Increase Plant Sales and Customer Satisfaction at Our Garden Centre

PLANT AREA WHERE ARE WE NOW? WHERE DO WE WANT TO BE? HOW WE ARE GOING TO DO THAT?

where are we now? ,[object Object]

SWOT – plant area ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

where do we want to be? ,[object Object],[object Object],[object Object],[object Object]

plant sales ,[object Object],[object Object],[object Object],[object Object]

priorities ,[object Object],[object Object],[object Object],[object Object]

active selling – customer service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

hot spots ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

best sellers ,[object Object],[object Object],[object Object]

promotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

advertising plant guarantee ,[object Object],[object Object],[object Object],[object Object]

theatre displays ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

living labels ,[object Object],[object Object],[object Object],[object Object]

presentations, demonstrations and special events ,[object Object],[object Object],[object Object],[object Object]

plant of the week ,[object Object],[object Object],[object Object]

planting containers and hanging baskets ,[object Object],[object Object],[object Object],[object Object],[object Object]

link sales and special offers ,[object Object],[object Object]

weekly chat with staff ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

customer care issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

customer care issues ,[object Object],[object Object],[object Object],[object Object],[object Object]

utilising staff skills ,[object Object],[object Object],[object Object],[object Object]

utilising staff skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer service Organising + supervising A.C. Plant care M.M Displays P. B.

team work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer service Organising A.C. Plant care M.M. Displays P.B.

efficiency issues ,[object Object],[object Object],[object Object],[object Object],[object Object]

Thank you Anna Krakowska Plant Area Manager

Increase Plant Sales and Customer Satisfaction at Our Garden Centre

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