2. Outline
• Setting the Scene
• Summary of the Report
• Berkshire West Data Hub
• Benefits & Extensibility of the Data Hub
• Wider Opportunities, Pricing & Procurement
• Q&A
2
3. Setting the Scene 1 – About Us
• Software and services enabling Care sector
organisations to work more effectively together
• Achieving both greater efficiency and better services
despite rising demand / falling funding
• For example Data Hub allows Care purchasing data
to be shared, analysed and then exploited to realise
those efficiency gains and service improvements
• Feasibility Study looks at how a Care Data Hub
would realise benefits for a particular group of
partners
3
4. Setting the scene 2 – About the Project
• Project confirmed in early March 2015
• ASC data supplied by 3 partners in a simple
template format
• Project deliverables
Evaluation Report
Presentation
Workshop
Week of ‘hands on’ access to Data Hub populated with
Berkshire West data
4
5. Summary of the Report
Provides an overview of
• Benefits of information
pooling
• Characteristics of the
Berkshire West data
• Analysis and exploitation
opportunities in the
Berkshire West data
5
6. Benefits of Information Pooling
• Direct cashable savings
• Real time price comparison v up to date data
across the cluster
• Policing agreed pricing frameworks
• Leverage collaboration between partners
e.g. Joint purchasing. Sharing costs of supplier management & brokerage.
• Quality management
• Strategic decision support
e.g. Market Management. Market Position Statements
6
7. The Berkshire West data
• 1,410 Placements across 234 Providers
• £1.18m per week or £61m per year of spend
• 44% (625) Placements with Providers used by
> 1 Berkshire West LA
• 25 Providers with > £0.5m committed spend
• 66% of Placements & 50% of Spend is OP
• 25% of Placements but 40% of Spend is LD
7
10. Analysis and Exploitation - 1
Average Placement costs can
be derived and prices can be
analysed by Service Level and
by Price Band across the
partnership
Results can be
benchmarked between
the partners and exploited
to find anomalies and
calculate the scope for
savings
10
11. Analysis and Exploitation - 2
Providers with large scale cost commitments across multiple Berkshire
West partners are opportunities for Collaborative Procurement leveraging
power of group purchasing but also sharing ‘savings’ with Providers e.g.
from joint inspection
11
12. Analysis and Exploitation - 3
• Mining the Data Hub surfaces specific savings
opportunities
• The small sample of ‘worked’ examples in
Appendix 1 equate to £293k pa of potential
savings
• Also underlines the benefits of real-time
checking that would prevent many anomalies
in the first place
12
13. Analysis and Exploitation - 4
Scope for savings can be projected via Potential Efficiency
(pE) calculation....
Service Crossover parameters
[Placement Cost] – [3rd Lowest Placement Cost for same service]*
Organisational Crossover parameters
[Placement Cost] – [Average Placement Cost for equivalent service]*
pE for Berkshire West = £2.9m (4.75%)
For comparison:
WLA actual efficiencies achieved of 3% / £10m
NE cluster calculated pE 2.5% / £2.6m
* Only services/orgs with 3 or more current services and placements with a value of over £350/week were included
13
14. Berkshire West Data Hub
• Provides brokers & managers with
Access to benchmark pricing
Quality checking
Data analysis drill down
Data export for onward processing
14
15. Benefits of Berkshire West Data Hub
• Cashable savings from price transparency
– £293k pa of first pass example anomalies
– £2.9m pa potential efficiency envelope across whole dataset
• Platform for Collaborative Purchasing
– Resource sharing (e.g. specialised brokers, shared inspections)
– Increased leverage and ‘shared benefits’ with major Providers
– Price standardisation down to a norm across Berkshire West
• Quality decision making
– Real time price comparison
– Service status checking & pooled intelligence
– Price v Quality of Service
• Strategic decision making
– Market Position Statements. Market management
– Demonstrate status and progress across senior management
– Informed planning and measurable pilots
15
16. Additional Data Hub Capabilities
• Additional attributes
e.g. Bed capacity, Age, Quality & Feedback etc
• Additional Service Types
e.g. Homecare, Day Care, Supported Living,
Children’s services etc
• Trend data
will build up naturally over time
16
17. Extending the Data Hub
Interactive Reporting
Internal Directory
eBrokerage*
Public-Facing Directory
NHS Choices Integration*
eMarketPlace*
Directory Core
Data Hub Core
* Indicates optional module 17
18. Wider Opportunities - 1
• Data Hub Extensions
Vacancy Management (no cost option)
Extended datasets based on service provider information
e.g. languages, specialist attributes (no cost option)
eBrokerage Module (cost option)
18
19. Wider Opportunities - 2
• Public Facing Directory
Benefits
– One stop Information & Advice, Service Discovery for public
– Cluster wide deployment is good for Providers1 and Service Users
– Enables Personalisation and delivery of Care Act obligations including
self-service journey (assessment, purchasing etc)
Savings
– Shared software licence, maintenance, hosting and development
– Dual purchase (with Data Hub) pricing discounts
– Lower resources costs (BW collaboration & use of AW services)
– Joint Community and Provider engagement
– Cross benefits to Data Hub
1 For example only entering data (including vacancies) once
19
20. Wider Opportunities- 3
• Public Facing Brokerage
Benefits
• Improves output per-broker (can be outsourced if desired)
• Increase choice and control for service users
• Shapes market through data that is currently wasted
• Achieve best-market price by obtaining multiple quotes
Savings
• Achieve best-market price by obtaining multiple quotes
• Potential consolidation of placement/brokerage teams
• Studies show up to 15% saving on personal budgets vs.
