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Memo	of	Transmittal
To: Professor	Keifer,	Professor	Levallet,	Professor	McElfresh,	Professor	
Lambert	
From: AM	101	Cluster	Team	6:	Hunter	Anderson,		Jimmy	Comodeca,	Allison	Kall,																																					
Noah	Saunders,	Leah	Staursky
Date:: November	19,	2015	
Subject: Business	plan	for Landed	Gentry
The following business plan for Landed Gentry has been created for the Senior Partners at Copeland Associates. This
report details a range of components including the business concept, analysis of the industry, local competitor analysis,
demand scenarios, the marketing strategy, implementation of information systems, as well as financial projections.
Landed	Gentry’s	overarching	goal	is	to	revive	the	luxury	experience	of	the	traditional	haberdashery,	emphasizing	the	
importance	of	quality	material	and	unparalleled	craftsmanship.	Our	product	mix	is	specifically	focused	to	the	modern	
gentleman,	highlighting	our	versatile	formal	wear	to	be	worn	both	in	the	office	and	out	in	the	city.	It	will	include	apparel	
such	as	sport	coats	and	blazers,	dress	shirts,	dress	pants,	premium	leather	shoes,	and	accessories	such	as	ties	and	socks.	
We	take	pride	in	our	use	of	specialty	fabrics	such	as	tweed,	wool,	cashmere,	seersucker,	and	chambray.	After	extensive	
research	on	this	niche	segment,	we	will	be	opening	the	primary	flagship	store	in	the	Mount	Vernon	area	of	Baltimore,	
Maryland.		
Demand	Forecast
We	have	two	demand	scenarios	that	allow	us	to	determine	feasibility	in	comparison	to	demographics	and	like-
businesses.	These	demand	scenarios	are	based	on	primary	and	secondary	data.	Both	scenarios	are	weighted	at	50%.	
Marketing	Strategy	
Our	integrated	marketing	strategy	will	focus	on	capturing	consumers	in	the	Baltimore	area	ages	25-45	making	more	than	
$75,000	per	year.	We	will	utilize	a	multi-channel	approach	in	reaching	out	to	our	potential	customer	base	through	means	
traditional	media	such	as	newpapers,	fliers,	and	billboards	as	well	as	digital	media.	Social	media	and	online	advertising	
will	be	implemented	as	they	are	cost-effective	and	have	the	ability	to	reach	many	consumers.	
Financial	Projections
Landed	Gentry	will	experience	quick	growth	after	an	initial	negative	net	income	in	year	one.	The	expected	payback	
period,	subsequently,	will	be	4.19		years.	The	project	is	assessed	based	on	a	25.99%	WACC,	and	results	in	a	positive	NPV	
of	$36,141.	Overall,	the	financials	for	Landed	Gentry	are	forecasted	to	result	in	a	successful	investment	opportunity.	
We	sincerely	appreciate	your	consideration	for	investing	in	Landed	Gentry.	We	believe	there	are	indicators	in	this	
business	plan	that	support	the	fact	that	the	plan	is	both	feasible	and	profitable.	Our	team	is	happy	to	assist	you	with	any	
questions	that	may	arise.	
1
Landed Gentry
Prepared For:
Luke McElfresh
Jamie Lambert
John Keifer
Nadège Levallet
Prepared By:
Allison Kall
Noah Saunders
Hunter Anderson
Leah Staursky
Jimmy Comodeca
November 19, 2015
Est. 2 0 1 5
Landed Gentry
Est. 2 0 1 5
Table	of	Contents
Analysis of Business Environment: Microenvironment 2
Analysis of Business Environment: Microenvironment 3
Analysis of Business Environment: Local Market Analysis 4
Analysis of Business Environment: Local Competitor Analysis 5
Business Concept 6-8
Demand Forecast 9-12
Information Systems 13
Marketing Strategy 14-17
Financial Projections 18
Conclusion 19
References 20-23
Appendix A 24
Appendix B 25
Appendix C 26
Appendix D 27
Appendix E 28-36
Introduction 1
Appendix F 37
Landed Gentry
Est. 2 0 1 5
Table	of	Contents
Appendix H
39
Appendix I 40
Appendix J 41
Appendix K 42
Appendix G 38
Landed Gentry
Est. 2 0 1 5
Table	of	Figures
Figure 2: Why Boston? 3
Figure 3: Porter’s Five Forces Analysis Overview 3
Figure 4: Population By Age for Mount Vernon 3
Figure 5: Household Composition for Mount Vernon 4
Figure 6: Surrounding Area Sales 4
Figure 7: Location in Relation to Gian Marco Menswears 5
Figure 8: SWOT Analysis: Men’s Wearhouse 5
Figure 9: SWOT Analysis: Brooks Brothers 5
Figure 10: News Title Collage 6
Figure 11: Mission Statement and Value Proposition 7
Figure 12: In-Store Display Concept 8
Figure 13: Average Transaction Value 9
Figure 14: % of People who Purchased an Item from Landed Gentry 9
Figure 15: # of Millennial Men who Purchased from Landed Gentry 4x per year 10
Figure 16: Projected Customers per day 10
Figure 17: Customers per Day for each year 11
Figure 1: PEST Analysis Overview 3
Figure 18: Comparable Stores (distance away, store size, business concept) 11
Landed Gentry
Est. 2 0 1 5
Table	of	Figures
Figure 20: Weighted Average of Demand Scenarios 12
Figure 21: Information Systems 13
Figure 22: % Share of Minutes on Social Media Platforms 15
Figure 23: Year 1 Marketing Budget 16
Figure 24: Promotional Flyer 17
Figure 25: WACC, IRR, NPV, Payback Period 18
Figure 26: 5-Year ROE and ROA Graph 18
Figure 27: 5-Year ROE and ROA Percentages 18
Figure 28: 5-Year Net Income 18
Figure 19: Comparable Stores (customers per day) 12
Landed Gentry
Est. 2 0 1 5
Executive	Summary
Business	Concept
Landed	Gentry	will	specialize	in	providing	specialty	fabrics	in	the	upscale	menswear	segment	while	crafting	
exceptional	style	with	merchandise	on	the	forefront	of	the	fashion	industry.	Located	in	Baltimore,	Maryland,	our	
products	will	be	versatile	and	stylish	focusing	on	the	fashion	trends	of	the	metrosexual	male.	The	products	can	be	
worn	both	in	an	office	environment	as	well	as	in	upscale	social	environments.	Apparel	will	include	items	such	as	
sport	coats,	blazers,	dress	shirts,	dress	pants,	and	accessories	such	as	ties	and	socks.	By	utilizing	specialty	fabrics	
such	as	tweed,	wool,	seersucker,	cashmere,	and	chambray,	consumers	will	find	value	in	our	upscale	merchandise	
not	available	from	competitors.	
Industry	Analysis
The	men’s	retail	fashion	industry	is	experiencing	strong	growth	as	millennial	men	are	seeking	more	interest	in	
fashion.	The	industry	has	been	slow	to	react	to	these	new	changes	in	industry	demand,	creating	a	void	in	which	
Landed	Gentry	plans	to	fill.	In	the	greater	Baltimore	area,	nearly	25%	of	the	workforce	is	employed	in	the	science,	
technology,	engineering,	or	math	fields.	These	individuals	typically	have	more	disposable	income,	which	
demonstrates	Baltimore’s	progression	towards	more	upscale	and	dynamic	metropolitan	areas.
Location
Landed	Gentry	will	be	located	at	916	N	Charles	Street,	Baltimore,	Maryland	in	the	historic	neighborhood	of	Mount	
Vernon.	Residents	of	this	neighborhood	typically	have	a	bachelor’s	degree	and	are	young	professionals	(US	Census	
Bureau).	Within	five	miles	of	the	store,	there	are	over	55,416	households	making	more	than	$75,000	annually	
(SimplyMap).
Integrated	Marketing	Strategy
Our	integrated	marketing	strategy	focuses	on	capturing	the	segment	of	men	aged	25-45,	making	more	than	$75,000	
annually.	By	utilizing	cost-effective	online	marketing	techniques,	we	intend	to	connect	with	consumers	using	social	
media	platforms	and	targeted	advertisements.	We	also	intend	to	use	traditional	channels	such	as	a	billboard,	
newspaper	advertisements,	as	well	as	fliers	posted	throughout	the	city.	
Demand	Scenarios	and	Financial	Projections
Two	demand	scenarios	were	calculated	to	estimate	the	customers	per	day.	Based	off	these	demand	scenarios,	we	
calculated	all	financial	information	of	the	company	for	the	next	five	years	of	operation.		Our	projected	NPV	is	
$36,141,	with	an	IRR	of	28.27%,	and	a	WACC	of	25.99%.	The	payback	period	is	4.19	years.	All	of	this	information	
provides	strong	evidence	that	the	business	is	feasible.
Final	Recommendations
We	recommend	that	our	investors	move	forward	with	the	project.		Landed	Gentry	is	projected	to	have	a	positive	
NPV	and	IRR	that	is	greater	than	the	WACC,	meaning	that	the	project	is	feasible.
Landed Gentry
Est. 2 0 1 5
The	overall	objective	of	this	project	is	to	develop	a	business	concept	and	determine	the	feasibility	of	implementing	that	
concept	in	a	specific	location.	The	concept	begins	with	an	environmental	analysis	of	the	specialty	apparel,	footwear,	
and/or	accessories	retail	industry	as	a	whole	and	the	sub	segment	we	chose:	men’s	luxury	apparel,	footwear,	and	
accessories.	The	market	analysis	examines	the	local	market	that	Landed	Gentry	will	be	located	within,	and	the	
surrounding	competitors	in	the	area.	Landed	Gentry	will	act	as	a	subsidiary	operating	under	Copeland	Associates	for	
tax	reporting	and	legal	purposes	(see	Appendix	J	for	LLC	documentation).	We	chose	to	operate	in	this	fashion	because	
Copeland	Associates	has	a	majority	of	control	over	and	startup	funding	supplied	to	Landed	Gentry.	This	is	to	assure	
that	Copeland	Associates	do	not	have	legal	responsibility	to	Landed	Gentry’s	outside	creditors.	Primary	and	secondary	
research	was	conducted	in	order	to	create	demand	forecasts	to	determine	the	amount	of	sales	and	customer	traffic	
that	Landed	Gentry	will	likely	experience.	The	demand	scenarios	will	be	followed	by	a	five	year	financial	projection	to	
determine	the	feasibility	of	the	store.	A	marketing	and	information	systems	strategy	is	also	provided	to	give	a	more	in-
depth	overview	of	how	Landed	Gentry	will	operate.	
Landed	Gentry’s	overarching	goal	is	to	revive	the	luxury	experience	of	the	traditional	haberdashery,	emphasizing	the	
importance	of	quality	material	and	unparalleled	craftsmanship.	Our	product	mix	is	specifically	focused	to	the	modern	
gentleman,	highlighting	our	versatile	formal	wear	to	be	worn	both	in	the	office	and	out	in	the	city.	A	current	trend	
driving	the	men’s	fashion	industry	is	the	rise	of	a	new	commercially-feasible	demographic	known	as	the	“yummy”,	a	
modern	take	on	the	term	“metrosexual”,	coined	in	the	1990s.		It	will	include	apparel	such	as	sport	coats	and	blazers,	
dress	shirts,	dress	pants,	premium	leather	shoes,	premium	leather	goods	such	as	wallets,	and	briefcases,	and	
accessories	such	as	ties	and	socks.	We	take	pride	in	our	use	of	specialty	fabrics	such	as	tweed,	wool,	cashmere,	
seersucker,	and	chambray.	After	extensive	research	on	this	niche	segment,	we	will	be	opening	the	primary	flagship	
store	in	the	Mount	Vernon	area	of	Baltimore,	Maryland.
Introduction
1
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
Analysis	of	Business	Environment	
This	section	provides	a	comprehensive	overview	concerning	the	industry	environment	of	Landed	Gentry,	outlining	the	
overarching	trends	affecting	the	men’s	fashion	retail	market.	Analysis	of	this	industry	includes	an	examination	of	the	broad	
trends	shaping	the	retail	fashion	market	such	as	the	economic	and	political	climate, as	well	as	exploring	the	operating	
environment	of	the	men’s	luxury	sector	in	which	Landed	Gentry competes.	Information	regarding	competitive	pressures	
and	underserved	sectors	of	fashion	retail	will	be	provided.		This	section	discusses	the	current	market	direction	and	notable	
fashion	trends	driving	growth	and	consumer	behavior	within	this	constantly	evolving	industry.	
Industry	Trends	
Macro-Environment	
The	apparel-retail	industry	consists	of	the	sale	of	all	menswear,	womenswear,	and	children’s	wear.	Europe	currently	leads	
the	retail	apparel	industry,	followed	by	the	Asia-Pacific	and	the	United	States.	In	the	United	States,	men’s	apparel	sales	
are	now	growing	faster	than	women’s	apparel	sales,	increasing	by	5%	in	2013	(The	Millennial	Manscape).	This	trend	has	
also	held	true	for	other	leading	markets	such	as	the	U.K.	and	Germany.		The	segment	that	is	driving	this	growth	is	the	
increased	popularity	of	formal	attire,	specifically	in	millennial	males.	A	2012	study	by	Boston	Consulting	Group	revealed	
that	the	millennial	male	spends	twice	as	much	on	apparel	per	year	than	the	men	of	previous	generations	(The	Millennial	
Manscape).	Although	women's	clothing	still	sells	more,	menswear	has	been	expanding	at	a	faster	rate.	Over	the	last	two	
years,	men's	retail	sales	jumped	4.1%	to	$101.8	billion,	eclipsing	the	2.8%	rise	to	$150.1	billion	on	the	female	side,	
according	to	research	firm	Euromonitor (Li,	2015).	By	2017,	menswear	is	expected	to	climb	8.3%	to	$110.3	billion,	
compared	with	4.2%	to	$156.5	billion	in	women's	(Li,	2015). Aside	from	the	social	trend	of	expensive,	fashion-forward	
formalwear	in	millennial-age	males,	various	economic	trends	indicate	how	well	companies	in	this	niche	market	perform.	
Per	capita	disposable	income	and	the	job	market	are	key	economic	indicators	of	consumer	spending	power.	Society’s	
attitudes	towards	masculinity	have	evolved	in	a	big	way,	becoming	increasingly	looser,	less	defined,	and	less	restricted.	As	
the	US	is	becoming	less	patriarchal,	the	male	identity	is	shifting	to	allow	for	something	like	fashion	or	style,	once	
considered	strictly	feminine,	to	be	adopted	(Wang,	No	Signs	of	Slowing	in	the	Global	Menswear	Market).	
2
The	men’s	fashion	retail	industry	is	in	a	period	of	transition,	
as	consumers	shift	focus	away	from	department	stores	and	
onto	niche	retailers	and	online	shopping	sites	that	can	better	
meet	the	changing	demands	of	the	market.	A	major	trend	in	
the	men’s	luxury	fashion	industry	is	consumers	growing	
desire	to	incorporate	formalwear	into	their	day	to	day	dress	
(Conti	&	Zargani,	2015).	Luxury	apparel	items	are	perceived	
to	hold	greater	value	in	the	minds	of	consumers	as	a	result	
of	the	extensive	versatility	a	high	quality	formalwear	item	
can	provide	both	at	the	office	and	on	the	weekends	(Kunde,	
2014).	Sales	at	department	stores	fell	28%	from	2002-2012	
meanwhile	sales	at	clothing	stores	grew	45%	in	this	same	
time	period,	highlighting	fundamental	changes	in	consumer	
buying	preferences	(Carter,	2015).	Boutiques	and	other	
small	retailers	have	been	able	to	achieve	such	high	growth	
by	leveraging	their	agility	in	adapting	to	new	fashion	trends	
and	by	stocking	their	stores	with	highly	sought	after	
products	targeting	profitable	niche	markets	more	effectively	
than	department	stores	are	capable	of	(Hoover’s,	2015).	In	
the	United	States,	changing	demographics	show	further	
opportunities	for	luxury	men’s	fashion	retailers.	The	target	
market	for	these	products	are	adult	males	aging	from	25-44,	
earning	above	average	salaries.	Between	2010-2020	the	
population	of	males	age	25-44	is	predicted	to	increase	8%	
(U.S	Census	Bureau,	2015).
This	industry	has	shown	positive	growth	as	it	recovers	from	
the	damaging	effects	of	high	unemployment	and	low	levels	
of	disposable	income	that	resulted	from	the	economic	
recession	in	2008	(Carter,	2015).	As	the	economy	has	
recovered,	increased	consumer	confidence	and	rising	
personal	income	have	helped	men’s	luxury	apparel	and	
accessory	retailers	to	grow	demand	for	their	products	
(Passport,	2015).	Decreasing	unemployment	has	given	rise	
to	additional	men	returning	to	work	and	needing	to	
purchase	suits	and	other	formalwear	required	in	a	
professional	environment.	Simultaneously,	as	consumer	
spending	has	risen,	global	fashion	trends	have	driven	desire	
for	crafting	a	sophisticated	wardrobe	consisting	of	fine	
specialty	fabrics	such	as	tweed	and	wool,	forging	a	highly	
profitable	niche	segment	targeting	young	professionals	and	
fashion-conscious	middle	age	men	(Lu-Lien	Tan,	2015).	
Yummies,	the	modern	day	equivalent	of	the	metrosexual	
demographic	popularized	in	the	1990’s	has	recently	become	
a	commercial	success,	creating	opportunities	to	target	the	
big	spenders	of	the	millennial	generation	who	have	been	
proven	to	outspend	their	previous	generation	(Stock,	2014).	
This	untapped	market	potential	combined	with	heightened	
spending	on	clothing	by	males	has	created	great	
opportunities	for	implementing	Landed	Gentry’s	business	
model.
Buyer	Power:
The	bargaining	power	of	small	
independent	fashion	retailers	is	reduced	
by	the	major	manufacturers	who	have	
their	own	retail	stores	across	the	country.	
