1. Atef Youssef Aziz
Mobile: (012)86820401
Nationality: Egyptian
Date of birth: Nov 12, 1985
Military service: Finished
Email: atef.web.developer@gmail.com
Objective
Seeking a position in a reputable organization with challengingworkingenvironment, competitive career
opportunities whereby my educational,experience & interpersonal skillscan beused and emphasized. I
believe I can best utilizeand enhance my qualificationsand my experience in IT in addition to my
communication skillsto be an added valueto your organization.
Work Experience
July 2014 till now IntercomEnterprises
MS Dynamics CRM/ Applications Senior Consultant
Projects
• Presales,SalesandOrderManagement(MSCRM): CustomizeCRMtoautomatecompany
operation
• Costsheet(MSCRM(WebandOutlookforofflinesupport),WebDevelopment,andProject
Server): isa fullyintegrated framework forquotationsizingused by thesolution salesandsales.The
outputof this operationisan automated official technical and financial proposal.
• SalesandSolutionSalesTargetManagementModule: thismoduleincludes creatingprocedures
to calculatetheSalesand Solution SalesTeam,Managersand Directorstarget,Pipeline,Commitments,
and Achievements.
• Implementation ofCRM2015 forwww.Gtechs.me
• Responsible for Change ManagementProcess(ChangeManager Role) asa partof theITIL
implementationin ourorganization.
Job Responsibilities
• ProjectPlanning,monitoringand task assignmentfor teammembers.
• Build theteamprojectserver to maintain alltasksand teammember sourcecode.
• Understand functional requirements.
• Deploy,Customize(FormCustomization, Workflows,Plug-ins ...etc.) and extend CRMto meetclient’s
requirements.
• Design andintegratebusinessprocessesanddatabetween CRMand other applications like(Project
Server) and ProjectServer 2010.
• Web Development(Design,Implement,UnitTestand Deploy)
• Reports design (MS SSRS).
• Manageend user training.
Nov 2011 – June 2014 Palm Hills Developments
MS Dynamics CRMSenior Consultant
Projects
• PHD(PalmhillsDevelopments)CRMV2.0: RebuildSales Cycleandintegratesystemwith Oracle
• BouncedChecksManagementModule
• CRMReportingDashboards

2. • DatauploadTool
• PHDCustomerCare/RequestSystem(IncidentManagement)
Job Responsibilities
• Understand clientfunctional requirements.
• Understand thefunctional capabilitiesandlimitationsforoutof thebox functionality aswell ascustom
development.
• Lead the systemsupportteamfor dailysupport.
• Deploy,Customize(FormCustomization, Workflows,Plug-ins ...etc.) and extend CRMto meetclient’s
requirements.
• Architect,Designbusinessprocesses and integratedata between CRM and other systems likeOracle
• Analyses hugeamountof datain order to developreports.
• Web Development(Design, Implement,UnitTestand Deploy)
• ProjectPlanning,monitoringand task assignmentfor teammembers.
• Build theteamprojectserver to maintain alltasksand teammember sourcecodeand build process.
Oct 2008 – Oct2011 Technology Egypt SAECompany
Senior Applications Developer
Projects
• EnetDesk:isaCaseManagementSystemthatintegrates with MS CRM
• Flexiprint PMCS: isafully automated workflow based Production Management and Control
system for the make-to-order industries with particularfocus on flexibleprinting,packagingand
label printingindustry.Offers uniqueindustry standard end-to-end business lifecyclebased on
secure workflow functionality with complete secure matrix functionality and advanced reporting
and BI engine. Easy to use web based functionality,designed to minimize operational errors with
enter once technology and complete electronic and/or paper based workflow approval cycles.
Job Responsibilities
• Investigation and implementation of new software design and development methodologies,
Solution design team member and Responsiblefor product releasemanagement.
• Data Analyses and report design
Mar 2007 – Sep2008 Technology Leaders Company
Application Developer
Projects
• Catholic Center for Cinema management Systems
Job Responsibilities
• Partof development team responsiblefor design and execution of IT projects.
Tools and IDEs
• MS Dynamics CRM 4.0/2011/2015
• MicrosoftOfficeSharePoint2010
• MicrosoftProjectServer 2010 (PSI)
• VS 2005,2008,2010 and 2012 (C#, Web Development)
• Source Control 2005,TFS 2010,2012

3. • MS SQL Server 2005,2008,2012 And FileMaker Pro
• MS SQL Server Reporting Services 2005 and 2008
• Web Design (CSS, HTML 5.0, Photoshop).
• LINQ, WCF and XML Web Services
• JavaScript,JSON, Ajax and JQuery
Other
 ITIL Foundation (Change Management)
Education
2002-2006
Faculty of Computer and Information Science, Department of Information Systems, AssiutUniversity
(78.1%).
Feb 2016
ITIL Foundation Certificatein IT Service Management
Languages
• Arabic – Native Language.
• English – Fluent (written and spoken).
Training
• Application Lifecycle Management (ALM) Using Microsoft Tools (VS 2012, TFS 2012) Workshop,
December 2012 Microsoft Building, Smart Village.
• Advanced CRM Health Check and Maintenance, Microsoft, Egypt Jan 2014.
• ITIL Foundation Course, SECC
References will be furnished upon request.