The above infographic highlights the technologies that can be used to upscale your contact center operations and provide enhanced customer experience and service. It also depicts the importance of agent desk optimization, omni-channel customer experience and costs associated with poorly optimized contact centers. Learn more about the Aspect software tools here: http://www.aspect.com/in/ You can connect with Aspect Software India by clicking on the following links: 1. Facebook: https://www.facebook.com/AspectIndia 2. LinkedIn: http://bit.ly/linkedinaspectindia 3. Twitter: https://twitter.com/AspectIndia