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Ite1 chapter1 - introduction to the personal computer
1.
© 2007 Cisco
Systems, Inc. All rights reserved. Cisco Public ITE PC v4.0 Chapter 1 1 Chapter 1: Introduction to the Personal Computer IT Essentials: PC Hardware and Software v4.0
2.
ITE PC v4.0 Chapter
1 2 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Chapter 1 Objectives 1.1 Explain the IT industry certification 1.2 Describe a computer system 1.3 Identify the names, purposes, and characteristics of cases and power supplies 1.4 Identify the names, purposes, and characteristics of internal components 1.5 Identify the names, purposes, and characteristics of ports and cables 1.6 Identify the names, purposes, and characteristics of input devices 1.7 Identify the names, purposes, and characteristics of output devices 1.8 Explain system resources and their purposes
3.
ITE PC v4.0 Chapter
1 3 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Information Technology (IT) Information Technology (IT) is a term that encompasses the relationship between hardware, software, networks, and technical assistance provided to users An IT professional is knowledgeable about computer systems and operating systems. This chapter will review IT certifications and the components of a basic personal computer system.
4.
ITE PC v4.0 Chapter
1 4 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public IT Technician Has specialized skills to install, maintain, and repair computers Computers include desktop, laptop, and personal electronic devices
5.
ITE PC v4.0 Chapter
1 5 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Education and Certification A successful IT technician has training and experience in the following: Personal computers, printers, scanners, and laptop computers Safe lab procedures Troubleshooting Operating systems Networks Security Communication skills Industry standard certification: CompTIA A+ European Certification of Informatics Professional (EUCIP) IT Administrator Certification (Modules 1 – 3)
6.
ITE PC v4.0 Chapter
1 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public CompTIA A+ Certification An A+ Certification candidate must pass two exams: 1. CompTIA A+ Essentials (220-601) covers the basic skills needed to install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and maintain basic personal computer hardware and operating systems 2. Advanced Exam – depends on required specialization IT Technician Field technicians work in both mobile and corporate technical environments Must pass CompTIA A+ (220-602) Exam Remote Support Technician Also called, call-center technicians, are responsible for assisting a customer without physically touching the customer’s computer Must Pass CompTIA A+ (220-603) Exam Depot Technician Also called Bench Technician, works in a workshop or computer lab
7.
ITE PC v4.0 Chapter
1 7 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public EUCIP IT Administrator Certification Covers the standards prescribed by the Council of European Professional Informatics Societies (CEPIS) Consists of five exams: Module 1: Computer Hardware Module 2: Operating Systems Module 3: Local Area Network and Network Services Module 4: Expert Network Use Module 5: IT Security
8.
ITE PC v4.0 Chapter
1 8 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Basic Personal Computer System A computer system consists of hardware and software components. Hardware is the physical equipment such as the case, storage drives, keyboards, monitors, cables, speakers, and printers. Software is the operating system and programs. The operating system instructs the computer how to operate. Programs or applications perform different functions.
9.
ITE PC v4.0 Chapter
1 9 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Computer Cases and Power Supplies Computer case Provides protection and support for internal components Should be durable, easy to service, and have enough room for expansion Power supply Converts AC power from the wall socket into DC Must provide enough power for the installed components and future additions
10.
ITE PC v4.0 Chapter
1 10 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Computer Cases Contain the framework to support and enclose internal components of the computer Typically made of plastic, steel, and aluminum Available in a variety of styles The size and layout of a case is called a form factor Computer cases are referred to in a number of ways: Computer chassis Cabinet Tower Box Housing keeps internal components cool Helps to prevent damage from static electricity
11.
ITE PC v4.0 Chapter
1 11 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Case Selection Factor Rationale Model Type Two main case models (one for desktop PCs and the other for tower PCs). The type of motherboard determines the type of case. Size and shape must match exactly. Size If a computer has many components, it will need more room for airflow to keep the system cool. Available Space Desktop cases allow space conservation in tight areas because the monitor can be placed on top of the unit. The case design may limit the number and size of the components that can be added. Power Supply Match the power rating and connection type of the power supply to the type of motherboard chosen. Appearance There are many case designs to choose from if it is necessary to have a case that is attractive. Status Display LED indicators that are mounted on the front of the case can tell you if the system is receiving power, when the hard drive is being used, and when the computer is on standby or sleeping. Vents All cases have a vent on the power supply. Some cases have more vents to dissipate an unusual amount of heat.
