We are all able to think out of the box, Creativity is not limited to some or certain people. Its just that we should know the difference in different thought processes.

1. Outside
Think
The Box

2. Recognize boundary conditions are a choice
• Whether you realize it or not, there are boxes all around you. You’ve been taught what is—
and isn’t—possible.
• You’ve also learned that there are risks, and often repercussions, for trying something
totally new and different.
• And when you think about it, it started at an early age. Chances are, one of the first things
you were taught as a kid was to color inside the lines. Yet it was just another box.
• If left to your own devices, you almost certainly would have made a different choice—and
happily colored all over the page.
So let’s say that you’ve got this crazy new idea, but you’re convinced that your boss won’t go
for it.
Make a Critical New Assumption

13. 3 Modes of Thinking

14. • Summary: Using Logic
• Also called: Critical Thinking, Vertical Thinking, Analytical Thinking, Linear
Thinking
Overview
• Convergent thinking is a term coined by Joy Paul Guilford’ (who also coined the
term for the ‘opposite’ way of thinking, ‘Divergent Thinking’).
• It generally means the ability to give the “correct” answer to standard questions
that do not require significant creativity, for instance in most tasks in school and
on standardized multiple-choice tests for intelligence.
• Convergent thinking is often used in conjunction with divergent
thinking. Convergent thinking is the type of thinking that focuses on coming up
with the single, well-established answer to a problem. Convergent thinking is
used as a tool in creative problem-solving. When an individual is using critical
thinking to solve a problem they consciously use standards or probabilities to
make judgments.This contrasts with divergent thinking where judgment is
deferred while looking for and accepting many possible solutions.
1. Convergent Thinking

15. 2. Divergent Thinking
• Summary: Using Imagination
• Also called: Creative Thinking or Horizontal Thinking
Overview
• Divergent thinking is a thought process or method used to generate creative
ideas by exploring many possible solutions. It is often used in conjunction with
its cognitive colleague, convergent thinking, which follows a particular set of
logical steps to arrive at one solution, which in some cases is a ‘correct’ solution.
• By contrast, divergent thinking typically occurs in a spontaneous, free-flowing,
‘non-linear’ manner, such that many ideas are generated in an emergent
cognitive fashion.
• Many possible solutions are explored in a short amount of time, and unexpected
connections are drawn. After the process of divergent thinking has been
completed, ideas and information are organized and structured using convergent
thinking.

16. • Summary: Using both Convergent and Divergent Thinking
• Also called: ‘Thinking Outside the Box’
Overview
• Lateral thinking is solving problems through an indirect and creative approach,
using reasoning that is not immediately obvious and involving ideas that may not
be obtainable by using only traditional step-by-step logic.
• To understand lateral thinking, it is necessary to compare lateral thinking and
critical thinking. Critical thinking is primarily concerned with judging the truth
value of statements and seeking errors. Lateral thinking is more concerned with
the “movement value” of statements and ideas. A person uses lateral thinking to
move from one known idea to creating new ideas.
3. Lateral Thinking

18. Thinking outside the box starts well before we’re “boxed in” – that is, well before we confront
a unique situation and start forcing it into a familiar “box” that we already know how to deal
with. Or at least think we know how to deal with.
Think Out of Box…

20. Fear is the main obstacle to overcome in
the journey towards creative thinking.
It usually shows up as feelings of
insecurity, anxiety, and unworthiness,
and can gain enough momentum to fully
inhibit the production of innovative
ideas.
Common fears among us may include:
• Boss’s reactions to employees
choices, decisions, or behaviors
• Fear of losing job
• Standing out among peers in a
negative light
• Being wrong and judged
Fear???

21. Powerlessness
When people feel they have no ability to make a difference or create change, they are not
going to make an effort to get outside of the box—they would rather just give up.
If an employee feels that their ideas do not matter, they will not be willing to engage in
making change or improvements.

