1. →→ We will only undertake a task if it is safe, in accordance with procedures and we have been trained and authorized to do it.
→→ We will ask about hazards, risks and task changes before starting a task.
→→ We will always comply with rules, standards and procedures; and never take short-cuts.
→→ We will always stay alert and continually assess risks.
→→ We will act immediately when we see at-risk behavior or conditions.
→→ We will stop the job immediately and seek help if we are in doubt or feel a situation is unsafe.
→→ We will always consider the safety of others and not put them at risk.
By the time you read this, everyone in the USA will have completed the classroom training on Golden Rule 1. We asked a few of the employees across the
country what they thought Golden Rule No. 1 meant for them.
Transport Newsletter
Insight Special - July 2015
Golden Rule 1- Personal Ownership for Safety
Ali Azan
City of Industry Driver
“I will take personal
ownership and
accountability for all
of my actions and
behavior.”
Jaime Reyes
City of Industry Driver
“It is a responsibility of
all people who work for
Linde. Safety is very
important and must be
considered 24/7.”
Kurt Komatsubara
Transport Manager,
Sacramento
“If everyone used
Golden Rule #1, we
would not need the
other seven.”
Scott Wells, Rock River Driver
"Personal ownership means to me that
whenever I am engaged in any activity
concerning my job or driving, I am responsible
for everything I do. Accountability means doing
what is right and needs to be done, even if I
am not directly responsible for it.”
Lou Niebla, Fleet Trainer
shown here leading a class
at City of Industry, had this
to say, “Taking ownership
for safety; not blaming
others for incidents or the
traffic for your actions.”
L to R: Rowel Castillones,
Lou Niebla, Manuel
Espinola, Fabian Sanchez,
Frank Pelayo, Jaime
Reyes, Ali Azan, Ralph
Hernandez
Bobby Campbell, Torrance Driver,
says, "Personal ownership means
doing the right thing when no one
is looking. We take that seriously
here in Torrance, and everyone
helps each other.”
Jorge Martinez, Torrance Driver,
says "Personal ownership means
taking the time to be safe all the time. Not taking short cuts.”
Ramon Munoz, Torrance Driver, says "Personal ownership means caring
for the people, customers, and equipment around you all the time. This is
what we do in Torrance.”
Patrick Lee, Area Transport Manager Torrance, says "Personal ownership
is not only what we do, but also what we do not do. We make decisions all
day that affect the lives of those around us, and we have a responsibility
to our families, Linde, and our community to ensure we make the safest
decisions. In Torrance, we are committed to taking action toward resolving
the safety challenges and barriers we face as a Linde team.”
Mark McComb, Rock River Driver
"It means that every day I will arrive at work
or life with the intent to do the best and to be
professional, caring, and concerned, not only
for myself but for others around me.”
Kevin A. Ellis, Shop
Foreman at Pekin
While at work I try
and maintain a safe
work environment.
When outside
vendors show
up to do work here at the plant, I make
every attempt to have the vendor adhere
to LINDE's SAFE WORK PRACTICES and if
they are NOT complying, I will and have
confronted them about what they are
not complying with and most make every
attempt to comply. However, there have
been some vendors that did NOT want to
comply and they were told to leave the
premises if they could not or would not
comply. While at home I continue to try
and stay safe by using hearing protection or
goggles while doing yard work or whatever
that may pose a threat to my well-being.”
L to R: Bobby Campbell, Jorge Martinez,
Ramon Munoz and Patrick Lee
3. An intense weeklong meeting of the Region Americas Deliver
team ended with a commitment to excellence. The team
focused on three vital issues: Collaboration, Commitment and
Challenge –
1. Collaboration across the organization; sharing and
clarifying who, what and how things should be done.
2. Commitment from each individual to lead employees
towards the Transport Vision and Mission.
3. Challenging individuals and the organization to ensure
we all perform to the best of our ability and that the next
steps are faithfully followed.
