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RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
Who am I and
Why Should you
Listen to me?
ANDREWHART
Founder ofRevCleanMarketing
Host ofThePressure WashersPodcast
• WeonlyworkwithExteriorcleaningcompanies
• W
eonlyworkwithonecompanyperregion.
• Wehavegeneratedhundredsof thousandsof dollarsforourcustomers
throughdigitalmarketin.
g
THISISWHATW
EDO.
OURMISSION IS
TO TRIPLE THE SALES
OF100 EXTERIOR CLEAN/NC
COMPANIES INTHENEXT5YEARS.
MARKETING
REV UP YOUR CLEANING BUSINESS
Overview
• The2022UltimateGuideto marketingyour Exterior
CleaningBusiness
• Whyyour marketing efforts arefailing
• Our sixpronged approachto generating leads
for your business
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RE CLEA N
MARKETING
Har var d Study
REV UP YOUR CLEANING BUSINESS
• 1979 InterviewofGrads
• 84% NoSpecificGoals
• 13%hadgoals but notwritten down
•3% hadclear,writtengoals& planstoaccomplish them
Results:
• The13%oftheclasswhohadgoalswere
earning, onaverage, twiceas muchasthe
84%whohad nogoalsat all
•Even morestaggering- the3%who had
clear,writtengoalswereearning,
onaverage, tentimesas muchasthe
other97%puttogether.
MARKETING
REV UP YOUR CLEANING BUSINESS
Goal Setting Framevvork
• Y
ouneedto havewritten goalsandplans
• Y
ouneedto setat aminimum:
• 1 Y
earGoal
• Quarterly Goals
• Monthly Goals
•Y
ouMUSThaveastoppingpoint at the
beginning of eachnewyear& endof each
quarter to reflect(howdidyoudobasedon
what yousetfor yourgoal& what areyou
goingto dogoingforward)
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
What are your
Goals for 2022?
• Whatisyour revenuetarget?
• Howmuchisthat monthly?
• Howmanycallswillthat require?
• Whatisyour averagetransaction value?
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
What are your
Goals for 2022?
Example:
• Whatisyour revenuetarget? $1Million
• Howmuchisthat monthly? $83,000
• Whatisyour averagetransaction value? $800
• Howmanycallswillthat require? 104/month
(divide monthly target byaveragetransaction value)
MARKETING
REV UP YOUR CLEANING BUSINESS
Hovv m a n y Leads
vvill you need?
• Whatisyour average conversion rate from
caller to booked call?
• Divide yourcalltargetbyyour conversion rate
MARKETING
REV UP YOUR CLEANING BUSINESS
Hovv m a n y Leads
vvill you need?
• Whatis your average conversion rate from
caller to booked call?50%
• Divide your calltarget by your conversion rate:
104calls/ .5=208Leads per month
RE
WHEEL •
SocialMediaAdvertising
Facebook& lnstagramAds
CustomAudiences
Retargeting
YOUR
XTERI
O
LEANIN
COMPANY
SearchEngineMarketing
Goog
le Adwords/Pay·Per·Click
LocalServiceAds
RE
WHEEL •
SocialMediaAdvertising
Facebook& lnstagramAds
CustomAudiences
Retargeting
YOUR
XTERI
O
LEANIN
COMPANY
SearchEngineMarketing
Goog
le Adwords/Pay·Per·Click
LocalServiceAds
IS YOUR WEBSITE OPTIMIZED
F O R CONVERSION
(VISITOR TO CALLER)?
R E C L E A N
M A RK ETING
REV UP YO UR CLEANING B USI NESS
YOUR WEBSITE IS
THE HUB
< W
E
B
S
I
T
E >
W H Y ?
...is getting your website built
to convert important to you?
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
Why is conversion so important?
SCENARIO1:
1,500Visitors perMonth
5%Conversion
75Calls / Leads
30%CloseRate
22BookedJobs
$450AverageTransaction
$10,125
SCENARIO2:
1,500Visitorsper Month
15%Conversion
225Calls / Leads
30%CloseRate
67BookedJobs
$450AverageTransaction
$30,150
Triple the Leads
& Revenue
DO YOU HAVE THE P H O N E
N U M B E R IN T H E TO P RIGHT
CORNER ON EVERY PAGE?
• • ovll'Zb:tySOMv.ash +
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Abo11tUt. locolioM Sen-i , Commettiol 8190 C«t!ortUt.
Soft Woshing: The Alternative to
Pressure Washing
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i gulf2baysoftvvash.com
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Our Services e
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Roof Cleaning
Roofcleaningrequiresa specialized soft washmgtechnique. Thfsis the onlysafe
aodeffectivemethod to remove algae,mossandother buildupwithoutdamaging
theshingles
learn More 0
Siding Cleaning
Gettingyourhomeexteriorprofessionally deaned c3n help preventthe
spread ofhatmful bact,ma,1mped1ngcostlyrep.au'$ andkeepingyourhome
beautiful.Gulf2Bayprovideshousewash i1
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homeIsleft lookinglikenew
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BAD M O B I L E W E B EXPERIENCE
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See how yoor siteperforms,reveal whyIt'sslowandd1srover
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Latest Performance Report for:
http://gulf2baysoftwash.com/
Reportgenerated: Man, Aug 9, 202110 35AM-0700
Test Serverlocallon: M Vant:rANer, Canada
Us,ng: G) Chmme (De!lctcp) 9004430212. l.Jghthouse 74.0
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IS YOUR WEBSITE
O P T I M I Z E D F O R SEARCH
ENGINE RANKINGS?
• • lsfip SoftWash
ing +
f- C Q https://gu1f200ysoltwas.h.corrv'islp-sott-washlng/
AboutUs lo,cotions Services Commercia
l Blog Conrod Us
J] Islip Soft Washing: A Powerful
Approach to Cleaning Exterior
Eco-Friendly Solutions
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The New Standard for Exte rnal Cleaning Products.
• limited or No Use of Fossil Fuels • low VOC Emissions
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About 201
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(42)· Pl'ess-.nwa&tllr,g &ervlce
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Opon CIOIKl&5PM
SuffolkPowerWashcng
5 0 (6) •P-rt1$$1,1,..wa&lwlg581'W.'.)8
Say Snore , NY (631)532-8191
Open Cloie98PM
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AboutU
s locorions Services Commercial &log ConladUs
Blog
Get those dark streaks off your
gutter!
MiylS,Nll byguim:i.y
Oo)'Ouhavedtililstau,mgon yoof
gu-tte ?Takealookatthegutten
wtrounding)'Ou(ho-me.DoyounObCe
What isthe bestwoy..!2.s!£s!n
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WhyClean YourPovers?
li&b!thUi,202
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l2b.l.y
Sealingandcleaningyourpavenislhe
verybestwaytop r o t theinve'$1;ment
you'vemadeinyourwalk$,pttOS,
driveways, pooldecks,otherhardscapes.
DO YOU HAVE THE
TRACKING IN PLACE TO
GAUGE YOUR ROI?
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
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Customer Reviews
WEARECOMMITTEDTOPROVIDING S STARSERVICE10 OUR
CUSrOMERS
Jo,;h.aflcls.?1110ume to -.olrw;i<.h!"'!y
roof"°"'"'.ildn,1raf:".l hey we,eonume.
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Dominate your Service Area
Y
oumusthaveaphysicalofficeinorder toverify yourlocation.
P
.O.Boxesandhomeaddresses willgetflagged.
pres sure washing near me .,, 22,200 D $10.2a X
Powered by C SU RF ER
ft Super Clean
T MachineI Power &.•.
•


Church st "
Bunker/ V a l l e y
Manufactured Home T
•
9Noble Power Washing Ctiurchs1
9 saddle Rock Apartments
rs e 'rl
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p data0 2021
Rating • Hours •
Noble Power Washing
5.0 (305) · Pressure washing service
1430 Church St Unit A-1 · (631} 589-7900
Open · Closes 4PM
"Cameron did an excellent job at pressure washing my home."
Super Clean Machine I Power & Pressure Washing
4.8 (192) · Pressure washing service
Holbrook. NY· (631) 987-5357
Website Directions
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Verify & complete your
Google My Business
Account
Gotohttps://www.google.com/business/
1. Createa Profile
2. FollowthestepstoV
erifyyourlocation.
3. Completeyourprofilewithservices,
products,hoursofoperation,photos.
Gulf2Bay SoftWash Long Island
f- See all products
. (631) 239-7110
Pave
r Cleaningin Long Island, NY
Getting your exterior brick and pavers
professionally cleaned in Long Island will not
only protect your investment but brighten and
refresh your outdoor space. Gulf2Bay uses a
lower pressure soft wash technique that will
thoroughly clean the area without the risk of
damaging the pavers as normal pressure
washing or power washing would. All
chemicals used with soft wash d eaning are
100%biod egrada
ble, low voe
. water-based,
and bleach stable.
X
Not only does cleaning your guners help protect the integrity of your roof.but gutter brightening
also greatly enhances your overall curb appeal. Dust, dirt, pollen, and mildew buildup on the lip of
your gutter can cause tiger striping or black lines. Including this service with your roof and house
washing is a valuable option to enhance the beauty of your home and preserve your investment.
Learnmore
<
Pme St
1-loridSt
Peter·s Pressure w
· ashing
Savo Call
Website Directions
4.9 *** 617,Google reviews
Pressure washing service fnBrandon, Florida
Determining ROI
GoogleMyBusinessDashboard
Customer actions
The most common actions that customers takeon your hsling
1 quarter •
Total actions 383
16
■ Visit your website
242
■ Request directions
43
■ . Callyou
98
AN ',t.NtD t't 011<..M.L 'l'"XJ"""
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El El
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•
W h a t is SEO?
Organicresults orunpaidrankings area resultofoptimizing
your websitefor searchengines, hence thetermSEO.
pressure washing near me .- 22,200 D s10.23 X
Powered by I::!:SURFER
https://www.nspowerwash.com, pressur washin,g bo...
Bohemia, NY I (631) 277-5509 - Pressure Washing
)-, 0 UJ1,113 r O [ Title changed ]
Natural Settings Powerwash is a pressure washing and deck care company locatedin Islip, NY.
Weserveall Immediate areas. Calltoday for a freequote !
http:// www.noblepowerwashing.com
Long Island's Power Washing Company
J-, 505 UJ931 Ji 0
LongIslandPower Washing& Pressure Cleaning services. House andRoof Washingin Suffolk &
NassauCounty. Cedar Shake Cleaning andRestoration specialists ...
https://www.yellowpages.com >LongIsland, NY
Best 30 Power Washing in Long Island, NY with Reviews
;.., 45,274,a30UJ 2,027 ;; o [Title changed]
Pressure WashingEquipment & Suppliesis terrific and always seems to havethe exact partI'm looking for at thebest pricearound.Highly._
http s:// www.spotlesspaint.co,m power_washing
Hot Water Power Washing - Spotless Paint of Long Island
;.., 7 7 U 1,42 5 ;" 0 [Title changed]
SpotlessPaintIs your local Residenii al Power Washing and Commercial Power ... Power
MARKETING
REV UP YOUR CLEANING BUSINESS
SEO (organic) vs Paid
S
E
Oischeaper thanpaidinthelongrun.
Whenyoucreatecontentthat ranksanddrives traffic to your
website,you no longerhaveto keepspendingmoneyto makeyour
target customers seeit.
S
E
Otakestimetoshowresults.
If your website or domainis new,it's unlikely that you'll enjoy
immediateresults from SEO.Thereasonis that manyfactors
affect howGooglerankswebsites.