Buyer	power	is	moderate	due	to	the	low	
costs	of	switching	suppliers		and	the	
multitude	of	options	overseas.	
Landed Gentry
Est. 2 0 1 5
PEST	Analysis	Overview (see	Appendix	A	for	full	analysis)
Political Economic Social Technological
• FTC-enforced	
labeling	regulations
• US	Fair	and	Equal	
Employment	Laws	
• Standard	taxation	
by	state	
• Industry	has	
repeatedly	been	
affected	by	issues	
such	as	worker’s	
rights	and	child	
labor	laws
• Per	capita	disposable	
income	growing
• National	
unemployment	rate	
is	decreasing	
• Growing	US	economy	
(GDP)
• Consumer	
Confidence	Index
• Demand	can	
fluctuate	quickly
• Millennial	males	
more	keen	to	luxury	
fashion	
• Growth	driven	by	
Henry	(high	earner,	
not	rich	yet)	and	
Yummy	(young,	
urban,	male)
• Social	media	is	
promoting	adoption	
of	new	trends	
• Ecommerce	is	more	
popular	with	males
• Manufacturing	
advances	allow	
faster	production	
times	and	speed	to	
market
Micro-Environment	
Baltimore	is	the	twenty-sixth	most	
populous	city	in	the	United	States	and	
the	largest	city	in	Maryland.	At	the	end	
of	2014,	it	had	a	population	of	622,104	
people	with	many	people	living	in	
residential	neighborhoods	throughout	
the	city.	Those	who	live	in	the	city	of	
Baltimore	have	a	median	age	of	34.0	
years,	lower	than	the	national	average	
of	37.2	years.	Baltimore	also	houses	
numerous	institutions	of	higher	
education,	both	public	and	private.	
There	are	more	than	66,000	students	
attending	over	twelve	accredited	
institutions	within	the	city	of	
Baltimore.	Unemployment	rates	have	
been	steadily	decreasing	since	2010,	
with	unemployment	dropping	to	7.4%	
at	the	end	of	2014.	
Although	this	number	is	slightly	above	
the	national	average	of	5.5%,	
Baltimore	has	been	in	the	process	of	
shifting	to	a	service	based	economy.	
The	metropolitan	area	of	Baltimore	is	
the	7th most	affluent	metropolitan	area	
in	the	United	States.	In	Baltimore,	
Maryland,	6.6%	of	men	purchased	
items	in	the	men’s	apparel	and	
accessories	industry	compared	to	the	
nationwide	average	of	5.4%	
(SimplyMap).	Total	expenditures	for	
men’s	wear	in	2014	were	
$223,734,875.00	while	retail	sales	
were	only	$95,870,694.00.	This	
signifies	that	demand	in	Baltimore,	
Maryland	is	exceeding	the	total	supply	
creating	an	opportunity	gap	for	men’s	
wear	in	the	area.		
Why	Baltimore?
• #3	city	for	college	grads
• Millennial	population	is	25%	of	
total	
• #6	least-costly	city	to	do		
business	in
• One	of	top	ten	places	to	launch	
a	small	business	
• 7th most	affluent	metropolitan	
area	in	the	US		
Porter’s	Five	Forces	Overview (see	
Appendix	B	for	full	analysis)	
Threat	of	New	Entry:
Barriers	to	entry	are	low	against	comparable	stores	
due	to	the	fact	most	small	fashion	retailers	only	
operate	in	one	specific	location.	
Competitive	Outlook:	
The	level	of	competition	in	the	men’s	fashion	
industry	is	high	and	expected	to	increase	as	the	
economy	continues	to	recover.	Consumers	have	a	
wide	variety	of	options,	which	is	why	the	
establishment	of	brand	loyalty	is	crucial.	Brand	
loyalty	in	males	is	historically	stronger	than	in	
women.
Threat	of	Substitution:
The	largest	threat	is	posed	by	the	
increasing	prevalence	of	online	retailers	
in	the	fashion	industry.
Supplier	Power:
Supplier	power	is	high	in	
the	men’s	luxury	fashion	
industry,	as	the	most	
prominent	brand	name	
manufacturers	are	able	
to	leverage	high	
consumer	demand	for	
their	products	to	reduce	
the	discounts	they	offer	
to	wholesale	buyers.	
Supply	of	tweed,	our	
primary	fabric,	is	
regulated	in	Scotland.
3
Figure	1:
Figure	2:
Figure	3:
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
Local	Market	Analysis
Landed	Gentry	is	located	at	916	N	Charles	Street	in	Mount	Vernon,	a	cultural	center	in	Baltimore.	Specifically	in	Mount	
Vernon,	there	are	584,988	people	living	within	five	miles	of	the	store.	The	highest	population	segment	of	these	
individuals	is	the	25-29	age	segment	making	up	9.0%	of	this	population	(Loopnet,	2015).	The	average	income	for	
households	located	within	a	five-mile	radius	is	$55,220.	However	there	are	55,416	households	making	more	than	
$75,000	annually	(SimplyMap).	There	are	two	main	races	that	make	up	the	Mount	Vernon	neighborhood,	white	and	
African	American.	White	inhabitants	make	up	55.3%	while	the	African	American	inhabitants	make	up	33.4%	of	the	
neighborhood.	Residents	of	this	area	typically	have	a	bachelor’s	degree	and	are	young	professionals	(US	Census	
Bureau).	
Figure	4:	
(Neilson,	Zip-
Code	Lookups)
Mount	Vernon,	Baltimore,	MD
Retail Sales
Volume
1-mile 3-mile 5-mile
2013 Men’s
Clothing Stores
$7,406,671 $36,857,656 $67,971,317
Figure	5:	
(Neilson,	Zip-
Code	Lookups)
4
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Figure	6:	(Loop	Net,	
2015)
Landed Gentry
Est. 2 0 1 5
Local	Competitor	Analysis
The	level	of	competition	in	the	men’s	fashion	industry	is	high	to	begin	with,	competing	directly	with	small	one-
location	stores	as	well	as	large,	nationwide	retailers	with	hundreds	of	locations.	Specifically	in	the	Mount	Vernon	
area	of	Baltimore,	MD,	we	identified	one	small-scale	competitor	and	two	national	competitors.	
“Show	me	something	new	and	different”
Gian Marco	Menswear	is	our	closest	competitor	in	proximity.	They	offer	similar	
products	to	ours	but	the	main	difference	is	their	employees	physically	travel	to	
Europe	to	negotiate	and	partner	with	other	companies	to	find	clothing	that	is	
not	yet	sold	in	America.	Their	reviews	(found	in	Appendix	D)	are	not	as	high	as	
expected	with	the	main	concern	being	a	lack	of	good	customer	service.	The	
way	Landed	Gentry	can	outperform	them	would	be	hiring	the	best	employees	
to	have	honest	opinions,	while	being	as	helpful	and	tending	to	the	wellbeing	of	
the	customer.	
“You’re	going	
to	like	the	
way	you	
look”
Strengths
• Suit	renting	options	
• Reserve	online	pickup
• Sizing	(availability)
• Strong	finances	
• Strong	national	reputation
Weaknesses
• Appeal	to	older	target	
market
• Low	quality	customer	
service	perception	(sales)
• Inventory	scarcity	in-store	
Opportunities
• Comply	with	trends	to	
attract	younger	target	
market	
• Offer	business	luggage/	
briefcases	
Threats
• Department	stores	such	as	
Macy’s,	J.C.	Penny’s	
• Nordstrom	Rack
• Increasing	number	of	
online	fashion	retailers	
Men’s	Wearhouse is	not	as	close	of	a	
competitor,	especially	related	to	their	
negative	reviews,	which	can	be	found	in	
Appendix	D.	They	are	also	not	particularly	
close	in	proximity	to	our	location.	Their	
products	compete	with	our	higher	prices,	
but	we	feel	the	quality	of	our	customer	
service	and	quality	items	will	help	make	us	
the	more	favorable	company.	Men’s	
Wearhouse also	offers	deals	such	as	free	
lifetime	pressing	on	all	suits,	sport	coats,	
etc.	which	benefits	their	image	by	offering	
these	services	most	companies	do	not.
Strengths
• Strong	national	reputation
• High	quality	apparel	in	an	
upscale	price	range
• Present	in	15	countries	
outside	of	their	US	
presence	
Weaknesses
• Longer	delivery	time	
compared	to	competitors,	
typically	4-5	weeks	
• Mostly	domestic	
production,	which	is	more	
expensive		
Opportunities
• Offer	customization	options	
(co-design)
• Experiment	with	new	retail	
formats	
• Create	a	broader	range	of	
price	points	to	compete	
with	luxury	brand	names
Threats
• Increasing	number	of	
online	fashion	retailers
• Few	standalone	stores,	
mostly	located	within	malls	
which	is	more	unappealing	
to	our	target	market	than	
standalone	stores
“American	Classic	since	1818”	
Brooks	Brothers	is	our	biggest	competitor.	With	their	newly	
opened	store	in	Harbor	Place,	the	competition	is	very	high.	
Pricing	wise,	Landed	Gentry	decided	to	market	specific	
products	priced	higher	or	lower	than	Brooks	Brother’s	
similar	products.	Their	ratings	were	impressive	in	
comparison	with	the	rest	of	the	competitors,	and	reviews	
are	provided	in	Appendix	D.	Our	competitive	advantage	
over	them	will	be	our	devotion	to	excellence	in	customer	
service,	which	is	where	they	appear	to	be	lacking	based	on	
customer	reviews.	
Figure	7:	
5
Figure	8:	
Figure	9:	
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
This	section	discusses	the	current	state	of	the	men’s	fashion	industry	and	how	Landed	Gentry	intends	to	supply	
consumers	with	sought	after	products	in	this	market-driven	segment	of	the	luxury	retail	industry.	The	value	
proposition	and	methods	for	differentiating	our	business	model	from	competitors	will	also	be	examined.	
Our	vision	and	strategy	for	providing	men	with	the	products	they	need	to	craft	their	personal	style	will	be	explored	
through	the	lens	of	Baltimore,	Maryland,	the	site	of	our	flagship	location.	
The	men’s	retail	fashion	industry	is	experiencing	strong	growth,	as	millennials	and	other	fashion	oriented	males	
have	increasingly		placed	high	importance	on	their	personal	style	and	appearance,	directly	affecting	their	spending	
habits	on	apparel	and	accessory	purchases	in	the	luxury	sector	of	the	market.	Millennial	men	are	a	largely	
underserved	portion	of	the	retail	market	and	the	sheer	size	of	this	generation	gives	them	enormous	buying	power,	
as	they	make	up	25%	of	the	entire	U.S	population	(Lockwood,	2013).	This	generations’	willingness	to	purchase	high	
quality,	fashionable	clothing	has	slowly	started	to	be	recognized,	however,	the	industry	has	been	slow	to	react	to	
these	major	changes	in	consumer	demand,	creating	a	void	in	which	Landed	Gentry	plans	to	fill	(Carroll,	2015).	
Millennials	spend	twice	as	much	as	their	previous	generation	on	apparel	and	38%	of	this	demographic	shop	for	
clothing	more	than	twice	a	month,	compared	to	non-millennial	men	in	which	only	10%	shop	for	clothing	at	this	
same	frequency	(Barton,	Koslow,	Fromm	&	Egan,	2012).	As	millennials	move	up	the	ladder	at	work,	their	disposable	
income	will	rise,	prompting	them	to	increase	spending	on	high	quality	formalwear	such	as	that	offered	by	Landed	
Gentry.	The	segment	of	young	professionals	known	currently	as	yummies	has	caught	the	attention	of	HSBC,	who	in	
recent	reports	has	recognized	this	segment	as	an	emerging	and	profitable	target	market	for	retailers	(Peterson,	
2014).	This	generation,	stretching	from	those	just	out	of	high	school	to	those	well	into	their	working	careers	has	
placed	high	importance	on	professionalism	and	expressing	their	success	through	their	image	and	style;	their	
preferences	to	dress	for	the	jobs	they	want,	not	necessarily	the	one	they	currently	have	can	be	seen	in	the	global	
trend	towards	incorporating	elements	of	formalwear	into	everyday	dress.	
Landed Gentry
Est. 2 0 1 5
Business	Concept
Market	Potential	
6
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Figure	10:
Landed Gentry
Est. 2 0 1 5
Landed	Gentry	aims	to	provide	apparel	and	accessories	to	the	growing	population	of	fashion-oriented,	high	income	
adults	ranging	from	25-45	years	old.	Our	flagship	location	at	916	N.	Charles	Street,	positioned	in	the	center	of	
Downtown	Baltimore,	contains	a	large	population	of	individuals	that	fit	our	target	market	and	allows	for	additional	
growth	opportunities	as	positive	word	of	mouth	spread	throughout	the	metropolis.	The	current	location	will	be	
redesigned	and	transformed	into	3,850	square	foot	Modern-Victorian	influenced	space,	reflecting	the	companies	
emphasis	on	traditional	luxury.	Baltimore,	Maryland,	the	26th most	populous	city	in	the	nation	has	undergone	a	
major	transition	out	of	the	working- class	manufacturing	powerhouse	it	was	in	the	early	20th century	to	the	vibrant	
service-oriented	economy	it	is	now	(City	of	Baltimore,	2015).		In	the	Greater	Baltimore	area	nearly	25%	of	the	
workforce	is	employed		in	science,	technology,	engineering	and	math.	Individuals	in	STEM	careers	that	require	a	
bachelor’s	degree		earn	$19,830	more	than	those	in	non-STEM	careers	requiring	the	same	level	of	education,	
highlighting	the	cities	progression	towards	the	upscale	and	dynamic	metropolitan	area	it	is	today	(Gantz,	2013).		
Between	2000-2010,	the	Baltimore	metropolitan	area	population	increased	by	130%,	as	exciting	new	restaurants,	
bars,	shops	and	other	small	businesses	drew	the	emerging	upper	class	into	newly	developed	upscale		residential	
properties	(Bernstein,	2011).	
“Between	2000-2010,	the	Baltimore	metropolitan	area	population	
increased	by	130%,	as	exciting	new	restaurants,	bars,	shops	and	other	
small	businesses	drew	the	emerging	upper	class	into	newly	developed	
upscale		residential	properties”	
Landed	Gentry,	embracing	the	old-world	elegance	of	wool,	tweed	and	other	specialty	fabrics,	desires	to	provide	the	
modern	gentleman	with	the	apparel	and	accessories	needed	to	construct	a	stylish	upscale	wardrobe.	Embodying	the	
luxury	experience	of	the	traditional	haberdashery,	our	focus	is	on	providing	unparalleled	service	and	crafting	
exceptional	style	on	the	forefront	of	men’s	fashion.		At	the	heart	of	our	brand,	our	vision	lies	on	the	convergence	of	
modern	fit	and	comfort	paired	with	the	sophistication	of	time	honored	classics.	Landed	Gentry	aims	to	create	an	
innovative	consumer-centric	shopping	experience	in	which	consumers	are	paired	with	an	in-store	personal	stylist	
who	provides	them	with	assistance	in	developing	an	unique	blend	of	style,	personalized	to	each	individual,	that	any	
man	can	be	proud	of.	We	plan	to	accomplish	this	by	combining	the	best	of	modern	business	technology	with	
products	designed	from	the	finest	fabrics,		sourced	from	traditional	textile	mills	that	have	been	handcrafting	
menswear	for	generations.	
Location	and	Target	Market
7
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Mission	Statement:	Embodying	the	luxury	experience	of	the	traditional	
haberdashery,	our	focus	is	on	providing	unparalleled	service	and	crafting	
exceptional	style	on	the	forefront	of	men’s	fashion.	
Value	Proposition:	Offer	exceptional	value	through	specialty	fabrics	that	
other	competitors	ignore	such	as	wool	and	silks,	and	provide	personal-tailored	
formalwear	focused	on	desired,	but	underserved	luxury	fabrics.	
Figure	11:	
Identity	and	Value	Proposition
Landed Gentry
Est. 2 0 1 5
8
Business	Operating	Model
Landed	Gentry	will	specialize	in	high-end	men’s	fashion,	offering	custom	fitted	and	personalized	products	that	place	
comfort	and	individuality	at	the	forefront.	The	products	that	will	be	offered	include	dress	shirts,	suits,	blazers,	sport	
coats,	sweaters	and	outerwear	along	with	men’s	accessories	such	as	dress	shoes,	ties,	pocket	squares,	and	cufflinks.		
A	varying	product	mix	will	be	implemented,	changing	four	times	throughout	the	year	to	coincide	with	fall,	winter,	
spring	and	summer	seasons.	Inventory	will	be	purchased	primarily	from	overseas	suppliers	that	primarily	
manufacture	specialty	textiles	and	fabrics,	guaranteeing	high	quality	and	consistency.	Landed	Gentry	will	offer	an	
unique	shopping	experience,	centered	on	providing	high	quality	customer	service	through	the	use	of	in-store	
personal	stylists.	These	stylists	will	assist	each	customer	in	creating	outfits	and	combinations	that	match	their	body	
profile	and	personal	appearance,	guaranteeing	great	fit	and	allowing	consumers	to	feel	confident	with	their	
personal	style.		As	formalwear	becomes	commonplace	outside	of	the	office,	consumers	feel	that	their	purchases	in	
this	segment	of	retail	fashion	are	a	worthwhile	investment;	by	increasing	the	versatility	of	formalwear,	consumers	
are	willing	to	spend	higher	amounts	on	our	products	because	they	know	they	will	wear	them	often	and	thus	prefer	
to	buy	a	quality	item	that	is	comfortable	and	will	last	through	many	seasons	of	wear.	Our	business	model	allows	the	
store	to	generate	high	levels	of	cross-selling,	as	current	male	fashion	trends	place	emphasis	on	accessorizing	and	
layering	to	build	complex	and	individualized	flair	in	each	outfit.	With	the	help	of	the	personal	assistant,	consumers	
feel	confident	that	they	will	utilize	a	set	of	accessories	when	paired	up	with	matching	apparel,	which	can	be	difficult	
to	do	without	experience	in	men’s	fashion.		When	consumers	feel	they	can	get	more	use	out	of	an	item,	the	
perceived	value	of	the	merchandise	increases.	
