1. Amanda Hankes
EMPLOYMENT
NorthShore University Health System – Evanston, Illinois
June 2002- Present
Nursing Professional Development Specialist
May 2014 - Present
• On-board newly hired RNs and Patient Care Technicians (PCTs) Through
Corporate Classes and Skill Validation
• Administrator and Content Developer for Learning Management Systems
(Cornerstone and Mosby’s)
• Manage Basic Cardiac Dysrhythmia Program
• Manage Unit/Hospital Based Education
• Teach Ongoing Corporate Classes
• Partner With Leadership Team To Meet Education Needs
• Assess, Develop, Plan, Implement, and Evaluate Programs
Staff Nurse Educator
December 2011 – May 2014
• Provide Education and In-Services to RNs and PCTs
• Teach Ongoing Corporate Classes
• Manage Unit/Hospital Education
• Partner With Leadership Team To Meet Education Needs
• Assess, Develop, Plan, Implement, Evaluate Programs
• Administrator and Content Developer for Learning Management Systems
(Cornerstone and Mosby’s)
Staff Nurse
June 2006 – December 2011
• Cardiothoracic Patient Care Unit
• Manage and Care for Daily Patient Load
• Unit Preceptor (New Hires and Nursing Students)
• Charge Nurse
• Council Representative
• Diabetes Champion
Resource Unit Concierge/Patient Care Technician
June 2006 – December 2011
• Work Under RN to Deliver Patient Care
• Promote Patient Satisfaction and Loyalty Through Customer Service
• Prioritize Unit Needs and Ensure a Smooth Flow
• Deliver Effective Communication with Patients, Families, and
Multidisciplinary Care Team
2. EDUCATION
Olivet Nazarene University
MSN - Nursing Education
March 2014
Northern Illinois University
BSN
May 2006
SKILLS
Computer Skills - Microsoft Office, Epic, Cornerstone Administrator (Content
Development), Mosby’s Administrator (Content Development in HTML), SONIFI
Administrator
Leadership: Chair of the EKG Team, Secretary of the Corporate Clinical Practice
Council, Site Inpatient Diabetes Liaison, Policy Writing, Member of Leadership Lake
County, Completed Emerging Leaders Program
On-boarding: Nurse Residency Program Re-Design, EKG Course Delivery Re-Design,
Skill Development of Newly Licensed RNs and PCTs (EKG Course, Cardiac Day, 6
Month Nurse Residency Follow-up, Skill Validation, Site Specific Education for PCTs
and RNs, Bi-Weekly Progress Meetings)
Program Development: Nurse Residency Program, Charge Nurse Workshop, PCT
Emergency Response, 1st
Five Minutes, EKG Course
Program Evaluation: Develop Pre/Post Surveys, Consolidate Feedback, Create
Meaningful Data, Propose Change, Implementation
Simulation: Laerdal SIM Man, B-Line, Scenario Development, Debrief, Emergency
Response
Committees: Corporate Clinical Practice, Hospital Nursing Council, Epic Optimization,
Nursing Leadership, Risk Management
Education Delivery: Just in Time, New Products, Ongoing, Advanced Nursing Classes,
Flyers, E-Learning
Medical Equipment: Philips Monitors, GE Monitors, Alaris PCA Pump. Hospira Plums
360 IV Pump, Hospira PCA Pump, CADD Solis Epidural Pump, Covidien Kangaroo
ePump, Hillrom Beds, Various Diabetes Meters, Liko Lift Equipment, Zoll Life Vest,
On-Q Pain Catheters, Pyxis Machine
Professional Growth: Monthly Nursing Professional Development Webinars, Excel
Level 2, Emerging Leader, Feedback: How to Give and How to Get, Facilitating
Effective Meetings, Writing for Business Success, Designing Effective Learning, Project
Management Basics, 6Ds on the Fly, Diversity and Inclusion, Enhance the Trainer
Personal Interests – Reading, Dancing, Rock Climbing, Zumba, Pilates, Hiking,