Searchtrafficismorestable.
Onceyou rank onGoogle,you canbesureof freetraffic
to your websiteor webpagesaslong asyoukeep
optimizingthem.
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
The NeN SEO Formula
• Figureoutwhat themostimportant keywordsarebased
onyourservice,servicearea& searchvolume
• GoogleKeywordTool,Wordstream,Spyfu,GoogleAdWords
• Setupagreat websitewithuniquepagestargetingthosekeywords
• Pagesfor eachservice & eachcity
• Optimizeyour websiteforUserExperience
• OptimizeyoursiteforS
E
O- OnSiteOptimization
• Buildyourauthority - OffSiteOptimization
• Trackyourresults
1
Rank I 1d 1 7d Life I Search Vol. 1 SearchLocation 1
0 13® window cleaning 135,000 New York, NY
, USA
0 • 13@ gutter cleaning 110,000 New York, NY
, USA
0 IIY13@ deckstaining t:: Q 49,500 New York, NY,USA
0 l!!U13@ roofclean
ing 42 + 2 + 58 22,200 New York,NY, USA
0 !11113@ concrete cleaning 22,200 New York,NY, USA
0 • 13@ deck cleaning 18,100 New York,NY, USA
0 • 13® paver sealing 69 + 31 18,100 New York,NY, USA
0 13@ housewash
ing 76 .. 8 + 24 14,800 New York,NY, USA
0 13@ commercialpressure wash
ing 12,100 New York,NY, USA
0 l!!U13@soft washing 52 51 + 1 + 1 8,100 New York,NY,USA
0 !!U13@ siding cleaning 43 + 57 4,400 New York, NY
, USA
!!U{;3@ paver cleaning 80 61 + 5 + 1 + 19 4,400 New York,NY, USA
M A RK ETING
REV UP YOUR CLEANING BUSINESS
What Used to Work
• Mostexterior cleaningcompaniesservea25- 50mileradius
(lotsoflittle cities& towns)
• It usedtobecommonplacetosetuppagesforeachcity &
keepeverythingthesamebutchangeonlythecity.
• Lotsofguyssetupmultiplemicro-sitestargetingdifferent cities
withthesamecontent onlychangingthecitiesoneeachpage.
• Y
ourcontentmustbeUNIQUEfromonepageto thenext&
fromonesitetothenext.
M A RK ETING
REV UP YOUR CLEANING BUSINESS
What Works Novv
• C
T
RisK
E
Y
(ClickThroughRate)
• ScrollRateisessential(Aretheyscrollingdownoncethey
gettoyourhomepageorwebsite)?
• Timeonpageisa bigdeal
• Bouncerateissomethingtowatchveryclosely
• # ofcitations,reviews&relevantlinks
Connect ion is secure
YourInformation (tor example, passwordsorcredit
cardnumbers) Is private when it Is sent to this
site
. Learn = •
Iii Certificate (Valldl
• Cookies(70Inuse)
Site settings
The Fundamentals:
Site Speed
Visitgtmetrix.com
tofindouthowfastyourwebsite'sloadingspeedis
• g tm c-tri>t X +
C a g lm{:)ltocc o m
*
Features P
n
c
:
n
J Rescuces 8109
How fast does your website load?
Find out with GTmetrix
See how your site performs, revealwhyit's slow and discover
optimizatio
n opportunit
e
is.
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latest News
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Join thousands of people andcompanies around the world
committed tomaking the web consistently fast.
Call (631) 212-1947
Cancel
R E C L E A N
M A RK E TIN G
REV UP YOUR CLEANING BUSINESS
Remember Facebook
Organic Reach
WyrU!f Farmer .. AT&T
OClober 14 &l l l Clprn • ill
Hello AT&T. My name ls Wynter Farmer. I have be.en a loyal customer for nearly 10 yu rs .
When you released the original iPhone I bought It. I have had one ever s ince . Irec,enttv
purchased the IPhone - Iwas so excited to t1YFaceTlme without using WIFI. That particular
fe.1t1,1re one of l d i n g re;J ns to upgnrde to the !Phone S,
I'm sure you can imagine my disappointment when I tried and it failed. I caJled customer
service and discovered it isn•t 1>0ssib le because I have the unlimited data plan. In order for
t=aceTime to be used witho ut WIFi a Famllv Share Plan rsrequired. That plan has limlted data.
It took me a second to wrap my head around that. I am e.xpee:ted to uade my unlimited data
plan to a limited one to use a feature that requires d,u;a usage. That makes no senJ.e. WeI.I,
v,eah,it does. If you ar@the company benefiting from the.c:han_ge.Noc the customer trying co
avoid lt.
Ifeel a_s though lnS-teadof rewarding vour loyal c:'-!stomers. that have been iPhone usen. the
longut you are 1rv1ng to shortchange us. It seems to me an underhanded, unfair and
despicable way to treat your loyal custo mers.
If AT&T doesn't delete this po$t plt>ase lilce it to show them you also think ItIs an
unde,rhanded, unfair and despicable way to treat their loyal customers.
Uke Comment
Organic Reach
Dying
•
IS
Facebook Page Organic Reach
20%
15%
10%
5%
0%
-
,-
,-
- - -
Facebook Stock
is Growing
DEC
$7000
$6000
$5000
JAN FEB
OCT NOV
o Average Organic PagoReach
$4000
■ Facebook. tne. (FB)StockPrice
This chart we made shows Facebook's declining organic reach (according to a
from Social@Ogllvy) charted against Facebook's stock price
during the same period. As organic reach dropped from approximately 12% to 6%
{and now often at 1%), Facebook's stock price moved from nearly $50 to nearly
$70, adding billions of dollars in market capitalization.
R E C L E A N
MARKETING
REV UP YOUR CLEANING BUSINESS
•
W h a t IS a
Boosted
Post?
C) 5
r/:Jlike 0 Comment Share
136 people reached >
Gulf28ay SoftWash Long Island
· Posted by Abby Marinescu
M a y 1 1 • 0 - '
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REV UP YOUR CLEANING BUSINESS
There are three
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Getyour backyard looking new with.a f ull- serviceexterior home
cleaning. Contact us for a troo estimate.
GULF2BAYSOFTWASl1.CO>
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Lo.am Mor&
Sha re
Gulf2Bay SoHWash Long sland
Sponsored•
Le-avethe heavy-duty outdoor ctean ng to the professfollals.
HomoEn orrior
Clea ning
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REV UP YOUR CLEANING BUSINESS
There are
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Conversion Campaign
_a. Gulf2Bay SoftWash Long Island
...,,_l_.,, Sponsored •0
"Working with Gulf2Bay was one of the best experiences I had fixing
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Landing Page
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a conversion campaign isthat usersdon't havetoleave
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barriertoentry much lower.This resultsina higher
quantityofleads howeverthe qualityofthe leads can
tend to bea bitlowerthan a conversion campaign.
Lead Generation
Campaign
8.., Gulf2Bay SoftWash Long Island
"i ·• Sponsored•0
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Content Card
More Volume - Form Preview
Custom Questions 1 of 4 ◄
Gulf2Bay SoftWash Long Is...
The safer alternative to
pressure washing
We clean and restore roofs, decks,
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2of 4 4
Contact Information 0
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Full name
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Phone number
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Email
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3of 4 ◄
D
d View Facebook Data Policy. View
Y. softWashLongIsland'sPrivacy
Policy,
Submit
Gulf2Bay SoftWash Long Is...
Thank you, you're all set.
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with a free softwashing quote. In the
meantime you may visit our website to
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Lead Generation:
Lead Center
+ AddLeads • !!J, Audience Tools •
All Unread Raw leads 84 ► In-Progress Leads 0 ► Interested Leads 0 ► Converted Leads 0
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Sep4 dennis_m... dennismiller@... +1516413 7279 Raw l eads Lead C:
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Aug29 Rick Chior... rick @austin•wil... +15166691914 RawLeads Lead (:
Aug22 Nadin
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Aug19 JasonBal... Jbald325 @yah... +16314451408 Raw l eads Lead C:
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messenger whereyoucanthen
conversationally convert them.Also think of
this asbuilding a subscriber list.
Evenif they don't convert:
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2.youcanmessagethemat anytime.
Messenger Campaign
Creative
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R E C L E A N
MARKETING
REV UP YOUR CLEANING BUSINESS
•13 billionpeople
use Facebook
Messenger each
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messagesaday.
R E C L E A N
MARKETING
REV UP YOUR CLEANING BUSINESS
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RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
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M A RK ETING
REV UP YOUR CLEANING BUSINESS
Data Driven
Decisions
Mal<eDataDrivenDecisions!
Doubledownonwhatsworkingand
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REFINE. REFINE. REFINE.
09/0112021 12:15:18 PM PDT 0 All time @ Last 12 months Sep Oct Nov Feb Mar Apr May Jun Ju l Aug Sep Llfelime
Totalspend $1,892 .79 $1,446 .08 $1,410 .79 $1.318,68 $1,313.29 $1,662.09 $38.41 $9,082.13
Reach 32,102 24,424 25,245 25.933 30,156 37,376 1,698 176,934
Impressions 105.18 4 78,766 66,486 53.859 56,268 75,365 1,818 437,746
FrequerK:y 3.28 3.22 2.63 2.08 1.87 2.02 1.07 2.47
Link Clicks 1,934 1,317 1.045 907 1,283 1,573 27 8,086
CTR (Link) 1.84% 1.67% 1.57% 1.68% 228% 2.09% 1.49% 1.85%
CPC (Link) $0,98 $1,10 $1,35 $1.45 St.02 $1,06 $1.42 $1.12
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CPM $18.00 $18.36 $21.22 $24.48 $23.34 S22.05 $21.13 $20.75
AMOUNTSPENT
:$9,082:13
AMOUNTOFLEADS:256
C
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Lead Source Accounts
Facebook 132
Home Advisor 130
Accounts Referral 113
G o o g 82
Yard Sign/Truck Sighting 44
Referral 29
Your Home Magazine 26
Instagram 22
Angie's list 18
Unknown 14
Past Customer 14
Customer 6
Red Door 3
Web Search/Goog 2
YelQ 1
Direct Advantagg 1
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Revenue
Accounts by Lead Source (Summary)
3/1/2021 - 9/11/2021
Recap
AMOUNTSPENT:$9,082:13 256LEADS
152JOBS
60%C
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ETICKETPRICE:$1000
TOTALROI:$152,000
R E C L E A N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Free Facebook
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Audit
Signupforafree
FacebookAdvertisingAuditbyemailing
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Googleverifiesyourcompanybyrunningabackground checkand
requiredproofofinsurance.Y
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GooglecallsthisaGoogleGuaranteed Result.
Dependingonyourregion,LocalServiceAds
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Y
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Pay Per Lead
Costisverysimilar toHomeAdvisor.
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Pay - Per - Click
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Payeachtimesomeoneclicksyour ador callsfromyour ad
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Ad · https :// www.choicecleaningli.com/ power_washing/locaLcompany : (631) 47 8900
Long Island's Power Washing - Premiere Power Washing...
121 u 1,62s r o
We are one of Long Island's highest rated power washingcompany. 100% Happiness guaranteed
Tools
Hovv much
is a Click?
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
ManyFactorsdetermineyourcostperclickincluding.
Geography
You'll seehigherclick ratesin majormarketslike NewY
orkor
SanF
rancisco. Morepeoplemeansmorecompetition.
Industry
Googleknows what the potential return is for a given indust ry.
