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LARK:
The Learning Future For the Blind
Team H.A.B. | Creative founder | fall 2020
Hermione Hu, Amanda Liu & Ben Dai
11. 17. 2020
1
https://www.tlnt.com/mobile-learnin
g-not-just-e-learning-on-the-phone/
Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020
2
Li Yi 黎一
Our Story
Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020
3
8,248,000+
people
https://www.who.int/blindness/GLOBALDATAFINALforweb.pdf
To satisfy the self-actualization
needs of blind people in China
Our Mission
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
4
Molecule
Use
Have Address
Blind
People in
China
difficulties
to get help
when
learning
An online
learning
community
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
5
Learned from Interviews
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
● Participants show diverse interests in skills &
knowledge learning.
● They all have a certain field of interest, but
couldn’t find the right resources to start.
● They can’t find people to answer particular
questions.
6
20+ Participants
Let’s meet Li Ming
Behaviour
● Download several apps for learning
● Use fractional time to learn during the work break
● Actively engaged in several group chat on Wechat
Pain points
● Don’t know where to find the right resources
● Nobody to answer his questions
● Can’t digest the available online resources
Name: Li Ming
Job: massager
Age: 26
Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020
Psychographic details
● Eager to learn new knowledge
● Get tired of his daily job
● Find it hard to motivate himself
7
Market Information
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
8
Market Sizing
>>15% blind people owning smartphone
in China
>>blind people owning smartphone
in China
>>blind people owning smartphone
worldwide
SOM
765,000 people
SAM
5,100,000 people
TAM
39,365,000 people
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
9
https://cloud.tencent.com/developer/article/1035504
Comparative Analysis
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
10
passive learning active learning
group learning
solo learning
LARK
Business Structure
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
11
Business Info
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
12
A resegmented market that offers curated
learning service to blind people
Market Type Revenue Model
Limited liability company (LLC)
Company structure
Business to customer (B2C)
Business Model
Freemium model with Add-on services
Business Structure
13
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
Lean Canvas
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
14
MVP + Experiment
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
15
Key Use, Features & Metrics
Join a learning group with an
experienced tutor and learn from his
curated resources
Group chat
Resource center
Q&A Forum
average # of posts in the group chat within a day,
per week
% of resources they finish learning,
per week
# of questions resolved by the tutor,
per week
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
16
Acquisition Funnel
People view the invitation
People fill in the invitation
People join the community
People stay in the community
People refer this product to
others
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
17
278 people
21 people
4 people
100%
7.5%
19%
MVP
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
18
Which area do you want to learn
1. Introduction to psychology
2. How to adjust your own mentality
3. Psychology case study
4. How to become a psychiatrist
4
1.2.3
1.2.3
Wechat group chat
Our Team
Amanda Liu
Interaction Design Junior
Design strategy
Marketing
Ben Dai
Industrial Design Senior
Sketching
Problem Solving
Hermione Hu
Interaction Design Senior
System Thinking
Project Management
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
Po Yang
Founder of Zhanrong
Entrepreneur & educator
in disability support
adviser
19
Appendix
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
20
User Insight
21
● If I can learn more about computer then I can let
myself know more about things that are not
limited to massage
● I always learn new things during the break
between my work. I am learning 13 languages
everyday. I don’t think this is a pressure but it is
an interest.
WHO’s data on Number of people visually impaired (2010)
22
Comparative Analysis v1
23
Comparative Analysis v2
24
Comparative Analysis v3
25
Comparative Analysis v4
26
Lean Canvas v1
27
Lean Canvas v2
28
Key Use Brainstorm
29
Key Use Brainstorm
30
Pain Points
31
learning resources curated by the blind tutor
An intimate group with people share the same
learning objectives
Key Feature Brainstorm
32
MVP (Concierge experiment)
1. Ask people in the blind community 3 things they wish to learn.
2. Collect a small number (3-5) of participants that have the same learning objective in a specific
field.