12.
ITE PC v4.0 Chapter
1 12 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Power Supplies The power supply converts alternating-current (AC) power coming from a wall outlet into direct-current (DC) power, which is a lower voltage. DC power is required for all of the components inside the computer. Cables, connectors, and components are designed to fit together comfortably. Never force any connector or component.
13.
ITE PC v4.0 Chapter
1 13 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Power Connectors Most connectors today are keyed connectors. Keyed connectors are designed to be inserted in only one direction. Each part of the connector has a colored wire with a different voltage running through it Different connectors are used to connect specific components and various locations on the motherboard: A Molex connector is a keyed connector used to connect to an optical drive or a hard drive. A Berg connector is a keyed connector used to connect to a floppy drive. A Berg connector is smaller than a Molex connector. A 20-pin or 24-pin slotted connector is used to connect to the motherboard. The 24-pin slotted connector has two rows of 12-pins each, and the 20-pin slotted connector has two rows of 10-pins each. A 4-pin to 8-pin auxiliary power connector has two rows of two to four pins and supplies power to all areas of the motherboard. The 4-pin to 8-pin auxiliary power connector is the same shape as the main power connector, but smaller. Older standard power supplies used two connectors called P8 and P9 for AT motherboard to connect to the motherboard. P8 and P9 were unkeyed connectors. They could be installed backwards, potentially damaging the motherboard or power supply. The installation required that the connectors were lined up with the black wires together in the middle.
14.
ITE PC v4.0 Chapter
1 14 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Four Basic Units of Electricity Voltage (V) is a measure of the force required to push electrons through a circuit. Voltage is measured in volts. A computer power supply usually produces several different voltages. Current (I) is a measure of the amount of electrons going through a circuit. Current is measured in amperes, or amps (A). Computer power supplies deliver different amperages for each output voltage. Power (P) is voltage multiplied by current. The measurement is called watts (W). Computer power supplies are rated in watts. Resistance (R) is the opposition to the flow of current in a circuit. Resistance is measured in ohms. Lower resistance allows more current to flow through a circuit. Formulas V = IR P = VI
15.
ITE PC v4.0 Chapter
1 15 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Power Supplies CAUTION: Do not open a power supply. Electronic capacitors located inside of a power supply can hold a charge for extended periods of time.
16.
ITE PC v4.0 Chapter
1 16 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Internal Components
17.
ITE PC v4.0 Chapter
1 17 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Motherboards The main printed circuit board. Contains the buses, or electrical pathways found in a computer. Buses allow data to travel among the various components. Also known as the system board, the backplane, or the main board. Accommodates CPU, RAM, expansion slots, heat sink/fan assembly, BIOS chip, chip set, sockets, internal and external connectors, various ports, and the embedded wires that interconnect the motherboard components.
18.
ITE PC v4.0 Chapter
1 18 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Motherboard Form Factors The form factor of motherboards relates to the size and shape of the board. It also describes the physical layout of the different components and devices on the motherboard. Various form factors exist for motherboards. AT – Advanced Technology ATX – Advanced Technology Extended Mini-ATX – Smaller footprint of ATX Micro-ATX – Smaller footprint of ATX LPX – Low-profile Extended NLX – New Low-profile Extended BTX – Balanced Technology Extended
19.
ITE PC v4.0 Chapter
1 19 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Central Processing Unit (CPU) Known as the brain of the computer. Also referred to as the processor. Most important element of a computer system. Executes a program, which is a sequence of stored instructions. Two major CPU architectures related to instruction sets: Reduced Instruction Set Computer (RISC) Complex Instruction Set Computer (CISC)
20.
ITE PC v4.0 Chapter
1 20 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Central Processing Unit (CPU) To an operating system, a single CPU with hyperthreading appears to be two CPUs. The wider the processor data bus width, the more powerful the processor. Current processors have a 32- bit or a 64-bit processor data bus. Overclocking is a technique used to make a processor work at a faster speed than its original specification. MMX enabled microprocessors can handle many common multimedia operations that are normally handled by a separate sound or video card. The latest processor technology has resulted in CPU manufacturers finding ways to incorporate more than one CPU core onto a single chip.
21.