Forexample a personal injury attorney can generate thousands
fromanewclient.
QualityScore
Thinkof thislikeyour credit score.Whenmorepeople who
seeyour adclick it,that'sastrongindication to Googlethat
your adsarerelevantandhelpful to users.Accordingly,
Googlerewardsyou with:
-Higheradrankings
-Lowercosts
Dependingonthecampaign, company
,region
we'reseeing$5-$10costperclickinmajormarkets.
First Name·
Request a Quote
Last Name• Zipcode'
Phone· Emait•
Service(s) Needed (che<kall that apply) Bundle Any 3 and Save10%!
0 SidingCleaning
0 PaverSealing
D Other
B<!stTime to Contact?
0 Moming
0 Afternoon
0 Evening
0 RoofCleaning
0 DrivewayorPatio
0 GutterCleaning
0 Commercial
AdditionalProject Details
0 DeckStain orClean
0 HolidayLighting
G powe r washi ng near me
All Maps Shopping Books News
Ad • https:flwww.koscleaing,c:o
m/
Power Washing Long Island - Exterior
Cleaning Service
Comp lete Exterior Cleaning. We cle an siding, roofs,
driveways, patios & decks. Long Island. Deck, patio& roof
washing. Truck mounted system for the most thorough...
'-., C a
ll (631) 560 -8999
13 mi • Mastic Beach • Madison St
Open 24 hours
Ad • https:{/www.drdrizzle.coms/ervices_ancf/pricing
#1 L.I. Powe r Washing Service - Lowest
Price - Open 8AM to 8PM
Talk To An Expert Over ThePhone For Free • Voted #1
2016,2017& 2019 - Free Estimates. Our Specialized,
Commercial -grade Equipment Safely Washes Any Type of
Exterior Surface.
5.8 mi •Centereach • WoodRd
Open24 hours
Pressure Washing Services
• near you • Choose area
Ava
ilab
leonline
<
W
i thin 1 mi Sort by distance
>
'-------
'1
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Determinin g R O I
ROIExample:
MonthlyBudget=$1500
AverageCostperclick=$8
Aamount ofclicks=187
15%conversionrate=28leads
Costperlead=$54
50%closerate=14jobs
Averageticketprice=$800
TotalRevenue=$11,200
RO
AS(ReturnonAdSpend=) 8:1
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
Negative Keyvvords
and Click Fraud
NegativeKeywordscaneatupyourbudget
- Pressurewashingjobopenings
- Pressurewashingequipment
- pressure washingDIV
ClickFraud
Competitors or bots maymaliciously click onyour
adsandburn through your budget. W
euseasoftware
calledClickCeaseto mitigate malicious clicks.
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Here is the problem
• 50-60%ofinboundleadsareunconverted
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Here is vvhy
• Leadsthatarenot followedupwithin
15minsgocold
• Theaveragecustomermustbefollowed
upwith5-7timesbeforebooking
• T
oday'sconsumerpreferstointeract via
text messagevs.phonecallor email
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Here is the solution
• Leveragemarketingautomationtofollow
upwithwebformswithinthefirst2minutesof
submissionviaPhone,eMail& T
extMessage
• Automatethe followupsothat every
prospectis touched5+timesandable
toengagevia2-waytextmessaging
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
What can be automated?
HotLeadfollowup
• email
• text
Enter message Send
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
What can be automated?
Appointments
• appointment confirmation
• appointment reschedule
•
Enter message Send
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
W h a t c a n b e automated?
Estimatefollowup
• Wouldyouliketomoveforward?
• Didyouhaveanyquestions?
• EndofMonth/seasonSpecial
230 pm 555-475-5555
Today at 2:15 pm
Hi, Blaine. Were you able to review
the proposal I emailed you last week?
Let me know if you'd like my help
going over it. Happy to walk you
through it and answer your questions
along the way.
Sure thing. Just sent it over. Shoot me
a text or call me if you need anyt hing.
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
What can be automated?
Request GoogleReviews
Recipients
Your feedback
Dear [first name],
As one of our preferred customers, your feedback is of the utmost
importance to [business name]. We are constantly striving to provide the
ideal experience for our customers, and your input helps us to define that
experience. That being said, ifyou could take a minute to post a review on
[review platform], we would so appreciate it.
We hope to see you again soon!
Best regards,
[Your name]
ct
Send •
R E C L E A N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
MAKES EVERY LEAD YOU
GENERATE M O R E VALUABLE
MARKETING
# of Leads - 100
Conversion Rate - 30%
NO FOLLOW UP
Jobs Booked - 30
100 Leads X 30°/o = 30 Booked Jobs
Average Ticket - $650
30 Jobs X $650 = $19,500
REV UP YOUR CLEANING BUSINESS
# of Leads - 100
Conversion Rate - 70%
Automated Follow Up
Jobs Booked - 70
100 Leads X 70% = 70 Booked Jobs
Average Ticket - $650
70 Jobs X $650 = $45,500
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
50% of people are
not ready to buy
• NutureCampaign
• Stayfrontofmindwitheducational
emailfollowup
• TargetedDirectMail
SOFT
W
EJUSTW
A
N
TT
O
Check-in!
Our records show that w e gave you an
estimate this summer so we wanted to
remind you about our annual
E
n
dof theSeasonSpecials.
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
POPULAR CRMS
(CUSTOMER RELATIONSHIP MANAGEMENT)
• Responsibid
• Jobber
• HouseCallPro
• Markate
• ServiceTitan
• TheCustomer Factor
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
W h a t vve vvill cover today
• Howtousevideotogenerateleads
• Howtocreatevideosfor
different socialplatforms
•Different topicsto engageyourcustomer
• Examplesofeffectivevideosfrom
ourcustomers
Consumers have Short
Attention Spans
I Don't Have
A Short
Attention Span,
I Just ••• Oh, Look
A Squirrel!
About the Founder
-,d !.1.f•t,e!J(',e,,>1•lt ll)b:,,te,v,f/,o<ll!@w _.,1,11,,c,nold
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"'7db 4lp«lfll.t_,d1'iWI.M? sa;i1
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• •
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Why video is
i•
mportant:
•Makesyoulookprofessional
• Canassistin
converting leadsto
customers
• Caneducateapotential
customer onyourservi•
ce
RE CLEA N
M A RK ETING
REV UP YOUR CLEANING BUSINESS
Start Documenting
•Document your work
• Buildyourassetlibrary
• ContentisEverywhere
Build your
Asset Library
Makeit easilyaccessible
•
+ Create .., :ii Follow
5321·33.JPG 5321•34.JPG 5321-35.JPG 5321
·36.JPG
5321·38.JPG 5321·
39.JPG 5321·40.JPG
Have Several
Narratives
- Issoft washingecofriendly
- Howto restore CedarSiding
- Howto restore & preserveyour pavers
- Protectingyourdeckfromtheelements
- What isoxidation
-Tourthefacility/ Truck
- EmployeeSpotlight
- DailyCheckIn
- Drivingtoan Estimate
- Onthe job
- Inthetruck
-A
ttheoffice
- OurMission
- BeforeandAfter
- Customer Testimonial
- Uniquecasestudy
Micro Video
CellPhone
GoPro
•
TimeLapse
slideshowof photos / beforeandafter
Doityourself.
Minorediting:Post it Immediately
Go,..gle Q.
stock photo power washing logo
C All GIImages O Shopping !'JINews 0 Videos ; MO<e Tools jl Colleeoons feSearc •
stockmusttation vector design carwashinggun
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Pressure WashinglogoOeisgnCleanL
lstoc.kphoto com
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$?lvtterstod .com
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Power Washing Ptess ure Watef Blaster...
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Pressure Washing Logo Te...
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vector Illustration
logo Template Cleaning Vector...
deposltphotos com
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PressureCleaningStocklllustradons...
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1,253BESTPtessureWashlogoIMAGES•.
$!Ock.•do bo oom
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
W H AT IS BRAND?
Brand=Theperception of your business
through the customer's eyes.Regardless of
your op1
•
n1
•
on.
• Reputation
• Opinion
• Perception
• Emotion
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
W H AT IS MARKETING?
Marketing= any customer
communication touchpoint.
• Promotion
• Connection
• Interaction
• Transaction
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
W H AT IS BRAND
MARKETING?
BrandMarketing= Acommunication strategy
with the goal of changingor solidifying how
customers perceive your business.
• Emotion
• Reaction
• Loyalty
"PRODUCTS ARE M A D E IN
A FACTORY. BRANDS ARE
CREATED IN THE MIND."
"YOUR B R A N D IS YOUR
INSURANCE POLICY
AGAINST BUSINESS FACTORS
YOU CANNOT CONTROL."
"BRANDING IS H O W
PEOPLE DESCRIBE YOU
W H E N YOU'RE NOT IN
THE ROOM."
'"YOUR B R A N D IS T H E
STORY T H A T UNFOLDS
ACROSS ALL CUSTOMER
TOUCH POINTS."
RE CLEA N
MARKETING
REV UP YOUR CLEANING BUSINESS
LOOK AT YOUR BUSINESS
T H R OU GH A N E W LENS
Visuals
Professional Image(Logo, Website, Truck Wrap,Uniform)
Messaging
$99Driveway CleaningVS.PaverRestoration Services
CustomerService
Responsive and polite VS.nonresponsive and abrupt
Sales
Pushyandtone deafVS.consultative and helpful
The 2022 Guide to Internet Marketing for Exterior Cleaning Companies
The 2022 Guide to Internet Marketing for Exterior Cleaning Companies
The 2022 Guide to Internet Marketing for Exterior Cleaning Companies
The 2022 Guide to Internet Marketing for Exterior Cleaning Companies
The 2022 Guide to Internet Marketing for Exterior Cleaning Companies

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The 2022 Guide to Internet Marketing for Exterior Cleaning Companies

  • 1.
  • 2. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS Who am I and Why Should you Listen to me? ANDREWHART Founder ofRevCleanMarketing Host ofThePressure WashersPodcast • WeonlyworkwithExteriorcleaningcompanies • W eonlyworkwithonecompanyperregion. • Wehavegeneratedhundredsof thousandsof dollarsforourcustomers throughdigitalmarketin. g
  • 3. THISISWHATW EDO. OURMISSION IS TO TRIPLE THE SALES OF100 EXTERIOR CLEAN/NC COMPANIES INTHENEXT5YEARS.
  • 4. MARKETING REV UP YOUR CLEANING BUSINESS Overview • The2022UltimateGuideto marketingyour Exterior CleaningBusiness • Whyyour marketing efforts arefailing • Our sixpronged approachto generating leads for your business
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  • 13. RE CLEA N MARKETING Har var d Study REV UP YOUR CLEANING BUSINESS • 1979 InterviewofGrads • 84% NoSpecificGoals • 13%hadgoals but notwritten down •3% hadclear,writtengoals& planstoaccomplish them Results: • The13%oftheclasswhohadgoalswere earning, onaverage, twiceas muchasthe 84%whohad nogoalsat all •Even morestaggering- the3%who had clear,writtengoalswereearning, onaverage, tentimesas muchasthe other97%puttogether.
  • 14. MARKETING REV UP YOUR CLEANING BUSINESS Goal Setting Framevvork • Y ouneedto havewritten goalsandplans • Y ouneedto setat aminimum: • 1 Y earGoal • Quarterly Goals • Monthly Goals •Y ouMUSThaveastoppingpoint at the beginning of eachnewyear& endof each quarter to reflect(howdidyoudobasedon what yousetfor yourgoal& what areyou goingto dogoingforward)
  • 15. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS What are your Goals for 2022? • Whatisyour revenuetarget? • Howmuchisthat monthly? • Howmanycallswillthat require? • Whatisyour averagetransaction value?