In-Store	Display	Concept
Figure	12:	
Industry	
Analysis	
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
9
Average	Transaction	Value
To	determine	an	accurate	average	transaction	value,	an	estimation	of	ticket	price	per	item	and	percentage	weight	
of	total	sales	was	used.	For	each	item	in	Landed	Gentry’s	product	line,	the	highest	and	lowest	priced	expected	were	
averaged	out	to	get	an	estimation	of	an	appropriate	ticket	price	per	product.	These	values	were	then	weighted	in	
terms	of	estimated	percent	of	total	sales.	The	percentages	as	well	as	expected	high	and	low	ticket	prices	were	
derived	through	primary	research	and	analysis	of	public	10-K’s	(Men’s	Warehouse	10-K,	2015;	PrivCo,	2015).	Each	
weighted	average	were	then	summed	to	come	up	with	the	total	average	transaction	value.	
The	primary	reason	for	using	this	technique	to	calculate	average	transaction	value,	rather	than	solely	primary	
research,	was	due	to	the	uniqueness	of	Landed	Gentry’s	business	concept.	For	example,	the	three	comparable	
stores	in	the	area	have	average	transaction	values	of	400	(Gianmarco),	500	(Brooks	Brothers),	and	450	(Men’s	
Warehouse).	These	values,	due	to	Landed	Gentry’s	lower	priced	and	more	affordable	product	line,	are	not	accurate	
estimations	of	projected	average	ticket	prices.	For	a	in	depth	breakdown	of	the	product	line	and	percentage	
weights,	please	look	at	the	figure	below.	
Demand	Scenario	#1:	Demographics
Industry
Analysis
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
The	location	chosen	for	Landed	Gentry	is	at	916	North	Charles	Street,	roughly	an	eight	minute	walk	from	Baltimore	
Penn	Station,	and	is	located	in	the	heart	of	Baltimore,	MD.	There	is	plenty	of	street	parking,	making	it	very	
accessible	for	customers	from	a	farther	distance	away.	In	addition	to	being	close	to	Baltimore	Penn	Station,	this	
location	is	within	walking	distance	of	a	University	of	Maryland	branch.	Because	there	is	plenty	of	parking	located	
around	this	location,	the	parameters	were	set	but	not	limited	to	five	miles	or	closer	when	determining	potential	
customers.	
sales	in	our	segment	being	made	by	male	consumers	earning	over	$75,000	annually	
(MMI	Reporter,	2015).	Next,	we	divided	this	value	by	the	total	spending	in	
downtown	Baltimore,	leading	to	the	ratio	of	19.46%,	representing	the	ratio	of	
people	within	our	target	market	that	purchased	an	item	in	our	specific	product	
offerings.
We	began	with	total	spending	in	metropolitan	Baltimore		(Simplymap,	2015)	and	drilled	down	from	this	value	by	
multiplying	it	by	43.15%,	found	by	taking	total	apparel	sales	and	breaking	that	value	down	into	just	the	product	
segments	we	offer	at	Landed	Gentry	(IbisWorld,	2015).	From	there,	we	further	reduced	the	value	by	breaking	it	
down	into	sales	from	just	our	target	market	which	we	found	by	using	an	HHI	index		representing	the	percent	of	
Figure	13:	
Figure	14:
Landed Gentry
Est. 2 0 1 5
10
Demand	Scenario	#1:	
We	began	this	demand	scenario	by	analyzing	the	population	of	males	within	5	miles	of	our	store	location,	reducing	
this	value	by	multiplying	by	30.81%,	which	gives	us	the	population	of	males	aged	25-44	within	5	miles	(LoopNet,	
2015).	This	value	was	then	multiplied	by	25.97%,	giving	us	the	population	of	the	target	market	for	our	store.	We	
then	multiplied	this	value	by	19.46%,	which	we	found	in	earlier	in	demand	scenario	1	by	analyzing	an	HHI	index	of	
the	luxury	apparel	market	(MMI	Reporter,	2015).	After	making	this	calculation	we	are	left	with	4,276	potential	
customers	within	5	miles	of	our	store.	Utilizing	data	from	The	Boston	Consulting	Group,	we	were	able	to	determine	
that	38%	of	our	millennial	customer	base	makes	a	purchase	once		per	month	(Barton,	Koslow,	Fromm	&	Egan,	
2012).	This	leaves	us	with	68%	of	our	customer	base	making	only	1	purchase	per	season,	revealed	by	surges	in	retail	
apparel	spending	occurring	at	the	beginning	of	the	4	meteorological	seasons,	leading	to	4	annual	purchases	by	this	
segment	of	the	potential	customer	base	(Rahman,	Sarker &	Escobar,	2011).	The	figure	of	4	sales	per	season	was	
supplemented	by	additional	sources	examining	consumer	shopping	trends	from	the	U.S	census	(U.S	Census	Bureau,	
2015).	
Demand	Scenario	#1:	Demographics	Continued
By	combining	the	number	of	annual	purchases	of	both	of	the	target	market	segments,	we	are	left	with	30,124	total	
annual	purchases	by	consumers	in	our	specific	demographic,	within	5	miles	of	our	location.	Because	we	will	experience	
competition	from	3	local	retailers,	this	value	is	divided	by	4		to	represent	our	expected	market	share,	including	our	
store	into	the	division	of	sales	between	competitors.	Following	this	step,	we	conclude	that	7,531	customers	will	make	
up	our	share	of	the	men’s	luxury	menswear	market	in	metropolitan	Baltimore	by	year	5	of	operations.	Because	we	are	
open	for	business	313	days	of	the	year,	this	value	is	the	divided	by	313	days	in	order	to	determine	the	amount	of	
projected	daily	purchases,	calculated	to	be	24.06	purchases	per	day.	
Figure	15:	
Figure	16:	
Industry
Analysis
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
Demand	Scenario	#2
11
Lastly,	in	order	to	calculate	the	final	customers	per	day	for	year	one,	the	expected	value	for	year	five	was	reversely	
weighted	based	on	projected	growth	trends.	These	growth	trends	were	derived	through	research	of	what	a	typical	
successful	start-up	experiences	in	the	first	five	years	(Quora,	2015).	The	final	calculated	customers	per	day	for	year	
one,	moreover,	came	out	to	13.82.
Demand	Scenario	#2:	Comparable	Stores
Primary	research	was	conducted	to	gather	information	on	comparable	stores	in	the	Baltimore	region.	The	
three	stores		focused	on	were	Brooks	Brothers,	Jos.	A.	Bank,	and	Gianmarco.	All	three	range	in	sales,	
customers	per	day,	and	comparability	to	the	business	concept	Landed	Gentry	will	aim	to	implement.	For	
example,	Gianmarco represents	the	smaller	scale	“mom	and	pop”	style	store	that	Landed	Gentry	will	aim	
to	represent,	while	Brooks	Brothers	and	Jos.	A.	Bank	are	more	established	stores.	
Each	store	provided	an	accurate	estimation	of	average	transaction	value	and	customers	per	day.	In	terms	
of	this		demand	scenario,	only	the	customers	per	day	were	considered	as	the	average	transaction	values	
were	not	accurate	to	Landed	Gentry’s	business	concept	and	product	line.		Furthermore,		Gianmarco
reported	roughly	14	customers	per	day,	Jos.	A.	Bank	roughly	13,	and	Brooks	Brother	at	around	12.	In	order	
to	calculate	the	most	accurate	customers	per	day	total,	each	store	was	weighted	based	on	there	proximity	
to	Landed	Gentry,	size	of	store,	and	comparable	business	concept.	Based	on	this	criteria,	Brooks	Brothers	
and	Jos.	A.	Bank	both	had	weights	of	30%,	while	Gianmarco was	given	a	weight	of	40%.	
(view	the	figure	below	for	a	breakdown	of	this	process)
Figure	18
Figure	17:	
Demand	Scenario	#1:	Demographics	Continued
Industry
Analysis
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
Demand	Scenario	#2
12
Demand	Scenario	#2:	Comparable	Stores	Continued
After	approximating	the	weighted	percentage	of	each	store,	they	were	multiplied	by	the	average	customers	per	
day	to	come	up	with	customers	per	day.	After	all	the	final	numbers	were	summed	together,	the	total	customers	
per	day	are	13.10.	
(view	the	figure	below	for	a	break	down	of	this	process)
Figure	19:
Demand	Scenario:	Conclusion
Landed	Gentry	has	determined	demographics	and	comparable	stores	are	both	equally	as	accurate	in	determining	
the	first	years	customers	per	day.	Due	to	this,	they	both	received	a	50%	weight	when	conducting	the	final	demand	
conclusion.	After	deriving	the	weighted	averages,	the	summed	total	of	customers	per	day	for	Landed	Gentry’s	first	
year	is	13.47.	This	number	is	expected	to	grow	20%	in	year	2,	16%	in	year	3,	10%	in	year	4,	and	then	5%	steady	
growth	in	the	years	following
(view	the	figure	below	for	a	break	down	of	this	process)
Figure	20:
Industry
Analysis
Business
Concept
Demand
Forecast
Information
Systems
Marketing
Strategy
Financial
Projections
Landed Gentry
Est. 2 0 1 5
Information	Systems
13
Landed	Gentry	is	a	small	start	up	business	with	
approximately	three	employees	working	in	the	store	at	one	
time.	Our	company	thrives	off	of	excellent	customer	service	
and	we	wanted	our	point	of	sales	system	to	compliment	our	
customer	service	to	give	employees	great	mobility	to	never	
leave	their	customer	which	they	are	assisting.	ShopKeep	
gives	our	employees	great	flexibility	when	helping	
customers	because	the	ease	of	use	and	organization	of	the	
application.	This	program	can	be	installed	onto	an	apple	
device	and	it	is	ready	for	use	within	minutes.	The	purpose	
for	this	specific	POS	is	designed	for	speed	and	efficiency.	
The	stock	keeper	is	a	handy	tool	that	comes	with	this	
system,	it	helps	alert	when	an	item	in	the	inventory	is	
running	low	so	there	should	never	be	an	issue	with	running	
out	of	an	item.	As	well	as	alerting	when	there	is	deficit	in	
inventory,	there	is	a perfect	line	up	feature	that	lets	shop	
owners	know	what	is	selling	best	as	well	as	what	isn’t,	in	
order	to	fine	tune	inventory	in	attempt	at	increasing	sales.	
An	iPad	mini	(suggested),	or	any	apple	device	gives	
operators	extra	mobility	during	each	transaction.	Operators	
are	no	longer	limited	to	a	check	out	table	any	longer,	now	
right	after	the	customer	is	sure	that	they	are	interested	in	a	
product,	it	can	be	theirs.	
Along	with	all	of	these	features	the	ShopKeep	systems	can	
now	easily	capture	each	customer’s	name	and	contact	info	
with	every	sale	made	which	helps	ShopKeep	better	grasp	
customer	purchase	patterns.	
Figure	21:	
Price:
$49/month	per	
register
Discount	if	4+	
registers
Hardware	needed:
• iPad Mini	($149.99)
• Card	Reader	(Square	$29.99)
Optional:
• Cash	tray
• Receipt	printer
The	cloud	based	accounting	system	that	instantly	lets	our	company	know	who	the	money	is	
owed	to	and	has	information	on	real	time.	This	connects	well	with	our	current	POS	systems	and	
what	we	already	have	in	place	because	it	give	less	time	on	follow-ups	and	more	time	devoted	to	
our	customers.	Another	feature	in	Kashoo is	how	they	track	their	expenses.	Kashoo allows	to	
snap	a	picture	of	a	receipt	and	instantly	log	it	to	Kashoo meaning	no	more	missed	expenses	and	
an	easier	way	to	track	money.	The	most	efficient	feature	of	Kashoo is	the	dashboard.	It	allows	
for	viewing	everything	such	as	income,	accounts	receivable/payable	all	in	one	area	for	quick	
data	checking.	All	of	these	features	occur	in	real	time	to	make	the	most	of	our	customer	service.	
With	SquareSpace	domain,	this	gives	Landed	Gentry	the	opportunity	to	give	customers	
an	outlook	for	styles	that	will	fit	their	taste	and	excite	them	prior	to	arrival	to	our	store.	
SquareSpace	allows	for	electronic	purchasing	but	at	this	time	we	have	decided	to	hold	off	
until	further	take	off	of	our	sales.	The	cost	of	SquareSpace	varies	from	what	kind	of	
subscription	the	company	is	looking	for.	For	our	purposes,	the	package	Landed	Gentry	
would	purchase	will	give	us	the	ability	to	sell	unlimited	products	as	a	business	and	have	
our	own	domain	(see	Appendix	for	our	current	operating	web	domain).	This	doesn’t	
require	any	hardware	besides	personal	computers	to	update	the	inventory	items.
Price:
$12.95/month
Price:
$26.00/month
Industry
Analysis
Business
Concept
Demand
Forecast
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Financial
Projections
Landed Gentry
Est. 2 0 1 5
Marketing	Strategy
4 P’s
Product: Landed	Gentry	will	offer	a	variety	of	
products	that	include	apparel,	footwear,	accessories,	
and	ties.	Landed	Gentry	aims	to	provide	unparalleled	
service	and	quality	luxury	products	to	all	men	in	search	
of	crafting	their	own	style.	All	products	will	be	at	the	
forefront	of	the	fashion	industry	and	will	be	properly	
fitted	to	ensure	the	consumer	the	proper	style.	
Specialty	fabrics	such	as	silk	and	wool	will	be	offered	
year	round	as	these	are	desired	but	relatively	
underserved	by	competitors.	Men’s	designer	clothing	
will	be	the	main	focus	of	the	company.	It	will	offer	a	
wide	array	of	different	colors,	materials,	and	styles	of	
items	at	the	forefront	of	the	industry.	All	clothing	will	
be	fitted	by	a	knowledgeable	salesperson	and	tailored	
to	fit	the	individual	needs	of	the	consumer.	The	shop	
will	also	offer	an	array	of	footwear	that	will	offer	many	
different	brands	to	compliment	the	available	clothing	
within	the	store.	All	of	these	goods	will	have	
accessories	available	in	order	to	personalize	the	unique	
style	of	each	customer.	
Place: Consumers	will	view	Landed	Gentry	as	a	high-
end	luxury	retailer.	They	will	look	to	purchase	the	
latest	fashion	trends	from	knowledgeable	employees.	
Landed	Gentry	provides	exceptional	customer	service	
and	specialty	fabrics	that	competitors	do	not	offer.	
Building	customer	loyalty	will	provide	the	company	
with	a	high	rate	of	returning	customers.	
The	products	will	be	sold	at	a	premium	price,	but	due	to	
the	luxury	products	and	customer	service	consumers	
will	be	willing	to	pay	the	increased	price.
Price:	The	high	quality	products	and	customer	service	
offered	within	the	store	hold	a	significant	value,	which	is	
why	consumers	will	pay	a	premium	price.	Boosted	by	
growing	disposable	income,	more	consumers	have	the	
available	funds	to	make	these	purchases.	While	
markups	on	clothing	vary	greatly	depending	on	the	
product,	Landed	Gentry	will	be	competitive	with	other	
luxury	brands	in	terms	of	price.	Competitors	providing	
similar	products	do	not	offer	the	same	type	of	service	
that	is	provided,	which	is	why	prices	will	be	slightly	
increased.	
Promotion: Our	integrated	marketing	strategy	will	
be	tailored	to	our	target	market	segment.	It	will	
encompass	a	website	which	will	start	out	showcasing	
our	products	and	delivering	company	information	such	
as	location,	hours	of	operation,	and	what	products	we	
are	currently	selling.	Once	we	have	undergone	our	first	
year	of	operation,	we	plan	to	add	ecommerce	as	the	
focus	of	our	website.	During	the	first	year	we	will	run	
billboard	advertisements	and	advertise	in	the	Baltimore	
Sun	newspaper.	Lastly,	we	will	advertise	via	social	
media,	specifically	on	Facebook	initially,	and	expanding	
into	Instagram,	Twitter,	and	creating	a	YouTube	
channel.
Website
14
We	will	have	a	website	housed	on	Squarespace that	will	cost	us	$24/month.	This	will	include	store	details	such	as	
location,	our	contact	information,	and	hours	of	operation,	our	company	history,	and	a	preview	of	our	featured	
products,	sizing,	and	price	points.	We	eventually	intend	to	use	this	site	for	ecommerce,	but	will	adopt	this	feature	after	
Year	1	of	business	due	to	the	many	variable	costs	that	come	with	allowing	online	sales.	A	screenshot	of	our	website	is	
visible	in	Appendix	G.	
Development of New Products and Services
Being	first	to	the	market	with	new	products	is	an	important	role	in	the	success	of	the	company.	The	shop	will	
purchase	new	products	from	brand	manufacturers	as	soon	as	they	reach	the	market.	Landed	Gentry	aims	to	develop	
long-term	relationships	with	customers	in	order	to	secure	brand	loyalty.	By	providing	impeccable	customer	service,	
potential	buyers	will	recognize	the	excellent	service	they	receive	and	return	to	the	store	for	future	purchases.	The	
store	will	also	create	a	customer	loyalty	card	program	in	order	to	build	brand	loyalty.	After	purchasing	a	product,	a	
customer	can	swipe	their	customer	loyalty	card	and	receive	discounts	depending	on	their	purchases.	Landed	Gentry	
will	utilize	a	CRM	system	in	order	to	track	customers’	purchases	and	offer	promotions	targeted	toward	specific	
individuals	in	order	to	tailor	the	deals	to	their	buying	habits.	This	will	also	allow	the	company	to	better	track	and	
maintain	the	right	amount	of	inventory.
