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Costco
1.
Angela Zhang (angzhang)
2.
Problems
3.
Solution
4.
Solution
5.
Persona
6.
Growth in Sales
7.
Business Model ● Bulk
Purchasing + Samples ● Pricing (< 15% markup) ● Membership Cards
8.
History 1954 1976 1983 Jeffrey Brotman & James Sinegal
1993 1997 PriceCostco
9.
Leadership ● Craig Jelinek ●
Since Fedmart, CEO since 2012 ● “You know what? People will always have to eat, I never forgot that. You always know there's going to be work."
10.
What’s Hot?
11.
What’s Hot?
12.
Secret Sauce ● Exclusive
Club ● Return Policy ● Employee Treatment
13.
Competition Wholesale Goods Membership $60
$45 $119 Instant Services Food Court
14.
Prediction - Success ●
91% renewal rate ● 98.5 million total membership, 1.3 million new members ● ~762 stores total, UK/China openings
15.
References https://finance.yahoo.com/news/costco-announces-7-4-growth-163810189.html https://goodcheapeats.com/8-reasons-to-shop-at-costco/ https://www.cheatsheet.com/money-career/went-to-costco-first-time-and-loved-it.html/ https://www.forbes.com/sites/glennllopis/2011/01/31/the-costco-factor-to-win-the-business-game-you-need-to-change-how-you-think/#2 efd53f6626d https://www.businessinsider.com/costco-first-store-opened-vintage-photos-2019-2#at-that-point-the-chain-boasted-17-locations-13-milli on-members-and-3740-employees-according-to-costcos-website-24 https://www.britannica.com/topic/Costco
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