  • 16. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS What are your Goals for 2022? Example: • Whatisyour revenuetarget? $1Million • Howmuchisthat monthly? $83,000 • Whatisyour averagetransaction value? $800 • Howmanycallswillthat require? 104/month (divide monthly target byaveragetransaction value)
  • 17. MARKETING REV UP YOUR CLEANING BUSINESS Hovv m a n y Leads vvill you need? • Whatisyour average conversion rate from caller to booked call? • Divide yourcalltargetbyyour conversion rate
  • 18. MARKETING REV UP YOUR CLEANING BUSINESS Hovv m a n y Leads vvill you need? • Whatis your average conversion rate from caller to booked call?50% • Divide your calltarget by your conversion rate: 104calls/ .5=208Leads per month
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  • 31. IS YOUR WEBSITE OPTIMIZED F O R CONVERSION (VISITOR TO CALLER)?
  • 32. R E C L E A N M A RK ETING REV UP YO UR CLEANING B USI NESS YOUR WEBSITE IS THE HUB < W E B S I T E >
  • 33. W H Y ? ...is getting your website built to convert important to you?
  • 34. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS Why is conversion so important? SCENARIO1: 1,500Visitors perMonth 5%Conversion 75Calls / Leads 30%CloseRate 22BookedJobs $450AverageTransaction $10,125 SCENARIO2: 1,500Visitorsper Month 15%Conversion 225Calls / Leads 30%CloseRate 67BookedJobs $450AverageTransaction $30,150 Triple the Leads & Revenue
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  • 37. DO YOU HAVE THE P H O N E N U M B E R IN T H E TO P RIGHT CORNER ON EVERY PAGE?
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  • 39. • • ovll'Zb:tySOMv.ash + About the Founde r (1;1 16Jiret1 l)Qfl'8f'ldf,)i<,edlnOnH.l""'ton. N Vi)e,Y $1 --- (IIWOI ltlfOIfin.i,I 10- t,'80 ' H;wnpcl)(I(1$10"'honvbu+ldor,OpGmlln&l (Ol'ISltllr.ll(ln:indhom•fll,Wllffl:ll'lll;lt con, ,-,1nt1,atH"<KedWatKamp1011out to WOntauk.. O.i,y!Osu,t('d cJMnintIOtlitteSv.flt>nhe witsJ11S1t y r uld, p;iylngl)al'i(11,iltlinUOflto O.wlQ' •s kt>enf)'('fardt IIill'ldt11 nmer,;ptyl(e, Hll'splf)'t>d m11nydlfft>1f't'lvotlf'I customl»mob11!1 1,,ncllldlngfr.lmlnar.dockbu,tdlna,ltllt• rtonotWOI.IIOlwep(PYI dwwaywiihbothfuture bus1nr;sdevcloamem,employff t.c1n1:0mertoll'mumc:1111cm,.and !ISIOnarytlulb (>aYl1,(Mpio11oo,,,,n•ro!an11tc1n.lt11w11rd wlnlWle cturrw111y&,e,.rnr c:omp,any, which mipk,r 43poop11.andliOIYKIIS7 l!IMK. Abo11tUt. locolioM Sen-i , Commettiol 8190 C«t!ortUt. Soft Woshing: The Alternative to Pressure Washing
  • 40. • • +- C gulf2baysoftwash X + i gulf2baysoftvvash.com * Our Services e L , 1m Mo, e 0 Roof Cleaning Roofcleaningrequiresa specialized soft washmgtechnique. Thfsis the onlysafe aodeffectivemethod to remove algae,mossandother buildupwithoutdamaging theshingles learn More 0 Siding Cleaning Gettingyourhomeexteriorprofessionally deaned c3n help preventthe spread ofhatmful bact,ma,1mped1ngcostlyrep.au'$ andkeepingyourhome beautiful.Gulf2Bayprovideshousewash i1 lg servicesthatwillensureyour homeIsleft lookinglikenew C leamMore0 , C r,f,.,,..l ti ..· .,.-.;,d I I . I• J
  • 41. 4.8 B I L L I O N PEOPLE N O W O W N M O B I L E PHONES 3 OUT OF 5 CONSUMERS SEARCH FOR LOCAL BUSINESSES ON T H E I R S M A RT P H O N E GOOGLE REPORTS T H AT 40% PERCENT OF M O B I L E CONSUMERS TURNED TO A C OM P ET ITO R'S SITE AFTER A BAD M O B I L E W E B EXPERIENCE
  • 42. • • gLmetm: X + C a 9 tmetroccom GTmetrix -.... l',aig Blog '-"' E m How fast does your website load? Find out with GTmetrix See how yoor siteperforms,reveal whyIt'sslowandd1srover optimizationopportunities. '-----------------------------'1§11·1'%M: 4nlllyslsOptions ! Te,.t n . Qtlade,1JW >90llttne(t)eslaoc))'Mlhen Jnlo.Ghl.nge0Pl>Pnt Latest News 1J&"li1&0$ t83 11'$1 ? 0. bff l t!Clioet'IOtoptin•e1 r1(r lm ;i n m l ' r G 1 m o ! l f l ( Wlllerf1dl Chan•• 11by WIti.lplAfllCI deg1oeewebperfiomwneelsSU111.We'veIM'llltn•oompletie. b':;t11l.c;QQ01e..l'CMI I 011rAN;IIOIO(Gel11,1;y dlA lo#l l)ilnt mow .AJ,oiog.lH f "" C-. J l ww l.i t Enter p n SoapInc. I Microsoft Vldllr.UM 7 9 3 ,7 8 4 ,7 8 3pages analyzedsofar Jointhousands ofpeopleando:impanlesaroundthe wo d committed to makfngthe weboonslstentlyfast. Visitgtmetrix.com tofindouthowfastyourwebsite's loadingspeedis
  • 43. • • gtmetrix X + +- C a g, met,1,.co m GTmetrix .... Features Pnong Reso...:es Blog * t . o o 1 nllll.l ., . A Su ,,p ...e ...,r i o r ,C l e o n .- - - GTmetrix Grade , Pedoonance , 98% Latest Performance Report for: http://gulf2baysoftwash.com/ Reportgenerated: Man, Aug 9, 202110 35AM-0700 Test Serverlocallon: M Vant:rANer, Canada Us,ng: G) Chmme (De!lctcp) 9004430212. l.Jghthouse 74.0 Structure 1 98% Web Vitals • Largest Cootentful Paint • 992ms Total Blocking Trne ? 104ms Ctmulatlve Layoutsi.tt ? 0.02 (I PiJ!l<"SettJngs ,. "lortc, Set Alerts ShareThisReport C JIH I Summary PerfooTiancle Structure Waterfall Video Hlsto(y Speed Visualization • 01S 02$ L 0.3, 0,4s 066 07s 08s lS 1lS ltM,ittltl I l f i ► t ---· .,.,_,_ -- gtmetr1• x.com
  • 44. IS YOUR WEBSITE O P T I M I Z E D F O R SEARCH ENGINE RANKINGS?
  • 45.
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  • 47. • • lsfip SoftWash ing + f- C Q https://gu1f200ysoltwas.h.corrv'islp-sott-washlng/ AboutUs lo,cotions Services Commercia l Blog Conrod Us J] Islip Soft Washing: A Powerful Approach to Cleaning Exterior
  • 48. Eco-Friendly Solutions . . cr1 e 1 --a- C 2 - G ood St .-wards" The New Standard for Exte rnal Cleaning Products. • limited or No Use of Fossil Fuels • low VOC Emissions
  • 49. X -!, Q, ® ,,, Ill About 201 ,000 results(0..38seconcb) I , .. a . • (42)· Pl'ess-.nwa&tllr,g &ervlce 8.ry , HY (631)2 7110 Opon CIOIKl&5PM SuffolkPowerWashcng 5 0 (6) •P-rt1$$1,1,..wa&lwlg581'W.'.)8 Say Snore , NY (631)532-8191 Open Cloie98PM o,...SONlces: Onlinoes:limatff A ·1 Sun.riMJPO'wetw3$h 5.0 (9) PM$$Ul'8 wa&l'inO&eMo!I i800)27 3 1 8 Open CI0$8&9,,M
  • 50. AboutU s locorions Services Commercial &log ConladUs Blog Get those dark streaks off your gutter! MiylS,Nll byguim:i.y Oo)'Ouhavedtililstau,mgon yoof gu-tte ?Takealookatthegutten wtrounding)'Ou(ho-me.DoyounObCe What isthe bestwoy..!2.s!£s!n Y . lsidingz M•y1, 2Q21b'fgu lf l Nt rmanyhotr.eown.ets..Vtnyiisthe standardfotyout homt'stt1triorsiding.n ts moteaff.o-rdablt thanothe(o pt,o ns. WhyClean YourPovers? li&b!thUi,202 1by &u! l2b.l.y Sealingandcleaningyourpavenislhe verybestwaytop r o t theinve'$1;ment you'vemadeinyourwalk$,pttOS, driveways, pooldecks,otherhardscapes.
  • 51. DO YOU HAVE THE TRACKING IN PLACE TO GAUGE YOUR ROI?
  • 52. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS t'ttONt MUMR:J1 ..!O!.O-E ,:L NJJ.r 0._ b ' ;M,, ', HtD -- IOf f <::Al.J. l(tf",', 'Ot O!, - E l - I Cl II - Im m - •
  • 53. • e • ..,_len O" l.l...iSd1-,uNr,,1.I'< ,,; + 0 • C • gu!ti y rt..,.>al'Icorn * : Customer Reviews WEARECOMMITTEDTOPROVIDING S STARSERVICE10 OUR CUSrOMERS Jo,;h.aflcls.?1110ume to -.olrw;i<.h!"'!y roof"°"'"'.ildn,1raf:".l hey we,eonume. P'(l.lSilM.pol•teancs:11'1a,oueri 1.-m l.' c-ly happy"4hh1h111ll!U . ll$fl'V loolu11W/loOkflOluflht"I'.Gulf28.1y• mv Ucholce u1ov1 us,. Go gle R1v1ew M l t Nove8o • * J,,* ..1* 1m * n * ... Ool.-e11ndth11lli'ilm • deom., E•PectilllO Ioonliltti'dCM.1112l»y to "0f1;...,;imyc,od.ortiom,.!ftf'rd, u-;. 1 1 2 1 th11pmcruand.viih,.nlon,WPdecldf'to hllvHhe1001Mid tflchOU!>ed--...1iwd Iwll o,!"t1'11lly!lot'l)UC<IIol '"dE'if11g• t'OOi1'' oa-..-et-,wl'l>i!>•&oroncca;1d<ol'l'w'11ce<1 fflo@ ReidiMrE- , :.... S a I P l e r t e ' ***** I wt1riclv19<omrno1>ndt h P S I I M ( fl{ GulfZ8aySof.W;l hLofl1:ISL}nd rt,,;,y "' uaordlnaf'faU,m,antudlrl.111 Tl! did an!l'Ctt-d1ble jobw,th tl-epo1'1t-r Yfbl,115 c,1("lyhoffle E "''Y l ) l • tv it he t,ousewat lhoroushl't Yo.nl'led Noo.wi lc+l ov< h e el R<l.lcl more l!friiPM!I
  • 54.