“This was a customer-focused operations meeting with
much emphasis around safety and performance,” said Byung
Kim, Head of Transport Operations CSCM. “This week was
invaluable in building a cohesive team and I have confidence
this team can take our organization to the next level and set
the industry standard.”
Key discussions focused on Golden Rule #1 (Personal
Ownership for Safety) and how each of us can challenge
ourselves and the organization to truly believe that ZERO
incidents are possible. With an organization as large as
Linde and with the numbers of drivers and lone workers we
employ, it’s hard to fathom ZERO as a reality. John Frinzi,
Regional Transport Manager – East, helped us break down
the enormity of our goal. “What if we challenged ourselves
to be safe for the next minute, hour, day, week … does that
sound attainable?” Many nodded their heads yes because
any goal broken down into smaller segments is easier to
reach.
It’s up to each person to keep themselves and their
co-workers safe. It’s up to Linde’s leaders to create a culture
to make safety more manageable and believable and to
keep the momentum towards the truly achievable ZERO.
Mark Motter, Head of Deliver – Region Americas, closed with
this comment, “To achieve operational excellence not only
takes this team’s strong leadership and commitment, but
also for the supervisors, managers and drivers to choose
that it is possible.”
RAS Deliver Team Meeting
02 Insight Special - July 2015
(Left to Right) Monique Armstead, Dan Rafferty, Victor Kamantauskas, Kyle Kuntzman, Mitch Young,
Bindiya Sullivan, Cheng Choo, Shawn McCormick, Joe Morales, Bruce Berthold, Jeffrey Baba, Dan
Moist, Mark Motter, Priscila Fogaca, Jeffrey Pugatch, Alisson Fernando Segala, Ralph Howe, John
Frinzi, Joel Kamp, Thomas Love, Byung Kim, Andrew Smith
4. CALIFORNIA
NEVADA
UTAH
IDAHO
OREGON
WASHINGTON
ARIZONA
COLORAD0
WYOMING
NEW MEXICO
British Columbia
03 Insight Special - April 2015
We have a lot of new faces for you this month as we round out the last of the planners! We are
introducing you to not only the west region, but also to our gas hydrogen and helium planners.
Additionally, we have the floating planners, which we refer to as “floaters.” The west region has
its work cut out since it is farther away from all other regions when it needs support or additional
resources. Luckily, these planners are skilled to schedule the region through any challenge, from
LA traffic to berry season!
Meet Your West Region, GH2, GHE, and
Floating Planning Teams!
Cortez, CO
Richmond, CA
Torrance, CA
City of Industry, CA
Sacramento, CA
The Rockies
Trail, BC
Vancouver, WA
GH2 and GHE –
All Locations
Ali and John handle all of your CO2 needs for California. They also
branch out to the Colorado area. Ali recently moved to the desk from
coverage while John joined us two years ago from Penn State. Together
the two take on a handful of high usage, erratic customers that keep
their days interesting.
Chris is a resident planner in this region as he has been scheduling City
and Sacramento for a few years and is partnered with new planner
Alex. They schedule the ASU customers in California, heavy in the
aerospace and food freezing industries.
Both planners are new to this region. Gene has been with Linde for
many years while Elliott just joined us this spring. These planners have
to be flexible with their dispatch as Vancouver supplies Intel, one of our
biggest customers. Berry season is also a factor on this desk as summer
demand increases significantly.
Jodi and Sandy handle the countries’ GH2 and GHE planning, consisting
of over 12 locations combined! They schedule all tube trailer customers,
from modulars and jumbos to importing product from overseas; they
know the ins and outs of the tube trailer business.
The floating team, headed by Barb, consists of senior planners that are able to schedule any desk in the country. They help cover the center when
other planners are on vacation or at location visits. Every day is a “Monday” for them as they often change desks daily depending on where the need
is. Floaters also sit with new planners and assist as they learn.
Ali Korona John Schwartz
Chris Kennedy Alex Frantz
Elliot Cohen Gene DeStefanis
Sandy Kunsman Jody Frick
Mark CarvalhoJarod RhinehartBarbara Kanusky Bill FibickMarc Brunetti
Floaters – All Locations