ITE PC v4.0 Chapter
1 21 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Cooling Systems Electronic components generate heat. Too much heat can damage components. A case fan makes the cooling process more efficient. A heat sink draws heat away from the core of the CPU. A fan on top of the heat sink moves the heat away from the CPU. Fans are dedicated to cool the Graphics-processing unit (GPU). Case Fan CPU Fan
22.
ITE PC v4.0 Chapter
1 22 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Read-only Memory (ROM) ROM Types ROM Types Description ROM Read-only memory chips Information is written to a ROM chip when it is manufactured. A ROM chip cannot be erased or re-written and can become obsolete. PROM Programmable read-only memory Information is written to a PROM chip after it is manufactured. A PROM chip cannot be erased or re-written. EPROM Erasable programmable read-only memory Information is written to an EPROM chip after it is manufactured. An EPROM chip can be erased with exposure to UV light. Special equipment is required. EEPROM Electrically erasable programmable read-only memory Information is written to an EEPROM chip after it is manufactured. EEPROM chips are also called Flash ROMs. An EEPROM chip can be erased and re-written without having to remove the chip from the computer. Basic instructions for booting the computer and loading the operating system are stored in ROM.
23.
ITE PC v4.0 Chapter
1 23 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Random-access Memory (RAM) Temporary storage for data and programs that are being accessed by the CPU Volatile memory, which means that the contents are erased when the computer is powered off More RAM means more capacity to hold and process large programs and files, as well as enhance system performance. Types of RAM: Dynamic Random Access Memory (DRAM) Static Random Access Memory (SRAM) Fast Page Mode DRAM (FPM Memory) Extended Data Out RAM (EDO Memory) Synchronous DRAM (SDRAM) Double Data Rate SDRAM (DDR SDRAM) Double Data Rate 2 SDRAM (DDR2 SDRAM) RAMBus DRAM (RDRAM)
24.
ITE PC v4.0 Chapter
1 24 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Memory Modules Dual Inline Package (DIP) is an individual memory chip. A DIP had dual rows of pins used to attach it to the motherboard. Single-sided memory modules only contain RAM on one side of the module. (SIMM) Double-sided memory modules contain RAM on both sides of the module. (DIMM).
25.
ITE PC v4.0 Chapter
1 25 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Cache and Error Checking Cache SRAM is used as cache memory to store the most frequently used data. SRAM provides the processor with faster access to the data than retrieving it from the slower DRAM, or main memory. Error Checking Memory errors occur when the data is not stored correctly in the RAM chips. The computer uses different methods to detect and correct data errors in memory.
26.
ITE PC v4.0 Chapter
1 26 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Adapter Cards Increase the functionality of a computer by adding controllers for specific devices or by replacing malfunctioning ports. Examples of adapter cards: Sound adapter and video adapter USB, parallel, and serial ports RAID adapter and SCSI adapter Network Interface Card (NIC), wireless NIC, and modem adapter Types of expansion slots: Industry Standard Architecture (ISA) Extended Industry Standard Architecture (EISA) Microchannel Architecture (MCA) Peripheral Component Interconnect (PCI) Advanced Graphics Port (AGP) PCI-Express
27.
ITE PC v4.0 Chapter
1 27 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Hard Drives and Floppy Drives Reads or writes information to magnetic or optical storage media May be fixed or removable The hard disk drive (HDD) is a magnetic storage device installed inside the computer. The storage capacity is measured in gigabytes (GB). A floppy disk drive (FDD) is storage device that uses removable 3.5 inch floppy disks that can store 1.44 MB of data.
28.
ITE PC v4.0 Chapter
1 28 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Optical Drives and Flash Drives An optical drive is a storage device that uses lasers to read data on the optical media. The two types are CD and DVD. A flash drive is a removable storage device that connects to a USB port. A flash drive uses a type of memory that requires no power to maintain the data. Some common drive interfaces: Integrated Drive Electronics (IDE) Enhanced Integrated Drive Electronics (EIDE) Parallel ATA (PATA) Serial ATA (SATA) Small Computer System Interface (SCSI)
29.
ITE PC v4.0 Chapter
1 29 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Internal Cables Data cables connect drives to the drive controller, which is located on an adapter card or on the motherboard. Floppy disk drive (FDD) data cable PATA (IDE) data cable PATA (EIDE) data cable SATA data cable SCSI data cable
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1 30 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Serial Ports and Cables A serial port can be either a DB-9, as shown, or a DB-25 male connector. Serial ports transmit one bit of data at a time. To connect a serial device, such as a modem or printer, a serial cable must be used. A serial cable has a maximum length of 50 feet (15.2 m).