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  • 56. Dominate your Service Area Y oumusthaveaphysicalofficeinorder toverify yourlocation. P .O.Boxesandhomeaddresses willgetflagged. pres sure washing near me .,, 22,200 D $10.2a X Powered by C SU RF ER ft Super Clean T MachineI Power &.•. • Church st " Bunker/ V a l l e y Manufactured Home T • 9Noble Power Washing Ctiurchs1 9 saddle Rock Apartments rs e 'rl ""i c,ul""I' M a p data0 2021 Rating • Hours • Noble Power Washing 5.0 (305) · Pressure washing service 1430 Church St Unit A-1 · (631} 589-7900 Open · Closes 4PM "Cameron did an excellent job at pressure washing my home." Super Clean Machine I Power & Pressure Washing 4.8 (192) · Pressure washing service Holbrook. NY· (631) 987-5357 Website Directions
  • 57. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Verify & complete your Google My Business Account Gotohttps://www.google.com/business/ 1. Createa Profile 2. FollowthestepstoV erifyyourlocation. 3. Completeyourprofilewithservices, products,hoursofoperation,photos.
  • 58. Gulf2Bay SoftWash Long Island f- See all products . (631) 239-7110 Pave r Cleaningin Long Island, NY Getting your exterior brick and pavers professionally cleaned in Long Island will not only protect your investment but brighten and refresh your outdoor space. Gulf2Bay uses a lower pressure soft wash technique that will thoroughly clean the area without the risk of damaging the pavers as normal pressure washing or power washing would. All chemicals used with soft wash d eaning are 100%biod egrada ble, low voe . water-based, and bleach stable. X
  • 59.
  • 60. Not only does cleaning your guners help protect the integrity of your roof.but gutter brightening also greatly enhances your overall curb appeal. Dust, dirt, pollen, and mildew buildup on the lip of your gutter can cause tiger striping or black lines. Including this service with your roof and house washing is a valuable option to enhance the beauty of your home and preserve your investment. Learnmore <
  • 61. Pme St 1-loridSt Peter·s Pressure w · ashing Savo Call Website Directions 4.9 *** 617,Google reviews Pressure washing service fnBrandon, Florida
  • 62. Determining ROI GoogleMyBusinessDashboard Customer actions The most common actions that customers takeon your hsling 1 quarter • Total actions 383 16 ■ Visit your website 242 ■ Request directions 43 ■ . Callyou 98
  • 63. AN ',t.NtD t't 011<..M.L 'l'"XJ""" GI a - El El a m El •
  • 64.
  • 65. W h a t is SEO? Organicresults orunpaidrankings area resultofoptimizing your websitefor searchengines, hence thetermSEO. pressure washing near me .- 22,200 D s10.23 X Powered by I::!:SURFER https://www.nspowerwash.com, pressur washin,g bo... Bohemia, NY I (631) 277-5509 - Pressure Washing )-, 0 UJ1,113 r O [ Title changed ] Natural Settings Powerwash is a pressure washing and deck care company locatedin Islip, NY. Weserveall Immediate areas. Calltoday for a freequote ! http:// www.noblepowerwashing.com Long Island's Power Washing Company J-, 505 UJ931 Ji 0 LongIslandPower Washing& Pressure Cleaning services. House andRoof Washingin Suffolk & NassauCounty. Cedar Shake Cleaning andRestoration specialists ... https://www.yellowpages.com >LongIsland, NY Best 30 Power Washing in Long Island, NY with Reviews ;.., 45,274,a30UJ 2,027 ;; o [Title changed] Pressure WashingEquipment & Suppliesis terrific and always seems to havethe exact partI'm looking for at thebest pricearound.Highly._ http s:// www.spotlesspaint.co,m power_washing Hot Water Power Washing - Spotless Paint of Long Island ;.., 7 7 U 1,42 5 ;" 0 [Title changed] SpotlessPaintIs your local Residenii al Power Washing and Commercial Power ... Power
  • 66. MARKETING REV UP YOUR CLEANING BUSINESS SEO (organic) vs Paid S E Oischeaper thanpaidinthelongrun. Whenyoucreatecontentthat ranksanddrives traffic to your website,you no longerhaveto keepspendingmoneyto makeyour target customers seeit. S E Otakestimetoshowresults. If your website or domainis new,it's unlikely that you'll enjoy immediateresults from SEO.Thereasonis that manyfactors affect howGooglerankswebsites. Searchtrafficismorestable. Onceyou rank onGoogle,you canbesureof freetraffic to your websiteor webpagesaslong asyoukeep optimizingthem.
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  • 69. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS The NeN SEO Formula • Figureoutwhat themostimportant keywordsarebased onyourservice,servicearea& searchvolume • GoogleKeywordTool,Wordstream,Spyfu,GoogleAdWords • Setupagreat websitewithuniquepagestargetingthosekeywords • Pagesfor eachservice & eachcity • Optimizeyour websiteforUserExperience • OptimizeyoursiteforS E O- OnSiteOptimization • Buildyourauthority - OffSiteOptimization • Trackyourresults
  • 70. 1 Rank I 1d 1 7d Life I Search Vol. 1 SearchLocation 1 0 13® window cleaning 135,000 New York, NY , USA 0 • 13@ gutter cleaning 110,000 New York, NY , USA 0 IIY13@ deckstaining t:: Q 49,500 New York, NY,USA 0 l!!U13@ roofclean ing 42 + 2 + 58 22,200 New York,NY, USA 0 !11113@ concrete cleaning 22,200 New York,NY, USA 0 • 13@ deck cleaning 18,100 New York,NY, USA 0 • 13® paver sealing 69 + 31 18,100 New York,NY, USA 0 13@ housewash ing 76 .. 8 + 24 14,800 New York,NY, USA 0 13@ commercialpressure wash ing 12,100 New York,NY, USA 0 l!!U13@soft washing 52 51 + 1 + 1 8,100 New York,NY,USA 0 !!U13@ siding cleaning 43 + 57 4,400 New York, NY , USA !!U{;3@ paver cleaning 80 61 + 5 + 1 + 19 4,400 New York,NY, USA
  • 71. M A RK ETING REV UP YOUR CLEANING BUSINESS What Used to Work • Mostexterior cleaningcompaniesservea25- 50mileradius (lotsoflittle cities& towns) • It usedtobecommonplacetosetuppagesforeachcity & keepeverythingthesamebutchangeonlythecity. • Lotsofguyssetupmultiplemicro-sitestargetingdifferent cities withthesamecontent onlychangingthecitiesoneeachpage. • Y ourcontentmustbeUNIQUEfromonepageto thenext& fromonesitetothenext.
  • 72.
  • 73. M A RK ETING REV UP YOUR CLEANING BUSINESS What Works Novv • C T RisK E Y (ClickThroughRate) • ScrollRateisessential(Aretheyscrollingdownoncethey gettoyourhomepageorwebsite)? • Timeonpageisa bigdeal • Bouncerateissomethingtowatchveryclosely • # ofcitations,reviews&relevantlinks
  • 74.
  • 75. Connect ion is secure YourInformation (tor example, passwordsorcredit cardnumbers) Is private when it Is sent to this site . Learn = • Iii Certificate (Valldl • Cookies(70Inuse) Site settings
  • 76. The Fundamentals: Site Speed Visitgtmetrix.com tofindouthowfastyourwebsite'sloadingspeedis • g tm c-tri>t X + C a g lm{:)ltocc o m * Features P n c : n J Rescuces 8109 How fast does your website load? Find out with GTmetrix See how your site performs, revealwhyit's slow and discover optimizatio n opportunit e is. '--- - - - - - - - - - - - - - - - - - - - - - - - - - -- - - - -- ' IMM-Mi1ii A.nalysl9. Options: Tes.tll'lg., Yanc:o.lver,canadalnf"l90vorre(De-sictop) W!U'lan.U'1ttronledCctn!ct>cn.Log h.to cha nge optl61S - latest News U&ir19tag& endt.t9m;inagert? -081be$1l)f'8Qlloe$ foroptlm8" pe(f()mvnee. hltQtt(tCQlbbhAhOBbc>YwwebpMOffl'llnt &. bl10t!!I<A'Ea,•HHLMPOP , . . , , ' , , I Htw lot Ente<p Snap Inc. I Microsoft v1acoM Tho GTmctlli:itW!t!cria/1Chan IS. keytoolIn hell)rlgle) <llagnoMweb perlorrnanc.1630ft We've wrntien•coml1'8,18 ttl!CI.'0,:P/l,U))7e»(06l .. ' ;l, ; ' our AIXll'Ofd (Galaxy Nexu1) duo eoan c,!!lcem Apolo i , n > , . , , . 7 9 3 pagesanalyzed sofar 3 Join thousands of people andcompanies around the world committed tomaking the web consistently fast.
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  • 81. R E C L E A N M A RK E TIN G REV UP YOUR CLEANING BUSINESS Remember Facebook Organic Reach WyrU!f Farmer .. AT&T OClober 14 &l l l Clprn • ill Hello AT&T. My name ls Wynter Farmer. I have be.en a loyal customer for nearly 10 yu rs . When you released the original iPhone I bought It. I have had one ever s ince . Irec,enttv purchased the IPhone - Iwas so excited to t1YFaceTlme without using WIFI. That particular fe.1t1,1re one of l d i n g re;J ns to upgnrde to the !Phone S, I'm sure you can imagine my disappointment when I tried and it failed. I caJled customer service and discovered it isn•t 1>0ssib le because I have the unlimited data plan. In order for t=aceTime to be used witho ut WIFi a Famllv Share Plan rsrequired. That plan has limlted data. It took me a second to wrap my head around that. I am e.xpee:ted to uade my unlimited data plan to a limited one to use a feature that requires d,u;a usage. That makes no senJ.e. WeI.I, v,eah,it does. If you ar@the company benefiting from the.c:han_ge.Noc the customer trying co avoid lt. Ifeel a_s though lnS-teadof rewarding vour loyal c:'-!stomers. that have been iPhone usen. the longut you are 1rv1ng to shortchange us. It seems to me an underhanded, unfair and despicable way to treat your loyal custo mers. If AT&T doesn't delete this po$t plt>ase lilce it to show them you also think ItIs an unde,rhanded, unfair and despicable way to treat their loyal customers. Uke Comment
  • 82. Organic Reach Dying • IS Facebook Page Organic Reach 20% 15% 10% 5% 0% - ,- ,- - - -
  • 83. Facebook Stock is Growing DEC $7000 $6000 $5000 JAN FEB OCT NOV o Average Organic PagoReach $4000 ■ Facebook. tne. (FB)StockPrice This chart we made shows Facebook's declining organic reach (according to a from Social@Ogllvy) charted against Facebook's stock price during the same period. As organic reach dropped from approximately 12% to 6% {and now often at 1%), Facebook's stock price moved from nearly $50 to nearly $70, adding billions of dollars in market capitalization.