3. Collect resources online based on their learning objective and setup a guideline
4. Create a learning community (group chat via Wechat) for experiment
5. Send out the resources & materials in the community resource center
6. Let the participants communicate based on the learning resources.
7. Gain feedbacks from participants
8. Find a tutor that specialize in the field.
9. We offer a paid 1-1 tutoring time.
Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
33

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【H.A.B.】Week 11

  • 1. LARK: The Learning Future For the Blind Team H.A.B. | Creative founder | fall 2020 Hermione Hu, Amanda Liu & Ben Dai 11. 17. 2020 1 https://www.tlnt.com/mobile-learnin g-not-just-e-learning-on-the-phone/
  • 2. Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020 2 Li Yi 黎一 Our Story
  • 3. Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020 3 8,248,000+ people https://www.who.int/blindness/GLOBALDATAFINALforweb.pdf
  • 4. To satisfy the self-actualization needs of blind people in China Our Mission Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 4
  • 5. Molecule Use Have Address Blind People in China difficulties to get help when learning An online learning community Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 5
  • 6. Learned from Interviews Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 ● Participants show diverse interests in skills & knowledge learning. ● They all have a certain field of interest, but couldn’t find the right resources to start. ● They can’t find people to answer particular questions. 6 20+ Participants
  • 7. Let’s meet Li Ming Behaviour ● Download several apps for learning ● Use fractional time to learn during the work break ● Actively engaged in several group chat on Wechat Pain points ● Don’t know where to find the right resources ● Nobody to answer his questions ● Can’t digest the available online resources Name: Li Ming Job: massager Age: 26 Amanda Liu, Ben Dai & Hermione Hu | week 11 | Creative Founder | Fall 2020 Psychographic details ● Eager to learn new knowledge ● Get tired of his daily job ● Find it hard to motivate himself 7
  • 8. Market Information Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 8
  • 9. Market Sizing >>15% blind people owning smartphone in China >>blind people owning smartphone in China >>blind people owning smartphone worldwide SOM 765,000 people SAM 5,100,000 people TAM 39,365,000 people Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 9 https://cloud.tencent.com/developer/article/1035504
  • 10. Comparative Analysis Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 10 passive learning active learning group learning solo learning LARK
  • 11. Business Structure Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 11
  • 12. Business Info Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 12 A resegmented market that offers curated learning service to blind people Market Type Revenue Model Limited liability company (LLC) Company structure Business to customer (B2C) Business Model Freemium model with Add-on services
  • 13. Business Structure 13 Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020
  • 14. Lean Canvas Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 14
  • 15. MVP + Experiment Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 15
  • 16. Key Use, Features & Metrics Join a learning group with an experienced tutor and learn from his curated resources Group chat Resource center Q&A Forum average # of posts in the group chat within a day, per week % of resources they finish learning, per week # of questions resolved by the tutor, per week Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 16
  • 17. Acquisition Funnel People view the invitation People fill in the invitation People join the community People stay in the community People refer this product to others Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 17 278 people 21 people 4 people 100% 7.5% 19%
  • 18. MVP Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 18 Which area do you want to learn 1. Introduction to psychology 2. How to adjust your own mentality 3. Psychology case study 4. How to become a psychiatrist 4 1.2.3 1.2.3 Wechat group chat
  • 19. Our Team Amanda Liu Interaction Design Junior Design strategy Marketing Ben Dai Industrial Design Senior Sketching Problem Solving Hermione Hu Interaction Design Senior System Thinking Project Management Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 Po Yang Founder of Zhanrong Entrepreneur & educator in disability support adviser 19
  • 20. Appendix Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020 20
  • 21. User Insight 21 ● If I can learn more about computer then I can let myself know more about things that are not limited to massage ● I always learn new things during the break between my work. I am learning 13 languages everyday. I don’t think this is a pressure but it is an interest.
  • 22. WHO’s data on Number of people visually impaired (2010) 22
  • 31. Pain Points 31 learning resources curated by the blind tutor An intimate group with people share the same learning objectives
  • 33. MVP (Concierge experiment) 1. Ask people in the blind community 3 things they wish to learn. 2. Collect a small number (3-5) of participants that have the same learning objective in a specific field. 3. Collect resources online based on their learning objective and setup a guideline 4. Create a learning community (group chat via Wechat) for experiment 5. Send out the resources & materials in the community resource center 6. Let the participants communicate based on the learning resources. 7. Gain feedbacks from participants 8. Find a tutor that specialize in the field. 9. We offer a paid 1-1 tutoring time. Amanda Liu, Ben Dai & Hermione Hu | Week 11 | Creative Founder | Fall 2020 33