SlideShare a Scribd company logo
1 of 17
MAJOR BENEFITS
OF SOCIAL MEDIA
FOR BUSINESS
Alexandra
Goldberg
Evolving communication channels in the 21st century
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
As more and more people flock to social media,
businesses that get on board enjoy big benefits in
four main areas
#1: CUSTOMER ANALYTICS
Location
Analytics provide invaluable information about your followers.
Engagement
behavior
Age
Interest
Language
Gender
20+
This information lets you:
REFINE
social media content
IMPROVE
customer relationships
INCREASE
rate of engagement
Ideal channels for
customer connection
and care
Inquiries
Issues
Feedback
Complaint
Compliment
Suggestions
#2: CUSTOMER SERVICE
#3: MARKETING
Top benefits of social media marketing in 2014
Source: Social Media Examiner
50%
51%
58%
61%
66%
71%
72%
80%
92%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Improved sales
Reduced marketing expenses
Grown business partnerships
Improved search rankings
Generated leads
Provided marketplace insight
Developed loyal fans
Increased traffic
Increased exposure
Most important social platforms
for marketers
Source: Social Media Examiner 2013, 2014
49
16
12 14
4 2 3
54
17
12
8
2 3 4
0
25
50
75
100
Percentageofmarketers 2013
2014
Others
#4: INFORMATION DISSEMINATION
Job vacancies
#4: INFORMATION DISSEMINATION
Products and services
News
Events
Articles
Stories
Quotes
Quantity of information
people share on social media
500 million tweets are sent every day
Sources: KissMetrics | Twitter | YouTube | Instagram
300 hours of video are uploaded to YouTube
every minute
More than 30 billion pieces of content are shared
on Facebook each month
Top Things to Know About Multilingual SEO and Major Benefits of using social media
INTERNET STRATEGIES
Alexandra Goldberg13 I
Top Things to Know About Multilingual SEO
INTERNET STRATEGIES
Alexandra Goldberg14 I
Keyword Research
for Multilingual SEO
Blog and News
Posts
Do Not Use an
Online Translation
Tool
Video Content Too
Local Domains or
Subdirectories -
important for GEO
targeting
Difference between domain and subdirectory – a domain
INTERNET STRATEGIES
PRESENTER NAMECOMPANY NAME15 I
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
BLOGS
AFFILIATE
SOCIAL MEDIA
USABILITY
NEWS LETTERS
DEVELOPMENT
Difference between domain and subdirectory – a subdirectory
INTERNET STRATEGIES
PRESENTER NAMECOMPANY NAME16 I
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
Go ahead and replace it
with your own text. This is
an example text.
BLOGS
AFFILIATE
SOCIAL MEDIA
USABILITY
NEWS LETTERS
DEVELOPMENT
Top Things to Know About Multilingual SEO
INTERNET STRATEGIES
Alexandra Goldberg17 I
Create Content That
is Customized For
Each Location
Don’t Just Optimize
for Google –
Baidu,Yandex,Yahoo
,Vivaldi,Bing
INTERNET STRATEGIES
Alexandra Goldberg18 I
SEO
Google and
Social Media
Campaigns
Web
Hosting
Google +
7.Groups
6.Blogs
5.Social
Media
4.News
Letters
3.Affiliat
e
Web
Design
2.Usabilit
y
1.Stategic
Year/Monthly
Plan
Company
website
contact: info@allcorrect.co.il
fb: your own text
+972-547-535294
Marketing content writer,
copywriter and editor

More Related Content

Similar to Conference Presentation

Similar to Conference Presentation (20)

Social Media Resource Planning
Social Media Resource PlanningSocial Media Resource Planning
Social Media Resource Planning
 
Tapping into Social Inflience
Tapping into Social InflienceTapping into Social Inflience
Tapping into Social Inflience
 
Tapping into Social Influence
Tapping into Social InfluenceTapping into Social Influence
Tapping into Social Influence
 
Social Media for Cappa 2010
Social Media for Cappa 2010Social Media for Cappa 2010
Social Media for Cappa 2010
 
Mighty Guides- Data Disruption
Mighty Guides- Data DisruptionMighty Guides- Data Disruption
Mighty Guides- Data Disruption
 
Social Media: It's about time.
Social Media: It's about time.Social Media: It's about time.
Social Media: It's about time.
 