  • 84. R E C L E A N MARKETING REV UP YOUR CLEANING BUSINESS • W h a t IS a Boosted Post? C) 5 r/:Jlike 0 Comment Share 136 people reached > Gulf28ay SoftWash Long Island · Posted by Abby Marinescu M a y 1 1 • 0 - ' Havina vour home oft washe d will areatlv r J D '1 @ i- o,ovp,
  • 85. MARKETING REV UP YOUR CLEANING BUSINESS () 12 rfJUke CJ Comment p Share Get more Likes, Comments and Shares hispostisperforming better than 90% of other posts 11 n your Page. Boost It to show it to morepeople. for this
  • 87. Your customer is on Facebook Percentage of U.S. adults who use Facebook as of February 2021, by age group 100% 80% 77% J(l 60% i 0 i 40% If> 20% 0% 18· 29 30.49 50-64 65+ Source Pew Roso·rch Centor Q Stabsla 2021 Addllonal Information: Untlod Stales Pw, Re oar '1Center January 25 lo February 8, 2021 18 yonrs and older Telophono 11torv1ew
  • 88. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS Facebook serves two Masters
  • 89. Banner Ads IntheolddaysBanner ads wereseparatedfromtheusersfeed fac bod< ........ _ , , . " " . . . (101) .. R .....,4tlltll 14•...-.. , ,, .,...c;.,_" , ._ '" ._ .,...,.. ,, -·-,,... - · , _ . . . . H I H&f't.r- ... - 1 4 1 1 1 .li"• "" - / l l ' I - T , 1 ' 0 c.,n.,----· a .r ,,...o ..,. . . . ...., y .; _ . '00 ,, . . . . . . . . . . . . . . . . r i 9 ttllatJN"lhp ,.,.,_ Ai l'M, ffiilt • -· •.-c:.,, ,.....,_...,u. Cohan Cl'lffl1h WAI Into "''"''"' .,.... , u Unh ♦ Atuch: • t,_: ;tl I I •n C > t l Wj !O N DO ... 0. ,;: ColM"<-O'! 0."41Yu• l c._ ,..., t , ; c i c . . - ,._t. i ;, c.,,_,_..,..- ..c,..,•.,,._ -t.llT ° " " ' Colsell I w;u 1h1Ptifog lh.til yGu •;,.v,dv- • 1 > & . & l eM, - " "" •.,.dd,r,g, ..,.-•no 1.tt",vu u111X1Wa1ff .,,d I r e R P M p n u C - t e m l ,INc11t,r, M ••- 11:1· Q l l l t I _.., ,n,.,r,,"'11Is IIllto, .. g SI•, c I •, ''" roow:, I "-"--· c : - m ..... S o c _ t o .....,... c., , II w.n c;,-uf '1Wo1•nQ""" loa , tr ch,,""'Y, da...,.. lnow I u r n u..,, rr.aa,-1 n. 1.1 '- ' i S t••, - :.ii , t f l ' t ....,.. cu... f n. t W I M , - ...... ..,..,.._,_.,...,,,_ ..........,. J .. • 1;-W- · ar::i . . - W - 0 . . . . . , - - . . - ...,.. .,,.,... . . . . . I I iitOf"l'f i Facebook Ads! , ... Gtbl'.'llo.- .... ,. ....... i;;c : ., l;:C# , .. ,.,_c:-..,..,, ( et . ., ,. 1;.. t 1,.+ l" NOif .-, Wr .MU ◄ 6 ' N M « f • , .......... v-. ....- ... l i l , .-..O' , .. ..._.._,,., f.19't · i.r.. , .....1,p".,... ,_,,'°'...., < - oc...,_ -...-·wl, . A,.a .a, .t. lM _ I '• ) Uiol - C,wi .....,.......,, , _ .... _ , , _ , t . o , '-" .' . .:ciofoc.:,c..,i;ffil , ,
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  • 92. < 0. Gulf 2BaySoftWash LongIsl... 0 I Gulf2Bay SoftWash Long Island @g2bsof1washLJ I Contact Us 0 @ Pub lish Photo Promote <© View As e 5 out of 5 • Cleaning Service • Bay Shore, NY Home Groups Jobs Events Posts Shop Photo Create a post (D Create Story Top Fans C! J ILive -t;5.,,,,, EnableTop. -· ,s
  • 93. i buslness.facebook .comfadsmanager/manage/eampalgns?act=639182839959203&buslness J d• 56S745814028668&global_scope_id• 565745814028668&na... * Campaigns Gulf2Bay SoftwashLongIsland(6391... Updated just now 0 DiscardDrafts ReviewandPubhsh 0 AdvertisingchangesaffectFacebook adver itsi ng Facebok o 'sso lutionstohe lpaddress App les1 0S 14advert1 .n sgchangesnowtake effect Inyou r ada ViewUpdates X < 1/2 > 0. Campa ign 10• 23847714076290515 X Searchand fill.er Save Clear Lastmonth: Aug1,2021-Aug31,2021 • Not.-Doesnottnci ud e tooay'sdati, Resource Center il&hti t• 1:1Campaigns On/ Off CampaignName Delivery1' • ,' Edil AS· 82C2021Campaign(Conv) Rnufts from1camp.iign 0 • Active g AdSets L] Ads HI Cus tomize • Reports • Bid S1rategy Budget 0 Results Reach Usingad setbid_. Usingadsetbu. _ 0 Attribution Setting 7-dayclick Wtbl l1eL,r4(l- 7-dayclick WebiuteLeod 11,003 11,003 Peoplt Q, campatanto• Zl8"771"81Utllhl )( a----c... FEHi lll OIi/Oii • c a n . . . . , - AS•B2C2D21Camp"'91(Canv) > llllulllflllm1......... Awareness Brandawareness Reach CrateNowC..mpallfn UseExis tingCampaign Choose a Campaign Objective L«!amMore Cona>defauon Traffic Engagement Appins1"IIS Videoviews Leadge,netatlon Messages Conve,s1on Conversions Catalogsales Sto re traffic X Clear I.alt- A 1 1 1 1 1,21121 ""931 21121• - ........ Wfil LNd 11.ooa Poop Ca.ncel
  • 94. Business Manager The hub vvhere all your assets live. People Business Settings Mi Gul f2Bay SoftWas h Lon... FilterbynameOf 1 0 or Email 0. - G) AdrianoChiaretta Adm in access · Fina nce Editor • Developer · dnano@appanite.com Addedby:HowleHecht JoinedBllslness:Mar10.2020 AdrianoChiaretta A Add Assets AndrewHart Assigned Assets A AddAsselS Partne,s Sys1emUsers DavidJarrett Two-factorautheot.leatlonnot setup • HerearetheassetsAdrianoChiarettacanaccess.Vtewandmanagetheirpermissions. Addor removeassets. HowieHecht Pages A No HMts .,. assfgnod yet.Addan asset AdAccounts Bus inessAssetGroups Apps lnstagrnmAccounst WhatsAppAccounts Remove fdlt
  • 95. To create a Facebook Business Manager, make sure you are logged into Facebook. Then go to business.Facebook.com and create an account. C • business.facebko.ocom o. * Q lncog,n to IiIYoumust k>gInto continue. Log Into Face book YouITIU$1log in tocononvo Password LogIn Forgo1ilCCOUf'.I? or CreateNew Account CREATE ACCOUNT
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  • 98. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS There are three Types of Ad Formats 1. ST A TIC 2. VIDEO 3. CAROUSEL
  • 99. Getyour backyard looking new with.a f ull- serviceexterior home cleaning. Contact us for a troo estimate. GULF2BAYSOFTWASl1.CO> Brighten up your backyard Contact us for ;i free estimat.:i rf:J Like 0 Comment Lo.am Mor& Sha re
  • 100. Gulf2Bay SoHWash Long sland Sponsored• Le-avethe heavy-duty outdoor ctean ng to the professfollals. HomoEn orrior Clea ning r/:J Like CJ Commont !Br ighton Ytiu r Siding {';) Share • • •
  • 101. Gulf2Bay SoftWash long Island Sporsored • Exterior home cloanf1 a gis what .vedo. • • • CULF2BA't'SOrTWASH.COIv We have th, e experience. Ovc, 2,000 jobs complotcd CJ Commont L&am More
  • 102. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS There are Three Types of Campaigns 1. CONVERSIONCAMP AIGN 2. LEADGENCAMP AIGN 3. MESSENGERCAMP AIGN
  • 103. Conversion Campaign _a. Gulf2Bay SoftWash Long Island ...,,_l_.,, Sponsored •0 "Working with Gulf2Bay was one of the best experiences I had fixing up my home. Professional and polite communication, transparent pricing, and incredible work." - Jeff M. GULF2BAYSOFTWASH.COM We provide safer and longer lasting results rfJ Like 0 Comment Learn More 2 Shares Share
  • 104. Landing Page Iii W " 9 l(< " . , 11 i110 Kt IQf-' OII X + C 6 g.Jf2b:rysof'lw;i,,h.convc1cc1. rC$klrt1t<011 .,," A b o vt U s l o c:otion.s S « v k u Commcfilo'l Blog ContodU, Deck Cle a ning Outdoor dedt, ar• a cherished ,art-a in yc,urhom • for • nt• rt.1inin1 guests•nd ,.,•xlng..but like MYe1ti.rior space.theyare ex:posed to d'l&ngin.gweat her and ot htt natura l10,ces,rn•klngthem highly prone to get.tlng dirty.
  • 105. Contact Form • ♦ )I IM>Oili.0.:•lltMQ,_1:on • + t- C i g,Jr2NV tolt $ll,.;on-.•dte'H ft (lol! !t "- '$""'9"••- • • 1,1 bwecwm,,o,- l,;'J o11- a. t:a 11• G a• -=-ilr ®-,...,. "' f1 °""'"'"'•!'lot:. • o-riMC1$1od P 4!1■- - 11 0ICIIO tJ - 1'1>11111·'11'11> Q Vyl,,ldl,ld--,..,...,_ 0 .. 0 < : :,.. ! Gl- "9U•I Request a Quote Zlp,:octe• O $i6 1!Ctlffn 11•c Q P.ilWSHIIIII 0 0th..- e.stTimetoC<l nt.)(t] a .. _ □..- □•- 0 0tt1t tf11100"tl e&n (1 HoUd ,y U&fll llll
  • 106. Lead Generation Themaindifference between a leadgencampaignand a conversion campaign isthat usersdon't havetoleave Facebookinorder to convertto a lead.Thismakesthe barriertoentry much lower.This resultsina higher quantityofleads howeverthe qualityofthe leads can tend to bea bitlowerthan a conversion campaign.
  • 107. Lead Generation Campaign 8.., Gulf2Bay SoftWash Long Island "i ·• Sponsored•0 Get your backyar d looking new with a full-service exterior home cleaning. Contact us for a free estimate. GULF2BAYSOFTWAS.HCOM Brighten up your backyard Contact us for a free estimate rfJ Like 0 Comment Learn More Share
  • 108. Lead Generation Content Card More Volume - Form Preview Custom Questions 1 of 4 ◄ Gulf2Bay SoftWash Long Is... The safer alternative to pressure washing We clean and restore roofs, decks, exteriors and pavers using safe and environmentally friendly products. Fill in the form and we'll get in touch to understand your needs and provide you with a free quote.
  • 109. 2of 4 4 Contact Information 0 We'll exclusively use the informa tion you provide us to get in touch with your free quote. Full name Enter your answer. Phone number Enter your answer. Email Enter your answer.