Industry
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Concept
Demand
Forecast
Information
Systems
Marketing
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Financial
Projections
Landed Gentry
Est. 2 0 1 5
Social Media Marketing
By	using	targeted	ads	on	Facebook,	the	company	can	help	consumers	who	have	recently	been	searching	for	luxury	
products	discover	the	company.	With	a	budget	of	$20	per	day,	yearly	boosted	Facebook	posts	will	cost	a	total	of	
$7300.	Landed	Gentry	can	choose	what	type	of	users	to	target	and	add	relevant	advertisements	to	their	newsfeed	
(Facebook	2015).	
A key part of our integrated marketing plan will include a strong presence on social media platforms. As a small
business, it is important to utilize cost-effective marketing techniques. Social media is not only relatively low-cost,
but also one of the best new ways a business can build its brand awareness with the increasing use of mobile
devices. To take advantage of this, Landed Gentry plans to utilize several key forms of social media that will help
effectively promote our brand and guide people to our website (seen in Appendix I). We will begin with targeted
advertisements on Facebook prior to our grand opening, then implement our own Instagram, Twitter, and YouTube
accounts. Screenshots of all social media accounts, excluding YouTube, can be found in Appendix H. Figure 22 below
indicates the percentage of minutes spent on each major social media platform based on a study by comScore Inc.,
broken up by age brackets. This provides justification as to why the majority of our social media marketing budget
will be invested in targeted Facebook ads. Landed Gentry plans to hire an intern each year from one of the
surrounding twelve prestigious universities in the surrounding Baltimore area. This will allow us to cut costs, and
build a reputable name with the universities.
Facebook:	Targeted	Advertisements
15
Figure	22:	(The	Rise	of	Brands	on	Instagram,	2014)
Instagram Account	
The	purpose	of	this	account	is	to	harness	the	popularity	of	luxury	apparel	brands	on	Instagram.	This	can		be	used	to	
conduct	a	simple	form	ongoing	of	competitive	benchmarking,	through	number	of	followers	and	likes	in	comparison	
with	similar	brands.	According	to	the	study	from	comScore Inc.,	Instagram has	seen	powerful	growth	within	the	last	
two	years,	and	shows	no	signs	of	slowing	in	the	near	future.	
YouTube	Promotional	Videos		
We	plan	to	create	a	YouTube	Channel	that	will	feature	weekly	webcasts	on	current	fashion	trends	and	how-to’s in	
regards	to	dressing	for	certain	events.	This	idea	stems	from	a	popular	existing	YouTube	Channel,	GQ.	We	will	also	
include	short	clips	that	showcase	our	current	products	and	store	layout.		This	can	be	seen	in	Appendix	G.	
Twitter	Account	
Our	Twitter	account	with	give	us	the	ability	to	interact	with	our	customers	and	receive	instant	feedback	on	customer	
perceptions	and	issues	that	may	arise.	This	will	allow	us	to	quickly	problem-solve	and	maintain	long-term	customer	
relationships.	We	will	primarily	use	this	to	alert	our	customers	on	new	products	and	deals.
Industry
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Forecast
Information
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Financial
Projections
Landed Gentry
Est. 2 0 1 5
Strategies to Capture Local Market
Advertising	within	the	local	community	is	at	the	utmost	importance	for	Landed	Gentry.	By	utilizing	a	
variety	of	channels	in	the	local	area,	the	company	aims	to	build	a	brand	in	connection	with	the	city.	
Billboards	and	Transportation	Systems	
Advertising	within	the	local	community	is	at	the	utmost	importance	for	Landed	Gentry.	By	utilizing	a	
variety	of	channels	in	the	local	area,	the	company	aims	to	build	a	brand	in	connection	with	the	city.	
Baltimore	has	a	popular	public	transportation	system	that	is	utilized	by	many	young	professionals.	The	
company	will	advertise	on	billboards	and	on	the	railway	systems	within	the	city.	The	company	will	
advertise	on	an	available	billboard	located	on	I-83	travelling	into	the	city.	Nine	months	of	advertising	
on	this	billboard	will	cost	the	company	$22,500.	The	billboard	will	be	up	for	two	months	before	the	
grand	opening	and	seven	months	after.	The	daily	circulation	of	the	billboard	is	listed	at	73,412	people	
per	day.	An	advertisement	regarding	our	grand	opening	is	discussed	on	the	following	page,	and	a	larger	
version	of	it	is	in	Appendix	I.	
Fliers:
Newspaper	Advertisements	
Landed	Gentry	will	also	advertise	in	the	Baltimore	Sun.	An	ad	in	the	newspaper	costs	$48	per	day,	
meaning	three	months	of	advertising	will	cost	the	company	$4320	dollars.	The	cost	of	advertising	on	
the	newspapers’	website	is	included	in	this	cost	(Baltimore	Sun	2015).	Again,	the	advertisement	on	the	
following	page	and	Appendix	I	will	also	be	used	in	the	Baltimore	Sun	prior	to	our	grand	opening.	
Initial Marketing Budget
Form	of	Advertising	 Year	1	Cost	
Facebook	Targeted	Ads	 $7,300.00
Billboards $22,500.00
Newspaper:	Baltimore	Sun	 $4,320.00
Fliers $2,000.00
Total	 $36,120.00
Figure	23:
16
Running	print	advertisements	before	opening	is	also	vital	to	the	company’s	success.	Landed	Gentry	will	
also	spend	$2000	dollars	on	creating	fliers	to	distribute	throughout	the	community.	These	
advertisements	will	be	targeted	to	the	many	universities	around	Baltimore	in	order	to	appeal	to	the	
young	professionals	who	are	fashion	conscience	or	are	in	need	of	formal	wear	to	enter	the	professional	
world.	A	visual	representation	of	this	is	featured	on	the	following	page	as	well	as	in	Appendix	I.
Industry
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Concept
Demand
Forecast
Information
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Marketing
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Projections
Landed Gentry
Est. 2 0 1 5
Landed Gentry
Grand Opening Promotional Flyer
QR	Code
Utilizing	smartphone	capabilities,	the	scanning	of	our	QR	code	(by	downloading	any	QR	code	reader-app,	most	of	
which	are	free)		will	direct	potential	customers	to	our	website.	This	simplifies	the	process	of	locating	our	website,	
and	appeals	to	tech-savvy	customers.	
Figure	24:
This	flyer	advertises	our	
grand-opening	event,	
aimed	to	generate	
excitement	within	our	
target	market.	We	plan	
to	use	this	image	on	
transportation	stations	
in	the	surrounding	area,	
along	with	a	print	
version	featured	in	the	
Baltimore	Sun.	The	
launch	time	will	take	
place	two	weeks	prior	to	
the	grand	opening,	in	
which	we	will	also	have	
the	website	up	and	
running	as	well.	We	will	
also	print	roughly	200,	
7.5	x	10”	page	flyers	to	
spread	around	the	area	
at	local	businesses	and	
at	local	residences.	A	
larger	version	of	this	is	
visible	in	Appendix	I.	
Industry
Analysis
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Concept
Demand
Forecast
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Financial
Projections
17
Landed Gentry
Est. 2 0 1 5
18
Financials
Landed	Gentry’s	capital	budgeting	analysis	was	conducted	using	the	proposed	capital	structure	of	70%	equity	and	
30%	debt.	The	typical	required	cost	of	capital	for	start-up	companies	is	25-35%	due	to	their	volatility.	Subsequently,	
the	WACC	used	for	this	investment	opportunity	was	calculated	to	be	25.99%.	This	number	represents	the	discount	
rate	used	in	analyzing	the	profitability	of	Landed	Gentry.	The	net	present	value,	as	a	result,	came	out	to	$36,141.	
Based	on	this	projected	outcome,	the	project	is	a	go	as	the	net	present	value	is	above	zero.	To	better	put	these	
numbers	into	perspective,	the	internal	rate	of	return	for	this	investment	is	28.27%,	which	is	higher	than	the	
required	WACC.	According	to	both	figure	25	and	26,	ROE	and	ROA	will	experience	conventional	growth	peaking	for	
both	in	year	five.	Both	these	ratios	are	important	for	investors	who	want	to	see	that	Landed	Gentry	is	effectively	
producing	revenue	from	it’s	assets	and	equity.	Based	on	Landed	Gentry’s	IRR,	NPV,	and	payback	period	it	can	be	
determined	that	this	project	would	be	a	successful	investment.	
(For	further	details	on	financial	statements,	cash	flow	projections,	and	amortization	schedules	refer	to	appendix	E	
pages	27-35)
Figure	26: Figure	27:
Figure	28:
Figure	25:
0.00
5.00
10.00
15.00
20.00
25.00
30.00
1 2 3 4 5
Percentage
Year
Projected 5 Year ROE & ROA for
Landed Gentry
ROE
ROA
Industry
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Demand
Forecast
Information
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Marketing
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Financial
Projections
years$
Landed Gentry
Est. 2 0 1 5
Conclusion
19
Landed Gentry
Figure	29:
After	conducting	extensive	research	on	the	apparel	and	footwear	industry,	we	chose	to	open	a	men’s	formalwear	
store	located	in	Baltimore,	Maryland.	An	opportunity	gap	for	the	demand	of	suits	in	Baltimore	lead	us	to	this	
decision	along	with	an	increasing	demand	for	men’s	formal	wear	in	the	industry.	The	increasing	population	as	well	
as	changing	fashion	trends	will	help	Landed	Gentry	be	a	successful	business.
The	menswear	industry	is	a	market	that	is	continues	to	grow	at	an	increasing	rate.	More	fashion	oriented	men	in	
combination	with	a	larger	disposable	income	in	the	Baltimore	area	allow	for	a	market	that	will	create	an	attractive	
market.	With	over	25%	of	the	workforce	employed	in	the	STEM	fields	as	well	as	a	130%	growth	in	population	in	the	
downtown	area	will	create	an	ideal	market.
An	integrated	marketing	plan	that	utilizes	a	multi-channel	approach	will	help	build	a	recognizable	brand	name	in	
the	Baltimore	area.	By	using	traditional	media	in	combination	with	digital	media,	the	brand	will	reach	consumers	
located	within	our	target	market.	Connecting	with	customers	through	social	media	platforms	such	as	Twitter,	
Instagram,	and	Facebook	is	also	essential	to	spreading	awareness.
We	conducted	two	demand	scenarios	based	off	of	demographics	and	comparable	data	in	order	to	determine	an	
estimated	amount	of	customers	per	day.	These	demand	scenarios	are	based	off	of	comparable	data	of	other	stores	
operating	of	similar	size	and	information	based	off	of	demographic	information.	If	we	were	to	open	Landed	Gentry	
today,	we	determined	the	average	customers	per	day	to	be	approximately	13.47.	This	number	was	used	to	
determine	financial	estimates	throughout	the	report.	Based	off	of	the	demand	scenarios	we	estimated	the	NPV	to	
be	$36,141,	the	IRR	to	be	28.27%,	and	the	WACC	to	be	25.99%.
Based	off	of	our	financial	estimates	and	future	cash	flow	estimates,	we	have	determined	this	to	be	a	feasible	
business	opportunity.	Landed	Gentry	would	see	continued	growth	throughout	the	next	five	years	along	with	
sustained	success.	We	concluded	that	the	NPV	will	be	positive	and	will	have	an	IRR	that	is	greater	than	the	WACC.
Landed Gentry
Est. 2 0 1 5
References	
20
Baltimore City QuickFacts from the US Census Bureau. (2015, October 14).
Retrieved from
http://quickfacts.census.gov/qfd/states/24/24510.html?cssp=SERP
Barton, C., Koslow, L., Fromm, J., & Egan, C. (2012, November). Millennial
Passions: Food, Fashion, and Friends. Boston Consulting Group Inc. Retrieved
from
https://www.bcgperspectives.com/content/articles/consumer_insight_consumer_p
roducts_millenial_passions/
Bernstein, R. (2011, May). Families increasing in downtown Baltimore. The Daily
Record. Retrieved from
http://thedailyrecord.com/2011/05/17/families-increasing-in-downtown-baltimore/.
Billboards for Rent in 21201 (Baltimore, MD). Retrieved October 24, 2015, from
http://www.outdoorbillboard.com/billboards/573936-maryland-billboard-for-rent-in-
baltimore-md
Carroll, D. (2015). The Millennial Manscape. Vision Monday, 29(9), 28-
34.Retreived from Business Source Complete:
http://web.a.ebscohost.com.proxy.library.ohiou.edu/ehost/pdfviewer/pdfviewer?vid
=9&sid=12e5760c-231e-4194-895c-
0e4287f4334c%40sessionmgr4003&hid=4109
Carter. B. (2015, August). Men’s Clothing Stores in the US. Coat and tie: As
consumers regain purchasing power, spending on men's apparel will grow.
Retrieved from IBISWorld.
Carter, B. (2015, September). Department Stores in the US: Stored away:
Continued retail outlet growth is forecast to aid industry declines. Retrieved from
IBISWorld.
City of Baltimore. (2015). About Baltimore: Baltimore, a bustling city built on
tradition and civic pride, is an American success story. Retrieved from
http://baltimore.org/info/about-baltimore.
City Fleet (n.d.). Retrieved from
http://www.cityfeet.com/cont/ForLease/LN19276255/916-N-Charles-Street-
Baltimore-MD-21201
Landed Gentry
Est. 2 0 1 5
References	
21
Collier, Mack. (2015). How Much Does Social Media Marketing Cost.
Retrieved from http://www.contentfac.com/how-much-does-social-media-
marketing-cost/
Collier, Mack (2012). How Much Does Social Media Cost Companies in
2012. Retrieved from:
http://mackcollier.com/cost-of-social-media-in-2012/
Comptroller of Maryland (2015). Spotlight on Maryland. Local Income Tax
Rates. Retrieved from:
http://taxes.marylandtaxes.com/Individual_Taxes/Individual_Tax_Types/Inc
ome_Tax/Tax_Information/Tax_Rates/Local_and_County_Tax_Rates.shtml
Conti, S. & Zargani, L. (2015, June). The Rise of Luxury Separates.
Women’s Wear Daily, 209(92). Retrieved from Business Source Complete.
Gantz, S. (2013, June). STEM jobs account for 23% of Baltimore-area
workforce, Brookings says. Baltimore Business Journal. Retrieved from
http://www.bizjournals.com/baltimore/blog/2013/06/stem-jobs-account-for-
23-of.html.
Hoover’s. (2015). Clothing Stores. Retrieved from
http://subscriber.hoovers.com.proxy.library.ohiou.edu/H/industry360/descript
ion.html?industryId=1519
How Much Do Facebook Ads Cost? (2015). Retrieved from
https://www.facebook.com/business/learn/how-much-facebook-ads-cost/
Kashoo (2015). All The Accounting Tolls You Need, None You Don’t.
Retrieved from
https://www.kashoo.com/features
Kunde, A. (2014, June). Big Spenders and Millennial Hipsters Rekindle
Dapper Dress Codes in Menswear. Retrieved from Passport.
Li, S. (2015). Millennial guys keen on style are reshaping the fashion trade.
Los Angeles Times. Retrieved from:
http://www.latimes.com/business/la-fi-menswear-boom-20150315-story.html
29
Landed Gentry
Est. 2 0 1 5
References	
22
Lockwood, L. (2013, October). Study: Millennials' Spending Power
Underestimated By Retail Industry. WWD: Women's Wear Daily, 206(85),
7-1. Retrieved from
Business Source Complete.
LoopNet. (2015). Demographics for 916 N. Charles Street, Baltimore, MD
21201. Retrieved from
http://www.loopnet.com/xNet/MainSite/Listing/Profile/ListingDemographics.
aspx?LID=17946926&PgCxtGuid=bcd6e12e-c934-4c37-a780-
c65b5d4147c5&PgCxtFLKey=&PgCxtCurFLKey=ProfileSE&PgCxtDir=Dow
n.
LU-LIEN TAN, C. (2015, September). Tweed, a Traditional Look with a
Modern Feel. The Wall Street Journal. Retrieved from
http://www.wsj.com/articles/tweed-a-traditional-look-with-a-modern-feel-
1443625797
Lyfe Marketing (2015). The Cost of Social Media Marketing. Retrieved from
https://www.lyfemarketing.com/
MRI Reporter. (2015). Men’s Clothing: Big Ticket Items. Spring 2014
Product Apparel/Accessories. Retrieved from Mediamark Reporter at
http://ureporter.mriplusonline.com.proxy.library.ohiou.edu/selectdemo.asp.
O’Rourke, Patrick. (2003). Average Sales per Foot. Retrieved from:
http://web.mit.edu/course/4/4.293/!Phoenix/Research/BizStats/BizStats%20
-%20Retail%20Sales%20per%20Square%20Foot.pdf
Passport. (2015, May). Category Briefing: Menswear in the US. Retrieved
from
http://www.portal.euromonitor.com.proxy.library.ohiou.edu/portal/analysis/ta
b.
Per Capita Disposable Income. (2015). IBIS World. Retrieved from:
https://www.ibisworld.com/gosample.aspx?cid=1&rtid=4
Rahman, M., Sarker, B. & Escobar, L. (2011, June). Peak demand
forecasting for a seasonal product using Bayesian approach. Journal of the
Operational Research Society, 62(6), 1019-1028. doi:10.1057/jors.2010.58.
Retrieved from Business Source Complete.
3030
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Est. 2 0 1 5
References	
23
Rankin, T. (2014). The Rise of Fashion E-Commerce and Man’s Escape from the
Mall. Retrieved from:
http://startupnorth.ca/2014/03/19/the-rise-of-fashion-e-commerce-and-mans-
escape-from-the-mall/
Real Estate - ServicesBaltimore Sun. (2015). Retrievedfrom
http://placeanad.baltimoresun.com/real-estate-services
ShopKeep (2015). What Do You Need In A Point of Sale? Retrieved from
http://www.shopkeep.com/ipad-pos
SquareSpace (2015). Build It Beautiful. Retrieved from
http://www.squarespace.com/tour/overview/
Sussman, A. (2015) U.S. Consumer Confidence Index Falls. The Wall Street
Journal. Retrieved from:
http://www.wsj.com/articles/u-s-consumer-confidence-index-falls-1445955164
Tax Resource 2015. (2015). Maryland Corporate Income Tax 2015. Retrieved
from:
http://www.tax-rates.org/corporatetax.php?state=Maryland
U.S. Bureau of Labor Statistics. (November 2015). Retrieved from:
http://data.bls.gov/timeseries/LNS14000000
U.S Census Bureau. (2015, September). Times Series Data: Monthly Retail Sales
& Seasonal Factors 1992 – Present. Retrieved from
https://www.census.gov/retail/marts/www/adv44800.txt.