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1 31 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public USB Ports and Cables USB is a standard interface for connecting peripheral devices to a computer. USB devices are hot-swappable. USB ports are found on computers, cameras, printers, scanners, storage devices, and many other electronic devices. Some devices can also be powered through the USB port, eliminating the need for an external power source.
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1 32 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public FireWire Ports and Cables FireWire is a high-speed, hot-swappable interface. Some devices can also be powered through the FireWire port, eliminating the need for an external power source. The IEEE 1394a standard supports data rates up to 400 Mbps and cable lengths up to 15 feet (4.5 m). This standard uses a 6-pin connector or a 4-pin connector.
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1 33 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Parallel Ports and Cables Parallel ports can transmit 8 bits of data at one time and use the IEEE 1284 standard. To connect a parallel device, such as a printer, a parallel cable must be used. A parallel cable has a maximum length of 15 feet (4.5 m).
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1 34 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Network Ports and Cables A network port, also known as an RJ-45 port, connects a computer to a network. Standard Ethernet can transmit up to 10 Mbps. Fast Ethernet can transmit up to 100 Mbps. Gigabit Ethernet can transmit up to 1000 Mbps. The maximum length of network cable is 328 feet (100 m).
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1 35 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public PS/2 Ports and Audio Ports A PS/2 port connects a keyboard or a mouse to a computer. The PS/2 port is a 6-pin mini-DIN female connector. Line In connects to an external source Microphone In connects to a microphone Line Out connects to speakers or headphones Gameport/MIDI connects to a joystick or MIDI-interfaced device
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1 36 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Video Ports A video port connects a monitor cable to a computer. Video Graphics Array (VGA) Digital Visual Interface (DVI) High-Definition Multimedia Interface (HDMi) S-Video Component/RGB
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1 37 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Input Devices Input devices used to enter data or instructions into a computer: Mouse and Keyboard Digital camera and digital video camera Biometric authentication device Touch screen Scanner Fingerprint scanner Digital camera
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1 38 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Monitors and Projectors The most important difference between these monitor types is the technology used to create an image: Cathode-ray tube (CRT) monitor is the most common monitor type. Most televisions also use this technology. Liquid crystal display (LCD) is commonly used in laptops and some projectors. LCD comes in two forms, active matrix and passive matrix. Digital light processing (DLP) is another technology used in projectors.
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1 39 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Other Output Devices Printers, Scanners, and Fax Machines - Printers are output devices that create hard copies of computer files. Other all-in-one type printers are designed to provide multiple services such as printing, fax, and copier functions. Speakers and headphones are output devices for audio signals. Most computers have audio support either integrated into the motherboard or on an adapter card. Audio support includes ports that allow input and output of audio signals. Speakers Headphones
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1 40 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public System Resources System resources are used for communication purposes between the CPU and other components in a computer. There are three common system resources: Interrupt Requests (IRQs) Input/Output (I/O) Port Addresses Direct Memory Access (DMA)
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1 41 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Interrupt Requests (IRQs) IRQs are used by computer components to request information from the CPU. When the CPU receives an interrupt request, the CPU determines how to fulfill this request. The priority of the request is determined by the IRQ number assigned to that computer component. Today, most IRQ numbers are assigned automatically with plug and play (PnP) operating systems and the implementation of PCI slots, USB ports, and FireWire ports.
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1 42 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Input/Output (I/O) Port Addresses Used to communicate between devices and software. Used to send and receive data for a component. As with IRQs, each component will have a unique I/O port assigned. There are 65,535 I/O ports in a computer. They are referenced by a hexadecimal address in the range of 0000h to FFFFh.
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1 43 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Direct Memory Access (DMA) DMA channels are used by high- speed devices to communicate directly with main memory. These channels allow the device to bypass interaction with the CPU and directly store and retrieve information from memory. Only certain devices can be assigned a DMA channel, such as SCSI host adapters and sound cards. Newer computers have eight DMA channels that are numbered 0 to 7.
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1 44 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Chapter 1 Summary This chapter introduced the IT industry, options for training and employment, and some of the industry- standard certifications. This chapter also covered the components that comprise a personal computer system.
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1 45 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
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