  • 110. 3of 4 ◄ D d View Facebook Data Policy. View Y. softWashLongIsland'sPrivacy Policy, Submit
  • 111. Gulf2Bay SoftWash Long Is... Thank you, you're all set. We'll get in touch as soon as possible to understand your needs and provide you with a free softwashing quote. In the meantime you may visit our website to learn more about us. i You successfully submrtted your responses. Visit Website
  • 112. Lead Generation: Lead Center + AddLeads • !!J, Audience Tools • All Unread Raw leads 84 ► In-Progress Leads 0 ► Interested Leads 0 ► Converted Leads 0 + Add filters Select Dates . All Labels . X Clear Filters Created u Name u Email u All Forms . All Owners . Phone Stage SourcE Lead Contact Info 5 Sep7 ValerieBa... valerieba xtero ... +16313173891 Raw l eads LeadC: Select a lead to review andmanage contact details or click Create Lead to manually add a new lead. Sep4 dennis_m... dennismiller@... +1516413 7279 Raw l eads Lead C: Aug31 LisaBren... lbren710@gma... +15169933483 Raw leads Lead C: Aug29 Rick Chior... rick @austin•wil... +15166691914 RawLeads Lead (: Aug22 Nadin eB.. lamorte78@ao... +16318056443 RawLeads Lead C: Aug19 JasonBal... Jbald325 @yah... +16314451408 Raw l eads Lead C: Aug19 TomHoef... Torn .hoefferle ... +1 34767 09472 Raw l eads Lead C: 84 To tal Lea d s < , 2 ... > 20 • 0
  • 113. Messenger Campaign Themain difference in amessenger campaign is that theC T A(CalltoAction)sendsusersto Facebook messenger whereyoucanthen conversationally convert them.Also think of this asbuilding a subscriber list. Evenif they don't convert: 1.youhaveallof their information. 2.youcanmessagethemat anytime.
  • 114. Messenger Campaign Creative Gulf2Bay SoftWash LongIsland Sponsored •0 4000 sqft of 17 year old pavers ·· Restored and Sealedlike they're brand new! Get in touch with us today for a free estimate. MESSENGER Chat in Messenger 0 SendMessage 2 Comments 1 Share rfJ Like CJ Comment Share
  • 115. Assign Conversation • What services are you interested in? Paver Cedar Restoration Errol Powell replied to an ad. View Ad Hi Errol! Please let us know how we can help you. 5167295339
  • 116. R E C L E A N MARKETING REV UP YOUR CLEANING BUSINESS •13 billionpeople use Facebook Messenger each month. •FacebookMessenger userssend8 billion messagesaday.
  • 117. R E C L E A N MARKETING REV UP YOUR CLEANING BUSINESS LandingPage ConversionRate=15% Messenger ConversionRate=100%
  • 118. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS •Only1%ofbusinesses automatically engagewiththeir customersviachatbotmessaging. •Businesses are earning a 60-70% average open rate withinthefirsthour.
  • 119. ..._ ,, .....,. .,,.,,,,,, 00"' rm lnt HtedIn tNspos -t https-J/lb.rne/Zzl<4N5l 8 ................ , ..ti' o k . ,.,,,.......,... ,l>lspoot. 18 2 3 4 S 6 7 8 9 w e r 0 0 2 3 4 S 6 7 8 9 w e r y u a s d g n k y u a s d g n k l x c v b n m - t i x c v b n m •
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  • 122. Existing Customers ExistingCustomersarequalified buyers Theyarefamiliar withyour service TheyareonFacebook! MARKETNEWSERVICESTOYOUR EXISTINGCUST OMERSON F ACEBOOI<DA VINANDDA VOUT!
  • 123. R E C L E A N M A RK ETING Custom Audiences •EMAILLIST •C U S T O M E RLIST •VOiPLIST •CRMLIST •HOMEADVISORLEADS • ANGIESLISTLEADS REV UP YOUR CLEANING BUSINESS
  • 125. Showing13oc13Rows AD AS• (64)• u>ol<a llke (U,,. AS·{101]- L.. AS-{139) - L .. AS· [201) • L.. ADSET AS· (64)- l<>o kol1ke(U... AS-(64)• u>okalike(U..• AS• (64)• Lookalike(U... CAMPAIGN AS• 2021 CM1pal AS • 82'C20 1 Campla ... AS • B2C202 1 Campal... AS - 82C 2021Campai... IMPRESSaONS 5,886 4,055 835 504 WEBSfTELEADS COST PER LEAD $0.00 LEADS LEADS(ON·FA.•. $1861 $15.12 $19.52
  • 126. FB Pixel /' VISIT R ' LEAVES VISITOR RETURNS YOUR SITE YOUR RETARGETINGAD TheFacebookpixelgiveyoutheabilitytotracl< yourwebsitevisitorsonFacebook.
  • 128. Ad Ref res hes Repetitionisthekeybutafterawhileyouneedtorefreshyourads. Eventhebestperformingadshaveashelflife.Lookatwhatworked andwhatdidn't,andrefineyouradsbasedonthedata.
  • 129. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS Data Driven Decisions Mal<eDataDrivenDecisions! Doubledownonwhatsworkingand eliminatewhatisnot. REFINE. REFINE. REFINE.
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  • 132. 09/0112021 12:15:18 PM PDT 0 All time @ Last 12 months Sep Oct Nov Feb Mar Apr May Jun Ju l Aug Sep Llfelime Totalspend $1,892 .79 $1,446 .08 $1,410 .79 $1.318,68 $1,313.29 $1,662.09 $38.41 $9,082.13 Reach 32,102 24,424 25,245 25.933 30,156 37,376 1,698 176,934 Impressions 105.18 4 78,766 66,486 53.859 56,268 75,365 1,818 437,746 FrequerK:y 3.28 3.22 2.63 2.08 1.87 2.02 1.07 2.47 Link Clicks 1,934 1,317 1.045 907 1,283 1,573 27 8,086 CTR (Link) 1.84% 1.67% 1.57% 1.68% 228% 2.09% 1.49% 1.85% CPC (Link) $0,98 $1,10 $1,35 $1.45 St.02 $1,06 $1.42 $1.12 l.Dads 84 42 46 11 39 34 0 256 Cost/lead $22.53 $34.43 $30.67 $119.88 $33.67 S48.89 $0.00 $35.48 CPM $18.00 $18.36 $21.22 $24.48 $23.34 S22.05 $21.13 $20.75 AMOUNTSPENT :$9,082:13 AMOUNTOFLEADS:256 C O S TPERLEAD:$35.48
  • 133. Lead Source Accounts Facebook 132 Home Advisor 130 Accounts Referral 113 G o o g 82 Yard Sign/Truck Sighting 44 Referral 29 Your Home Magazine 26 Instagram 22 Angie's list 18 Unknown 14 Past Customer 14 Customer 6 Red Door 3 Web Search/Goog 2 YelQ 1 Direct Advantagg 1 637 Revenue Accounts by Lead Source (Summary) 3/1/2021 - 9/11/2021
  • 135. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS Free Facebook Advertising Audit Signupforafree FacebookAdvertisingAuditbyemailing andrew@revcleanmarketing.com
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  • 139. Go gle window cleaningcompanies near me 590 D $12.59 X Poweredby @ . SURF ER Q All () Shopping 0 Maps CJ Imag es @ News : More About 1,800,000,000 results(0.67 seconds) Sponsored 4.7 · Seereviews (, GOOGLEGUARANTEED ServesPatchog ue Opennow 10+ window cleaners nearby Shine of Long Island Prime Window Cleaning 5.0 · Seereviews ServesPatchogue Opennow Tools Super CleanMachine 4.8 · Seereviews ServesPatchogue Opennow Morewindow cleanersin Patchogue LocalService Adsarenowthe "topofGoogle" Theyliveaboveadwordsresults.
  • 140. Go gle windowdeaning companiesnearme @ News ; More Q. All (;) Shopoing Maps [g Images About1,800,000,000 resut.s (0.67se-conds) 10+ window cleaners nearby Shine of Long Island 4.7 · See reviews nr,1 F lJ4RA ' H FFll ServesPatch ue Op,en now Mon? window cleaners in Patchogue • 590 D S12.59 Prime Windo w Cleaning 5.0 · See re-,iews Se rvt-sPatchogue O n now X Powe red tJy :; u FER Sponsored SupBrClean Mac hine 4.B · See re-,iews ServesPatchogue Open now Tools
  • 141. RE CLEA N M A RK ETING Google Guaranteed REV UP YOUR CLEANING BUSINESS Googleverifiesyourcompanybyrunningabackground checkand requiredproofofinsurance.Y oucanonlyverifyinoneindustry. GooglecallsthisaGoogleGuaranteed Result. Dependingonyourregion,LocalServiceAds mayormaynotbeavailable. Y oucanseeif LocalServiceAdsare availableinyourarea. Googlewillalsogiveyouanestimated costperleadbasedonyourserviceandregion. Justgotoads.google.com/local-service/ads
  • 142. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Pay Per Lead Costisverysimilar toHomeAdvisor. Y ousetaweeklybudget andyouPay-Per-Lead Googlegivesyouadashboard where youcanmanageyourleads Theyrecordthecallsthatcomeinand onlybillyouforqualifiedleads
  • 143. Self Service Platform = Leads .=·. · :· : · .o.. . , w .. - 3 ,{;! 1' 4 41 3urxtalft ..lmYogur1 los s of pow• Tom.lt.1t9tt Jaonsandwich 3 LOHol- 172-/,03-4350 SanfranctlCO -- Oct,. Oct,, 20056-9821 Phone Oct 11 Phono Oct 17 l.lgl1fool,,es Da1yC,1y Sop20 TmSandwdl l.lgl11i.<turu 0alyC11y MesUQf Sepll) Coft'l)lll td 2 , d yl .. 16 ........ 280 l ocat1 0t1 flifYl«hlmt San Franclsco - t 1·2 days SonFr...i- Nn l 1•2dayt UountainView Rl9hlnow P,loAllo Nt,t1•2d>p LMdt-,,,e L • I I a c t , -- 6'53PM -- 6:56 PM -- 6:00PM - Me•- S30PM -- 1 GUI
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  • 148. A d • r t.,, : ,.::,.,,.v.•,Y .r.h:-,ko:-1 00,1no1 ; r.nm,·rw,-.:r_-N0;t.1n;,1,:r.0_« rq:,m 1 · ! (E I: 47 Ri:O) Long lsh.m<l'aPower W.ashin-g- Hi ghl)' Rated Power Washing ; .• 121 ll1 1,G' ,. U ' I I r,; ::>r.af L a n -::1:rc"!;l'j Rhcst r tx:,c pcwcr w.i::hilQ c::>m pa" t / , 1Ull l H n c s q.. r nt>cc:I 9'l Lln:dn d.Pt>chDAU;>,' -I" · Op::,- l!c<i:I'· ;;.;.:.c, .,_1- ;;e,; l'r•1• POW(!( w.ishlng >) 1 F r . r : M ? - 11 1 ,. :I J'O." !.. cn:.Ipo.-nc--r1 .1 :: " :hl·q , c i 1 Jed<, F:rtiD. cln&d'r,t!''°":r/ cedar ShIngleRestoration We:;pccdtzi: ::« r 1 n R I . Ci:o.:r 11::1r,:.ott o.1 1nA 1:i:«n Ad· h lp ::.,w.v .k !el ni1t c 1r: ; (c:n: • 00·09:' PowerWasbi□tJ..wl9Island·GentileEffectiveSoftWashing J) 0 W :;o1 I' C - crrr-111rnEd 1t1nr Cn0,no.war.lc,rn;Ml-.g. mr.t:;,iii •.v:.•.•:.•;,p1Hr.s.;:.dcr.i<:1.u:n o J;l n:I 9'z:;_.ll dl5.a t, l.x.HnB= h. tlY CJ:cn1nd.r/ Opn, 4 h:'1.J • l-lous woshlng N9ar M · Don't0'r'9rpay. ernwseToday ;J ,1 w 1-1- ,' r, Au!)i i>e ....."""'")'t(.')t )' h , l:(:f:l "4M'' 1:N- ..-·. 11:1:u ,..., :,.•.,1....r.. .. i lJlilJ'HIM:l1..:,..,me, JIIII riHli11:,1 ra.H't:J 1::1'11 ,1 Q 1r· ,...... .,ia,.)C #1Power Wi'.lshlng company- Lowest Price· open 8AMto BPM
  • 149. Pay - Per - Click Bidagainstother companiesfor relevant l<eywords Payeachtimesomeoneclicksyour ador callsfromyour ad pressure washing near me .- 22,200 D $10.23 Q. All () Shopplng 0 Maps c;J Images 0 Videos : More X Powered by C SURFE R About 557 ,000,000 results (0.70 seconds) Ad · https :// www.choicecleaningli.com/ power_washing/locaLcompany : (631) 47 8900 Long Island's Power Washing - Premiere Power Washing... 121 u 1,62s r o We are one of Long Island's highest rated power washingcompany. 100% Happiness guaranteed Tools
  • 150. Hovv much is a Click? RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS ManyFactorsdetermineyourcostperclickincluding. Geography You'll seehigherclick ratesin majormarketslike NewY orkor SanF rancisco. Morepeoplemeansmorecompetition. Industry Googleknows what the potential return is for a given indust ry. Forexample a personal injury attorney can generate thousands fromanewclient. QualityScore Thinkof thislikeyour credit score.Whenmorepeople who seeyour adclick it,that'sastrongindication to Googlethat your adsarerelevantandhelpful to users.Accordingly, Googlerewardsyou with: -Higheradrankings -Lowercosts Dependingonthecampaign, company ,region we'reseeing$5-$10costperclickinmajormarkets.
