1. Decommissioning Shared Corporate Services between the Department of Corrective Services
(DCS) and the Department of the Attorney General (DotAG)
Project overview
- GovNext preparation
- 40-60% projected savings
- Cloud adoption strategy
- ICT transformation
- Risk assessment framework
Background
Due to the high cost of procuring and running ICT services in government agencies,
the WA Government created the Office of the Government Chief Information Officer
(OGCIO). The goal of the department was to consolidate and centralize the
procurement of ICT components.
The OGCIO initiated a concept to develop a service provisioning platform that would
provide ICT services to government agencies based on a consumption model. This
concept was called GovNext. GovNext was anticipated to substantially reduce
hardware and software expenditure and related hosting and maintenance costs. The
GovNext platform included public and private clouds, co- location, connectivity, unified
communication, data and communication security and other key services.
The main impact GovNext would have was on existing ICT environments. This would
require a GovNext adoption strategy. This task needed to be addressed properly as
the service provisioning model would change from a capital expenditure based model
to a consumption-based, or operational expenditure, model.
In addition to business and operational considerations, solution and technical aspects
were also crucial to the success of GovNext.
Problem
The adoption of cloud-based services by a business means re-engineering ICT related
business and operational processes, particularly those related to service provisioning,
management, security and cost control. This task needs to be completed before
considering solutions and technologies, so that the business can capitalize on
anticipated value from the new delivery method. The problem statement can be
summarized as follows:
- Business Strategy of Adoption: Formulation of cloud adoption strategy
aligned to business goals and objectives. This adoption strategy should define
the policies that will govern the implementation and operation lifecycles.
- Operational Framework: Formulation of resources’ structures for the
Business-As-Usual operation (BAU) with roles and related administrative tasks,
identification of required third party support services and formulation of a cost
controlling framework.

2. Decommissioning Shared Corporate Services between the Department of Corrective Services
(DCS) and the Department of the Attorney General (DotAG)
- Technical Solution: Current ICT environment analysis, application portfolio
consolidation and rationalization, development of transitioning and target
environment architecture, development of the transitioning risk assessment
framework, development of target application architectures
Business Objectives: GovNext
The project realized the segregation from the shared services arrangement with the
Department of the Attorney General (DotAG) under the 2013 ERC decision. The
project also achieved:
- Minimizing the physical footprint in the data center environment and related
operational costs
- Better alignment of services to business operation and agile provisioning and
de-provisioning of services, as per requirements
- Leverage government enforced service quality and security measures and
economies of scale
- Leverage whole of government support and maintenance arrangements with
third party service providers and vendors
- Eliminate outdated infrastructure components in the data center environment
Solution
- Develop the Business Adoption Strategy for GovNext services and principles
of implementation
- Assess current ICT environment and application portfolio for cloud suitability
and develop application to target platform mapping assessment frameworks
- Build the logical architecture for the transition and target environments
- Build the target logical architecture for every application and define transitioning
requirements
Outcome
The ICT project delivered to DCS a business-driven Cloud Adoption Strategy with
principles and objectives for the transformation of ICT management processes to
automated (digitalized) processes, ensuring service continuity, quality and agile
provisioning.
Plan to realize the full segregation of the DCS ICT environment from current shared
services was provided with a comprehensive application and transition risk
assessment framework with application to target platform mapping.
The project fully documented the target environment architecture with transitioning
architecture and related requirements and application specific target architecture for
each application in the portfolio