Mr. Ashok Jugran, Director of Airline Solutions at WNS Global Services, gave a talk called "Voice of Customers" at IBS Business School's Corporate Conference that was the most interesting part of the forum. IBS thanked Mr. Jugran for sharing his valuable knowledge and time at the event, as they believe it will help develop the sector and help companies create better strategies to satisfy customers. IBS looks forward to Mr. Jugran's participation in future events.

1. Wednesday, May 20, 2015
Mr. Ashok Jugran
Director
Airline Solutions -WNS Global Services
Pune
Dear Mr. Jugran
IBS-Business School, Dehradun would like to thank you for taking part in our Corporate Conference.
Your talk on “Voice of Customers” was the most interesting in the forum. It was an honor for IBS to
have you as our resource speaker.
We believe that the knowledge you have shared will help immensely in the development of the sector
and eventually translate into better program that will help the corporate to device a proper strategy
to satisfy their consumers’.
We know your time is precious and we are grateful you shared some of it with us. We look forward to
your participation on future events.
Again thank you. We hope to see you soon.
Very truly yours
Dr. Amit Joshi
Conference Coordinator