3. 211 Orange County is a nonprofit
501 (c)(3) organization offering a
comprehensive information and
referral system linking residents to
community health, human
services, and support
Dial 211, (888) 600-4357, or visit
211oc.org
Agency Overview
4. 2-1-1 History
to help people find the help they need
1984
Info Link
Orange County
2005
Designated
service provider
2006
Formally
changed to 2-1-1
Orange County
5. 2-1-1 Orange County links residents
to community health, human
services, and support
2-1-1 Orange County also serves as a
crucial public information system
during local disasters
Available 24/7, multilingual
Information & Referral Specialists
connect clients utilizing a database
with information on more than 4,000
programs
Simply put, 211 is to social services
what 911 is to emergency services
Mission, Goals, Objectives & Strategies
6. 2-1-1 Funding Sources
to help people find the help they need
County of Orange
Children & Families Commission
Orange County United Way
7. 2-1-1 Clients Served
to help people find the help they need
87%
12%
1% 0%
Languages
English
Spanish
Vietnamese
Other
7%
23%
5%
60%
5%
Ages
0-5
Children 6-11
Youth 12-24
Adult
8. 2-1-1 Clients Served
to help people find the help they need
Community
Events
Radio &
Television
Word of
Mouth
9. 2-1-1 Information & Referrals
to help people find the help they need
basic human
services
physical and
mental health
resources
employment
support
services
programs for
children &
youth
support for
disabled
individuals
support for
seniors
family
programs
transportation
services
disaster &
community
crisis support
10. 2-1-1 Staff
to help people find the help they need
resource
dept
outreach
dept
information
& referral
specialists
11. 2-1-1 Strengths & Limitations
to help people find the help they need
•great to their employees &
interns
•extensive training
•flexible weekday hours
•high employee
morale/feelings of inclusion
•perfect for any certificate
•no weekend hours
This presentation demonstrates the new capabilities of PowerPoint and it is best viewed in Slide Show. These slides are designed to give you great ideas for the presentations you’ll create in PowerPoint 2010!For more sample templates, click the File tab, and then on the New tab, click Sample Templates.
211 is a nation-wide information and referral system.
Started in Irvine in 1984 because there was no hospital in the city. It was created as a means of advocating for the establishment of a hospital and constructing additional human services within the city.