U.S Census Bureau. (2015, March). Projections of the Size and Composition of the
U.S. Population: 2014 to 2060. Retrieved from
https://www.census.gov/content/dam/Census/library/publications/2015/demo/p25-
1143.pdf
Wang, L. (2014). No signs of slowing in the global menswear market. Business of
Fashion. Retrieved from:
http://www.businessoffashion.com/articles/intelligence/signs-slowing-global-
menswear-market
WERQ Advertising Costs. (2015). Retrieved October 24, 2015, from
http://www.gaebler.com/WERQ-FM-MD-Radio-Advertising-Costs20170/
Landed Gentry
Est. 2 0 1 5
Appendix	A		
	
	
	
	
	
	
	
• U.S.	is	politically	stable		
• FTC-enforced	labeling	regulation	to	be	present	on	
clothing	when	end	user	obtains	product.	Label	to	
contain:	Fiber	Content,	Country	of	Origin,	
Manufacturer	Identity,	and	Care	Instructions	
• Standard	taxation	by	state		
• Importing	wholesale	goods	from	other	countries	will	
encompass	differential	in	regulations	such	as	
taxation,	trade	tariffs,	and	exchange	rates	
• Employees	subject	to	US	Fair	and	Equal	Employment	
Laws		
• Per	capita	disposable	income	is	projected	to	
grow:	currently	$38,042,	to	rise	2.5%	to	
$42,981	in	2020	(Per	Capita	Disposable	
Income,	IBIS	World).		
• National	unemployment	rate	currently	5.1%,	
dropped	below	6%	in	2014	for	the	first	time	
since	2008	recession.	(US	Bureau	of	Labor	
Statistics)	
• Growing	US	economy-	GDP	currently	at	$16.77	
trillion	(World	Bank,	2015)	
• World	price	of	raw	material-	Harris	Tweed	
• U.S.	Consumer	Confidence	Index	has	fallen	to	
97.6	as	of	October	2015,	from	103.8	in	January	
2014-	indicating	consumer	anticipations	of	the	
economy	not	drastically	improving	in	the	near	
future	(WSJ,	2015)	
• Millennial	males	(23	to	35	years	old)	are	keen	to	
luxury	fashion	much	more	than	their	elders	(non-
millennials),	inspired	by	well-dressed	male	
celebrities	and	the	entertainment	industry		
• Growth	driven	by	the	demographics:	Henry	(high	
earner,	not	rich	yet),	and	Yummy	(young,	urban	
male)	
• Trends	in	the	above	archetypes:	the	modern	gent	
(mixes	suits	with	patterns	and	textures),	the	urban	
dapper	dude	(wears	expensive	street	wear	such	as	
leather	sweatpants),	the	upscale	casual	guy	(goes	
for	high-quality,	high-cost	basics)	and	the	
lumbersexual	(a	twist	on	the	term	"metrosexual"	
referring	to	guys	in	plaid	shirts	with	well-groomed	
beards)	(Li,	2015).		
• Millennial	male	consumers	prefer	stand-alone,	
male-only	shops,	as	opposed	to	having	to	weed	
through	female	sections	to	find	their	own	(Li,	2015).		
• Increasing	prevalence	of	social	media	is	
promoting	the	adoption	of	new	trends	and	
brands		
• New	innovations	in	production	equipment	
combined	with	the	sacristy	of	certain	
materials	such	as	leather	put	emphasis	on	
faux/substitute	products		
• Men	are	increasingly	buying	fashionable	and	
trendy	clothing	online	making	ecommerce	a	
necessity	for	success	
• A	research	survey	in	2013	indicated,	of	men	
aged	18-34,	30%	use	shopping	apps	on	their	
phone	and	24%	typically	shop	for	and	buy	
items	on	their	smartphones.	In	the	age	of	the	
digital	urban	lifestyle,	convenience	wins	
(Rankin,	2014).	
Political Economic
Technological Social
24
Landed Gentry
Est. 2 0 1 5
Appendix	B		
Threat of New Entry
Barriers to new entry are low, many small fashion retailers or boutiques only have one location and the main
cost of opening up a new retailer is primarily the initial leasing costs as well as remodeling expenses and the
initial stocking of apparel and accessories. New entrants are finding this segment of the fashion industry to be
increasingly desirable, as the economy rebounds from the financial crisis in 2008. In the U.S, decreasing
unemployment paired with rising per capita disposable income has led to improved market conditions in this
industry.
Competitive Outlook
The level of competition in this industry is high and is expected to increase as the economy continues to
recover. Consumers have a wide variety of options to select from when purchasing apparel, fashion
accessories and footwear which leads to high competition from other small retailers as well as from department
stores, chain clothing stores and online retailers. A major competitive factor is brand awareness which drives
consumers to purchase from brands that they are familiar with, benefitting established companies with a loyal
customer base.
Threat of Substitution
The increasing presence of online retailers in the fashion industry has caused the threat of substitution to rise.
Younger tech savvy consumers tend to be more likely to shop online than older generations, further driving the
rise in competition within the online clothing and accessory market. Online shoppers are easily able to compare
products and prices across the industry without having to stop by any brick and mortar locations, forcing
retailers to shrink profit margins to retain market share. Threat of substitution from online retailers is expected to
grow as a result of technological advances in mobile e-commerce platforms.
Buyer Power
Buyer power is low in the luxury men’s apparel segment of this industry. This is because the major luxury
clothing manufacturers often have their own retail stores to sell their branded products, reducing the bargaining
power of small independent fashion retailers. Buyer power remains moderate due to the low switching costs
involved in changing suppliers and the vast overseas opportunities to fill a retailers order for high quality
products.
Supplier Power
Supplier power is high in the men’s luxury fashion industry, as the most prominent brand name manufacturers
are able to leverage high consumer demand for their products to reduce the discounts they offer to wholesale
buyers. The supply of tweed fabric is regulated in Scotland, where the Harris Tweed Company has their fabric
protected by law from competition in the Harris Tweed Act of 1993. This law outlines the steps and
manufacturing processes that are required for the textile to be listed as a tweed fabric, increasing supplier
power in this segment.
25
Landed Gentry
Est. 2 0 1 5
Appendix	C		
(Due	to	our	downtown	location,	it	is	
important	to	note	we	offer	parking)		
26
Landed Gentry
Est. 2 0 1 5
Appendix	D		
Customer Reviews for Local Competition
27
Landed Gentry
Est. 2 0 1 5
Appendix	E		
Income Statement
Financial	Statements	
Income	Statement	
28
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Balance	Sheet
29
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Capital	Budgeting	Analysis	
30
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Five	Year	Quarterly	Cash	Flows
Financial	Key/Assumptions	
31
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Landed	Gentry	Financial	Ratios
32
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Loan	Amortization	
33
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Depreciation Breakdown
Sewing Machine,
Mannequins, Mirrors
Furnishing
iPads, initial bought
in start-up costs, the
second group bought
after year four.
Projected Cash Flows Per Month on a 5-Year Timeline
34
Loan	Breakdown
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
35
Landed Gentry
Est. 2 0 1 5
Appendix	E	Continued		 Financial	Statements	
Common	Size	Income	Statement	
36
Landed Gentry
Est. 2 0 1 5
Appendix	F
Cost	Structure
Salaries
Product	Materials
Marketing
Key	Partners
Harris	Tweed
Other	Suppliers:
Key	Activities
Assisting	
customers	with	
exceptional	
customer	service
Value	Proposition
• Unparalleled	service	
compared	to	
competitors
• Crafting	exceptional	
style	with	the	latest	
fashion	trends	
• Luxury	products	not	
available	at	
competitors’	
locations
Customer	
Relationships
High	focus	on	
building	customer	
loyalty	through	
exceptional	
customer	service
Customer	
Segment
Highly	Educated
Men	age	25-45
Salary	75,000+	
Urban	client	base	
(Flagship	location	
in	a	city)
Fashion	oriented,	
GQ	style
Key	Resources
Specialty	fabrics	
not	available	at	
other	stores
Channels
• Billboards	
• Radio	Ads	
• Social	Media:	
Twitter,	
Facebook,	
Instagram
Revenue	Streams
Product	Sales
Alteration	Services
Business	Canvas	Model- Landed Gentry
37
Landed Gentry
Est. 2 0 1 5
Appendix	G Website Homepage: www.LandedGentry.squarespace.com
YouTube
Channel:
38
Landed Gentry
Est. 2 0 1 5
Appendix	H
Facebook Targeted
Advertisement:
Social Media Accounts
Instagram Account:
Twitter
Account:
39
Landed Gentry
Est. 2 0 1 5
Grand	Opening	Promotional	Flyer:		
Landed Gentry
Est. 2 0 1 5
Appendix	I
40
Landed Gentry
Est. 2 0 1 5
Landed Gentry
Est. 2 0 1 5
Appendix	J
41
Landed Gentry
Est. 2 0 1 5
Est. 2 0 1 5
Appendix	K Target	Customer	Profile:		
Samuel	Winchester
Samuel	is	a	28	year	old	metrosexual	male	living	in	Mt	Vernon,	a	neighborhood	located	in	
the	heart	of	Baltimore.	Samuel	is	a	couple	of	years	into	his	first	fulltime	job	and	he’s	
noticed	his	tweed	jacket	is	looking	a	bit	dingy.	Samuel	is	in	the	market	for	a	new	sport	
coat	to	not	only	wear	to	work,	but	to	have	the	versatility	to	wear	the	same	jacket	around	
the	town	when	out	with	his	peers.	
42
50
Landed Gentry
Est. 2 0 1 5
0.00
10,000.00
20,000.00
30,000.00
40,000.00
Sales Per Representative
Sales Rep 1
Sales Rep 2
Sales Rep 3
When	managers	open	up	the	dashboard	they	are	greeted	with	data	to	help	them	figure	out	
various	strategies	for	the	floorplan,	how	to	tailor	customer	service,	and	understanding	
sales	trends.	The	dashboard	also	assists	in	analyzing	day	to	day	company	performance.	
When	discussing	the	sales	per	representatives,	the	amount	of	revenue	each	representative	
earns	for	the	month	is	expressed	and	is	taken	into	account	with	each	customer	that	walks	
through	the	door.	Customers	per	day	lets	each	representative	come	in	for	their	shift	with	
an	expectation	of	how	many	customers	they	will	serve	that	day.	The	top	5	items	lets	
Landed	Gentry	managers	know	about	what	styles	are	selling	more	than	others,	in	turn	
managers	are	able	to	take	that	information	and	place	each	product	in	a	strategically	
located	position	throughout	the	store	to	encourage	more	sales	and	convenience	to	
customers.	
-
5.00
10.00
15.00
20.00
25.00
1 2 3 4 5
Customers Per Day
-
1,000
2,000
3,000
4,000
5,000
1 2 3 4 5
Sales Per Day
Dashboard	of	KPI’s:		Appendix	K
43

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AM 101 Team 6 Project 2 Final Report Deck (1)

  • 1. Memo of Transmittal To: Professor Keifer, Professor Levallet, Professor McElfresh, Professor Lambert From: AM 101 Cluster Team 6: Hunter Anderson, Jimmy Comodeca, Allison Kall, Noah Saunders, Leah Staursky Date:: November 19, 2015 Subject: Business plan for Landed Gentry The following business plan for Landed Gentry has been created for the Senior Partners at Copeland Associates. This report details a range of components including the business concept, analysis of the industry, local competitor analysis, demand scenarios, the marketing strategy, implementation of information systems, as well as financial projections. Landed Gentry’s overarching goal is to revive the luxury experience of the traditional haberdashery, emphasizing the importance of quality material and unparalleled craftsmanship. Our product mix is specifically focused to the modern gentleman, highlighting our versatile formal wear to be worn both in the office and out in the city. It will include apparel such as sport coats and blazers, dress shirts, dress pants, premium leather shoes, and accessories such as ties and socks. We take pride in our use of specialty fabrics such as tweed, wool, cashmere, seersucker, and chambray. After extensive research on this niche segment, we will be opening the primary flagship store in the Mount Vernon area of Baltimore, Maryland. Demand Forecast We have two demand scenarios that allow us to determine feasibility in comparison to demographics and like- businesses. These demand scenarios are based on primary and secondary data. Both scenarios are weighted at 50%. Marketing Strategy Our integrated marketing strategy will focus on capturing consumers in the Baltimore area ages 25-45 making more than $75,000 per year. We will utilize a multi-channel approach in reaching out to our potential customer base through means traditional media such as newpapers, fliers, and billboards as well as digital media. Social media and online advertising will be implemented as they are cost-effective and have the ability to reach many consumers. Financial Projections Landed Gentry will experience quick growth after an initial negative net income in year one. The expected payback period, subsequently, will be 4.19 years. The project is assessed based on a 25.99% WACC, and results in a positive NPV of $36,141. Overall, the financials for Landed Gentry are forecasted to result in a successful investment opportunity. We sincerely appreciate your consideration for investing in Landed Gentry. We believe there are indicators in this business plan that support the fact that the plan is both feasible and profitable. Our team is happy to assist you with any questions that may arise. 1
  • 2. Landed Gentry Prepared For: Luke McElfresh Jamie Lambert John Keifer Nadège Levallet Prepared By: Allison Kall Noah Saunders Hunter Anderson Leah Staursky Jimmy Comodeca November 19, 2015 Est. 2 0 1 5
  • 3. Landed Gentry Est. 2 0 1 5 Table of Contents Analysis of Business Environment: Microenvironment 2 Analysis of Business Environment: Microenvironment 3 Analysis of Business Environment: Local Market Analysis 4 Analysis of Business Environment: Local Competitor Analysis 5 Business Concept 6-8 Demand Forecast 9-12 Information Systems 13 Marketing Strategy 14-17 Financial Projections 18 Conclusion 19 References 20-23 Appendix A 24 Appendix B 25 Appendix C 26 Appendix D 27 Appendix E 28-36 Introduction 1 Appendix F 37
  • 4. Landed Gentry Est. 2 0 1 5 Table of Contents Appendix H 39 Appendix I 40 Appendix J 41 Appendix K 42 Appendix G 38
  • 5. Landed Gentry Est. 2 0 1 5 Table of Figures Figure 2: Why Boston? 3 Figure 3: Porter’s Five Forces Analysis Overview 3 Figure 4: Population By Age for Mount Vernon 3 Figure 5: Household Composition for Mount Vernon 4 Figure 6: Surrounding Area Sales 4 Figure 7: Location in Relation to Gian Marco Menswears 5 Figure 8: SWOT Analysis: Men’s Wearhouse 5 Figure 9: SWOT Analysis: Brooks Brothers 5 Figure 10: News Title Collage 6 Figure 11: Mission Statement and Value Proposition 7 Figure 12: In-Store Display Concept 8 Figure 13: Average Transaction Value 9 Figure 14: % of People who Purchased an Item from Landed Gentry 9 Figure 15: # of Millennial Men who Purchased from Landed Gentry 4x per year 10 Figure 16: Projected Customers per day 10 Figure 17: Customers per Day for each year 11 Figure 1: PEST Analysis Overview 3 Figure 18: Comparable Stores (distance away, store size, business concept) 11
  • 6. Landed Gentry Est. 2 0 1 5 Table of Figures Figure 20: Weighted Average of Demand Scenarios 12 Figure 21: Information Systems 13 Figure 22: % Share of Minutes on Social Media Platforms 15 Figure 23: Year 1 Marketing Budget 16 Figure 24: Promotional Flyer 17 Figure 25: WACC, IRR, NPV, Payback Period 18 Figure 26: 5-Year ROE and ROA Graph 18 Figure 27: 5-Year ROE and ROA Percentages 18 Figure 28: 5-Year Net Income 18 Figure 19: Comparable Stores (customers per day) 12
  • 7. Landed Gentry Est. 2 0 1 5 Executive Summary Business Concept Landed Gentry will specialize in providing specialty fabrics in the upscale menswear segment while crafting exceptional style with merchandise on the forefront of the fashion industry. Located in Baltimore, Maryland, our products will be versatile and stylish focusing on the fashion trends of the metrosexual male. The products can be worn both in an office environment as well as in upscale social environments. Apparel will include items such as sport coats, blazers, dress shirts, dress pants, and accessories such as ties and socks. By utilizing specialty fabrics such as tweed, wool, seersucker, cashmere, and chambray, consumers will find value in our upscale merchandise not available from competitors. Industry Analysis The men’s retail fashion industry is experiencing strong growth as millennial men are seeking more interest in fashion. The industry has been slow to react to these new changes in industry demand, creating a void in which Landed Gentry plans to fill. In the greater Baltimore area, nearly 25% of the workforce is employed in the science, technology, engineering, or math fields. These individuals typically have more disposable income, which demonstrates Baltimore’s progression towards more upscale and dynamic metropolitan areas. Location Landed Gentry will be located at 916 N Charles Street, Baltimore, Maryland in the historic neighborhood of Mount Vernon. Residents of this neighborhood typically have a bachelor’s degree and are young professionals (US Census Bureau). Within five miles of the store, there are over 55,416 households making more than $75,000 annually (SimplyMap). Integrated Marketing Strategy Our integrated marketing strategy focuses on capturing the segment of men aged 25-45, making more than $75,000 annually. By utilizing cost-effective online marketing techniques, we intend to connect with consumers using social media platforms and targeted advertisements. We also intend to use traditional channels such as a billboard, newspaper advertisements, as well as fliers posted throughout the city. Demand Scenarios and Financial Projections Two demand scenarios were calculated to estimate the customers per day. Based off these demand scenarios, we calculated all financial information of the company for the next five years of operation. Our projected NPV is $36,141, with an IRR of 28.27%, and a WACC of 25.99%. The payback period is 4.19 years. All of this information provides strong evidence that the business is feasible. Final Recommendations We recommend that our investors move forward with the project. Landed Gentry is projected to have a positive NPV and IRR that is greater than the WACC, meaning that the project is feasible.
