1. ANDREA DEAL
3461 Norwood Street, Columbus, Ohio 43224
614.432.4881
andreaohio40@yahoo.com
“Trustworthy, Committed, Efficient, and Experienced Office Manager and Executive Administrator”
SKILLS
 Executive Management Support
 Customer Service & Client Relations
 Accounts Payable/Receivables
 Switchboard Operation
 Schedule Management
 Filing and Database Implementation and Archiving
 General Accounting
 Billing and Collections
 Medical Scheduling and Insurance Verification
 Operations and Project Management
 Inventory Control
 Team Building, Training and Development, Supervision, Leadership
 Microsoft Excel, PowerPoint, Access, Word, QuickBooks, Sales Force,
Timberline and Various POS/CRM Databases
 Multitasking, Problem Solving, Team Orientated, Task Orientated
 Motivated and Ambitious Individual, Excellent Interpersonal Skills
PROFESSIONAL EXPERIENCE
2010-2016 ISL Communities Columbus, Ohio
Operations Manage/ Executive Assistant to CEO
 Responsible for the oversight and implementation of all administrative duties
within the organization, including the design and execution of construction
strategies across multiple projects. Prioritize projects according to urgency or
client demands, and effectively delegate tasks to project managers. Collaborate
with architectural engineers and insurance adjusters to develop project scopes.
Maintain all correspondence with sub-contractors and project manager to
ensure accuracy of work performed in contract scope agreement. Research and
apply for all necessary permits in accordance to each municipality of project.
Responsible for all AIA billing procedures and weekly payroll approvals for
sub-contractors. Create various WIP spreadsheets for ongoing projects. Hire,
train and development all new administrative staff. Responsible to maintain
the highest level of customer service for organization’s clients.

2. 2010-2012 Columbus Speech and Hearing Columbus, Ohio
Audiology Scheduler and Coordinator
 Maintained scheduled of 5 or more clinical staff. Schedule clients from phone
calls/wait list with appropriate clinician based on standard criteria. Solely
responsible for communication and customer service to current and
prospective. Assisted with patient check-in and appropriate document
compliancy. Maintained detailed administrative and procedural processes to
improve accuracy and efficiency. Managed medical supply inventory,
insurance records, patient charts, and company files throughout company
database. Responsible for daily maintenance of patient accounts. Directly
supported all departments on an as needed basis. Responsible for the
completion and upkeep of all required First Aid and job pertinent medical
billing.
2001-2010 Mira Building & Development, LTD Lewis Center, Ohio
Office Manager/ Executive Assistant
 Responsible for all administrative and office management duties, including all
incoming service calls and subcontractor calls. Hired and trained all new
employees. Managed the coordination of subcontractor trades on all
prospective bids and current projects. Coordinated weekly meetings with all
department managers to build sales and construction knowledge within
organization. Contacted contractors/subcontractors regarding rebilling and
reimbursement process to ensure account resolution. Implemented
daily/monthly spreadsheets for inventory management. Planned effective
systems for records retention. Responsible for the creation of meeting agendas.
Maintained all accounts payable/ accounts receivable responsibilities.
Maintained accounting records for both general contracting and development
portfolios within the company. Responsible for the maintenance and
compliancy of all applicable licenses and certifications throughout company
and/or individuals agents.
EDUCATION
OSU Technical College-Columbus Branch Columbus, Ohio
Certificate: Real Estate Principals, Practices, Appraisal & Law
Columbus State Community College Columbus, Ohio
Business Administration
Westerville North High School Westerville, Ohio
Degree of Completion