1. SOE/National
Agency
Performance Update IssuesandConstraintsforNotingbyABG
PNG Customs PNGCS recalls it is not easy task to carry our
mandatedfunctionsinrevenuecollection,facilitation of
trade & travel and border security & community
protection without your support. Over the years we
share with you some of the highlights:
1. Overseas vessels and light craft are now being
cleared in Bougainville.
2. Imports and Exports are being facilitated in Buka
and Kieta regularly.
3. Increase in staffing from 2 to 8 staff most of who
are educated Bougainvilleans.
4. We have established Offices in Buka, Arawa and
Kangu Buin since 2005.
5. Improved revenuecollectioninImportExciseand
GST.
6. Regular ongoing targeted National Joint Agency
Awarenesses into border areas of Bougainville
since 2009.
7. Allocation of Sate Land by ABG Lands to build
Institutional House at Sohano in 2009.
8. Housing provided for Port Manager at Kubu no
cost byABG in 2010.
9. Funding and resourcing by ABG on resourcing
and operational costs of awareness programs in
2012.
10. Upgrade of Buka Office to configure online
clearances in future.
11. VSAT communication to kick start next year.
12. Funding of K20 000 each byABG Commerce &
Trade to fund security fees of 2 x licensed
Customs Brokers in 2007.
Thesehighlightscome withitschallengesas
an agency in Bougainville. We know the
enabling environment in Bougainville will
have to be managed better with your
support. The keychallenges ahead:
1. Allocationof State Landin Arawa for
Office& Housingestablishment.
2. Basic processingcentrefortravellers
andborder crossersat Kangu.
Landownerssupportrequired
3. Vehicleto support allactivities.
4. Improvementof communication
facilitiesinArawa and Buin
5. EstablishmentofSirowai/Kekere
Office.Landownersupport required
6. Establishmentofcheckpointsat Buka
andAropa Airports
7. ImmediateimprovementstoBuka Kieta
andLolohowharves to accommodate
international bondyard for overseas
goods.
8. Immediateconcernsonirregular
unreportedtravelingby foreignersand
citizensat the bordersnot managed.
9. Revenue lossdue to minimal
awarenessandlackof supporting
environmentto supportcashand
taxableeconomy.
10. Ruleof law & risk issues affecting
progressof governmentintervention
programsintoborderareas.
RECOMMENDATIONS
Ourroad is clearbrightas we have set the
platform for other better developmentsto
come.
PNGCSis open to dialogueIbelieveour
effortscan bemanaged underaMOU,a
taskournew SeniorOfficerwill lookat.
I hopethese challengeswillbelookedat
seriouslyunderthe newjoint agency
arrangementswithABG Commerce&Trade
Departmentinthe years ahead.
Departmentof
Labourand
Industry
• OFFICERELOCATION
• INSPECTIONSOF 56BUSINESS HOUSESIN
BUKA
• COLLECTIONOF K2550.00AS NON-TAX
1. Lackof accommodation for staff: This
has greatly disadvantaged our level of
performance. We are yet to see any
development of the much said

2. REVENUE (RECORDED)
• COMPLETED 56COMPLAINTS
• VEHICLE PURCHASED
• STAFF ACCOMMODATIONLANDIDENTIFIED&
ALLOCATED
• OFFICEMAINTAINED
• SOMELIGHT OFFICEEQUIPMENT PURCHASED
• ABG/DLIR MOUINITIATED
• 20 IFS CANDIDATES SELECTED
• IFS TAILORING TRAINING DONE
• MWDK3.50 AWARENESS
• 2015AWP & BUDGET SUBMITTED
• COMPUTERWORKSTATIONSNETWORK
INSTALLED.
accommodation/s for staff on the ground.
We travel far distances to our work place
and an officer spends his time awayfrom
family members during the week using
the office for his accommodation. An
allotment has been made available for
DLIR at Sohano Island which is yet to be
developed for staff accommodation.
2. Lack of office facilities: Lack of office
facilities including tables, chairs,
computers, telephone/fax, and
stationeries have left us begging around
for such services to use. We have to
operateas suchbecausewe are required
andrequested to provide reports, address
minorindustrialissues,andimplementthe
Department of Labour and Industrial
Relations’policies. The current trend can
reflect negativelyon the DLIR.
3. Lack of training: We are expected to
carryout DLIR activities without proper
knowledge and skills and in the end we
would be blamed for non-performance at
the provincial level. Further still we could
be blamed for ill-advice. We therefore
need training on Labour Laws and
Industrial Relations. Afull-time academic
training program would be more
appropriate to gain in-depth knowledge
and skills in the area.
4. Lackof funds: Lack of funds has been a
great hindranceto our operations. If given
some financial powers like having petty
cash available we could purchase
stationery items, other equipment and
even support our inspection activities. In
our past inspections we have used
personal funds moving around in the
scourging Buka sun.
5. Revenue Collections: Employers are
referred to register and renew their
licenses for factory registration, trade
licensesfees,inflammableitemsfees and
employment agent fees with appropriate
DLIR sections/divisions in Port Moresby.
These are the tasks we are supposed to
perform in the region. Lack of capacity
has hampered this greatly.
RECOMMENDATIONS

3. Therecommendations provided below are of
urgency and need to be observed. The
following recommendations can give the
office some light in carrying out DLIR
activities and in carrying out its services.
1. This report be taken as it is and
deliberated further by appropriate
authorities within the DLIR and ABG.
2. Official launching of the MOU and DLIR
Office in Buka is considered in the
medium.
3. Awareness and education on DLIR
programsandservicesis carriedoutwithin
the preceding months.
4. Appropriate training for the staff on the
ground is carried out immediately.
5. Capacity building of the office with
necessary equipment and facilities to be
carried out.
6. Consider supporting the office with some
funds to carryout its activities.
7. Accommodation for staff on the ground to
increase efficiency and raise staff
performance.
8. Transport means for the staff to carry out
DLIR activities in the districts effectively.
9. Office maintenance recommended as
important.
CONCLUSION
We can only hope for the best outcome from
this report. The issues highlighted are of
paramount. Justifications provided should
support our plea for support for the good of
the Department of Labour and Industrial
Relations in Bougainville and PNG.