Powerhouse Trends Webinar: 5 Trends to Watch in 2013
Powerhouse Trends Webinar:  5 Trends to Watch in 2013Powerhouse Trends Webinar:  5 Trends to Watch in 2013
Powerhouse Trends Webinar: 5 Trends to Watch in 2013
 
Dana Social Networking Pro Forma 2010
Dana Social Networking Pro Forma  2010Dana Social Networking Pro Forma  2010
Dana Social Networking Pro Forma 2010
 
Dana Social Networking Boundless 2010
Dana Social Networking Boundless 2010Dana Social Networking Boundless 2010
Dana Social Networking Boundless 2010
 
6 diy research trends final v.1
6 diy research trends final v.16 diy research trends final v.1
6 diy research trends final v.1
 
Social Media for SMEs
Social Media for SMEsSocial Media for SMEs
Social Media for SMEs
 
Dana Social Networking Geiger 2010
Dana Social Networking Geiger 2010Dana Social Networking Geiger 2010
Dana Social Networking Geiger 2010
 
Making social media work for you February 2011
Making social media work for you February 2011Making social media work for you February 2011
Making social media work for you February 2011
 
Social Networking for LeaderPromos
Social Networking for LeaderPromosSocial Networking for LeaderPromos
Social Networking for LeaderPromos
 
Social Networking for OPPA
Social Networking for OPPASocial Networking for OPPA
Social Networking for OPPA
 
Timo Elliott
Timo ElliottTimo Elliott
Timo Elliott
 
Eoglc May2011
Eoglc May2011Eoglc May2011
Eoglc May2011
 
Webinar: How Benchmarking Can Inform Your Social Strategy
Webinar: How Benchmarking Can Inform Your Social StrategyWebinar: How Benchmarking Can Inform Your Social Strategy
Webinar: How Benchmarking Can Inform Your Social Strategy
 
Marketing Tactics for Next-Generation HR Teams
Marketing Tactics for Next-Generation HR TeamsMarketing Tactics for Next-Generation HR Teams
Marketing Tactics for Next-Generation HR Teams
 
OSAE data final
OSAE data finalOSAE data final
OSAE data final
 

Conference Presentation

  • 1. MAJOR BENEFITS OF SOCIAL MEDIA FOR BUSINESS Alexandra Goldberg
  • 2. Evolving communication channels in the 21st century 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
  • 3. As more and more people flock to social media, businesses that get on board enjoy big benefits in four main areas
  • 4. #1: CUSTOMER ANALYTICS Location Analytics provide invaluable information about your followers. Engagement behavior Age Interest Language Gender 20+
  • 5. This information lets you: REFINE social media content IMPROVE customer relationships INCREASE rate of engagement
  • 6. Ideal channels for customer connection and care Inquiries Issues Feedback Complaint Compliment Suggestions #2: CUSTOMER SERVICE
  • 7. #3: MARKETING Top benefits of social media marketing in 2014 Source: Social Media Examiner 50% 51% 58% 61% 66% 71% 72% 80% 92% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Improved sales Reduced marketing expenses Grown business partnerships Improved search rankings Generated leads Provided marketplace insight Developed loyal fans Increased traffic Increased exposure
  • 8. Most important social platforms for marketers Source: Social Media Examiner 2013, 2014 49 16 12 14 4 2 3 54 17 12 8 2 3 4 0 25 50 75 100 Percentageofmarketers 2013 2014 Others
  • 9. #4: INFORMATION DISSEMINATION Job vacancies #4: INFORMATION DISSEMINATION Products and services News Events Articles Stories Quotes
  • 10. Quantity of information people share on social media 500 million tweets are sent every day Sources: KissMetrics | Twitter | YouTube | Instagram 300 hours of video are uploaded to YouTube every minute More than 30 billion pieces of content are shared on Facebook each month
  • 11. Top Things to Know About Multilingual SEO and Major Benefits of using social media INTERNET STRATEGIES Alexandra Goldberg13 I
  • 12. Top Things to Know About Multilingual SEO INTERNET STRATEGIES Alexandra Goldberg14 I Keyword Research for Multilingual SEO Blog and News Posts Do Not Use an Online Translation Tool Video Content Too Local Domains or Subdirectories - important for GEO targeting
  • 13. Difference between domain and subdirectory – a domain INTERNET STRATEGIES PRESENTER NAMECOMPANY NAME15 I Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. BLOGS AFFILIATE SOCIAL MEDIA USABILITY NEWS LETTERS DEVELOPMENT
  • 14. Difference between domain and subdirectory – a subdirectory INTERNET STRATEGIES PRESENTER NAMECOMPANY NAME16 I Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. BLOGS AFFILIATE SOCIAL MEDIA USABILITY NEWS LETTERS DEVELOPMENT
  • 15. Top Things to Know About Multilingual SEO INTERNET STRATEGIES Alexandra Goldberg17 I Create Content That is Customized For Each Location Don’t Just Optimize for Google – Baidu,Yandex,Yahoo ,Vivaldi,Bing
  • 16. INTERNET STRATEGIES Alexandra Goldberg18 I SEO Google and Social Media Campaigns Web Hosting Google + 7.Groups 6.Blogs 5.Social Media 4.News Letters 3.Affiliat e Web Design 2.Usabilit y 1.Stategic Year/Monthly Plan Company website
  • 17. contact: info@allcorrect.co.il fb: your own text +972-547-535294 Marketing content writer, copywriter and editor