  • 8. Landed Gentry Est. 2 0 1 5 The overall objective of this project is to develop a business concept and determine the feasibility of implementing that concept in a specific location. The concept begins with an environmental analysis of the specialty apparel, footwear, and/or accessories retail industry as a whole and the sub segment we chose: men’s luxury apparel, footwear, and accessories. The market analysis examines the local market that Landed Gentry will be located within, and the surrounding competitors in the area. Landed Gentry will act as a subsidiary operating under Copeland Associates for tax reporting and legal purposes (see Appendix J for LLC documentation). We chose to operate in this fashion because Copeland Associates has a majority of control over and startup funding supplied to Landed Gentry. This is to assure that Copeland Associates do not have legal responsibility to Landed Gentry’s outside creditors. Primary and secondary research was conducted in order to create demand forecasts to determine the amount of sales and customer traffic that Landed Gentry will likely experience. The demand scenarios will be followed by a five year financial projection to determine the feasibility of the store. A marketing and information systems strategy is also provided to give a more in- depth overview of how Landed Gentry will operate. Landed Gentry’s overarching goal is to revive the luxury experience of the traditional haberdashery, emphasizing the importance of quality material and unparalleled craftsmanship. Our product mix is specifically focused to the modern gentleman, highlighting our versatile formal wear to be worn both in the office and out in the city. A current trend driving the men’s fashion industry is the rise of a new commercially-feasible demographic known as the “yummy”, a modern take on the term “metrosexual”, coined in the 1990s. It will include apparel such as sport coats and blazers, dress shirts, dress pants, premium leather shoes, premium leather goods such as wallets, and briefcases, and accessories such as ties and socks. We take pride in our use of specialty fabrics such as tweed, wool, cashmere, seersucker, and chambray. After extensive research on this niche segment, we will be opening the primary flagship store in the Mount Vernon area of Baltimore, Maryland. Introduction 1
  • 9. Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections Landed Gentry Est. 2 0 1 5 Analysis of Business Environment This section provides a comprehensive overview concerning the industry environment of Landed Gentry, outlining the overarching trends affecting the men’s fashion retail market. Analysis of this industry includes an examination of the broad trends shaping the retail fashion market such as the economic and political climate, as well as exploring the operating environment of the men’s luxury sector in which Landed Gentry competes. Information regarding competitive pressures and underserved sectors of fashion retail will be provided. This section discusses the current market direction and notable fashion trends driving growth and consumer behavior within this constantly evolving industry. Industry Trends Macro-Environment The apparel-retail industry consists of the sale of all menswear, womenswear, and children’s wear. Europe currently leads the retail apparel industry, followed by the Asia-Pacific and the United States. In the United States, men’s apparel sales are now growing faster than women’s apparel sales, increasing by 5% in 2013 (The Millennial Manscape). This trend has also held true for other leading markets such as the U.K. and Germany. The segment that is driving this growth is the increased popularity of formal attire, specifically in millennial males. A 2012 study by Boston Consulting Group revealed that the millennial male spends twice as much on apparel per year than the men of previous generations (The Millennial Manscape). Although women's clothing still sells more, menswear has been expanding at a faster rate. Over the last two years, men's retail sales jumped 4.1% to $101.8 billion, eclipsing the 2.8% rise to $150.1 billion on the female side, according to research firm Euromonitor (Li, 2015). By 2017, menswear is expected to climb 8.3% to $110.3 billion, compared with 4.2% to $156.5 billion in women's (Li, 2015). Aside from the social trend of expensive, fashion-forward formalwear in millennial-age males, various economic trends indicate how well companies in this niche market perform. Per capita disposable income and the job market are key economic indicators of consumer spending power. Society’s attitudes towards masculinity have evolved in a big way, becoming increasingly looser, less defined, and less restricted. As the US is becoming less patriarchal, the male identity is shifting to allow for something like fashion or style, once considered strictly feminine, to be adopted (Wang, No Signs of Slowing in the Global Menswear Market). 2 The men’s fashion retail industry is in a period of transition, as consumers shift focus away from department stores and onto niche retailers and online shopping sites that can better meet the changing demands of the market. A major trend in the men’s luxury fashion industry is consumers growing desire to incorporate formalwear into their day to day dress (Conti & Zargani, 2015). Luxury apparel items are perceived to hold greater value in the minds of consumers as a result of the extensive versatility a high quality formalwear item can provide both at the office and on the weekends (Kunde, 2014). Sales at department stores fell 28% from 2002-2012 meanwhile sales at clothing stores grew 45% in this same time period, highlighting fundamental changes in consumer buying preferences (Carter, 2015). Boutiques and other small retailers have been able to achieve such high growth by leveraging their agility in adapting to new fashion trends and by stocking their stores with highly sought after products targeting profitable niche markets more effectively than department stores are capable of (Hoover’s, 2015). In the United States, changing demographics show further opportunities for luxury men’s fashion retailers. The target market for these products are adult males aging from 25-44, earning above average salaries. Between 2010-2020 the population of males age 25-44 is predicted to increase 8% (U.S Census Bureau, 2015). This industry has shown positive growth as it recovers from the damaging effects of high unemployment and low levels of disposable income that resulted from the economic recession in 2008 (Carter, 2015). As the economy has recovered, increased consumer confidence and rising personal income have helped men’s luxury apparel and accessory retailers to grow demand for their products (Passport, 2015). Decreasing unemployment has given rise to additional men returning to work and needing to purchase suits and other formalwear required in a professional environment. Simultaneously, as consumer spending has risen, global fashion trends have driven desire for crafting a sophisticated wardrobe consisting of fine specialty fabrics such as tweed and wool, forging a highly profitable niche segment targeting young professionals and fashion-conscious middle age men (Lu-Lien Tan, 2015). Yummies, the modern day equivalent of the metrosexual demographic popularized in the 1990’s has recently become a commercial success, creating opportunities to target the big spenders of the millennial generation who have been proven to outspend their previous generation (Stock, 2014). This untapped market potential combined with heightened spending on clothing by males has created great opportunities for implementing Landed Gentry’s business model.
  • 10. Buyer Power: The bargaining power of small independent fashion retailers is reduced by the major manufacturers who have their own retail stores across the country. Buyer power is moderate due to the low costs of switching suppliers and the multitude of options overseas. Landed Gentry Est. 2 0 1 5 PEST Analysis Overview (see Appendix A for full analysis) Political Economic Social Technological • FTC-enforced labeling regulations • US Fair and Equal Employment Laws • Standard taxation by state • Industry has repeatedly been affected by issues such as worker’s rights and child labor laws • Per capita disposable income growing • National unemployment rate is decreasing • Growing US economy (GDP) • Consumer Confidence Index • Demand can fluctuate quickly • Millennial males more keen to luxury fashion • Growth driven by Henry (high earner, not rich yet) and Yummy (young, urban, male) • Social media is promoting adoption of new trends • Ecommerce is more popular with males • Manufacturing advances allow faster production times and speed to market Micro-Environment Baltimore is the twenty-sixth most populous city in the United States and the largest city in Maryland. At the end of 2014, it had a population of 622,104 people with many people living in residential neighborhoods throughout the city. Those who live in the city of Baltimore have a median age of 34.0 years, lower than the national average of 37.2 years. Baltimore also houses numerous institutions of higher education, both public and private. There are more than 66,000 students attending over twelve accredited institutions within the city of Baltimore. Unemployment rates have been steadily decreasing since 2010, with unemployment dropping to 7.4% at the end of 2014. Although this number is slightly above the national average of 5.5%, Baltimore has been in the process of shifting to a service based economy. The metropolitan area of Baltimore is the 7th most affluent metropolitan area in the United States. In Baltimore, Maryland, 6.6% of men purchased items in the men’s apparel and accessories industry compared to the nationwide average of 5.4% (SimplyMap). Total expenditures for men’s wear in 2014 were $223,734,875.00 while retail sales were only $95,870,694.00. This signifies that demand in Baltimore, Maryland is exceeding the total supply creating an opportunity gap for men’s wear in the area. Why Baltimore? • #3 city for college grads • Millennial population is 25% of total • #6 least-costly city to do business in • One of top ten places to launch a small business • 7th most affluent metropolitan area in the US Porter’s Five Forces Overview (see Appendix B for full analysis) Threat of New Entry: Barriers to entry are low against comparable stores due to the fact most small fashion retailers only operate in one specific location. Competitive Outlook: The level of competition in the men’s fashion industry is high and expected to increase as the economy continues to recover. Consumers have a wide variety of options, which is why the establishment of brand loyalty is crucial. Brand loyalty in males is historically stronger than in women. Threat of Substitution: The largest threat is posed by the increasing prevalence of online retailers in the fashion industry. Supplier Power: Supplier power is high in the men’s luxury fashion industry, as the most prominent brand name manufacturers are able to leverage high consumer demand for their products to reduce the discounts they offer to wholesale buyers. Supply of tweed, our primary fabric, is regulated in Scotland. 3 Figure 1: Figure 2: Figure 3: Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 11. Landed Gentry Est. 2 0 1 5 Local Market Analysis Landed Gentry is located at 916 N Charles Street in Mount Vernon, a cultural center in Baltimore. Specifically in Mount Vernon, there are 584,988 people living within five miles of the store. The highest population segment of these individuals is the 25-29 age segment making up 9.0% of this population (Loopnet, 2015). The average income for households located within a five-mile radius is $55,220. However there are 55,416 households making more than $75,000 annually (SimplyMap). There are two main races that make up the Mount Vernon neighborhood, white and African American. White inhabitants make up 55.3% while the African American inhabitants make up 33.4% of the neighborhood. Residents of this area typically have a bachelor’s degree and are young professionals (US Census Bureau). Figure 4: (Neilson, Zip- Code Lookups) Mount Vernon, Baltimore, MD Retail Sales Volume 1-mile 3-mile 5-mile 2013 Men’s Clothing Stores $7,406,671 $36,857,656 $67,971,317 Figure 5: (Neilson, Zip- Code Lookups) 4 Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections Figure 6: (Loop Net, 2015)
  • 12. Landed Gentry Est. 2 0 1 5 Local Competitor Analysis The level of competition in the men’s fashion industry is high to begin with, competing directly with small one- location stores as well as large, nationwide retailers with hundreds of locations. Specifically in the Mount Vernon area of Baltimore, MD, we identified one small-scale competitor and two national competitors. “Show me something new and different” Gian Marco Menswear is our closest competitor in proximity. They offer similar products to ours but the main difference is their employees physically travel to Europe to negotiate and partner with other companies to find clothing that is not yet sold in America. Their reviews (found in Appendix D) are not as high as expected with the main concern being a lack of good customer service. The way Landed Gentry can outperform them would be hiring the best employees to have honest opinions, while being as helpful and tending to the wellbeing of the customer. “You’re going to like the way you look” Strengths • Suit renting options • Reserve online pickup • Sizing (availability) • Strong finances • Strong national reputation Weaknesses • Appeal to older target market • Low quality customer service perception (sales) • Inventory scarcity in-store Opportunities • Comply with trends to attract younger target market • Offer business luggage/ briefcases Threats • Department stores such as Macy’s, J.C. Penny’s • Nordstrom Rack • Increasing number of online fashion retailers Men’s Wearhouse is not as close of a competitor, especially related to their negative reviews, which can be found in Appendix D. They are also not particularly close in proximity to our location. Their products compete with our higher prices, but we feel the quality of our customer service and quality items will help make us the more favorable company. Men’s Wearhouse also offers deals such as free lifetime pressing on all suits, sport coats, etc. which benefits their image by offering these services most companies do not. Strengths • Strong national reputation • High quality apparel in an upscale price range • Present in 15 countries outside of their US presence Weaknesses • Longer delivery time compared to competitors, typically 4-5 weeks • Mostly domestic production, which is more expensive Opportunities • Offer customization options (co-design) • Experiment with new retail formats • Create a broader range of price points to compete with luxury brand names Threats • Increasing number of online fashion retailers • Few standalone stores, mostly located within malls which is more unappealing to our target market than standalone stores “American Classic since 1818” Brooks Brothers is our biggest competitor. With their newly opened store in Harbor Place, the competition is very high. Pricing wise, Landed Gentry decided to market specific products priced higher or lower than Brooks Brother’s similar products. Their ratings were impressive in comparison with the rest of the competitors, and reviews are provided in Appendix D. Our competitive advantage over them will be our devotion to excellence in customer service, which is where they appear to be lacking based on customer reviews. Figure 7: 5 Figure 8: Figure 9: Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 13. This section discusses the current state of the men’s fashion industry and how Landed Gentry intends to supply consumers with sought after products in this market-driven segment of the luxury retail industry. The value proposition and methods for differentiating our business model from competitors will also be examined. Our vision and strategy for providing men with the products they need to craft their personal style will be explored through the lens of Baltimore, Maryland, the site of our flagship location. The men’s retail fashion industry is experiencing strong growth, as millennials and other fashion oriented males have increasingly placed high importance on their personal style and appearance, directly affecting their spending habits on apparel and accessory purchases in the luxury sector of the market. Millennial men are a largely underserved portion of the retail market and the sheer size of this generation gives them enormous buying power, as they make up 25% of the entire U.S population (Lockwood, 2013). This generations’ willingness to purchase high quality, fashionable clothing has slowly started to be recognized, however, the industry has been slow to react to these major changes in consumer demand, creating a void in which Landed Gentry plans to fill (Carroll, 2015). Millennials spend twice as much as their previous generation on apparel and 38% of this demographic shop for clothing more than twice a month, compared to non-millennial men in which only 10% shop for clothing at this same frequency (Barton, Koslow, Fromm & Egan, 2012). As millennials move up the ladder at work, their disposable income will rise, prompting them to increase spending on high quality formalwear such as that offered by Landed Gentry. The segment of young professionals known currently as yummies has caught the attention of HSBC, who in recent reports has recognized this segment as an emerging and profitable target market for retailers (Peterson, 2014). This generation, stretching from those just out of high school to those well into their working careers has placed high importance on professionalism and expressing their success through their image and style; their preferences to dress for the jobs they want, not necessarily the one they currently have can be seen in the global trend towards incorporating elements of formalwear into everyday dress. Landed Gentry Est. 2 0 1 5 Business Concept Market Potential 6 Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections Figure 10:
  • 14. Landed Gentry Est. 2 0 1 5 Landed Gentry aims to provide apparel and accessories to the growing population of fashion-oriented, high income adults ranging from 25-45 years old. Our flagship location at 916 N. Charles Street, positioned in the center of Downtown Baltimore, contains a large population of individuals that fit our target market and allows for additional growth opportunities as positive word of mouth spread throughout the metropolis. The current location will be redesigned and transformed into 3,850 square foot Modern-Victorian influenced space, reflecting the companies emphasis on traditional luxury. Baltimore, Maryland, the 26th most populous city in the nation has undergone a major transition out of the working- class manufacturing powerhouse it was in the early 20th century to the vibrant service-oriented economy it is now (City of Baltimore, 2015). In the Greater Baltimore area nearly 25% of the workforce is employed in science, technology, engineering and math. Individuals in STEM careers that require a bachelor’s degree earn $19,830 more than those in non-STEM careers requiring the same level of education, highlighting the cities progression towards the upscale and dynamic metropolitan area it is today (Gantz, 2013). Between 2000-2010, the Baltimore metropolitan area population increased by 130%, as exciting new restaurants, bars, shops and other small businesses drew the emerging upper class into newly developed upscale residential properties (Bernstein, 2011). “Between 2000-2010, the Baltimore metropolitan area population increased by 130%, as exciting new restaurants, bars, shops and other small businesses drew the emerging upper class into newly developed upscale residential properties” Landed Gentry, embracing the old-world elegance of wool, tweed and other specialty fabrics, desires to provide the modern gentleman with the apparel and accessories needed to construct a stylish upscale wardrobe. Embodying the luxury experience of the traditional haberdashery, our focus is on providing unparalleled service and crafting exceptional style on the forefront of men’s fashion. At the heart of our brand, our vision lies on the convergence of modern fit and comfort paired with the sophistication of time honored classics. Landed Gentry aims to create an innovative consumer-centric shopping experience in which consumers are paired with an in-store personal stylist who provides them with assistance in developing an unique blend of style, personalized to each individual, that any man can be proud of. We plan to accomplish this by combining the best of modern business technology with products designed from the finest fabrics, sourced from traditional textile mills that have been handcrafting menswear for generations. Location and Target Market 7 Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections Mission Statement: Embodying the luxury experience of the traditional haberdashery, our focus is on providing unparalleled service and crafting exceptional style on the forefront of men’s fashion. Value Proposition: Offer exceptional value through specialty fabrics that other competitors ignore such as wool and silks, and provide personal-tailored formalwear focused on desired, but underserved luxury fabrics. Figure 11: Identity and Value Proposition
  • 15. Landed Gentry Est. 2 0 1 5 8 Business Operating Model Landed Gentry will specialize in high-end men’s fashion, offering custom fitted and personalized products that place comfort and individuality at the forefront. The products that will be offered include dress shirts, suits, blazers, sport coats, sweaters and outerwear along with men’s accessories such as dress shoes, ties, pocket squares, and cufflinks. A varying product mix will be implemented, changing four times throughout the year to coincide with fall, winter, spring and summer seasons. Inventory will be purchased primarily from overseas suppliers that primarily manufacture specialty textiles and fabrics, guaranteeing high quality and consistency. Landed Gentry will offer an unique shopping experience, centered on providing high quality customer service through the use of in-store personal stylists. These stylists will assist each customer in creating outfits and combinations that match their body profile and personal appearance, guaranteeing great fit and allowing consumers to feel confident with their personal style. As formalwear becomes commonplace outside of the office, consumers feel that their purchases in this segment of retail fashion are a worthwhile investment; by increasing the versatility of formalwear, consumers are willing to spend higher amounts on our products because they know they will wear them often and thus prefer to buy a quality item that is comfortable and will last through many seasons of wear. Our business model allows the store to generate high levels of cross-selling, as current male fashion trends place emphasis on accessorizing and layering to build complex and individualized flair in each outfit. With the help of the personal assistant, consumers feel confident that they will utilize a set of accessories when paired up with matching apparel, which can be difficult to do without experience in men’s fashion. When consumers feel they can get more use out of an item, the perceived value of the merchandise increases. In-Store Display Concept Figure 12: Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 16. Landed Gentry Est. 2 0 1 5 9 Average Transaction Value To determine an accurate average transaction value, an estimation of ticket price per item and percentage weight of total sales was used. For each item in Landed Gentry’s product line, the highest and lowest priced expected were averaged out to get an estimation of an appropriate ticket price per product. These values were then weighted in terms of estimated percent of total sales. The percentages as well as expected high and low ticket prices were derived through primary research and analysis of public 10-K’s (Men’s Warehouse 10-K, 2015; PrivCo, 2015). Each weighted average were then summed to come up with the total average transaction value. The primary reason for using this technique to calculate average transaction value, rather than solely primary research, was due to the uniqueness of Landed Gentry’s business concept. For example, the three comparable stores in the area have average transaction values of 400 (Gianmarco), 500 (Brooks Brothers), and 450 (Men’s Warehouse). These values, due to Landed Gentry’s lower priced and more affordable product line, are not accurate estimations of projected average ticket prices. For a in depth breakdown of the product line and percentage weights, please look at the figure below. Demand Scenario #1: Demographics Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections The location chosen for Landed Gentry is at 916 North Charles Street, roughly an eight minute walk from Baltimore Penn Station, and is located in the heart of Baltimore, MD. There is plenty of street parking, making it very accessible for customers from a farther distance away. In addition to being close to Baltimore Penn Station, this location is within walking distance of a University of Maryland branch. Because there is plenty of parking located around this location, the parameters were set but not limited to five miles or closer when determining potential customers. sales in our segment being made by male consumers earning over $75,000 annually (MMI Reporter, 2015). Next, we divided this value by the total spending in downtown Baltimore, leading to the ratio of 19.46%, representing the ratio of people within our target market that purchased an item in our specific product offerings. We began with total spending in metropolitan Baltimore (Simplymap, 2015) and drilled down from this value by multiplying it by 43.15%, found by taking total apparel sales and breaking that value down into just the product segments we offer at Landed Gentry (IbisWorld, 2015). From there, we further reduced the value by breaking it down into sales from just our target market which we found by using an HHI index representing the percent of Figure 13: Figure 14:
  • 17. Landed Gentry Est. 2 0 1 5 10 Demand Scenario #1: We began this demand scenario by analyzing the population of males within 5 miles of our store location, reducing this value by multiplying by 30.81%, which gives us the population of males aged 25-44 within 5 miles (LoopNet, 2015). This value was then multiplied by 25.97%, giving us the population of the target market for our store. We then multiplied this value by 19.46%, which we found in earlier in demand scenario 1 by analyzing an HHI index of the luxury apparel market (MMI Reporter, 2015). After making this calculation we are left with 4,276 potential customers within 5 miles of our store. Utilizing data from The Boston Consulting Group, we were able to determine that 38% of our millennial customer base makes a purchase once per month (Barton, Koslow, Fromm & Egan, 2012). This leaves us with 68% of our customer base making only 1 purchase per season, revealed by surges in retail apparel spending occurring at the beginning of the 4 meteorological seasons, leading to 4 annual purchases by this segment of the potential customer base (Rahman, Sarker & Escobar, 2011). The figure of 4 sales per season was supplemented by additional sources examining consumer shopping trends from the U.S census (U.S Census Bureau, 2015). Demand Scenario #1: Demographics Continued By combining the number of annual purchases of both of the target market segments, we are left with 30,124 total annual purchases by consumers in our specific demographic, within 5 miles of our location. Because we will experience competition from 3 local retailers, this value is divided by 4 to represent our expected market share, including our store into the division of sales between competitors. Following this step, we conclude that 7,531 customers will make up our share of the men’s luxury menswear market in metropolitan Baltimore by year 5 of operations. Because we are open for business 313 days of the year, this value is the divided by 313 days in order to determine the amount of projected daily purchases, calculated to be 24.06 purchases per day. Figure 15: Figure 16: Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 18. Landed Gentry Est. 2 0 1 5 Demand Scenario #2 11 Lastly, in order to calculate the final customers per day for year one, the expected value for year five was reversely weighted based on projected growth trends. These growth trends were derived through research of what a typical successful start-up experiences in the first five years (Quora, 2015). The final calculated customers per day for year one, moreover, came out to 13.82. Demand Scenario #2: Comparable Stores Primary research was conducted to gather information on comparable stores in the Baltimore region. The three stores focused on were Brooks Brothers, Jos. A. Bank, and Gianmarco. All three range in sales, customers per day, and comparability to the business concept Landed Gentry will aim to implement. For example, Gianmarco represents the smaller scale “mom and pop” style store that Landed Gentry will aim to represent, while Brooks Brothers and Jos. A. Bank are more established stores. Each store provided an accurate estimation of average transaction value and customers per day. In terms of this demand scenario, only the customers per day were considered as the average transaction values were not accurate to Landed Gentry’s business concept and product line. Furthermore, Gianmarco reported roughly 14 customers per day, Jos. A. Bank roughly 13, and Brooks Brother at around 12. In order to calculate the most accurate customers per day total, each store was weighted based on there proximity to Landed Gentry, size of store, and comparable business concept. Based on this criteria, Brooks Brothers and Jos. A. Bank both had weights of 30%, while Gianmarco was given a weight of 40%. (view the figure below for a breakdown of this process) Figure 18 Figure 17: Demand Scenario #1: Demographics Continued Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 19. Landed Gentry Est. 2 0 1 5 Demand Scenario #2 12 Demand Scenario #2: Comparable Stores Continued After approximating the weighted percentage of each store, they were multiplied by the average customers per day to come up with customers per day. After all the final numbers were summed together, the total customers per day are 13.10. (view the figure below for a break down of this process) Figure 19: Demand Scenario: Conclusion Landed Gentry has determined demographics and comparable stores are both equally as accurate in determining the first years customers per day. Due to this, they both received a 50% weight when conducting the final demand conclusion. After deriving the weighted averages, the summed total of customers per day for Landed Gentry’s first year is 13.47. This number is expected to grow 20% in year 2, 16% in year 3, 10% in year 4, and then 5% steady growth in the years following (view the figure below for a break down of this process) Figure 20: Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 20. Landed Gentry Est. 2 0 1 5 Information Systems 13 Landed Gentry is a small start up business with approximately three employees working in the store at one time. Our company thrives off of excellent customer service and we wanted our point of sales system to compliment our customer service to give employees great mobility to never leave their customer which they are assisting. ShopKeep gives our employees great flexibility when helping customers because the ease of use and organization of the application. This program can be installed onto an apple device and it is ready for use within minutes. The purpose for this specific POS is designed for speed and efficiency. The stock keeper is a handy tool that comes with this system, it helps alert when an item in the inventory is running low so there should never be an issue with running out of an item. As well as alerting when there is deficit in inventory, there is a perfect line up feature that lets shop owners know what is selling best as well as what isn’t, in order to fine tune inventory in attempt at increasing sales. An iPad mini (suggested), or any apple device gives operators extra mobility during each transaction. Operators are no longer limited to a check out table any longer, now right after the customer is sure that they are interested in a product, it can be theirs. Along with all of these features the ShopKeep systems can now easily capture each customer’s name and contact info with every sale made which helps ShopKeep better grasp customer purchase patterns. Figure 21: Price: $49/month per register Discount if 4+ registers Hardware needed: • iPad Mini ($149.99) • Card Reader (Square $29.99) Optional: • Cash tray • Receipt printer The cloud based accounting system that instantly lets our company know who the money is owed to and has information on real time. This connects well with our current POS systems and what we already have in place because it give less time on follow-ups and more time devoted to our customers. Another feature in Kashoo is how they track their expenses. Kashoo allows to snap a picture of a receipt and instantly log it to Kashoo meaning no more missed expenses and an easier way to track money. The most efficient feature of Kashoo is the dashboard. It allows for viewing everything such as income, accounts receivable/payable all in one area for quick data checking. All of these features occur in real time to make the most of our customer service. With SquareSpace domain, this gives Landed Gentry the opportunity to give customers an outlook for styles that will fit their taste and excite them prior to arrival to our store. SquareSpace allows for electronic purchasing but at this time we have decided to hold off until further take off of our sales. The cost of SquareSpace varies from what kind of subscription the company is looking for. For our purposes, the package Landed Gentry would purchase will give us the ability to sell unlimited products as a business and have our own domain (see Appendix for our current operating web domain). This doesn’t require any hardware besides personal computers to update the inventory items. Price: $12.95/month Price: $26.00/month Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 21. Landed Gentry Est. 2 0 1 5 Marketing Strategy 4 P’s Product: Landed Gentry will offer a variety of products that include apparel, footwear, accessories, and ties. Landed Gentry aims to provide unparalleled service and quality luxury products to all men in search of crafting their own style. All products will be at the forefront of the fashion industry and will be properly fitted to ensure the consumer the proper style. Specialty fabrics such as silk and wool will be offered year round as these are desired but relatively underserved by competitors. Men’s designer clothing will be the main focus of the company. It will offer a wide array of different colors, materials, and styles of items at the forefront of the industry. All clothing will be fitted by a knowledgeable salesperson and tailored to fit the individual needs of the consumer. The shop will also offer an array of footwear that will offer many different brands to compliment the available clothing within the store. All of these goods will have accessories available in order to personalize the unique style of each customer. Place: Consumers will view Landed Gentry as a high- end luxury retailer. They will look to purchase the latest fashion trends from knowledgeable employees. Landed Gentry provides exceptional customer service and specialty fabrics that competitors do not offer. Building customer loyalty will provide the company with a high rate of returning customers. The products will be sold at a premium price, but due to the luxury products and customer service consumers will be willing to pay the increased price. Price: The high quality products and customer service offered within the store hold a significant value, which is why consumers will pay a premium price. Boosted by growing disposable income, more consumers have the available funds to make these purchases. While markups on clothing vary greatly depending on the product, Landed Gentry will be competitive with other luxury brands in terms of price. Competitors providing similar products do not offer the same type of service that is provided, which is why prices will be slightly increased. Promotion: Our integrated marketing strategy will be tailored to our target market segment. It will encompass a website which will start out showcasing our products and delivering company information such as location, hours of operation, and what products we are currently selling. Once we have undergone our first year of operation, we plan to add ecommerce as the focus of our website. During the first year we will run billboard advertisements and advertise in the Baltimore Sun newspaper. Lastly, we will advertise via social media, specifically on Facebook initially, and expanding into Instagram, Twitter, and creating a YouTube channel. Website 14 We will have a website housed on Squarespace that will cost us $24/month. This will include store details such as location, our contact information, and hours of operation, our company history, and a preview of our featured products, sizing, and price points. We eventually intend to use this site for ecommerce, but will adopt this feature after Year 1 of business due to the many variable costs that come with allowing online sales. A screenshot of our website is visible in Appendix G. Development of New Products and Services Being first to the market with new products is an important role in the success of the company. The shop will purchase new products from brand manufacturers as soon as they reach the market. Landed Gentry aims to develop long-term relationships with customers in order to secure brand loyalty. By providing impeccable customer service, potential buyers will recognize the excellent service they receive and return to the store for future purchases. The store will also create a customer loyalty card program in order to build brand loyalty. After purchasing a product, a customer can swipe their customer loyalty card and receive discounts depending on their purchases. Landed Gentry will utilize a CRM system in order to track customers’ purchases and offer promotions targeted toward specific individuals in order to tailor the deals to their buying habits. This will also allow the company to better track and maintain the right amount of inventory. Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 22. Landed Gentry Est. 2 0 1 5 Social Media Marketing By using targeted ads on Facebook, the company can help consumers who have recently been searching for luxury products discover the company. With a budget of $20 per day, yearly boosted Facebook posts will cost a total of $7300. Landed Gentry can choose what type of users to target and add relevant advertisements to their newsfeed (Facebook 2015). A key part of our integrated marketing plan will include a strong presence on social media platforms. As a small business, it is important to utilize cost-effective marketing techniques. Social media is not only relatively low-cost, but also one of the best new ways a business can build its brand awareness with the increasing use of mobile devices. To take advantage of this, Landed Gentry plans to utilize several key forms of social media that will help effectively promote our brand and guide people to our website (seen in Appendix I). We will begin with targeted advertisements on Facebook prior to our grand opening, then implement our own Instagram, Twitter, and YouTube accounts. Screenshots of all social media accounts, excluding YouTube, can be found in Appendix H. Figure 22 below indicates the percentage of minutes spent on each major social media platform based on a study by comScore Inc., broken up by age brackets. This provides justification as to why the majority of our social media marketing budget will be invested in targeted Facebook ads. Landed Gentry plans to hire an intern each year from one of the surrounding twelve prestigious universities in the surrounding Baltimore area. This will allow us to cut costs, and build a reputable name with the universities. Facebook: Targeted Advertisements 15 Figure 22: (The Rise of Brands on Instagram, 2014) Instagram Account The purpose of this account is to harness the popularity of luxury apparel brands on Instagram. This can be used to conduct a simple form ongoing of competitive benchmarking, through number of followers and likes in comparison with similar brands. According to the study from comScore Inc., Instagram has seen powerful growth within the last two years, and shows no signs of slowing in the near future. YouTube Promotional Videos We plan to create a YouTube Channel that will feature weekly webcasts on current fashion trends and how-to’s in regards to dressing for certain events. This idea stems from a popular existing YouTube Channel, GQ. We will also include short clips that showcase our current products and store layout. This can be seen in Appendix G. Twitter Account Our Twitter account with give us the ability to interact with our customers and receive instant feedback on customer perceptions and issues that may arise. This will allow us to quickly problem-solve and maintain long-term customer relationships. We will primarily use this to alert our customers on new products and deals. Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 23. Landed Gentry Est. 2 0 1 5 Strategies to Capture Local Market Advertising within the local community is at the utmost importance for Landed Gentry. By utilizing a variety of channels in the local area, the company aims to build a brand in connection with the city. Billboards and Transportation Systems Advertising within the local community is at the utmost importance for Landed Gentry. By utilizing a variety of channels in the local area, the company aims to build a brand in connection with the city. Baltimore has a popular public transportation system that is utilized by many young professionals. The company will advertise on billboards and on the railway systems within the city. The company will advertise on an available billboard located on I-83 travelling into the city. Nine months of advertising on this billboard will cost the company $22,500. The billboard will be up for two months before the grand opening and seven months after. The daily circulation of the billboard is listed at 73,412 people per day. An advertisement regarding our grand opening is discussed on the following page, and a larger version of it is in Appendix I. Fliers: Newspaper Advertisements Landed Gentry will also advertise in the Baltimore Sun. An ad in the newspaper costs $48 per day, meaning three months of advertising will cost the company $4320 dollars. The cost of advertising on the newspapers’ website is included in this cost (Baltimore Sun 2015). Again, the advertisement on the following page and Appendix I will also be used in the Baltimore Sun prior to our grand opening. Initial Marketing Budget Form of Advertising Year 1 Cost Facebook Targeted Ads $7,300.00 Billboards $22,500.00 Newspaper: Baltimore Sun $4,320.00 Fliers $2,000.00 Total $36,120.00 Figure 23: 16 Running print advertisements before opening is also vital to the company’s success. Landed Gentry will also spend $2000 dollars on creating fliers to distribute throughout the community. These advertisements will be targeted to the many universities around Baltimore in order to appeal to the young professionals who are fashion conscience or are in need of formal wear to enter the professional world. A visual representation of this is featured on the following page as well as in Appendix I. Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections
  • 24. Landed Gentry Est. 2 0 1 5 Landed Gentry Grand Opening Promotional Flyer QR Code Utilizing smartphone capabilities, the scanning of our QR code (by downloading any QR code reader-app, most of which are free) will direct potential customers to our website. This simplifies the process of locating our website, and appeals to tech-savvy customers. Figure 24: This flyer advertises our grand-opening event, aimed to generate excitement within our target market. We plan to use this image on transportation stations in the surrounding area, along with a print version featured in the Baltimore Sun. The launch time will take place two weeks prior to the grand opening, in which we will also have the website up and running as well. We will also print roughly 200, 7.5 x 10” page flyers to spread around the area at local businesses and at local residences. A larger version of this is visible in Appendix I. Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections 17
  • 25. Landed Gentry Est. 2 0 1 5 18 Financials Landed Gentry’s capital budgeting analysis was conducted using the proposed capital structure of 70% equity and 30% debt. The typical required cost of capital for start-up companies is 25-35% due to their volatility. Subsequently, the WACC used for this investment opportunity was calculated to be 25.99%. This number represents the discount rate used in analyzing the profitability of Landed Gentry. The net present value, as a result, came out to $36,141. Based on this projected outcome, the project is a go as the net present value is above zero. To better put these numbers into perspective, the internal rate of return for this investment is 28.27%, which is higher than the required WACC. According to both figure 25 and 26, ROE and ROA will experience conventional growth peaking for both in year five. Both these ratios are important for investors who want to see that Landed Gentry is effectively producing revenue from it’s assets and equity. Based on Landed Gentry’s IRR, NPV, and payback period it can be determined that this project would be a successful investment. (For further details on financial statements, cash flow projections, and amortization schedules refer to appendix E pages 27-35) Figure 26: Figure 27: Figure 28: Figure 25: 0.00 5.00 10.00 15.00 20.00 25.00 30.00 1 2 3 4 5 Percentage Year Projected 5 Year ROE & ROA for Landed Gentry ROE ROA Industry Analysis Business Concept Demand Forecast Information Systems Marketing Strategy Financial Projections years$
  • 26. Landed Gentry Est. 2 0 1 5 Conclusion 19 Landed Gentry Figure 29: After conducting extensive research on the apparel and footwear industry, we chose to open a men’s formalwear store located in Baltimore, Maryland. An opportunity gap for the demand of suits in Baltimore lead us to this decision along with an increasing demand for men’s formal wear in the industry. The increasing population as well as changing fashion trends will help Landed Gentry be a successful business. The menswear industry is a market that is continues to grow at an increasing rate. More fashion oriented men in combination with a larger disposable income in the Baltimore area allow for a market that will create an attractive market. With over 25% of the workforce employed in the STEM fields as well as a 130% growth in population in the downtown area will create an ideal market. An integrated marketing plan that utilizes a multi-channel approach will help build a recognizable brand name in the Baltimore area. By using traditional media in combination with digital media, the brand will reach consumers located within our target market. Connecting with customers through social media platforms such as Twitter, Instagram, and Facebook is also essential to spreading awareness. We conducted two demand scenarios based off of demographics and comparable data in order to determine an estimated amount of customers per day. These demand scenarios are based off of comparable data of other stores operating of similar size and information based off of demographic information. If we were to open Landed Gentry today, we determined the average customers per day to be approximately 13.47. This number was used to determine financial estimates throughout the report. Based off of the demand scenarios we estimated the NPV to be $36,141, the IRR to be 28.27%, and the WACC to be 25.99%. Based off of our financial estimates and future cash flow estimates, we have determined this to be a feasible business opportunity. Landed Gentry would see continued growth throughout the next five years along with sustained success. We concluded that the NPV will be positive and will have an IRR that is greater than the WACC.
