Field visit assignment. Managing firms 1. System description exercise 2. System improvement 3. Quick scan audit For detailed report, DM.

1. SIXTY KMPH
Travel Services
Aranya Kundu
Ashish Diwakar
C K Anand
Harigovind Revindran
Instructor:
Chetan Soman

2. Context
● SIXTY KMPH Travel Services was founded in 2004 by
pioneer in the field of Employee Transport Solution
● Expertise in providing adequate comfortable,
punctual & quality rides to employees of our
valuable clients in 24x7x365 environment across
Pan India
● Over 15 years of experience
● specializes in planning, deployment and executing
all types of travel needs

3. Services Offered
➔ Tourism
For customized travel based needs.
Details are carefully considered to
create an enjoyable journey.
➔ Employee transport
Fleet size of more than 500 vehicles.
Cost effective, safe, secure, and
comfortable rides to corporates
➔ School Fleet
Verified drivers, in-vehicle GPS, Panic
button,CCTV surveillence.
Readily served some of the top-tier
schools in the city

4. TARGET MARKETS
ON GOING
PARTNERSHIPS
● Accenture
● Hewitt
● Aon
● Bank of america
● KPMG
● SMEs
CORPORATE
TRANSPORT

5. PRINCIPLES OF SERVICE PROVISION
● CUSTOMER ORIENTED
● PROACTIVE EMPLOYEES
● OPEN AND HONEST COMMUNICATION
● COST EFFECTIVE SOLUTIONS

6. CALL COSTING ITINERARY PLANNING CARS
CUSTOMER
MEET UPS
PURCHASE ORDER
REVENUE RECOGNITION
(50%)
REVENUE RECOGNITION
(50%)
CUSTOMER
REVIEWS
TIME OF
SERVICE
PROCESS FLOW DIAGRAM

7. FIREPOWER
100
EMPLOYEES
FOR
PROFESSIONAL
SUPPORT
FLEETS AVAILABLE 50
DRIVERS AND
CHAUFFEURS
● 450 ATTACHED
CARS
● 10 TRAVELLERS
● 2 BUSES

8. Milestones
2004 2004-2018
April 2004
60KMPH Travel Services
started for Outstation Visit
Car rental portal
May 2008
Tied up with Accenture and
entered the ETS Market
April 2010
Announced prolific
presence in ETS Sector with
around 10 SMEs
November 2015
Acquired almost 20% of
Delhi NCR market
October 2018
Turnover reaches
10 million rupees

9. SYSTEM IMPROVEMENT?
YES!
• AUTOMATED BOOKING VIA ONLINE PORTALS
• FOCUS ON SKILLS AND ATTITUDES OF SERVICE PERSONNEL
• TARGET MARKET HORIZON SHOULD BE WIDENED