, competencies, and theories would be most
appropriate for the ideal leader of your dream agency?
§ From a systems perspective, what is the organizational force that
binds and energizes each element and function of human service
management?
§ What are the important managerial elements or subsystems (six
functions) that work together to contribute to the efficacy of your dream
human service organization?
§ What is leadership’s role in this conceptual framework for human
service management?
Format your report consistent with APA guidelines.
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BSHS 425 Week 5 TED Talks Margaret Heffernan

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BSHS 425 Week 5 TED Talks Margaret Heffernan
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