  • 27. Landed Gentry Est. 2 0 1 5 References 20 Baltimore City QuickFacts from the US Census Bureau. (2015, October 14). Retrieved from http://quickfacts.census.gov/qfd/states/24/24510.html?cssp=SERP Barton, C., Koslow, L., Fromm, J., & Egan, C. (2012, November). Millennial Passions: Food, Fashion, and Friends. Boston Consulting Group Inc. Retrieved from https://www.bcgperspectives.com/content/articles/consumer_insight_consumer_p roducts_millenial_passions/ Bernstein, R. (2011, May). Families increasing in downtown Baltimore. The Daily Record. Retrieved from http://thedailyrecord.com/2011/05/17/families-increasing-in-downtown-baltimore/. Billboards for Rent in 21201 (Baltimore, MD). Retrieved October 24, 2015, from http://www.outdoorbillboard.com/billboards/573936-maryland-billboard-for-rent-in- baltimore-md Carroll, D. (2015). The Millennial Manscape. Vision Monday, 29(9), 28- 34.Retreived from Business Source Complete: http://web.a.ebscohost.com.proxy.library.ohiou.edu/ehost/pdfviewer/pdfviewer?vid =9&sid=12e5760c-231e-4194-895c- 0e4287f4334c%40sessionmgr4003&hid=4109 Carter. B. (2015, August). Men’s Clothing Stores in the US. Coat and tie: As consumers regain purchasing power, spending on men's apparel will grow. Retrieved from IBISWorld. Carter, B. (2015, September). Department Stores in the US: Stored away: Continued retail outlet growth is forecast to aid industry declines. Retrieved from IBISWorld. City of Baltimore. (2015). About Baltimore: Baltimore, a bustling city built on tradition and civic pride, is an American success story. Retrieved from http://baltimore.org/info/about-baltimore. City Fleet (n.d.). Retrieved from http://www.cityfeet.com/cont/ForLease/LN19276255/916-N-Charles-Street- Baltimore-MD-21201
  • 28. Landed Gentry Est. 2 0 1 5 References 21 Collier, Mack. (2015). How Much Does Social Media Marketing Cost. Retrieved from http://www.contentfac.com/how-much-does-social-media- marketing-cost/ Collier, Mack (2012). How Much Does Social Media Cost Companies in 2012. Retrieved from: http://mackcollier.com/cost-of-social-media-in-2012/ Comptroller of Maryland (2015). Spotlight on Maryland. Local Income Tax Rates. Retrieved from: http://taxes.marylandtaxes.com/Individual_Taxes/Individual_Tax_Types/Inc ome_Tax/Tax_Information/Tax_Rates/Local_and_County_Tax_Rates.shtml Conti, S. & Zargani, L. (2015, June). The Rise of Luxury Separates. Women’s Wear Daily, 209(92). Retrieved from Business Source Complete. Gantz, S. (2013, June). STEM jobs account for 23% of Baltimore-area workforce, Brookings says. Baltimore Business Journal. Retrieved from http://www.bizjournals.com/baltimore/blog/2013/06/stem-jobs-account-for- 23-of.html. Hoover’s. (2015). Clothing Stores. Retrieved from http://subscriber.hoovers.com.proxy.library.ohiou.edu/H/industry360/descript ion.html?industryId=1519 How Much Do Facebook Ads Cost? (2015). Retrieved from https://www.facebook.com/business/learn/how-much-facebook-ads-cost/ Kashoo (2015). All The Accounting Tolls You Need, None You Don’t. Retrieved from https://www.kashoo.com/features Kunde, A. (2014, June). Big Spenders and Millennial Hipsters Rekindle Dapper Dress Codes in Menswear. Retrieved from Passport. Li, S. (2015). Millennial guys keen on style are reshaping the fashion trade. Los Angeles Times. Retrieved from: http://www.latimes.com/business/la-fi-menswear-boom-20150315-story.html
  • 29. 29 Landed Gentry Est. 2 0 1 5 References 22 Lockwood, L. (2013, October). Study: Millennials' Spending Power Underestimated By Retail Industry. WWD: Women's Wear Daily, 206(85), 7-1. Retrieved from Business Source Complete. LoopNet. (2015). Demographics for 916 N. Charles Street, Baltimore, MD 21201. Retrieved from http://www.loopnet.com/xNet/MainSite/Listing/Profile/ListingDemographics. aspx?LID=17946926&PgCxtGuid=bcd6e12e-c934-4c37-a780- c65b5d4147c5&PgCxtFLKey=&PgCxtCurFLKey=ProfileSE&PgCxtDir=Dow n. LU-LIEN TAN, C. (2015, September). Tweed, a Traditional Look with a Modern Feel. The Wall Street Journal. Retrieved from http://www.wsj.com/articles/tweed-a-traditional-look-with-a-modern-feel- 1443625797 Lyfe Marketing (2015). The Cost of Social Media Marketing. Retrieved from https://www.lyfemarketing.com/ MRI Reporter. (2015). Men’s Clothing: Big Ticket Items. Spring 2014 Product Apparel/Accessories. Retrieved from Mediamark Reporter at http://ureporter.mriplusonline.com.proxy.library.ohiou.edu/selectdemo.asp. O’Rourke, Patrick. (2003). Average Sales per Foot. Retrieved from: http://web.mit.edu/course/4/4.293/!Phoenix/Research/BizStats/BizStats%20 -%20Retail%20Sales%20per%20Square%20Foot.pdf Passport. (2015, May). Category Briefing: Menswear in the US. Retrieved from http://www.portal.euromonitor.com.proxy.library.ohiou.edu/portal/analysis/ta b. Per Capita Disposable Income. (2015). IBIS World. Retrieved from: https://www.ibisworld.com/gosample.aspx?cid=1&rtid=4 Rahman, M., Sarker, B. & Escobar, L. (2011, June). Peak demand forecasting for a seasonal product using Bayesian approach. Journal of the Operational Research Society, 62(6), 1019-1028. doi:10.1057/jors.2010.58. Retrieved from Business Source Complete.
  • 30. 3030 Landed Gentry Est. 2 0 1 5 References 23 Rankin, T. (2014). The Rise of Fashion E-Commerce and Man’s Escape from the Mall. Retrieved from: http://startupnorth.ca/2014/03/19/the-rise-of-fashion-e-commerce-and-mans- escape-from-the-mall/ Real Estate - ServicesBaltimore Sun. (2015). Retrievedfrom http://placeanad.baltimoresun.com/real-estate-services ShopKeep (2015). What Do You Need In A Point of Sale? Retrieved from http://www.shopkeep.com/ipad-pos SquareSpace (2015). Build It Beautiful. Retrieved from http://www.squarespace.com/tour/overview/ Sussman, A. (2015) U.S. Consumer Confidence Index Falls. The Wall Street Journal. Retrieved from: http://www.wsj.com/articles/u-s-consumer-confidence-index-falls-1445955164 Tax Resource 2015. (2015). Maryland Corporate Income Tax 2015. Retrieved from: http://www.tax-rates.org/corporatetax.php?state=Maryland U.S. Bureau of Labor Statistics. (November 2015). Retrieved from: http://data.bls.gov/timeseries/LNS14000000 U.S Census Bureau. (2015, September). Times Series Data: Monthly Retail Sales & Seasonal Factors 1992 – Present. Retrieved from https://www.census.gov/retail/marts/www/adv44800.txt. U.S Census Bureau. (2015, March). Projections of the Size and Composition of the U.S. Population: 2014 to 2060. Retrieved from https://www.census.gov/content/dam/Census/library/publications/2015/demo/p25- 1143.pdf Wang, L. (2014). No signs of slowing in the global menswear market. Business of Fashion. Retrieved from: http://www.businessoffashion.com/articles/intelligence/signs-slowing-global- menswear-market WERQ Advertising Costs. (2015). Retrieved October 24, 2015, from http://www.gaebler.com/WERQ-FM-MD-Radio-Advertising-Costs20170/
  • 31. Landed Gentry Est. 2 0 1 5 Appendix A • U.S. is politically stable • FTC-enforced labeling regulation to be present on clothing when end user obtains product. Label to contain: Fiber Content, Country of Origin, Manufacturer Identity, and Care Instructions • Standard taxation by state • Importing wholesale goods from other countries will encompass differential in regulations such as taxation, trade tariffs, and exchange rates • Employees subject to US Fair and Equal Employment Laws • Per capita disposable income is projected to grow: currently $38,042, to rise 2.5% to $42,981 in 2020 (Per Capita Disposable Income, IBIS World). • National unemployment rate currently 5.1%, dropped below 6% in 2014 for the first time since 2008 recession. (US Bureau of Labor Statistics) • Growing US economy- GDP currently at $16.77 trillion (World Bank, 2015) • World price of raw material- Harris Tweed • U.S. Consumer Confidence Index has fallen to 97.6 as of October 2015, from 103.8 in January 2014- indicating consumer anticipations of the economy not drastically improving in the near future (WSJ, 2015) • Millennial males (23 to 35 years old) are keen to luxury fashion much more than their elders (non- millennials), inspired by well-dressed male celebrities and the entertainment industry • Growth driven by the demographics: Henry (high earner, not rich yet), and Yummy (young, urban male) • Trends in the above archetypes: the modern gent (mixes suits with patterns and textures), the urban dapper dude (wears expensive street wear such as leather sweatpants), the upscale casual guy (goes for high-quality, high-cost basics) and the lumbersexual (a twist on the term "metrosexual" referring to guys in plaid shirts with well-groomed beards) (Li, 2015). • Millennial male consumers prefer stand-alone, male-only shops, as opposed to having to weed through female sections to find their own (Li, 2015). • Increasing prevalence of social media is promoting the adoption of new trends and brands • New innovations in production equipment combined with the sacristy of certain materials such as leather put emphasis on faux/substitute products • Men are increasingly buying fashionable and trendy clothing online making ecommerce a necessity for success • A research survey in 2013 indicated, of men aged 18-34, 30% use shopping apps on their phone and 24% typically shop for and buy items on their smartphones. In the age of the digital urban lifestyle, convenience wins (Rankin, 2014). Political Economic Technological Social 24
  • 32. Landed Gentry Est. 2 0 1 5 Appendix B Threat of New Entry Barriers to new entry are low, many small fashion retailers or boutiques only have one location and the main cost of opening up a new retailer is primarily the initial leasing costs as well as remodeling expenses and the initial stocking of apparel and accessories. New entrants are finding this segment of the fashion industry to be increasingly desirable, as the economy rebounds from the financial crisis in 2008. In the U.S, decreasing unemployment paired with rising per capita disposable income has led to improved market conditions in this industry. Competitive Outlook The level of competition in this industry is high and is expected to increase as the economy continues to recover. Consumers have a wide variety of options to select from when purchasing apparel, fashion accessories and footwear which leads to high competition from other small retailers as well as from department stores, chain clothing stores and online retailers. A major competitive factor is brand awareness which drives consumers to purchase from brands that they are familiar with, benefitting established companies with a loyal customer base. Threat of Substitution The increasing presence of online retailers in the fashion industry has caused the threat of substitution to rise. Younger tech savvy consumers tend to be more likely to shop online than older generations, further driving the rise in competition within the online clothing and accessory market. Online shoppers are easily able to compare products and prices across the industry without having to stop by any brick and mortar locations, forcing retailers to shrink profit margins to retain market share. Threat of substitution from online retailers is expected to grow as a result of technological advances in mobile e-commerce platforms. Buyer Power Buyer power is low in the luxury men’s apparel segment of this industry. This is because the major luxury clothing manufacturers often have their own retail stores to sell their branded products, reducing the bargaining power of small independent fashion retailers. Buyer power remains moderate due to the low switching costs involved in changing suppliers and the vast overseas opportunities to fill a retailers order for high quality products. Supplier Power Supplier power is high in the men’s luxury fashion industry, as the most prominent brand name manufacturers are able to leverage high consumer demand for their products to reduce the discounts they offer to wholesale buyers. The supply of tweed fabric is regulated in Scotland, where the Harris Tweed Company has their fabric protected by law from competition in the Harris Tweed Act of 1993. This law outlines the steps and manufacturing processes that are required for the textile to be listed as a tweed fabric, increasing supplier power in this segment. 25
  • 33. Landed Gentry Est. 2 0 1 5 Appendix C (Due to our downtown location, it is important to note we offer parking) 26
  • 34. Landed Gentry Est. 2 0 1 5 Appendix D Customer Reviews for Local Competition 27
  • 35. Landed Gentry Est. 2 0 1 5 Appendix E Income Statement Financial Statements Income Statement 28
  • 36. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Balance Sheet 29
  • 37. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Capital Budgeting Analysis 30
  • 38. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Five Year Quarterly Cash Flows Financial Key/Assumptions 31
  • 39. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Landed Gentry Financial Ratios 32
  • 40. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Loan Amortization 33
  • 41. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Depreciation Breakdown Sewing Machine, Mannequins, Mirrors Furnishing iPads, initial bought in start-up costs, the second group bought after year four. Projected Cash Flows Per Month on a 5-Year Timeline 34 Loan Breakdown
  • 42. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements 35
  • 43. Landed Gentry Est. 2 0 1 5 Appendix E Continued Financial Statements Common Size Income Statement 36
  • 44. Landed Gentry Est. 2 0 1 5 Appendix F Cost Structure Salaries Product Materials Marketing Key Partners Harris Tweed Other Suppliers: Key Activities Assisting customers with exceptional customer service Value Proposition • Unparalleled service compared to competitors • Crafting exceptional style with the latest fashion trends • Luxury products not available at competitors’ locations Customer Relationships High focus on building customer loyalty through exceptional customer service Customer Segment Highly Educated Men age 25-45 Salary 75,000+ Urban client base (Flagship location in a city) Fashion oriented, GQ style Key Resources Specialty fabrics not available at other stores Channels • Billboards • Radio Ads • Social Media: Twitter, Facebook, Instagram Revenue Streams Product Sales Alteration Services Business Canvas Model- Landed Gentry 37
  • 45. Landed Gentry Est. 2 0 1 5 Appendix G Website Homepage: www.LandedGentry.squarespace.com YouTube Channel: 38
  • 46. Landed Gentry Est. 2 0 1 5 Appendix H Facebook Targeted Advertisement: Social Media Accounts Instagram Account: Twitter Account: 39
  • 47. Landed Gentry Est. 2 0 1 5 Grand Opening Promotional Flyer: Landed Gentry Est. 2 0 1 5 Appendix I 40
  • 48. Landed Gentry Est. 2 0 1 5 Landed Gentry Est. 2 0 1 5 Appendix J 41
  • 49. Landed Gentry Est. 2 0 1 5 Est. 2 0 1 5 Appendix K Target Customer Profile: Samuel Winchester Samuel is a 28 year old metrosexual male living in Mt Vernon, a neighborhood located in the heart of Baltimore. Samuel is a couple of years into his first fulltime job and he’s noticed his tweed jacket is looking a bit dingy. Samuel is in the market for a new sport coat to not only wear to work, but to have the versatility to wear the same jacket around the town when out with his peers. 42
  • 50. 50 Landed Gentry Est. 2 0 1 5 0.00 10,000.00 20,000.00 30,000.00 40,000.00 Sales Per Representative Sales Rep 1 Sales Rep 2 Sales Rep 3 When managers open up the dashboard they are greeted with data to help them figure out various strategies for the floorplan, how to tailor customer service, and understanding sales trends. The dashboard also assists in analyzing day to day company performance. When discussing the sales per representatives, the amount of revenue each representative earns for the month is expressed and is taken into account with each customer that walks through the door. Customers per day lets each representative come in for their shift with an expectation of how many customers they will serve that day. The top 5 items lets Landed Gentry managers know about what styles are selling more than others, in turn managers are able to take that information and place each product in a strategically located position throughout the store to encourage more sales and convenience to customers. - 5.00 10.00 15.00 20.00 25.00 1 2 3 4 5 Customers Per Day - 1,000 2,000 3,000 4,000 5,000 1 2 3 4 5 Sales Per Day Dashboard of KPI’s: Appendix K 43