direct payments
20
21. Wider Opportunities - 4
Care Act obligations
Benefits
• Single point of contact for anyone in the region
• Seamless integration with directory/marketplace
• End to end solution from initial assessment right the way
through to the care account
Savings
• Large saving in relation to technology costs
• Less local resources required to support a single product
21
22. Data Hub Pricing
• Pricing Includes
• Capital / Recurrent (based on 3 LA’s)
• Per LA Capital: £20,250
• Per LA Recurrent:£15,000
• Software as a Service options (based on 3 LA’s)
• Per LA 3 year SaaS: £16,750
• Per LA 5 year SaaS: £16,050
Hosting Deployment Training
Support Release Management Account Management
22
23. Data Hub & Directory Pricing
• Pricing Includes
• Capital / Recurrent
• Per LA Capital: £46,163
• Per LA Recurrent: £27,205
• Software as a Service (per annum)
• Per LA 3 year SaaS: £33,524
• Per LA 5 year SaaS: £30,997
Hosting Deployment Training
Support Release Management Account Management
1 Assumes no existing MarketPlace / Autonomy licences, these attract further discounts
23
24. Price Calculator
Sale Configuration
Number of Authorities 3 Data Hub Yes
Existing Dir Licences Directory Yes
Total Charges
Year 1 Year 2 onwards
Software 62,250£ 20,400£
Services 79,500£ 61,500£
Hosting 18,000£ 18,000£
Sub-Total 159,750£ 99,900£
Dual Purchase Licence Discount 9,338£ 3,060£
Dual Purchase Services Discount 11,925£ 9,225£
Dual Purchase Hosting Discount -£ 6,000£
Existing Dir Licence Discount -£ -£
Total 138,488£ 81,615£
PRICING OPTIONS
Yrs Year 1 Year 2 onwards TCO
Capital Recurrent 3 138,488£ 81,615£ 301,718£
Software as a Service [Years] 3 100,573£ 100,573£ 301,718£
Software as a Service [Years] 5 92,990£ 92,990£ 464,948£
Supplied as an Excel
spreadsheet so you
can model relevant
scenarios
24
25. Procurement
Data Hub and
Directory software
are both part of
OCC MarketPlace
Suite. Option to
procure via NEPO
/ Pro5 Contract
Services
procurement
options for
discussion
25
26. Recap
• Setting the Scene
• Summary of the Report
• Berkshire West Data Hub
• Benefits & Extensibility of the Data Hub
• Wider Opportunities, Pricing & Procurement
• Q&A
26
27. Opportunity Review
• £2.9m1 pa Potential Efficiency ‘envelope’
• <2% in Year 1 only covers costs of Data Hub for 3 Years
• 10% in Year 1 only covers costs of Data Hub and Directory for 3 Years
• Additional efficiencies through collaborative
purchasing
• Gains in Quality Management, Strategic Decision
Support and Market Management
• Wider opportunity for substantial additional savings
from shared public facing Directory
• Creates platform for rapid and cost effective Care Act
compliance across Berkshire West
1 Approx 4.75% of spend vs 3% WLA v 2.5% Tees Valley
27
30. Self-Service Process
Eligible
Needs
Assessment
•Do I meet the threshold?
Financial
Assessment
•How much would I contribute?
Information
& Advice
•How can the LA help me (and my carer)?
Personal
Budget •What the council would pay?
eBrokerage
•Which suppliers can best meet my
needs (and for how much)? How can I
buy online?
Care Account
•Have I reached my
cap?
30
42. Packaged solution to provides partners the tools to
achieve their benchmarking objectives
– Licensed and Hosted software solution
– Fully serviced by Affinity Works
Affinity Works Services
Data Hub
Affinity Works will support the partners by
Minimising the cost of ownership Maximising the value derived
Solution implementation
System management
System configuration
Upgrade management
Data transformation & import
Single point of contact for support etc
Strategic partner for the cluster
Interactive & static Report development
On demand business intelligence data analysis
Training and consultancy
Shaping OCC Product development
Further cross partnership tools & services
42
43. Maturing the Data Hub
Report Analysed
Anomaly Identified
To Contracts
/Commissioning
Genuine?
Can data hub
highlight it?
Report Improved
Can source CMS
highlight it?
Can CMS be
updated?
Extract Improved
CMS Improved
Known Exception
Recorded
Yes
No
Yes
Yes
Yes
No
No
No
43
Editor's Notes
Based on needs & financial assessments results we can send signposting to information, advice & guidance
