This summary outlines the experience of Ana Leyva as a bilingual English-Spanish case manager with over three years of experience working in social services environments to ensure the well-being of adult clients with chronic mental illness and special needs. Her experience includes positions at Jewish Association Serving the Aging, Services for the Underserved, Association for the Help of Retarded Children, and she holds a Master's degree in Education from Metropolitan College of NY and a Bachelor's degree in Sociology from Marymount Manhattan College.

1. ANA LEYVA
1955 E. 7th Street • Brooklyn, NY 11223 • 347-397-1785 • aleyva234@gmail.com
SUMMARY
Bilingual English-Spanish Case Manager with more than three years’ experience working in a variety of social service
environments. Dedicated to ensuring the well-being of adult clients with chronic mental illness and special needs.
WORK EXPERIENCE
Jewish Association Serving the Aging Brooklyn, NY
Social Worker(Adult Protective Services) 09/2014-12/2015
 Conducted home visits to evaluate the social and emotional needs of clients and family, and developed a case plan.
 Arranged for direct provision of services such as home health aide, medical treatment and psychiatric examination
for clients with a mental illness and substance abuse.
 Evaluated clients’ capacity to manage their own affairs and entered case notes and related data into APSnet.
Services for the Underserved (SUS) Brooklyn, NY
Caseworker (temp assignment) 02/2014-04/2014
 Provided guidance to clients with mental illnesses and substance abuse to maintain their mental health.
 Engaged clients in rehabilitation and helped them develop a housing support plan.
 Evaluated actual living conditions of clients through home visits.
 Maintained records of all paperwork needed including medical evaluations and financial records.
Association for the Help ofRetarded Children (AHRC) Brooklyn, NY
Residential Habilitation Counselor 03/2010-12/2012
 Provided direct care services to individuals with intellectual and developmental disabilities.
 Responsible for working with individuals to achieve valued outcomes set forth in their day habilitation plan.
 Served as an advocate for the wants, needs and rights of the individual.
 Attended all trainings requested by the agency including OSHA,HIPAA and Positive Approaches.
Test Quest, Inc. NewYork, NY
Tutor 02/2009-06/2012
 Provided one-on-one tutoring to elementary school students of diverse backgrounds in reading, writing and math.
 Interacted with Test Quest office staff to accept assignments and submit appropriate paperwork in a timely manner.
 Communicated with parents to set up schedules and inform of students’ academic progress.
 Collaborated with students, parents and Test Quest to determine student needs and develop tutoring plans.
Henrietta Szold School/The Nathan Strauss Prep. PS. 140 NewYork, NY
Student Teacher 11/2007-06/2008
 Worked within an inclusion classroom with students of diverse backgrounds and needs.
 Collaborated with teachers on planning lessons that meet NYS standards.
 Taught reading and math lessons based on Teacher’s College approach.
 Conducted Read-Alouds for two Spanish-speaking students, checked students’ homework.
Marymount Manhattan College NewYork, NY
Administrative Assistant - Centerfor Academic Achievement 10/1999-05/2007
 Mentored and advised students from the Higher Education Opportunity Program (HEOP).
 Advised new students with course selection during registration periods.
 Tutored students in Spanish as needed; supervised work of student assistants.
 Greeted and directed visitors; resolved routine administrative problems and answered inquiries concerning
activities and operations of department, in accordance with FERPA guidelines.
 Performed staff and operational support activities; served as the chief liaison with the admissions office in
respect to the administration of the Placement Test.
 Entered information of placement test scores into Datatel Software System.
 Arrangedmeetings and conferences,scheduled interviews and appointments, and performed other duties related
to maintaining one or more individual schedules.
Metropolitan College ofNY NewYork, NY
Master of Science Education 08/2008
Marymount Manhattan College NewYork, NY
Bachelor of Arts Degree, Sociology NYC 06/2003