22. Sometimes, company
beliefs or norms prevent
people from getting out of
the box.
Whether true or not, some
beliefs may make people
disinterested in trying to
think differently.
Many creative ideas exist
inside of a company.
However, many of them do
not see the light of day.
Organizational Beliefs

23. To get outside of the
box, people need to
connect, talk, and
brainstorm ideas.
Social interactivity and
connectivity create
the initial spark.
When people do not
have an opportunity
to interact often with
others, they are less
likely to think of ways
to get outside of the
box.
Isolation

24. Brain Dominance
We are either left or right-brain dominant.
• The left side of the brain is connected to logical or rational thinking, and it is often required
and even preferred in business and management. Whereas the right side of the brain is
associated with being intuitive and creative, and it is often thought of as the more under-
utilized part of the brain.
• When we are too reliant on logical thinking, it is more challenging to get outside of the
box. When we become too left-side oriented, we tend to get quickly disinterested and
frustrated with these types of challenges.

25. When people are only able
to see the work, processes,
information, or viewpoint
right in front of them, they
will not be able to get
outside of the box.
We need to see the big
picture to truly shift
beyond current point of
view.
Continually sharing your
vision for any change
initiative is extremely
important.
Tunnel Vision

27. • Start from the Beginning
• Stop and Listen
• Note down your Ideas
• Question Assumptions
• Invite Randomness
• Take a Step Back
• See wider Picture
• Ask someone for Advice
• Ask yourself Queries
• Read a variety of Things
Just Starting to Think @#$%&+=!

28. • Random Idea Generating
• Provocation Idea Generating
• Movement Techniques
• Challenge Idea Generating
• Concept Fan Idea Generating
• Disproving
Ideas for Life Afterlife
Ideas for Life

31. “Creativity is seeing what everyone else has seen, and thinking what no one else has thought.”
think differently, unconventionally, or from a new perspective.
Creative thinking is the force that propels us forward in life. It is the type of thinking that has to
be applied whenever there’s a need to change the status quo.

33. Creative Thinking

37. Creative Thinking

38. 100% Relaxation Guaranteed…

39. Move out from our standard situation box
A process and willingness to look at things in a different way= imagination
Closely related to creativity ,creativity is concern about description of the result, lateral thinking is
description of the process More deliberate process and definite way of using the mind. Lateral thinking is
generative, Vertical thinking (traditional thinking) is selective.
Not only looking for the best approach but trying to produce as many different approaches
Vertical thinking is concerned with proving or developing concept patterns, lateral is concerned with
restructuring such pattern (insight) and provoking new ones (creativity)
Ex: Why? technique, to create discomfort with any explanation, push to restructure the pattern.
Six Thinking Hats Six Action Shoes
Six Thinking Hats, a thinking skills training course from Edward de Bono. Symbol of hats indicates role and
hat can be put or taken off with ease and visible to others. Teach parallel thinking as an alternative to
argument. Parallel thinking guides thought processes in one direction at a time, so we can effectively
analyze issues, generate new ideas, and make better decisions.
Just Thinking…Returns

41. Siimmmplliiifyyiiingg…

42. • White Hat: Focussing Data and Information at Hand
• Red Hat: Bringing out Intuitions, Gut Reactions and Emotions
• Black Hat: Cautious Thinking, Looking at Bad points of Decision
• Yellow Hat: Think Positively, Get Going even if Going gets Tough
• Green Hat: Creative Idea Generating
• Blue Hat: Process Control
Result:
Information, Ambition, Sensitivity, Execution, Creativity and Contingency
Thinking Hats

43. "The facts, just the facts."
White Hat Thinking: Calls for information known or needed – gathering JUST THE
FACTS. Like computer, they do not argue just provide the our demand.
Wearing your white hat allows you to present information in a neutral and objective
way.
Ex: In court, ideally the witness is wearing the white thinking hat and should answer
the question factually.
Let’s See through White Hat: Why Cataract Conversion getting down by 5%???
Lets leave: Why Electric Vehicle Sale may see a downturn?
1. 60% No charging Facility
2. 73% No Battery Swapping Facility
3. 30 % Heating and Distance Concern
White Hat

