1. BRITISH AMERICAN
TOBACCO
August 10,2010
Brilish American Tobacco (Supply Chain WE) Limited
Regent Park Road
Millbrook
Southampton
S0158TL
Tel +44 (0) 2380 793 701
Fax +44 (0) 2380 779 71 5
www.bat.com
To Whom It May Concern,
It is with great pleasure I recommend Arben Tabaku whom I have known for the past
2 years while he worked in our company in the position of Logistics Executive for
Albania and Kosovo. I have been the single point of contact in supply chain for Arben
and had day-to-day contact with him regarding any supply chain related issues.
Arben Tabaku is a very professional, enthusiastic and hard-working person. On
various occasions he has proved his deep knowledge of supply chain and commitment
to his role. He had been managing Albania and Kosovo demand for five different
factories and proved to be very efficient and dedicated.
Arben is organized, efficient, extremely competent, and had an excellent rapport with
me while working together. His communication skills, both written and verbal are
excellent.
It is with great pleasure and pride I recommend Arben Tabaku.
Sincerely,
!~
Bonnie Kovacs
,
I~
Customer Service Coordinator
Supply Chain Western Europe
BAT (Supply Chain WE) Ltd.
Regents P~r1<Road. Millbrook,
Southampton 5016 8TL England
'.fAT Registration number: R021981425
British American Tobacco (Supply Chain WE) Limited Registered in England and Wales no. 520311 3
Registered Office: Globe House 1 water Street London WC2R 3LA

2. Operations
Western Europe
Supply Chain Service Centre
British American Tobacco (Romania) Investment SRL
17-19 Laboratorului St.,100070 Ploiesti, Prahova, Romania,
Tel: +40 (0)244 598 500, Fax: +40 (0)244 599 672
To Whom It May Concern:
I'm writing this letter to comment on the professional performance of Mr Arben Tabaku, during the period he
has been working with me. For the last 6 months, I have been the Account Handler for South Eastern Europe
Area (Romania, Bulgaria, Serbia, Montenegro, Albania and Kosovo)
Mr. Arben Tabaku was my single point of contact for all issues related to Albania and Kosovo.
I have been consistently impressed by both his attitude towards his work and his performance on the job. Due to
his exceptional performance, dedication, efficiency and effectiveness on the job, volumes and sales targets for
Albania & Kosovo 2009 were successfully delivered.
Arben placed and revised orders according to procedures; maintained direct contacts with Supply Chain for
South Eastern Europe Area to coordinate and approve the production dates according to the stock; provided
banderols to factories on due time and delivered finished goods in accordance with forecasts and dates. During
his working period, entire processes of stock build in both end markets were successfully completed.
Additionally, all necessary documentation for finished goods and other import materials were prepared by him
on time; goods were custom cleared on day of arrival and subsequently received and stored. These procedures
have also taken place on public holidays.
Arben is very bright and motivated. He demonstrates tact and discretion in preparing, disclosing and handling
information. He possesses superior organizational and time management skills. He is able to prioritize, manage
multiple tasks and meet deadlines. He is able to efficiently respond in a calm and effective manner to a variety
of demands. Arben establishes and maintains good working relationships with all levels of the organization and
he's able to communicate clearly and distinctly. He is highly intelligent and has good analytical and
communication skills. Arben is a quick learner and has shown the ability to digest large volumes of information.
He is able to work independently or in a team setting. I particularly appreciate Arben's willingness to take
initiative to help the organization serve its constituents more fully.
In conclusion, I have no hesitation in recommending Mr. Arben Tabaku to your organisation and I'm certain
that, if selected, his brightness, creativity, common sense, loyalty, commitment, self confidence and integrity
would make him an outstanding member of your team.
Sincerely yours,
Emanuel Eduard Ionescu
Account Handler South Eastern Europe Area
Email: Emanuellonescu@bat.com
Mobile: +40731492132
BRlTlSH A.MtRICAN
TOB.·C(O