  • 151. First Name· Request a Quote Last Name• Zipcode' Phone· Emait• Service(s) Needed (che<kall that apply) Bundle Any 3 and Save10%! 0 SidingCleaning 0 PaverSealing D Other B<!stTime to Contact? 0 Moming 0 Afternoon 0 Evening 0 RoofCleaning 0 DrivewayorPatio 0 GutterCleaning 0 Commercial AdditionalProject Details 0 DeckStain orClean 0 HolidayLighting
  • 152. G powe r washi ng near me All Maps Shopping Books News Ad • https:flwww.koscleaing,c:o m/ Power Washing Long Island - Exterior Cleaning Service Comp lete Exterior Cleaning. We cle an siding, roofs, driveways, patios & decks. Long Island. Deck, patio& roof washing. Truck mounted system for the most thorough... '-., C a ll (631) 560 -8999 13 mi • Mastic Beach • Madison St Open 24 hours Ad • https:{/www.drdrizzle.coms/ervices_ancf/pricing #1 L.I. Powe r Washing Service - Lowest Price - Open 8AM to 8PM Talk To An Expert Over ThePhone For Free • Voted #1 2016,2017& 2019 - Free Estimates. Our Specialized, Commercial -grade Equipment Safely Washes Any Type of Exterior Surface. 5.8 mi •Centereach • WoodRd Open24 hours Pressure Washing Services • near you • Choose area Ava ilab leonline < W i thin 1 mi Sort by distance > '------- '1
  • 153. M A RK ETING REV UP YOUR CLEANING BUSINESS Determinin g R O I ROIExample: MonthlyBudget=$1500 AverageCostperclick=$8 Aamount ofclicks=187 15%conversionrate=28leads Costperlead=$54 50%closerate=14jobs Averageticketprice=$800 TotalRevenue=$11,200 RO AS(ReturnonAdSpend=) 8:1
  • 154. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS Negative Keyvvords and Click Fraud NegativeKeywordscaneatupyourbudget - Pressurewashingjobopenings - Pressurewashingequipment - pressure washingDIV ClickFraud Competitors or bots maymaliciously click onyour adsandburn through your budget. W euseasoftware calledClickCeaseto mitigate malicious clicks.
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  • 157. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Here is the problem • 50-60%ofinboundleadsareunconverted
  • 158. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Here is vvhy • Leadsthatarenot followedupwithin 15minsgocold • Theaveragecustomermustbefollowed upwith5-7timesbeforebooking • T oday'sconsumerpreferstointeract via text messagevs.phonecallor email
  • 159. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Here is the solution • Leveragemarketingautomationtofollow upwithwebformswithinthefirst2minutesof submissionviaPhone,eMail& T extMessage • Automatethe followupsothat every prospectis touched5+timesandable toengagevia2-waytextmessaging
  • 160. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS What can be automated? HotLeadfollowup • email • text
  • 162. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS What can be automated? Appointments • appointment confirmation • appointment reschedule
  • 164. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS W h a t c a n b e automated? Estimatefollowup • Wouldyouliketomoveforward? • Didyouhaveanyquestions? • EndofMonth/seasonSpecial
  • 165. 230 pm 555-475-5555 Today at 2:15 pm Hi, Blaine. Were you able to review the proposal I emailed you last week? Let me know if you'd like my help going over it. Happy to walk you through it and answer your questions along the way. Sure thing. Just sent it over. Shoot me a text or call me if you need anyt hing.
  • 166. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS What can be automated? Request GoogleReviews
  • 167. Recipients Your feedback Dear [first name], As one of our preferred customers, your feedback is of the utmost importance to [business name]. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. That being said, ifyou could take a minute to post a review on [review platform], we would so appreciate it. We hope to see you again soon! Best regards, [Your name] ct Send •
  • 168. R E C L E A N M A RK ETING REV UP YOUR CLEANING BUSINESS MAKES EVERY LEAD YOU GENERATE M O R E VALUABLE
  • 169. MARKETING # of Leads - 100 Conversion Rate - 30% NO FOLLOW UP Jobs Booked - 30 100 Leads X 30°/o = 30 Booked Jobs Average Ticket - $650 30 Jobs X $650 = $19,500 REV UP YOUR CLEANING BUSINESS # of Leads - 100 Conversion Rate - 70% Automated Follow Up Jobs Booked - 70 100 Leads X 70% = 70 Booked Jobs Average Ticket - $650 70 Jobs X $650 = $45,500
  • 170. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS 50% of people are not ready to buy • NutureCampaign • Stayfrontofmindwitheducational emailfollowup • TargetedDirectMail
  • 171. SOFT W EJUSTW A N TT O Check-in! Our records show that w e gave you an estimate this summer so we wanted to remind you about our annual E n dof theSeasonSpecials.
  • 172. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS POPULAR CRMS (CUSTOMER RELATIONSHIP MANAGEMENT) • Responsibid • Jobber • HouseCallPro • Markate • ServiceTitan • TheCustomer Factor
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  • 174. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS W h a t vve vvill cover today • Howtousevideotogenerateleads • Howtocreatevideosfor different socialplatforms •Different topicsto engageyourcustomer • Examplesofeffectivevideosfrom ourcustomers
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  • 178. Consumers have Short Attention Spans I Don't Have A Short Attention Span, I Just ••• Oh, Look A Squirrel!
  • 179. About the Founder -,d !.1.f•t,e!J(',e,,>1•lt ll)b:,,te,v,f/,o<ll!@w _.,1,11,,c,nold "1d'JO;Y.iillfl!n ,,lotornol111il er.s,e1..-« Mr a,,:wnllomt-t,,.lld"'5,iotkidl11;1- &dtdltlll!ci11, oww.1i ""'"'ti«tinm,.. 11u,ll'lindc,(lrll.'ilffllll'lt...,cloy• ...uotW,.,kllt. tl, ld,.,..pf(lud°"" • <t• owllo!Ul • ...-il..Cntt.11Jd!il!'II "'7db 4lp«lfll.t_,d1'iWI.M? sa;i1 ""'- • •
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  • 181. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Why video is i• mportant: •Makesyoulookprofessional • Canassistin converting leadsto customers • Caneducateapotential customer onyourservi• ce
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  • 184. RE CLEA N M A RK ETING REV UP YOUR CLEANING BUSINESS Start Documenting •Document your work • Buildyourassetlibrary • ContentisEverywhere
  • 185. Build your Asset Library Makeit easilyaccessible • + Create .., :ii Follow 5321·33.JPG 5321•34.JPG 5321-35.JPG 5321 ·36.JPG 5321·38.JPG 5321· 39.JPG 5321·40.JPG
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  • 187. Have Several Narratives - Issoft washingecofriendly - Howto restore CedarSiding - Howto restore & preserveyour pavers - Protectingyourdeckfromtheelements - What isoxidation -Tourthefacility/ Truck - EmployeeSpotlight - DailyCheckIn - Drivingtoan Estimate - Onthe job - Inthetruck -A ttheoffice - OurMission - BeforeandAfter - Customer Testimonial - Uniquecasestudy
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  • 189. Micro Video CellPhone GoPro • TimeLapse slideshowof photos / beforeandafter Doityourself. Minorediting:Post it Immediately
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  • 191. Go,..gle Q. stock photo power washing logo C All GIImages O Shopping !'JINews 0 Videos ; MO<e Tools jl Colleeoons feSearc • stockmusttation vector design carwashinggun l!I Pressure WashinglogoOeisgnCleanL lstoc.kphoto com POW ..E .R .,.W ...A .. S ,H l!I .,..,.._. l......., Pressure washing logoL $?lvtterstod .com r-=- washing clipart l!I Power Washing Ptess ure Watef Blaster... depo.sitphoto.c•om Pressure Washing Logo Te... droo;m.s1imecom l!I l!I II gun l!I vector Illustration logo Template Cleaning Vector... deposltphotos com 1,253BESTPressureWash_ stod: ed¢becom 104PressureWashinglllu... 1s1ockpho10 com 4') charities - P _ R ,E . S . S ,U .,R .. E .W ..A _ SH deslgntemplate ..,*- logo ) .ff w ASHIN G I Pres s u re washing logoImages_ , i;huttet$tOCk.com Power WashingPressure Water_ 1,2S3BESTPressure Washlog o _ depostphoto,com $l0ck,edobt com PressureCleaningStocklllustradons... dream.time.com l!I PressureWashing Logo T_ stM.11terstockcorn l!I 1,253BESTPtessureWashlogoIMAGES•. $!Ock.•do bo oom
  • 192. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS W H AT IS BRAND? Brand=Theperception of your business through the customer's eyes.Regardless of your op1 • n1 • on. • Reputation • Opinion • Perception • Emotion
  • 193. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS W H AT IS MARKETING? Marketing= any customer communication touchpoint. • Promotion • Connection • Interaction • Transaction
  • 194. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS W H AT IS BRAND MARKETING? BrandMarketing= Acommunication strategy with the goal of changingor solidifying how customers perceive your business. • Emotion • Reaction • Loyalty
  • 195. "PRODUCTS ARE M A D E IN A FACTORY. BRANDS ARE CREATED IN THE MIND."
  • 196. "YOUR B R A N D IS YOUR INSURANCE POLICY AGAINST BUSINESS FACTORS YOU CANNOT CONTROL."
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  • 198. "BRANDING IS H O W PEOPLE DESCRIBE YOU W H E N YOU'RE NOT IN THE ROOM."
  • 199. '"YOUR B R A N D IS T H E STORY T H A T UNFOLDS ACROSS ALL CUSTOMER TOUCH POINTS."
  • 200. RE CLEA N MARKETING REV UP YOUR CLEANING BUSINESS LOOK AT YOUR BUSINESS T H R OU GH A N E W LENS Visuals Professional Image(Logo, Website, Truck Wrap,Uniform) Messaging $99Driveway CleaningVS.PaverRestoration Services CustomerService Responsive and polite VS.nonresponsive and abrupt Sales Pushyandtone deafVS.consultative and helpful