44. Think of fire, think or warmth, think of feelings.
Using the red hat give opportunity to express feelings, emotions and intuition. No to
force a judgment just freely express the feelings. Almost exact opposite of white hat
thinking which is neutral, objective and free of emotional.
..dont ask me why. I just don’t like this deal. Its terrible..
Example:.. don’t ask me why. I just don’t like this deal. Its terrible....i do not like him
and I don’t want to do business with him. That’s all.
After all, emotion and intuition is part of thinking.. Can you please give your red hat
on this new advertising campaign?.. my red hat tell me this offer is not going to be
accepted.
Question: What is the Red Hat take on Optical Pakhwada?
Sorry Again….
What is the Red Hat take on current Share Market situation
1. Not the kind of profit I was expecting
Red Hat

45. Black Hat Thinking Why something may not work?
Using black hat thinking, look at all the bad points of the decision.
Look at it cautiously and defensively.
This is important because it highlights the weak points in a plan.
Allows us to eliminate, alter, or prepare contingency plans to counter.
Tend to overuse so be careful. It is much easier to criticize tend to construct
…I don’t like the idea of lowering prices..
Black hat thinking is always logic. There must be a logical basis for the criticism
Example:. I don’t like the idea of lowering prices....that is red hat thinking.
Black hat thinking emphasizes the value and importance of caution even though in the
advantage situations.
Lets have some black hat thinking here.
Russia and Ukraine War: What we have to be cautious about?
1. Prices going Higher
2. Job Security
3. Covid 4th Wave, Rising Heat Wave
Black Hat

46. Yellow Hat Thinking Symbolizes brightness and optimism.
Explore the positives and probe for value and benefit.
It is the optimistic viewpoint that helps to see all the benefits of the decision and the
value in it.
Yellow Hat thinking helps to keep going when everything looks gloomy and difficult.
The yellow hat thinking is a deliberate device which the thinker chooses to adopt.
The yellow hat comes first and not the result of positive aspect.
Example:.. Change of Profession
I want you to put on your yellow hat and tell me what you think about this new
approach…figures tell me, it will probably fail.
Now, I want you to put your yellow thinking hat firmly in place. What do you see
now?
Yellow Hat

47. Green Hat Thinking:
Focuses on creativity, possibilities, alternatives and new ideas.
This is where you can develop creative solutions to a problem. It is a freewheeling
way of thinking, in which there is little criticism of ideas.
Brain is designed as recognition machine, to set up pattern, to use them and to
condemn anything that not fit. Creativity involve provocation and change.
Green hat help thinker to force themselves to be creative and not to be condemned
deliberating the idea
Activity: Let’s do some Green Hat Thinking on Refer and Earn by Coinswitch…
Green Hat

48. Blue Hat Thinking Think of the blue sky above.
Think of ‘ overview’
The blue hat is for thinking about thinking.
The blue hat is or the organization and management of thinking.
It is for the process of control.
Blue hat is responsible for summaries, overviews and conclusions.
Example for organization
..we have not got anywhere so far. Putting on my blue hat I would suggest we have
some red hat thinking to clear the air...we do not have much time to consider this
matter.
Would someone like to suggest a blue hat structure for our thinking?
Blue Hat

49. Exercise: 1
If you never read newspapers or listened to the news on TV or radio, and never read the news
on the internet, what would happen?
Do some black hat thinking on this, and then some yellow hat thinking.
Exercise: 2
You are driving down the road in your car on a wild, stormy night, when you pass by a bus
stop and you see three people waiting for the bus: Knowing that there can only be one
passenger in your car, whom would you choose? An old lady who looks as if she is about to
die. An old friend who once saved your life. The perfect partner you have been dreaming
about.
How about saving the old lady?
Red: Yellow: Black: Green: White: Blue
Let’s Put our Brains to Use

50. The Six Action Shoes are used when thinking is over and action is the order of the day.
Different situations require different actions.
The Shoes separate action into six basic styles:
1. Routine
2. Investigative
3. Crisis
4. Enterprise
5. Human Values
6. Authority
Six Action Shoes

51. 1. Routine and Formal Procedure.
Navy Formal Shoes Routine and Formal Procedure.
The Navy Shoe action mode is about using formal routines. A routine is a pattern of action
that has been predetermined. Once a routine has been selected, then action consists of
carrying out this routine. Essential to ensure safety. To avoid making mistakes. But we need to
be careful that the routines don't stifle initiative and restrict flexibility.
2. Grey Sneakers Exploration, investigation, and collection of evidence.
Purpose of the action is to get information. These shoes are quiet, casual and
relaxed. Exploring, but you don't know what you are going to find. May use aids to thinking
such as the 6 Thinking Hats What you find determines your next step. If a clue turns up you
follow that clue. Professions who use grey sneaker mode are:-scientists pursuing a theory,
investigating journalists, detectives solving a crime. market researcher, tax inspectors, police
investigating computer fraud
3. Brown Brogues Practicality and Pragmatism
Brown is a practical color. Brogues are hard wearing shoes worn day-to-day. About practicality
and good sense. "What can be done in this situation"? Flexibility is a key aspect to brown
brogue action. You change your behavior as the situation changes. You do what can be done.
You do what you can do. This is low key action. Good common sense is used. It is action where
you might "get your hands dirty

52. 4. Orange Gumboots: Orange is not a gentle colour: it is vivid and striking. The colour shrieks.
Alarm bells ring. Special occasions. Concerned with emergency situations. Once something is
classified as an emergency, then priorities change. There are new rules for action. Professions
who are trained to work in orange gumboot mode are: Police officers, Fire fighters, Doctors,
Ambulance officers, Soldiers in action As well as physical crises there are other types of crises
such as financial, personal and community
5. Pink Slippers care, compassion, and attention to human feelings and sensitivities
Pink is a warm colour. It is a conventionally feminine colour. About human feelings,
compassion, sympathy and tender loving care.-People caring for people is the essence of a
family. -People caring for people defines a successful community. -People caring for people is
the basis of civilization Professions involved in Pink Slipper action mode are:-Nurses-Teachers-
Social workers-Doctors. This mode adds an element of human caring and compassion to other
actions
6. Purple Riding Boots Authority
It is the colour of royalty. Purple action mode indicates an authority role; people who hold
authority positions may act differently in those roles as they do as individuals. Riding boots
are not normal wear. They are worn by people riding horses or motorbikes. Riding boots used
to be associated with the privileged. Eg: A horseman Not necessarily a superior one, but when
an official acts within the boundaries of that role, and then he or she has more authority than
someone without an official role.

53. Look and Feel
• Display (No. of surgeries done in past two years , no. of patients treated) in graphical or eye catchy posters. (Internal
Marketing)
• Make everyone a Sales Person – be it each Employee or each Patient– create a Business Magnet: Wearing and
Distributing Logo printed Mask.
• Fridge Magnets for Surgery Patients with Logo with their Face Picture on it.
Pull Mechanism
• Take a known public figure on board to endorse company
• Offers and recommendations : Benefit – word of mouth marketing, retention. - Family OPD: Rs 1000 for 4 members
of Family OPD 3 times each for 1 year.
• 100 Days Warranty , Buy 1 get 50% off on other instantly. ( Opticals )
@Doorstep
• Optical all delivery via Swiggy Delivery partner
• Surgery Counselling
• Emergency/Senior Citizen Doctor’s Visit
Team Effort
• Empower and authorise employee to engage as in setting achievable and flexible target per centres
• Monthly meetings with employees to voice their viewpoints/ suggestions/ roadblocks/ ideas.
Some Out of No Box Ideas…

54. • No Idea is a Bad Idea.
• Only when a change is forcefully and repeatedly induced, the ingrained structural
patterns will start getting modified.
• But despite it being a straightforward, approachable, and practical process, it
requires determination and a thorough understanding of the supporting theories
in order for it to do its job efficiently.
• Consistency is the key be it thoughts and actions.
Chalte Chalte…

55. नज़र नह ीं नजररया बदलो।